Valerie Boleman, BSIE, CLSSBB AVP, Process Improvement and Engineering

The Healthcare QualityCast

Valerie Boleman, BSIE, CLSSBB AVP, Process Improvement and Engineering

October 6, 2020

Valerie Boleman, BSIE, CLSSBB AVP, Process Improvement and Engineering

Valerie Boelman is the Assistant Vice President of Process Improvement and Engineering at UnityPoint Health – Des Moines. Her responsibilities include managing a diverse team of clinicians, engineers, and business professionals to improve the effectiveness and efficiency of processes across a three-hospital system. She began as a Process Improvement Coordinator and transitioned to Process Improvement Engineer prior to leading the Process Improvement Department. Valerie is an active member of the Society for Health Systems, a professional organization within the Institute of Industrial and Systems Engineers to support the industrial engineering professionals involved in improving the quality and efficiency of healthcare.

Prior to her experiences in healthcare, Valerie worked at Pella Corporation as a Continuous Improvement Engineer and Materials Scheduling Supervisor, and a Product and Process Engineer for Anderson Corporation.

Valerie earned a bachelor’s degree in Industrial Engineering from Iowa State in 2002. She also completed a graduate certificate in Health Systems Engineering from Texas Tech University in 2019. She is a certified Six Sigma Green Belt and holds a Lean Bronze Certification.

Here in Episode #86 Val starts our show with a quote encouraging us to KISS; Val shares how she transitioned from manufacturing and into healthcare as in industrial engineer; She gives us a great deep dive into her AVP functions; We all have a favorite “Bob” story, and Val shares how her “Bob” impacted her healthcare career for the better; Val highlights curiosity and humility as her best tools for team success; She shares an AHA moment that connects process variation, patient care, ethics, and standardization of physician practices; She calls on quality improvement professionals to guide healthcare teams through the best use of data; Val calls for quality people to brag more about their skills, and shares her best advice to ask for what you want

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