Marie is the CEO of the Centre for Digital Business. She is a writer, commentator and international speaker on artificial intelligence, digital transformation, cyber, technology, ethics and the human experience. Marie’s expertise is the human interface in complex servicing systems. She is the co-creator of Nadia, the first AI digital human for service delivery and the creator of the AI digital human cardiac coach. She has a rish career behind her - she led the collaborative development of Microsoft’s global e-government strategy, led business authentication, business digital identity and professional digital credential initiatives, was Chief Technology Architect (CTA) of the Australian Government Health and Human Services Access Card program. In this episode, Marie talks about healthcare in Australia, how can we make AI solutions such as coaches more human and her thoughts regarding the future development of AI for healthcare.
More episodes: www.facesofdigitalhealth.com
Leave a rating or a review: lovethepodcast.com/facesofdigitalhealth
November 26, 2021
ONCE UPON A GENE - EPISODE 110
Turkey Soup for the Soul and Stories About Rare Unicorns Who Show Up in Our Lives
In this special Thanksgiving episode, Tyra Skibington and Tracey Beckett share stories of rare unicorns— people who go above and beyond in the rare disease community.
A story of a Christmas tree farmer named Ted who makes it possible for kids to spend a day on the farm with their families, enjoying wheelchair accessible hayrides, hot chocolate, and choosing their special Christmas tree.
A Beautiful Gift
A friend offered a stay at her ski resort condo over the New Year holiday. It was a beautiful gift and was just what the family needed to slow down, recharge, heal and connect.
When a family is blessed with a vehicle when they need it most, a chain of giving follows, bringing this story of generosity and kindness full circle.
A Lesson in Friendship
When a new girl moves into the neighborhood, her mother shows her the value and importance of being a good friend.
Our Daughter Harper
A story of Dr. Harper, who went above and beyond when a couple received an in-utero diagnosis. She helped them through their early diagnosis with kindness, empathy and respect.
A Little Goes a Long Way
Surrounded by medical staff, two in particular go above and beyond and stand out among the rest. It's the little things like good coffee and a special visit that make a hospital stay a little better for Jordan and her mom.
Every year, a Certified Education Assistant delivers a custom jacket to Darby on her birthday which has been modified to be easily worn.
A New Bike
A story of angels gifting money to build a bike made especially for Ford. The donated bike makes Ford happy, but has also helped Ford to build muscles in his legs.
A true unicorn friend, Abby's thoughtfulness, wisdom, kind and energetic spirit blesses those around her.
LINKS & RESOURCES MENTIONED
Move 2 Advocate
TUNE INTO THE ONCE UPON A GENE PODCAST
CONNECT WITH EFFIE PARKS
Built Ford Tough Facebook Group
November 25, 2021
In This Episode:The days are shorter and colder, but this second COVID-19 thanksgiving is much more hopeful than last year’s. At Think Medium we are thankful for many things. We are thankful for the healthcare workers who provided stellar care during such a stressful time. We are thankful that the percentage of our fellow Americans having been vaccinated continues to increase. And we are thankful to you, our audience, for being a part of our amazing journey. For this holiday episode, we asked leaders what they are thankful for and happiest about this Thanksgiving. Key Insights:Thank You Vaccines. Julie Yoo, General Partner at Andreessen Horowitz and co-founder of Kyruus, shared that she is thankful for the advancement in mRNA vaccine technology and vaccine delivery. (1:50)Thank You (Almost) Normalcy. Matthew Dicks is a storytelling coach, bestselling author, and elementary school teacher. He is thankful that some aspects of life, such as teaching in person, have returned close to normal. (2:32)Thank You Science. Ruth Williams-Brinkley, President of Mid-Atlantic States at Kaiser Foundation Health Plan, shared her thankfulness for her family, friends, frontline workers, and researchers that developed the vaccines. (4:05)Thank You Life. Lieutenant General Scott Dingle is the Surgeon General of the United States Army and the Commanding General for the Army Medical Command. He is thankful for his health, family, and opportunity to serve Army Medicine. (8:09)
November 25, 2021
In this episode, we are privileged to host Sanjeev Agrawal, President and CEO at LeanTaas. This is a healthcare software company that increases patient access to medical care. When Stefano first met Sanjeev at the first DocSF Conference, the company was just a start-up. Today, the company has grown into an established and well-funded company that is changing how we manage hospitals across the country.
