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Talking HealthTech

Talking HealthTech

Discussions with doctors, developers and decision-makers in Australian HealthTech

433 – Optimising The Telehealth Journey: Induction Strategies for Success. Sophie Kessler, Coviu

In this episode of Talking HealthTech, we understand how to optimise the telehealth journey with Sophie Kessler from Coviu. Sophie shares insights into the art of onboarding patients to telehealth services and the resources available from Coviu to optimise this process. As we explore ideas and strategies, we aim to empower clinicians to effectively integrate telehealth into their service offerings, enhancing patient experience and outcomes.Key Takeaways:🌟 The induction of clients into telehealth is critical for a seamless experience and should be emphasized more by clinicians.🗨️ Successful patient onboarding requires clear communication about processes, expectations, and handling of technology.📋 Educational materials, such as welcome emails, checklists, and test calls, are vital components of a comprehensive telehealth induction package.📚 Clinicians can learn from strategies that have proven successful for Coviu’s diverse clients, including personalized onboarding methods.🔄 Gathering and implementing client feedback is key to refining telehealth services and improving client satisfaction.Remember to check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplusMentioned in this episode:Talking HealthTech 2024 Audience SurveyIt’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉 This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻 Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑 Click the link to complete the survey now: Talking HealthTech Audience Survey
April 25, 2024

432 – How AI is transforming EMR implementation. Dr Brian Zimmerman, Microsoft – Nuance

In this episode of Talking HealthTech, host Sophie Turner speaks with Dr Brian Zimmerman to discuss clinical AI-based speech recognition as a tool for healthcare to address workforce shortages, clinician burnout & digital transformation.Dr Zimmerman, an expert in deploying speech recognition platforms in healthcare settings, shares insights from his experience transitioning hospitals to electronic health record (EHR) systems, the burden on healthcare providers inherent to these systems, and how integrating speech recognition technology can help alleviate these issues. Key Takeaways:- Speech Recognition in Healthcare: Dr Zimmerman highlights the significant impact of speech recognition technology like Dragon Medical One on healthcare providers' efficiency, particularly in reducing the clerical load and documentation errors associated with EHR systems.- Global Health Issues and Technology Solutions: Similarities between healthcare challenges faced in the US, Australia, and globally, such as physician burnout and workforce shortages, are discussed, along with how technology can address these issues.- Integrating Speech Recognition: The use of voice commands within Dragon Medical One to navigate EHR systems effectively is emphasized, including the automation of common workflow tasks which can significantly reduce the number of clicks and time spent on documentation.- Future of AI in Healthcare: Dr Zimmerman speaks about the Dragon Ambient Experience (DAX), which uses AI to listen to patient visits and create structured clinical documentation automatically.- Deployment of Speech Recognition: Best practices for deploying speech recognition technology are explored, suggesting that it should be done either prior to or simultaneously with EHR training for maximum benefit.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplusMentioned in this episode:Talking HealthTech 2024 Audience SurveyIt’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉 This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻 Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑 Click the link to complete the survey now: Talking HealthTech Audience Survey
April 23, 2024

431 – AI in Action: Streamlining GP Clinical Documentation. Kai Van Lieshout & Linus Talacko, Lyrebird Health & Danielle Bancroft, Best Practice Software

In this episode of Talking HealthTech, host Peter Birch speaks with Linus Talacko and Kai Van Lieshout, the co-founders of Lyrebird Health, about efficiency and functionality of their AI-driven documentation tool for healthcare professionals. They are joined by Danielle Bancroft from Best Practice Software who shares insights on the importance of strategic partnerships within the health tech ecosystem and how Best Practice Software collaborates with other technology developers like Lyrebird. Together, the group dives into the challenges of clinical documentation and admin burdens on healthcare professionals, while exploring how AI can be a tool for improvement, not just a flashy addition.Key Takeaways:Lyrebird's origin: The inception of Lyrebird is rooted in the founders' personal experiences with the healthcare system and their drive to solve the time-intensive burden of clinical documentation for health professionals.AI as a solution, not a focus: Lyrebird Health emphasizes solving the problem of time-consuming notes and paperwork for clinicians. AI serves as a means to achieve this goal, rather than being the product's core.Patient and clinician experience: Lyrebird works by listening to the consultation, converting speech to text, and generating patient notes and documentation, improving engagement between doctor and patient.Importance of security: Lyrebird Health ensures that all audio is converted to text in real-time and immediately deleted to maintain patient confidentiality and data security.Integration leveraging strengths: Best Practice Software's strategy is to focus on what they do best while partnering with experts like Lyrebird to enhance their practice management system.The future of Lyrebird Health: Looking ahead, Lyrebird aims to automate all tasks that are not direct patient care within the consultation, working towards a vision where doctors are empowered to focus solely on patient interaction.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplusMentioned in this episode:Talking HealthTech 2024 Audience SurveyIt’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉 This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻 Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for...
April 18, 2024

