Hello Healthcare

Healthcare is uniquely positioned to transform the healthcare consumer experience. There are so many advantages in healthcare – they have more data on patients than other industries have on their customers. They have an opportunity to interact with them in meaningful ways, and there is a huge opportunity to engage patients along the entire journey. Even within this highly regulated industry, there are a lot of opportunities that other industries don’t have. Join Heather Geisler, Chief Marketing Officer at Henry Ford Health System, and host Chris Hemphill as they explore the intersection of the consumer journey, branding, and the patient experience. This conversation is brought to you by Actium Health in partnership with the Forum for Healthcare Strategists.  Hosted on Acast. See acast.com/privacy for more information.

Whether we are talking about the Great Resignation or the Great Reshuffling, retaining and growing your team should always be a top priority for leaders. Talent and people are the greatest assets we have. As we look into the broader staffing crisis in healthcare, whether you're on the business or clinical side, you've got to be thinking about your own teams and how to keep them motivated and engaged. Alan Shoebridge, Chief Communications Officer at Providence Oregon, shares insightful perspectives for healthcare leaders challenged with growing their teams and retaining their staff. Learn from Alan and host Chris Hemphill about strategies and real world applications of navigating the talent crisis while building a solid foundation for growth. This conversation is brought to you by Actium Health in partnership with the Forum for Healthcare Strategists.  Hosted on Acast. See acast.com/privacy for more information.

With the onset of the COVID pandemic, many patients delayed their care. Now we're in an environment where society is figuring out how to live with this disease and health systems are still learning and struggling to get patients back to receive the care they need. This is a multifold strategy.Join Jim Blazar, EVP and Chief Strategy Officer at Hackensack Meridian Health, as he discusses how the intersection of strategy and culture is paramount to not only revenue recovery, but also re-activating patients, maximizing retention, and delivering the experiences both patients and employees deserve and should expect on a human level. This conversation is brought to you by Actium Health in partnership with the Forum for Healthcare Strategists. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

It’s no secret that healthcare in America is broken, especially when it comes to behavioral health where it is often ignored. What are the ramifications and impact not only for patients, but for providers and payers? How can shining the spotlight and investing in behavioral health result in greater opportunities and better outcomes for healthcare organizations? Join Dr. Martin Hickey, New Mexico State Senator, as he shares how investing in mental and behavioral health has helped healthcare organizations in New Mexico transform their strategies and programs, leading to better financial and patient health outcomes. This conversation is brought to you by Actium Health in partnership with the Forum for Healthcare Strategists. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

With all of the insights that can be utilized from your internal, external, and experiential behavioral data, there is a real opportunity for health systems to create a scalable and personalized experience that can help activate healthcare consumers. Join Sarah Sanders, Chief Marketing and Brand Experience Officer, and Dr. Aaron Neinstein, VP of Digital Health, at UCSF as they share how a 360-customer view and an integrated enterprise technology platform enables a holistic approach to engage patients throughout their healthcare journeys. This conversation is brought to you by Actium Health in partnership with the Forum for Healthcare Strategists. See acast.com/privacy for privacy and opt-out information.

There’s no turning back on the acceleration of consumerism. Healthcare leaders are evolving their strategy to think holistically about the customer journey, including everything from patient care to the metaverse. Paul Matsen, Chief Marketing Officer at Cleveland Clinic, brings an optimistic perspective and experience on how leaders can modernize the future of healthcare marketing. How do CRM Intelligence and health system strategy converge to drive greater consumer and patient activation to the services they need most? This conversation is brought to you by Actium Health in partnership with the Forum for Healthcare Strategists. See acast.com/privacy for privacy and opt-out information.