Sanjeev recounts his healthcare entrepreneurial journal, which began when his team successfully solved a Stanford Cancer Institute problem. He discusses machine learning applications and gives excellent real-world examples of problems where machine learning can be applied. We also tackled the data they are looking for to solve problems and where machine learning is going in the future.
This conversation is fascinating, not just on how to solve complex healthcare problems utilizing accurate data, because there's more to it than that, so make sure to tune in!
About Sanjeev Agrawal
Sanjeev serves as the President and Chief Operating Officer for LeanTaaS. Sanjeev was Google's first Head of Product Marketing. Since then, he has led three successful startups - CEO at Aloqa (acquired by Motorola), VP Products & Marketing at TellMe Networks (acquired by Microsoft), and Founder & CEO at Collegefeed (acquired by After College).
Sanjeev graduated with a BS and MS in Electrical Engineering and Computer Science from MIT. He started his career at McKinsey & Company and Cisco Systems before joining Google. Sanjeev is a Forbes contributor and also writes on his blog at http://medium.com/@saagrawa. He is an avid squash player and has been named by Becker's Hospital Review as one of the top entrepreneurs innovating in Healthcare.
LeanTaas cannot create volume, but it can help clinics and hospitals optimize patients physicians should be seeing.
The EHR has a historical record of all surgeries performed in the past by the block owner.
90% of a data science problem is the data. So science is important until you can extract meaning from it.
Most healthcare visits are not so simple.
Small data can make a world of difference.
Once you have clean data, then you can apply your algorithm.
November 24, 2021
In this Thanksgiving addition of #TheShot of #DigitalHealth Therapy, Jim Joyce and I had the pleasure of hosting Charlie Hartwell, Managing Director of Bridge Builders Collaborative and an early investor in Happify Health Headspace Inc. Pear Therapeutics and many more... and he is the first one on #TheShot that has been through 14 different industries.. wow
🧘🏻♀️ Why invest in global movements and revolutions?
🧘🏻♀️ Gateway drug to higher self-consciousness?
🧘🏻♀️ Current healthcare system has a "savior" model
🧘🏻♀️ Music as medicine
🧘🏻♀️ FHA - Federal Healing Administration? coined here first Jim Joyce?
🧘🏻♀️ oh and.. Collaboration is how you create change
Fun mentions as always: Ofer Leidner Matthew Holt (just for fun) Corey McCann Oskar Kiwic, MD Richard Hanbury
November 24, 2021
As a start-up, have you ever wondered what it would be like to partner with a global brand such as Pfizer? Well, now you have the opportunity to find out. In this episode, you will learn all about Pfizer’s healthcare Hub that gives startups a chance to scale up into the global scene.
November 24, 2021
There are many ways to impact healthcare and it is our guest’s mission to enlighten other nursing students to show that other options are available.
In this episode of the Outcomes Rocket Nursing podcast, we are honored to interview Brian Mohika, CEO at CathWear LLC. Cathwear is a revolutionary undergarment system for catheter and/or drainage leg bag needs.
Brian discusses the pain point that CathWear solves. He shares how it improves the patient’s medical condition and quality of life. He also talks of the value of nurses in medical invention, the unique vantage point nurses offer, and the need for nurses to be on the table. You’ll also hear Brian’s thoughts on success, learning from mistakes, what truly matters in life, and more.
This is an inspiring interview and Brian dropped a lot of gems so make sure to tune in!
November 24, 2021
Renee and Nii discuss HOW they were able to NOT only pay off $662,000 of student loan debt but also:
Save a 9-month emergency fund
Save enough in our 401k plans for at least the employee-match
In this episode, we also talk about:
Putting in our first offer for a real estate property in Houston, Texas.
Hint: it got rejected!
