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This Week In Health IT

This Week In Health IT

For the Next Generation of Health IT Leaders

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Nuance Ambient Listening (DAX): A Case Study with Metro Health

July 28, 2021: Physicians have enough stressors let alone having to worry about the conversations they’re having with patients. How do they document it? How do they make sure they’re connecting? And afterwards, how can they have the confidence that the data is all there? That’s where DAX comes in. Dragon Ambient eXperience is a comprehensive AI-powered voice-enabled solution which uses ambient sensing technology to securely listen to clinician-patient encounter conversations. Nuance, a leader in conversational AI, is fine tuning this technology with Metro Health. Their number one priority is to help solve physician burnout. Our guests are Diana Nole, EVP General Manager at Nuance and Josh Wilda, CIO and Dr. Lance Owens, CMIO for Metro Health.Key Points:I had a doctor tell me you fixed healthcare in one button because the DAX product is so easy to use [00:08:45] How do we make sure providers are progressive with the technology they're using so they can continue to focus on the patients [00:11:05] DAX unlocks the physician from being at the computer [00:13:10] Sometimes it's hard to flip bricks and mortar for new technologies [00:18:25] Don't price out smaller organizations in early technology adoption [00:25:50] Dragon Ambient eXperience - NuanceDragon Medical One - Nuance Metro Health
July 28, 2021

Newsday – IT Spending, Telehealth Expansion, and State Licensure for Telehealth

July 26, 2021: It’s Newsday with Ed Ricks, CEO, Director of Healthcare at Sirius Healthcare. A Gartner CIO report shows that IT spending is expected to increase for cyber, analytics and cloud. McKinsey reports that telehealth utilization has stabilized at levels 38X higher than before the pandemic. Why are states against easing licensing for telemedicine? Does it make sense? Walmart Health is getting licensed in 37 states to offer telehealth. What does that mean for the industry? Truveta Grows to More Than 15% of US patient care. HIEs are exploding globally. Why the exponential growth? And in hospital telehealth is not an oxymoron. During COVID, the benefits of it were obvious. However, what happens after COVID? Key Points:Don’t look at it as a cybersecurity problem. Look at it as a risk management problem. [00:06:45] Behavioral health is currently the highest percentage of telehealth visits [00:21:45] Some of the most important work within our industry is around the USCDI [00:29:55] The more data the better. There's no doubt about it. [00:36:25] Sirius HealthcareStories:Gartner CIO report: IT spending expected to increase for cyber, analytics, cloud - Healthcare IT NewsIt's '​​all about protecting local physicians from competition': Why states are against easing licensing for telemedicine - BeckersWalmart Health is Gearing up to Offer Telehealth across the Country - Business InsiderTelehealth: A quarter-trillion-dollar post-COVID-19 reality? - McKinseyIn Hospital Telehealth is not an Oxymoron. Here’s Why - Healthcare Pitt StopUnified Data: The Key to HIE Success -  Healthcare IT TodayTruveta Grows to More Than 15% of U.S. Patient Care with New Members, Closing Series A Funding with Nearly $100 Million
July 26, 2021

Dale Sanders on Data Quality, Standards and Collection Through the Pandemic

July 23, 2021: Our quality measure strategy in the US is NOT working. We need to shift from a process-oriented focus to focusing on eliminating low value care and easing clinical data entry burden. Dale Sanders, Chief Strategy Officer at IMO brings his military, technology strategist and data expertise to the subject. A recent IMO and HIMSS survey reported issues with inconsistent data due to subjective documentation from providers. Despite these issues, organizations are using patient data for quality measurement and reporting (81%), revenue cycle management (60%), and clinical decision support (55%). Is there no silver bullet for improving the quality of data? Will we continue to struggle applying AI until we get a higher quality? There was a lot of confusion around data during the pandemic. What would a much better scenario look like for US healthcare if we see another global pandemic in our lifetime?Key Points:Why is hiring someone from the military such a good idea for employers? [00:09:59] Most patients have an inherent trust in their physician [00:16:40] Orders and results have to be harmonized to national standards [00:37:25] For the terrible tragedy that was COVID, I think it's going to have a big, positive impact on society [00:46:55] The separation between public health and population health that we see in the US does not exist in other countries [00:49:10] IMO
July 23, 2021