430 – Navigating Healthcare Challenges: Insights from CCIM 2024

The demanding environment of healthcare work has long been recognised for contributing to high levels of stress and burnout among practitioners. In this episode of Talking HealthTech, Peter Birch attends the Creative Careers in Medicine (CCIM) Conference - Meet Me In The Mediverse 2024.  He speaks with experts who explore the depth of these challenges in the industry, advocate for transformative changes, and point towards the integration of innovation and flexibility as key solutions. This episode features:Cheryl Martin - Chair ACEM Workforce Wellbeing Executive, Australasian College for Emergency MedicineCarlo Bellini - Director and Founder, Health Innovation Performance (HIP) ConsultingRobin Mann - Consulting Director, Health, FujitsuKey Takeaways:Cheryl Martin highlights the need for systemic changes in emergency medicineCarlo Bellini speaks to the struggle many face in seeking a fulfilling career within healthcare and technology, and the importance of understanding one’s personality and beliefs in overcoming limitations.Robin Mann draws upon his considerable experience in digital health to provide insights into the role of consulting and technology in evolving healthcare practices.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, monthly meet ups and more exclusive content.  For more information visit talkinghealthtech.com/thtplusMentioned in this episode:Talking HealthTech 2024 Audience SurveyIt’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉 This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻 Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑 Click the link to complete the survey now: Talking HealthTech Audience Survey
April 15, 2024

429 – Insights from Connect Virtual Care Conference, Sydney 2024

In this episode of Talking HealthTech, Pete attends the Connect Virtual Care Conference 2024 in Sydney. The event was held over 2 days with three distinct but interconnected conferences: * The National Telehealth Conference, * The Medication Safety & Efficiency Conference, * And the newly introduced Hospital in the Home Conference. And they each focus on crucial aspects of virtual care, from the intricacies of telehealth to the nuances of medication safety and the revolutionary models of home-based care. Pete caught up with a speaker from each stream of activity, to capture the essence of the discussions that were held at the event, to bring you this podcast episode today.Dr Sarah Robinson from the NHS in England explores the intricacies of activity-based costings, and how proven technologies can address healthcare inequalities. Digital health nurse Kate Renzenbrink, discusses her progression in the field and the significance of sharing information for enhanced healthcare outcomes. Senior Medical Officer Shaun Hosein from Queensland Health, touches on the practical aspects of virtual healthcare, its governance, and ethics.Key Takeaways:💻 Embracing Digital Transition: Kate Renzenbrink's journey to digital health nursing highlights the critical role of education and community in shaping health technology practices.📱 Virtual Care Models: Dr. Sarah Robinson and Shaun Hosein discuss the need for flexible, interoperable solutions that address specific healthcare priorities and allow for efficient treatment, such as in the case of simple cellulitis.👩‍⚕️ Patient-Centric Approach: Central to the discussions is the involvement of patients in their healthcare journey and ensuring their access to information, which can lead to better safety and outcomes.🧠 Human-Centred Computing: Collaboration on a model for altering human decision-making behaviors within Electronic Medical Records (EMRs) points towards innovative approaches in health informatics.📜 Governance and Ethics in Virtual Healthcare: Shaun Hosein highlights the modalities of virtual care and stresses the importance of good governance and proper training to maintain high standards of patient care.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, monthly meet ups and more exclusive content. For more information visit talkinghealthtech.com/thtplus
April 11, 2024

428 – Government and vendor collaboration to improve online booking functionality and access to healthcare