Will Smith & Jada-Pinkett Smith
Social media influencers discourage folks from entrepreneurship
November 24, 2021
In this episode, we are privileged to host the outstanding Anja Silberbauer, CEO at Harmony&Care, an Austrian start-up that focuses on supporting elderly home care.
Anja talks about her company’s mission to help find the right match for the elderly and sourcing caregivers better. She shares the benefits of both the patients, families and the caregiver agencies, reducing the turnovers and lack of satisfaction in care. She also shares some of the key learnings she made when she began her company.
It’s exciting what other countries are doing on the home care front, so make sure to tune in to learn about Harmony&Care!
November 23, 2021
This week on the podcast we sat down with Andreesen Horowitz's General Partner, Julie Yoo. Julie leads the firm's investments in healthtech with a focus on companies that are modernizing how we access, how we pay for, and how we experience healthcare. During this Fireside Chat, Yoo talked about the growth of home health, fintech for healthcare, and her personal passions around solving for provider shortage issues and the mismatch of supply & demand. This session was hosted by StartUp Health's Logan Plaster in front of a live audience of founders from the StartUp Health portfolio.
Entrepreneurs: How to get investment from StartUp Health startuphealth.com
Investors: How to invest in StartUp Health Moonshots healthmoonshots.com
Want more content like this? You can subscribe to the podcast as well as other health innovation updates at startuphealth.com/content.
Sign up for StartUp Health Insider™ to get funding insights, news, and special updates delivered to your inbox.
November 22, 2021
President Biden nominated Dr. Robert Califf to lead the FDA. Who is he? Is he a good choice? John and David give you the lowdown. Visit us at www.caretalkpodcast.comWatch this episode on YouTube: https://youtu.be/6WEs8Ksi7bgSubscribe to CareTalk on your favorite podcast service:Spotify https://open.spotify.com/show/2GTYhbN......Apple Podcasts https://podcasts.apple.com/us/podcast......Google Podcasts https://podcasts.google.com/feed/aHR0...... Follow us on the Health Podcast Network: https://bit.ly/3Glciwj#healthcareindustry #healthcarepolicy #FDA #health #CareTalk
November 22, 2021
In this episode, I have the privilege of hosting James Lott , founder and CEO of Script Health. ScriptHealth is a health tech startup providing easy and safer access to prescription drugs. It’s first public health initiative is to address the opioid crisis through the Naloxone exchange, allowing consumers to purchase the life-saving medication with ease. So far, the company has sent Naloxone to over 40 states.
Script Health also developed Scripted, a platform that enables patients with or without insurance to get the same day care for common conditions at the local pharmacy.
James discusses Script Health, the Naloxone Exchange, and Scripted. He also shares his thoughts on providing better access to care for people who choose to self-care, as well as some of his experiences and setbacks as an entrepreneur.
Access to care does not always have to be through the doctor’s office. Script Health is offering a new to do it, so make sure to tune in to learn more!
November 18, 2021
In this episode, we are privileged to host the fantastic Dr. Rajiv Sivendran, Co-Founder and CEO at Apprentice Health. He is an expert in the simulation space and optimization of resources. Rajiv is driven by the desire to solve problems in healthcare, and the idea for his company started when he was doing his MBA at Harvard.
Rajiv explains simulations and modeling, and links that to resource allocation and logistics in healthcare. He also discusses queueing theory, starting simulations in healthcare, the different variables involved, and ways to collect the healthcare data needed for the simulation. We hyper-focus on the power of the simulation approach and where it is heading. Rajiv provides powerful examples of simulations and where they can and cannot be successful. We also cover the marketing, ROI side of simulation, and more.
There are many potential uses of simulations, and this conversation is an excellent start to learn about it and how you can use it in your clinic or hospital, so tune in!
About Rajiv Sivendran, MD
Rajiv Sivendran is the Co-Founder and CEO at Apprentice Health, a software that helps to deliver exceptional care by improving the use of their valuable resource - clinical time and space. Before Apprentice, he worked as an Attending Physician at Brigham and Women's Hospital and as a Clinical Fellow and Instructor of Medicine at Harvard Medical School.
You have to understand the laws of nature that govern that specific niche.
