The Smart Care Team Spotlight

The Smart Care Team Spotlight

In a rapidly evolving healthcare landscape, the challenges faced by clinicians are mounting.

Episode #21. Quality, Safety, and Patient Experience: The Core Business of Healthcare, with Barbara Pelletreau, former Patient Safety Officer at CommonSpirit Health

Collaborative leadership and patient-centric solutions are reshaping the landscape of patient safety! In this episode of the Smart Care Team Spotlight, Barbara Pelletreau discusses the implementation of patient safety initiatives, emphasizing collaboration, innovation, and evidence-based practices. She highlights the direct correlation between a hospital's financial outcomes and high-quality care, underscoring the transformative potential of technology in healthcare. Tune in to uncover the secrets to transforming patient safety, leadership, and innovation in the healthcare landscape!
February 27, 2024

Episode #20. The Rise of Virtual Nursing: AI, Information, and Evidence, with Betty Jo Rocchio and Tracy Breece, Senior Vice President & System Chief Nursing Officer & Executive Director Nursing Informatics at Mercy

There is a dynamic synergy between nursing expertise and cutting-edge technology that today’s healthcare industry could embrace. In this episode of the Smart Care Team Spotlight, Tracy Breece and Betty Jo Rocchio discuss the seamless integration of nursing and technology at Mercy, emphasizing the role of analytics in optimizing patient care outcomes. They also outline their future vision, highlighting the integration of generative AI and mobile solutions to redefine nursing roles for continual improvement in healthcare processes.  Listen to this episode and learn how technology is reshaping the frontline experience for healthcare professionals and patients alike!
February 13, 2024

From Concept to Reality: Vanderbilt’s Virtual Nursing Success Story

Collaboration is critical to identifying and prioritizing problems and solutions in healthcare. In this episode, Wendy Kiepek and Jennifer Glenn share insights into the transformative success of Vanderbilt University Hospital's virtual nursing program. Wendy, a healthcare informatics professional, highlights the collaboration between nursing teams and information technology, emphasizing the importance of teamwork in problem-solving. Jennifer, a nurse leader, discusses the challenges faced by Vanderbilt, leading to innovative solutions like adjusting staffing matrices and implementing a virtual nursing initiative in July 2023. Wendy and Jennifer also emphasize the significance of feedback from frontline staff and the expansion of virtual nursing to various disciplines.  Learn how Vanderbilt's virtual nursing program revolutionizes healthcare by putting patients at the center, fostering teamwork, and leveraging technology for better outcomes!
January 30, 2024

Introducing Polarity Intelligence: A Superpower for Leaders in Healthcare

Too often, technology makes caregivers' lives harder, not easier. It's time for smart technology to empower care with a more human touch. In this episode, Michelle Troseth and Tracey Christopherson, co-founders of Missing Logic, focus on the transformative promise of AI and ambient intelligence for healthcare. The dynamic duo, with backgrounds in nursing and respiratory therapy, shares insights from their book, "Polarity Intelligence: The Missing Logic in Leadership." They discuss polarities and interdependent pairs of perspectives while emphasizing the importance of recognizing them in healthcare.  Tune in and learn how adopting a polarity mindset can enhance leadership, improve work culture, and navigate the evolving healthcare landscape!
January 17, 2024

Preserving the Human Connection in an AI Era

Investing in professional development prepares nurses for the digital revolution. In this episode, Dr. David Marshall, Senior Vice President and Chief Nursing Executive at Cedars-Sinai, discusses the transformative impact of technology on healthcare, emphasizing the need for smart solutions that enhance the human touch in caregiving. He explores the integration of robotics and ambient listening technology, demonstrating how these innovations streamline tasks and contribute to a positive patient experience. David also delves into Cedars-Sinai's unique approach to addressing workforce challenges post-COVID-19, focusing on nurse residency programs, professional governance, and strategic investments.  Tune in and learn about Cedars-Sinai's forward-thinking strategies, blending technology with compassionate care to create a smarter healthcare ecosystem!
January 10, 2024

Striking the Right Balance: Nurses, Workload, and Technology

Technology isn't just a shiny object; it's a tool that should augment the unique value of nursing rather than overshadow it. In this episode, Mary Beth Kingston, Executive Vice President, and Chief Nursing Officer at Advocate Health, dives deep into the heart of clinical transformation, exploring the multifaceted role of nursing and technology in crafting new care models designed to enhance quality, safety, equity, and clinical outcomes—and all this, while also aiming to reduce costs. Mary Beth shares why nurses must sit at the table when discussing care transformation and how we need to look beyond inpatient care to consider the entire continuum, especially when it comes to home care.  Stay with us as we navigate these topics and more, offering a beacon of understanding in the ever-shifting healthcare universe. 
January 3, 2024