This episode of Talking HealthTech hosted by Sophie Turner features an in-depth discussion with Travis Hodgson, Chief Operating Officer at Healthdirect Australia, Aaron D’Souza, Strategic Account Manager – Government Programs at MedAdvisor Solutions, and Anish Calpakam, Head of Partnerships at Hot Doc. Together, we explore the integral collaboration between Healthdirect and healthcare software vendors that emerged during the COVID-19 pandemic, highlighting the advancement of the Vaccine Clinic Finder and how technology is reshaping access to healthcare. Tune in as we dive into the symbiotic relationships that are setting new benchmarks in HealthTech and offering insights into the future of the industry.Key Takeaways:Collaboration between healthtech stakeholders is a standout theme, demonstrating the importance of government and vendor partnerships in enhancing healthcare technology.There's a significant focus on improving the patient experience and ensuring access to healthcare, particularly in the context of COVID vaccine distribution and beyond.The episode highlights how existing technologies and infrastructure were repurposed to meet the challenges of the pandemic rather than starting from scratch.The seamless integration of systems and the removal of barriers, including privacy and technology challenges, illustrates the strength of collaboration and the agility of the industry.Discussions around future potentials for this partnership model shed light on how such approaches can evolve to manage other healthcare services, indicating a promising roadmap for healthcare technology’s role in urgent care, chronic disease management, and beyond.The importance of keeping the conversation going beyond technical collaborations to include proactive communication and building enduring support coalitions for health reform.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplusMentioned in this episode:Talking HealthTech 2024 Audience SurveyIt’s that time again - we are conducting our 2024 Talking HealthTech Audience Survey. 🎉 This helps us prioritise content, hone in key messages and refine the show to make it even better. We also want to understand who are biggest cohorts of audience are, so take 5-10 minutes to complete this and we will be super grateful. 🙏🏻 Everyone who completes the audience survey goes in the draw to win a share of $1000 worth of THT+ Membership Credits, to put towards a membership for yourself as an individual or help get the word out there about your company. First prize is $550, second prize $250, third prize $150 then forth prize of $50 🤑 Click the link to complete the survey now: Talking HealthTech Audience Survey
April 8, 2024

427 – Understanding CPD Home: New Standards for Clinicians Continuous Professional Learning

In this episode of Talking HealthTech, host Peter Birch sits down with Amit Vohra to discusss some big changes in CPD requirements for clinicians that are already in effect, but many don’t even realise it. Amit explains the origins of CPD Home, the changes in CPD standards, and the impact these changes have on the medical profession. Key Takeaways:- The implementation of new CPD standards by the medical board has led to significant changes in CPD compliance for healthcare professionals.- CPD Home has emerged as a solution to simplify and streamline the CPD process, ensuring doctors remain compliant with the new standards.- The platform is designed to make CPD tracking and reporting easier for practitioners, covering various mandatory requirements such as continuous learning, professional reflection, and cultural safety.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus
April 4, 2024

426 – No-code infrastructure: A gateway to creating and scaling digital health solutions. Leon Young, Cogniss

In this episode of Talking HealthTech, we sit down with Leon Young, the pioneering Founding CEO of Cogniss, to delve into the transformative world of no-code technology in digital health. Leon shares his journey from a serial entrepreneur to spearheading the no-code movement with Cogniss and reveals how no-code infrastructure is revolutionising the way digital health solutions are created and scaled globally. With insight into the origins of Cogniss, considerations for Australian companies looking to expand internationally, and advice on harnessing no-code platforms, this episode is packed full of invaluable wisdom for researchers, entrepreneurs, health professionals, and digital health enthusiasts.Key TakeawaysThe importance of no-code infrastructure in bridging the gap from ideation to commercialisation of digital health solutions.How no-code solutions empower organisations to tackle underserved health markets and cater to patients with rare conditions by making development faster, more accessible, and cost-effective.Insights into Cogniss's strategic establishment of headquarters in the UK and advice on global expansion for Australian health tech innovators.Specifics on Cogniss's role in nurturing digital health innovation and the types of organisations and people who stand to benefit the most from their no-code platform.Opportunities available for Australian digital health entities to replicate successful overseas interventions and collaborations.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, quarterly summits and more exclusive content. For more information visit talkinghealthtech.com/thtplus
April 1, 2024
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Talking HealthTech

Conversations with Doctors, Developers and Decision Makers to promote innovation and collaboration for better healthcare enabled by technology. Because collaboration begins with conversation.

Host

Peter Birch

Peter Birch

Peter Birch has worked in management roles in healthcare organisations for over 15 years; big ones and small ones, innovative start ups and slow moving beasts, he’s seen all different kinds. Pete has experienced first hand the exciting developments and the frustrating stagnation's of all the ups and downs in health, as well as the impact to businesses, investors, doctors, and patients.

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