A standard practice doesn't do simulation.
It is simpler to get started on something simple.
It is hard to build the data set in simulation.
Each sensor is uniquely identified to them when a patient comes in.
You can build your nuance into your simulation model. It could be super simple, or it could be super complex.
Every doctor obeys the same rule of queueing.
The model can take different inputs to provide outputs specific to practice.
There are so many variabilities in healthcare.
November 17, 2021
Todd Johnson’s work has always been about how we can make a patient’s experience more continuous. One of the most significant opportunities Todd recognizes in the use of these integration systems is behavior change. Information processing may be overwhelming, and this is why moving to digital systems will make this easier. The outcome is a win-win relationship for both patients and medical staff. Patients will have better clinical experiences; meanwhile, the team will save time.
Patient engagement is increasing over time with these technologies. Tune in to this episode to know much more about where we are headed.
About Todd Johnson
Todd Johnson is a serial entrepreneur committed to building innovative products that engage patients and connect them to their care teams. He builds strong companies on products that address market needs and offer long-term strategic potential from great ideas.
He is leading HealthLoop's evolution to become the foundation for GetWell Loop™ and managing the acquired Mountain View, Calif. office. Once the integration process is complete, his focus will influence GetWell Loop’s product development and sales strategy.
Todd holds a Bachelor of Administration in computer science from Cornell University.
The gold standard in integration is to have all the information and data from a patient available.
Integration and Data systems create a win-win relationship.
This transformation in-patient care requires leadership and a change in how we think about it.
When deploying this technology, patient engagement was variable.
Patients will use these apps when it’s a way to communicate with the medical team instead of following instructions from it.
Connect and Follow Todd on LinkedIn here: www.linkedin.com/in/toddjohnson10/
Learn more about the LearnMore GetWell Network here: https://www.getwellnetwork.com/getwell-loop/
November 10, 2021
The systems that store your health records across different providers are probably not talking to each other. Even if they are, it certainly didn't happen by accident.
This is a problem Niko Skievaski is working to solve.
Interoperability is a technical term that comes from outside of healthcare. The meaning of it is when two or more systems can share data with each other.
Niko explains that there are three levels of Interoperability:
The first level is one in which data is shared between systems or providers.
The second level is within a single care setting, known as Integration.
The last and third one is giving patients their data or Patient Authorized data Access.
The topic of data is something we could discuss for hours - but we don't have that kind of time! Instead, this episode is a greatly simplified way to understand it!
About Niko SkievaskiNiko Skievaski is a co-founder of Redox, a modern API layer for EHR integration. Before Redox, he co-founded a co-working space and business incubator in Madison that attracts fellow former-Epic employees interested in startups. With Redox, he has raised $4 million to make an API that works as a bridge between healthcare data and the software that uses it, translating patients' records across platforms. Niko has a Bachelor of Arts/Science from Arizona State University and a Master of Arts from Boston University.
HL7 is the most used integration standard used.
HL7 can be understood as a language.
Integration space needs to be bi-directional.
API stands for Application Program Interface
Interoperability is in the middle of data governance and the legal part of sharing.
A patient’s data could be hundreds of pages long.
We have information at our fingertips during this century.
Connect and Follow Niko on LinkedIn here: https://www.linkedin.com/in/skievaski/
Know more about Redox here: https://www.redoxengine.com/
Medcity News: https://medcitynews.com/author/nikoskievaski/#:~:text=Niko%20Skievaski%20is%20a%20co,Health%20IT%2C%20Startups
November 3, 2021
The importance of understanding each other: video remote interpreting platforms.
Health disparities are as broad and different as a color palette. Jamey Edwards works to improve them with Cloudbreak Health. Trust in the patient-provider encounter is essential and necessary in the 21st Century. This is why he started providing language services to enhance these barriers in medicine. The pandemic has caused everything to turn towards digital solutions. What used to be an in-person visit, now is an email or a phone call. This is where telemedicine is headed: the simplification of processes from the providers’ side. Also, the collaboration between institutions will boost to improve a single patient's experience.