Newsday – Navigating EHR Affiliation, Rural Health, and CISO Board Topics

July 19, 2021: It’s Newsday with Drex DeFord and Bill. Rather than making a multimillion-dollar investment to deploy a new EHR, Woman's Hospital in Louisiana is seeking potential partners that would instead let the hospital connect to their Epic system. Dollar General hires a Chief Medical Officer. Jeff Costlow, deputy CISO at ExtraHop offers a comprehensive tip sheet to help ease the daunting task of talking cybersecurity with health system leadership. And what started as a surge in criminal activity during the early days of the pandemic has now developed into a full-blown crisis. Why does healthcare keep falling prey to ransomware and other cyberattacks?OPEN NOW! HRSA Announces New Loan Repayment Program for Behavioral Health Providers - Apply to the Substance Use Disorder Treatment and Recovery Loan Repayment ProgramEvery day you’re using skills to help end substance use disorders (SUD) within your community. The Health Resources and Services Administration is here to help you with the new STAR LRP (Substance Use Disorder Treatment and Recovery Loan Repayment Program). Pay off your school loans with up to $250,000 from the STAR LRP in exchange for six years of full-time service at an approved facility. Behavioral health clinicians, paraprofessionals, clinical support staff and many others trained in substance use disorder treatment are encouraged to apply. Applications are open until Thursday, July 22, 2021 at 7:30 p.m. ET. Key Points:If Dollar General do it right, they could ultimately impact long-term health for rural communities [00:16:35] One of the mistakes people make when they go to a board is to take a posture of telling, but the board is really a collaborative group. They're on your side. They're inside. And they will help you to think through things. [00:25:10] The electronic health record is a part of the expanding attack surface [00:31:45] You need money to take care of unpatched systems and legacy devices [00:36:50] Double extortion is real [00:44:20] Stories:Louisiana hospital skirts $200M Epic EHR implementation by seeking affiliation - BeckersDollar General hires chief medical officer, boosts health-care items - CNBCA Tip Sheet to Help CISOs talk to the Board about Security Needs - Healthcare IT NewsWhy Healthcare Keeps Falling Prey to Ransomware and Other Cyberattacks - Threat PostLeapfrog report highlights hospitals' patient communications, care transition shortcomings - Fierce Healthcare
July 19, 2021

The Financial Outlook of Healthcare with Rob DeMichiei

July 16, 2021: Rob DeMichiei, Board Director, Strategic Advisor and Former CFO is back with Bill. What does digital transformation mean in 2021? What is the current CIO CFO conversation? Economists are predicting negative margins through the end of the year. What kind of impact will that have? Could there be IT motives for mergers and acquisitions moving forward? Smaller health systems are throwing up their hands at cyber attacks at this point. They just can't make the investments necessary to protect themselves. What is the path forward for small to medium size healthcare systems? Who should they be partnering with? And can a large health system truly own the patient end to end? OPEN NOW! HRSA Announces New Loan Repayment Program for Behavioral Health Providers - Apply to the Substance Use Disorder Treatment and Recovery Loan Repayment ProgramEvery day you’re using skills to help end substance use disorders (SUD) within your community. The Health Resources and Services Administration is here to help you with the new STAR LRP (Substance Use Disorder Treatment and Recovery Loan Repayment Program). Pay off your school loans with up to $250,000 from the STAR LRP in exchange for six years of full-time service at an approved facility. Behavioral health clinicians, paraprofessionals, clinical support staff and many others trained in substance use disorder treatment are encouraged to apply. Applications are open until Thursday, July 22, 2021 at 7:30 p.m. ET. Key Points:Economists are projecting negative margins through the end of the year. For larger health systems, that's not that big of a deal. But for the smaller players, that's a significant conversation. I think you're going to see a widening of the gap between the haves and the have-notsIt’s going to be very difficult to survive with hyper-competition and so M&A is the way to guarantee the futureWhere are the new innovative charity care programs? Where are the new bold $50 million or $100 million investments in community health and in charity care? 5 Questions Boards Should Be Asking About Digital Transformation - Harvard Business Review AXIOS: How America’s Top Hospitals Hound Patients with Predatory Billing 1/3 of Hospitals Nearing ‘Danger Zone’ Denial Rate, Survey Finds - Healthcare Innovation 
July 16, 2021

Designing the Network for Agility and Security with David Logan from Aruba

July 14, 2021: Aruba, a Hewlett Packard Enterprise Company is the king of healthcare networking solutions. What kind of conversations are they having with CIOs today? Vice President, CTO Office, David Logan is here to tell us. The architecture that was developed in the 90s and 2000s either doesn't scale or it’s not secured or it doesn’t perform. CIO's today MUST undertake new digital transformation initiatives. They have to create a multi-layered security architecture network application with end points detection and response. But balancing security with usability and delivering the end user experience that sits on top of the network is not as easy as it sounds. OPEN NOW! HRSA Announces New Loan Repayment Program for Behavioral Health Providers - Apply to the Substance Use Disorder Treatment and Recovery Loan Repayment ProgramEvery day you’re using skills to help end substance use disorders (SUD) within your community. The Health Resources and Services Administration is here to help you with the new STAR LRP (Substance Use Disorder Treatment and Recovery Loan Repayment Program). Pay off your school loans with up to $250,000 from the STAR LRP in exchange for six years of full-time service at an approved facility. Behavioral health clinicians, paraprofessionals, clinical support staff and many others trained in substance use disorder treatment are encouraged to apply. Applications are open until Thursday, July 22, 2021 at 7:30 p.m. ET. Key Points:Health systems should all implement two-factor authentication [00:02:00] BYOD started as a phenomenon 11-12 years ago. We don't control them. We don't know what's on them. We don't trust them. [00:06:35] It really begins with understanding how a human would think about a security policy [00:07:57] What is the alternative to a software defined network? [00:12:35] You want to create an environment that is non permissive to ransomware [00:40:26] Aruba Networks
July 14, 2021

This Week In Health IT

A weekly visit with Healthcare IT Leaders to discuss the news of the day.
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Bill Russell

Bill Russell

As Chief Information Officer for St. Joseph Health, a 16 hospital $6.5 billion health system, Bill rapidly accelerated the diffusion of new IT strategies and methods, while also enhancing organization stability and improved IT performance.

As the creator and host of This Week in Health IT, he continues to foster the industry conversation around new technologies and methods in the pursuit of better care experiences and outcomes.

Bill currently acts as a digital coach and advisor to health system executives, startups, and service companies on the impact and application of digital strategies to healthcare.

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