Faces of Digital Health

Faces of Digital Health

A podcast about digital health and how healthcare systems adopt technologies.

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F082 Doctors in digital health series 2/4: Managing task management in healthcare – “It’s about the patient, not paperwork” (Michael Docktor)

This is a second episode from the short series about why doctors leave clinical practice to work in digital health. GI pediatric specialist Michael Docktor was, until recently, one of the driving forces of digital health innovation at Boston’s Children’s Hospital. In this episode, he shares his insight into how paperwork is complicating the coordination and management of patient care. To solve that, he helped design Dock.Health - a simple, HIPAA compliant task management and collaboration platform designed for healthcare. Michael still partially works in clinical practice but is spending most of his time as the CEO of Dock.Health. In this episode, Michael commented on the changes in healthcare due to COVID-19 and talked about the meaning of tech solutions for increased empowerment of patients.

Summary of the series: 
Other solutions presented in the series:
Daniel Kraft:  
Exponential Medicine:    

May 29, 2020

F081 Doctors in digital health series 1/4: The Digitome, Digital Health for COVID-19 and a new approach to medication adherence (Daniel Kraft)

This is the first part of a special 4 episode series about doctors who left full-time clinical practice to develop new solutions for healthcare improvement. As Faces of digital health is a podcast exploring global perspectives, you are going to hear from doctors from different countries, more specifically, the US, UK, and Spain.

I’ve been noticing during this research, that a lot of doctors going into entrepreneurship are trying to solve systemic issues plaguing healthcare. You will hear UK surgeon Owain Hughes explain, how he started building a company and platform that connects GPs to specialists, to enable GPs to refer patients more accurately. Consequently, patients can receive better care already on the primary care level, which makes the work of specialists much more efficient once patients reach them, making specialists and GPs much more satisfied with their work. , because for example they don’t lose time with patients with poorly defined conditions or because patients have better outcomes since part of the urgent treatments have been begun by GPs based on specialist’s recommendations.

You will hear GI paediatric specialist Michael Docktor from Boston’s Children’s Hospital explain, how he designed a task management app to enable better coordination of healthcare and administrative workers around all the bureaucracy and care entailed in treatment of every patient.

Guillem Serra is a serial entrepreneur coming from a family of doctors - his mother, father, grandfather, and great grandfather were doctors, which made it easy for Guillem to go study medicine given his familiarity with the profession. Besides medicine, he studied math and during his medical studies, discovered, that for him, medicine was actually boring.

So he went to found what is called a “Whatsapp healthcare app” connecting doctors and patients in Spain, South and Latin America. More about that in his interview which will be published in the upcoming weeks. If you haven’t yet, do subscribe to the podcast wherever you listen to podcasts, so you will be automatically notified when the mentioned discussions will be published.

Because today, we will start with someone many in the digital health community would describe as one of the top authorities in digital health. Daniel Kraft is the founder and Chair of Exponential Medicine - a program with the goal to 'un-silo' thinking and unleashing cross-disciplinary innovation across healthcare by bringing together thought leaders and forward thinking clinicians and innovators to explore potentials to reshape health and medicine with technology. Daniel is a Stanford and Harvard trained physician-scientist, inventor, and innovator with over 25 years of experience in clinical practice, biomedical research, and healthcare innovation. We discussed:

  • his journey from the medical practice to digital health,
  • his mission to turn his website into a medical digital health formulary, where doctors could search for clinically approved and reliable digital health solutions to prescribe to their patients,
  • Daniel also shared his views of COVID-19 related innovation, some broader societal problems that are arising in the US because of imposed measures to manage COVID-19.
  • We also talked a bit more about how to improve medication adherence in patients with chronic conditions and co-morbidities, that take five or more different pills daily. The idea behind his company Intellimedicine is to provide patients with a device that would keep all medications of a patient in separate cartridges and would produce only one pill the patient would need to take. The pill’s structure would be based on the patient’s daily various health measurements supported by AI analysis. 


Summary of the show:

Daniel Kraft:

Exponential Medicine:





May 21, 2020

F080 How far are we with digitising mental health support? (Christopher Molaro)

On April 15th this year a panel of experts published a position paper online in the Lancet Psychiatry, where they outlined a proposed government response to curb the long-term "profound" and "pervasive" impact of the COVID-19 pandemic on mental health. Undoubtedly, the global lockdown caused a lot of anxiety in some individuals, depression in others, it is fair to assume some medical professionals will suffer from PTSD after the worst is over. The positive news is, that by today we have many validated digital tools and programs to help patients deal with mental health problems remotely. In this episode, Christopher Molaro, talks about why is access to mental health care still problematic, how can digital tools support providers and patients, and what trends are already visible because of the COVID-19 pandemic. Chris is co-founder of NeuroFlow -  a health care technology company whose goal is to bridge the gap between mental and physical health in all care settings. Chris first started thinking about the need for better mental health support and care coordination when he was still working for the US army. Upon return from his mission in Iraq, he started noticing how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care. 