Join Stefano and Jamey in this beautiful conversation about how technology will #humanizehealthcare!
About Jamey Edwards
Jamey is on a mission to fix healthcare. Jamey has founded and co-founded companies in hospital management, physician outsourcing, and telemedicine as a serial entrepreneur. He is currently the CEO of Cloudbreak Health, a leading unified telemedicine company currently performing over 130,000 encounters per month in over 1,900 healthcare venues nationwide.
Jamey is a member of the Global Army of Healthcare Transformers of StartUp Health and is focused on two main moonshots of increasing access to care and driving the cost of care to zero. He graduated as a Tradition Fellow from Cornell University in 1996 & received his MBA from Cornell's Johnson Graduate School of Management in 2003.
The difference in Language is one of the most significant medical disparities across the globe.
Telemedicine is bringing patients closer to doctors.
With the advancement of technology, collaboration between institutions will be easier.
Technology is constantly changing and working to improve the patient’s experience.
Connect and Follow Jamey Edwards on LinkedIn: https://www.linkedin.com/in/jameyedwards/
Follow Jamey Edwards on Twitter: https://twitter.com/jameyedwards
Visit Cloudbreak Health on the web: https://www.cloudbreak.us/
Follow Cloudbreak Health on LinkedIn: https://www.linkedin.com/company/cloudbreak-health/
Follow Cloudbreak Health on Twitter: https://twitter.com/CloudbreakHLTH
Follow Stefano Bini on Twitter: http://twitter.com/sbinimd
Follow Personalized Arthroplasty Society: https://www.personalizedarthroplasty.com/
October 27, 2021
Let's dive into digital therapeutics! In this episode of Digital Health 101, we feature one of our good friends and digital health leaders: Eugene Borukhovich. Eugene is a serial intra & entrepreneur, executive, venture builder, and podcast host; the list is long and impressive!
Eugene starts by answering the question "what is a digital therapeutic?" We dive into the history of digital therapeutics ('DTx'), the different forms DTx can take, the breadth of application, and some great examples of companies who are creating real solutions with evidence, engagement and business models.
We also cover the impact DTx can have on accessing care, data collection, affordability, reimbursement and more.
Eugene also discusses the work of YourCoach.Health and how it supports health and wellness coaches to manage their business from end to end.
To learn more about digital therapeutics and Eugene's thoughts and insights, tune in to this episode!
About Eugene Borukhovich
Eugene is a serial intra and entrepreneur, executive, venture builder, speaker, and board advisor focusing on digital health. He is a Chairman and Founding Board Member at YourCoach Health and founder of Initium Impact Ventures. Prior to YourCoach, Eugene served as a Global Head of Digital Health at Bayer. He has also co-founded and sold a doctor rating startup and a consulting company.
A DTx delivers medical interventions directly to evidence-based patients, clinically evaluated to do the above: treat, manage, and even prevent different diseases and disorders.
The business models of DTx are being explored.
DTx promises to be affordable and offers digital access to a much larger population. All you need is a smartphone.
When the pandemic hit, emergency use went straight to the market for many behaviors and mental health-related digital therapies.
When people need help, that empathy is vital.
Guest Links and Resources
Connect and Follow Eugene Borukhovich:
Digital Therapeutics Edition on Digital Health Today: dtxpodcast.com
Digital Therapeutics Edition on Health Podcast Network: https://healthpodcastnetwork.com/show/digital-health-today-digital-therapeutics-edition/
October 20, 2021
In this episode we do a deep dive into virtual reality, and we are honored to feature a doctor synonymous with VR, Dr. Justin Barad.
In this interview, Justin defines virtual reality, shares some background context and history, and discusses some of the advantages of training in the VR world. He also talks about VR in healthcare, especially in surgery, pain, anxiety management, psychiatric space, and optometry space. Justin also shares his thoughts on possible areas of VR applications, how technology should be used in healthcare, and some studies showing a significant increase of skill transfer in the use of Osso VR.
Learn more about virtual reality and its impact on healthcare in this exciting episode of DH 101. Please tune in!