Year End Special Episode: Heard LIVE from the floor of Becker’s

In this special holiday crossover episode of the Smart Care Team Spotlight, your host, Molly McCarthy, welcomes you to a festive collaboration with Steve Lieber's podcast, Smart From the Start, presented by This episode showcases Steve Lieber's engaging interviews with six prominent health system leaders at the recent Becker's Health IT Conference. Join Steve as he sits down with these healthcare visionaries, delving into the realm of transformative technologies that are reshaping the landscape of modern healthcare. In this insightful episode: Gurmeet Sranen envisions smart hospitals leveraging technology to enhance the overall patient care experience. Bryan Sisk discusses the delicate balance between innovation and practical value, especially concerning the well-being of nurses and patients. Reed Smith focuses on the untapped potential of AI in addressing critical workforce challenges within the healthcare industry. Nick Patel underscores the imperative for AI to drive valuable insights and automation, particularly in managing chronic conditions. Bill Feaster advocates for the intelligent use of AI tools, such as generative AI, to elevate predictive analytics. Arz Raheem proposes ambient technology as a viable solution to alleviate physician burnout. Tune in and immerse yourself in these captivating conversations to discover the transformative possibilities shaping the era of smart hospitals!
December 27, 2023

Nurse Economics 101: Beyond Cost Centers to Value Drivers

Nurses emerge as crucial contributors to designing inclusive solutions that enhance health experiences and outcomes for all. In this episode, Shawna Butler delves into the pivotal role of nurses in revolutionizing healthcare through smart technology. She highlights the positive impact of digitization on patient care coordination and information sharing. She also stresses the necessity for intentional technology to address accessibility and equity issues, particularly for disabled individuals. Shawna believes that the intersection of artificial and ambient intelligence could be a means to alleviate the strain on an overworked healthcare workforce, emphasizing the need to prioritize high-value tasks.  Tune in and learn how nurses are critical players in shaping a healthier, more informed, and confident future for patient care!
December 20, 2023
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Smart Care Team Spotlight

In a rapidly evolving healthcare landscape, the challenges faced by clinicians are mounting. Join host Molly McCarthy MBA RN-BC, former US Microsoft CNO, as she leads captivating conversations with today’s health leaders about the game-changing potential of AI and Ambient Intelligence for care teams. Visit, your go-to resource for accelerating the transition to smart care teams. Presented by ®.


Molly McCarthy

Molly McCarthy

Molly K. McCarthy MBA, BSN, RN-BC is the National Director, US Provider Market and the Chief Nursing Officer for Microsoft’s US Health and Life Sciences sector. Molly’s primary focus is business development and strategy for the US Health Industry team that includes supporting and developing solutions such as virtual health, patient engagement, care coordination and analytics. With almost twenty-five years of experience in the healthcare industry, Molly is passionate about uniting technology and clinicians to ensure improved patient safety and outcomes. She graduated with a Bachelor of Science in Nursing from Georgetown University, and began her career as a nurse in Neonatal Intensive Care Unit and Pediatric Units. Upon receiving her Master of Business Administration from the University of San Francisco, she combined her clinical and business backgrounds within the medical device and clinical informatics industry. Molly started in a product and market development role at Natus Medical, Inc, in Silicon Valley. She furthered her career in business development roles for the Association for Women’s Health, Obstetric and Neonatal Nurses (AWHONN), where she was responsible for piloting a benchmark database that extracted data from hospital EHRs in order to provide business intelligence to hospital leadership. Prior to Microsoft, she worked with Philips Healthcare’s Patient Care and Clinical Informatics Divisions, where she orchestrated large enterprise system integrations of patient monitoring networks into hospital EMRs. Molly is an active member of HIMSS and sits on the HIMSS’ CNO/CNIO Nurse Executive Leadership Task Force, and is a member of two Dean’s Advisory Boards for Schools of Nursing in the US. Molly was recently appointed to the National Institute of Nursing Research Board of Directors. Find her on Twitter @MSFTMollyRN and Nurses for Microsoft in Health.

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