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Bright Spots in Healthcare

Bright Spots in Healthcare

Find a bright spot ... and clone it!

Latest From Series

Health Plan Case Studies: Strengthen the Member Experience to Improve Quality Ratings

Health plans today are facing simultaneous pressures to improve member experience, increase healthcare quality and reduce costs. Hear how leading health plans are designing and implementing exceptional member experiences, boosting quality rating and helping members achieve better health outcomes! Also, learn how looking at the member experience through a financial services lens yields powerful insights about targeting members with a data-centric approach.    Expert panelists: Cynthia Weiss, RN, MSM, BSN, Director, Quality, Accreditation, and Wellness, AvMed Health Plans; Topher Wurts, Partner, and CMO, Chief Outsiders and Louise Briguglio, SVP, Integrated Experience Group, Icario. View their bios at: https://www.sharedpurposeconnect.com/events/demystify-the-member-experience-to-make-your-health-plan-more-competitive-and-improve-quality-ratings/   This Bright Spots in Healthcare episode is sponsored by Icario. Icario is a health action platform that unites pioneering technology, data science, and behavioral insights to connect everyone to better health. Icario develops personalized healthcare experiences that move people to better health with every action while reducing member abrasion through the use of extrinsic and intrinsic motivations. Learn more at icariohealth.com
December 16, 2021

Closing Gaps in Care: Innovative Approaches to Achieving Quality Goals

As healthcare works toward value-based care, closing care gaps and engaging consumers in preventive health is a high priority among payers and providers as it reduces costs and improves health outcomes. In this podcast, leaders from Blue Cross Blue Shield of Illinois, Clover Health, Health.io and Humana share successful strategies for closing gaps in care, improving health outcomes and reduce costs. Topics include preparing for the 2022 and 2023 HEDIS measures, analyzing data, measuring provider performance and the impact of SDOH. Panelists: Nicole Lowery, Director of Population Health Strategy, Office of Health Affairs and Advocacy, Humana Jeslie Jacob, Divisional Vice President, Provider Performance | Provider Analytics, Reporting and Connectivity, Blue Cross Blue Shield of Illinois Julianne Eckert, Director of Quality Improvement, Clover Health Paula Leclair, U.S. General Manager, Healthy.io   This podcast is sponsored by Healthy.io. Healthy.io is an innovative healthcare company that uses smartphone technology to make remote clinical testing possible. Healthy.io is the global leader in turning the smartphone camera into a clinical-grade medical device for an at-home urinalysis and digital wound management  Their home urinalysis kits (pause) aids in the diagnosis of chronic kidney disease, urinary tract infections and prenatal testing and serves over 500,000 patients worldwide. Beyond being recently featured by CNBC, Fast Company and the Financial TImes, Healthy IO is partnered with some of the nation's leading health plans and the National Health Service in the United Kingdom b/c of the test’s ease of use, high patient adherence and the huge potential savings 
December 13, 2021

A Conversation with Cyrus Batheja, National Vice President, UnitedHealth Group

In this episode, UnitedHealth Group National Vice President Cyrus Batheja joins Eric to share his inspirational personal story and how it motivates his desire to break down the barriers to healthcare.   During the conversation, it becomes clear Cryus is a remarkable individual. He details his family’s journey to America and his experience growing up in this country as a first-generation immigrant. We all get to understand how Cyrus’s background provides him a unique perspective that enables him to be exceptional at his work.    Cyrus advises us on the importance of utilizing empathy as a strategy by driving meaningful cultural change within the workplace. He discusses tactics like poverty simulation, motivational interviewing  and special training.    This episode is full of thought-provoking concepts and ideas. Cyrus’s journey reminds us to be thankful for being born in this country and inspires us to improve the quality of life for the consumers we serve.   This Bright Spots in Healthcare episode is sponsored by Icario. Icario is a health action platform that unites pioneering technology, data science, and behavioral insights to connect everyone to better health. Icario develops personalized healthcare experiences that move people to better health with every action while reducing member abrasion through the use of extrinsic and intrinsic motivations. Learn more at icariohealth.com  
November 11, 2021

A Conversation with the CIO of Blue Shield, California, Lisa Davis

In this episode Lisa Davis, Senior Vice President and Chief Information Officer at Blue Shield of California (BSC) sits down with Eric to talk about BSC’s overall Health Reimagined strategy, BSC’s Portfolio Product Models and their new partnership with Google Cloud.   In addition, Lisa dives into criminal and counterintelligence and how the overall data strategies at the Department of Defense and US Marshals has influenced BSC’s current data strategy.    A jam packed conversation filled with strategies, tactics and bright spots!
October 28, 2021

Bright Spots in Healthcare

Each week, we feature innovators in the healthcare industry to extract the strategies, tactics, and tools they utilize to generate extraordinary, positive outcomes. We highlight and breakdown these positive deviants, or "bright spots", so you can implement them in your organization.
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Host

Eric Glazer

Eric Glazer

Executive Producer & Host

Eric Glazer is the founder and CEO of Shared Purpose Connect, the company that hosts and produces the Bright Spots in Healthcare podcast. He has over two decades of experience producing leading healthcare events and collaborative projects, launching new telehealth services, and running executive councils for the industry (i.e. Chief Medical Officer Council). Eric also leads Product Innovation and Client Experience for Teladoc Health (SPC is not affiliated or funded by Teladoc Health). Eric holds a BS and MBA in Health Care from Union College in Schenectady, New York.

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Creating Healthcare IT with Cliff Illig, Co-founder of Cerner Corporation This episode is hosted by Day Zero Advisory Council Member Donald Trigg, Former President, Cerner Corporation.