About Justin Barad, MD
Justin is the Co-Founder and CEO at Osso VR, a surgical training and assessment platform that teaches medical procedures in a highly realistic virtual environment. He is a board-eligible orthopedic surgeon with a Bioengineering degree from UC Berkeley and an MD from UCLA, where he graduated first in his class. He completed his residency at UCLA and his fellowship in pediatric orthopedics at Harvard and Boston Children’s Hospital.
There's too much to learn in healthcare, and doctors cannot know it all.
There was an accelerating need for some way to train people remotely without needing to be physically together and without having access necessarily to patients, cadavers, or equipment.
The VR platform is broadly applicable.
In healthcare, it takes a village, and everything's a partnership.
Have a realistic expectation of what VR is and isn't.
Working with technology is a skill set. First, you need to have a basic understanding of how the software works.
We need to make space and provide education around technology and integrate it more.
We need to start thinking about how we can systematize creating the next generation of healthcare technologies.
Connect and Follow Dr. Justin Barad on LinkedIn, Twitter, and the Web
October 13, 2021
In this episode, we chat with Professor Shafi Ahmed about virtual reality and its application to democratize surgical training and surgical care.
Through virtual surgeries, Dr. Ahmed is changing the medical approach to technology. Digital surgery is one of Dr. Ahmed’s main focus points. This has been something that hasn’t been around for long. He also discusses extended reality and technology specialties in the healthcare field.
Join the first episode of Digital Health 101 and discover the world-changing power of virtuality and tech in medicine!
About Shafi Ahmed
Professor Shafi Ahmed is a multi-award-winning surgeon, teacher, futurist, innovator, and entrepreneur. He is a 3x TEDx and an international keynote speaker. Prof. Ahmed is faculty at Harvard Medical School, Bart’s Medical School, Imperial College London, Queen Mary University, Bradford University, and Singularity University, where he teaches medicine, innovation, and digital transformation.
He is currently a member of the NHS Assembly advising on the long-term plan. He was previously an advisor to the Abu Dhabi Ministry of Health to help deliver innovation and digital Health and is the Vodafone UK Connected Health Ambassador.
Extended reality is a concept referring to every combined (real and virtual) environment.
Digital surgery is still an innovative strategy.
People, specifically students, get more engaged when innovative tools are used.
In VR and AI, one little piece becomes part of a more extensive structure for learning.
Technology will highlight gaps that we can’t see right now in surgery.
Guest Links and Resources:
Connect and Follow Dr. Ahmed: LinkedIn https://www.linkedin.com/in/professor-shafi-ahmed-7114a260
Follow Dr. Ahmed on Twitter: https://twitter.com/ShafiAhmed5
Know more about Dr. Ahmed on his website: https://www.professorshafiahmed.com/
October 6, 2021
Welcome to the Digital Health 101 podcast. On this podcast, we explore and break down the building blocks of digital health, one technology at a time.
We speak with experts to understand the fundamentals of how these technologies work.
We take complex topics and present them in simple clear terms.
We hear about the experiences of the innovators who are pushing the boundaries of technology and the clinical leaders who are putting them to use.
Throughout this series, we'll explore how these technologies impact health access and health equity.
Our goal is to keep anyone working in the healthcare space informed about the latest technologies, how they work and how they can be put to use whether that's on the patient's wrist, at the bedside or in the surgical suite.
Follow this podcast on your favorite podcast player and sign up for our newsletter at Digitalhealthtoday.com, and thanks for joining us on the Digital Health 101 podcast.