One of the things that CDC, WHO and other authorities advise us of doing in case of stress, anxiety, fear, sadness and loneliness in this unprecedented times, is to get plenty of sleep, avoid alcohol and drugs, try to eat healthily, keep in contact with your friends, colleagues, and family, and try to destress with deep breaths and meditation. 

Read WHO recommendations for mental health issues management, as well as the CDC guidelines to ease difficulties occurring during this pandemic. 

Summary of the show:

The background music in this show was composed by the pop artist based in New York Cheryl B. Engelhardt. Cheryl suffered from debilitating panic attacks her entire life, tried many coping strategies and in the end composed an album called Luminary and started  a daily meditation practice with it. If you wish to find inner calm with her music, you can access it for free on all streaming platforms and meditation apps Insight Timer and Simple Habit. Listen to “Luminary” here


May 15, 2020

S079 Women’s health and the dream but real healthcare setting (Carolyn Witte)

Healthcare is anything but relaxing once you're a patient. But what if you could look forward to your appointments as you look forward to a wellness visit? 

This was among the guidelines designers of Tia - the next generation women's healthcare platform - are operating under in their product development. 

Tia was first a search-engine like support companion for women interested in anonymous search of reliable health information. By today, Tia is an ecosystem of services: a personalized women's health information provider, a brick and mortar clinic in New York City. Listen to co-founder and CEO of Tia Carolyn Witte explain what patient-centered care looks like and how can healthcare be made more affordable, as in the case of Tia.


Summary of the show:

More about Tia:

May 8, 2020

S078 DTx series 5/5: Diabetes clinical trials on Whatsapp? (Abhishek Shah)

Wellthy is one of Asia's leading digital therapeutics companies that inspires and enables patients to prevent, reverse and control chronic diseases. It works with pharmaceutical, medical devices companies, payors and healthcare providers to improve health outcomes. With active therapeutic areas in diabetes and cardiology, it has published real-world evidence across 20 publications in leading peer-reviewed journals and global conferences. In this episode, the last one of the 5-part series about digital therapeutics, Abhishek Shah, the CEO and Founder of Wellthy, on of the largest DTx companies in Asia, talks about the importance of understanding that healthcare is always local and shared some vivid examples of different rules of engagement with users in India compared to the West.



May 1, 2020

F077 DTx series 4/5: Want to get rid of chronic pain? (Mark Liber, Kaia Health)

In any given year, 12% to 14% of the adult population in the US will visit their physician for back pain. In the UK muscosceletal conditions (MSK) affect 1 in 4 of the adult population.

MSK are very expensive to treat, as patients require medical imagining, medications, sometimes surgery and physical therapy, explains Mark Liber, VP of Business Development at Kaia Health - a digital therapeutics company offering a solution for mitigating musculoskeletal diseases such as chronic back pain. Kaia Health works by offering the user an AI-supported motion sensor guided exercises, which means that an individual not only tries to follow the video instructions but can get feedback if he is executing the positions correctly or not. The app is additionally supported by an actual coach the user can connect with.

Recap of the show: 
Kaia Health: 

April 24, 2020

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Faces of Digital Health

Faces of Digital Health explores the speed at which healthcare systems around the world are adopting digital transformation. Specially curated discussions with carefully selected speakers challenge overtly hyped assumptions about the modern state of healthcare innovation. The podcast’s primary goal is to share the insight required to facilitate the necessary discussion that will start improving healthcare on a global scale.
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Tjasa Zajc

Tjasa Zajc

Tjaša Zajc is a former healthcare journalist with a passion for digital health. She regularly explores how different cultures and people alike, approach the complexities of healthcare around the world. She has a Masters degree in healthcare management and economics from the University of Ljubljana.

After years of experience in healthcare journalism and event management, she started exploring the effects of IT adoption in the digital health industry through business development and communications management in healthcare IT, currently as part of the OPENeP ePMA team at Better.

She is also an ambassador of FTR4H Global Hub for Digital Health, and active member of the Slovenian digital health community was a mentor in Startupbootcamp Digital Health Berlin and a contributor to MedTech Engine, among other things.

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