September 29, 2021
Meet Alexandra Drane:Alexandra Drane is an entrepreneur extraordinaire. Currently, she is the co-founder and CEO of ARCHANGELS. Previously, she co-founded Eliza Corporation, Engage with Grace, Seduce Health, and Rebel Health. She served as a Wellness Expert for Prudential Financial and is also a cashier-on-leave for Walmart. She is a board member or advisor for many organizations including RAND Health, Open Notes, and Harvard Medical School’s Executive Council of the Division of Sleep Medicine.Key Insights:For Alexandra, community is the front line of health. She believes that healthcare should be driven by love and compassion, and that we are all more alike as humans than we are different.Humanity in Healthcare. Alexandra shares a personal anecdote about how healthcare is sometimes rigid and callous to the very patients it’s supposed to serve. Healthcare should be guided by kindness, support, and most importantly, love. (12:49)Don’t Get Comfortable. Making assumptions is risky. Especially with COVID-19, much of healthcare is in uncharted territory. If you feel confident that you have all the right answers, be afraid because that bubble might pop. (19:57)Life on the Edge. Part of being an entrepreneur is experiencing the constant whiplash between success and failure. There will always be ups and downs, so make sure to have a support system for the downs. At the same time, not everyone needs to be an entrepreneur, and that’s okay. (24:46)This episode is hosted by Marcus Osborne. He is a member of the Advisory Council for Day Zero and is the Senior Vice President for Walmart Health.Relevant Links:Read more about ArchangelsListen to her TEDMED talk: “What five questions can save your Life or end it?”“Supporting unpaid caregivers in crisis: A talk with Alexandra Drane” by McKinsey & CompanyFollow Alexandra on Twitter
November 23, 2021
Meet today's guest, Jessica Neyer, VP of Strategy for Mend, a telehealth company. Jessica has a background also in Pharma Sales and Health tech. The focus of her work is the patient journey, how it interacts with the practice of the physician and the organization as a whole.
In this episode, Jessica highlights the role of teamwork and diversity of ideas in innovation, as well as her work so far in telehealth to revolutionize patient experience.
• [05:43] Tools that can help healthcare workers learn more about organizations include Crunchbase, which is used to search for particular aspects in healthcare of interest, places related, and opportunities out there. It is however important for workers to first identify what exactly they want. Other recommendations include HLTH newsletters and HIMSS.
• [11:13] Lessons from experience: Trust your team, you will get incredible support and people will step up.
• [15:33] Focusing solely on work in life can have a detrimental effect on your work due to accumulated fatigue while prioritizing other aspects of life helps to fit in better into the workplace thereby increasing productivity.
• [17:30] Tools for building intimate team connections: Being able to communicate the purpose of the work team members are doing and how it affects them, goes a long way to motivate them.
• [21:21] Best 'Aha' moment: This was coming up with strategies for telehealth patients to be engaged and encouraged to stay while in the waiting room till their physician visit, rather than stare at a blank screen.
• [28:11] Current challenges in healthcare: Leaders and practitioners trying to decide on whether to continue telehealth need to understand that patients now see the benefits and want to continue. However, there is the challenge of integrating telehealth with real-life consultations.
• [30:30] Leaders are encouraged to find people that are open to having conversations with others, rather than just sticking with their ideas; ideas from different people push innovation and move the organization forward.
• [34:28] Jessica's inspiration comes from the innovation of strategies to replace blank screens in telehealth. In turn, giving teams the understanding behind their work helps her to inspire them.
• [35:29] Best career advice: Don't fear the unknown.
• [38:13] It is pivotal to have some form of activity that helps get some release from accumulated work fatigue and stress in order to be a better worker.
• [39:40] Website recommendation: Crunchbase.
• [40:07] A professional society recommendation: HIMSS and HLTH.
• [40:47] Book recommendation:
• [42:05] Jessica's message to herself: Enjoy the journey, don't always be thinking of what in your career is going to come next.
• [44:26] Embrace the unknown, this will help us move forward personally and professionally. Connect with Jessica
"Nothing ever good came from doing it easy"
"If you don't have the patient experience down for your practice, you're going to lose that patient"
"80% of patients want to continue doing telehealth post-pandemic"
"We need to all embrace the unknown and get comfortable with the uncomfortable, now more than ever"
"Enjoy every moment and be present, because you never know where it's going to take you"
Find | Jessica Neyer
LinkedIn @Jessica Neyer
Email - email@example.com
Send in a voice message: https://anchor.fm/healthcarequalitycast/message
November 23, 2021
In this episode, you will learn the importance of partnering for growth and problem-solving within the healthcare sector. Also, what‘s the state of payments in healthcare? The answer to this question and more are discussed in this episode.
November 22, 2021