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Addressing Supply Chain Cybersecurity Risk and Patient Safety with Proofpoint

June 16, 2021: Email is the number one cyber attack vector within healthcare. And these days it’s also a patient safety issue. Does your healthcare system have a sound email cybersecurity plan in place? Here to discuss the problem and of course the solution is Julie Hubbard, VP, Enterprise IT & Information Security at AMN Healthcare and Ryan Witt, Managing Director and Resident CISO at Proofpoint. The threat actors are getting more sophisticated. What is the evolution of the threat landscape? Why is the supply chain such a ripe target for these hackers? How far can health systems get on training alone? How has the Proofpoint solution evolved to meet the current threats? How do they use AI and analytics to deter these multi-staged attacks?Key Points:Successful imposter style phishing attacks are very reliant on sending emails that don't appear suspicious [00:15:55] There is now a linkage between cybersecurity and an institution's ability to protect patients [00:03:40] 53.7% of malicious URLs originate from legitimate file shares from Microsoft, meaning that people have already gotten into your network [00:10:00] WannaCry was a tremendously significant ransomware attack. It should have been an inflection point. [00:07:05] Proofpoint AMN Healthcare
June 16, 2021
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#101: Promoting Mental and Emotional Well-being through Peer Support featuring Dr. Jo Shapiro

Dr. Jo Shapiro was the founding Director of the Center for Professionalism and Peer Support at Brigham and Women’s Hospital and is an associate professor of Otolaryngology-Head and Neck Surgery at Harvard Medical School.. Dr. Shapiro saw early on how the culture of medicine needed to better support physicians and how physicians could support each other. The center was intentionally designed to provide practical applications through programs that have become models for other institutions. Dr. Shapiro continues to educate and assist organizations in developing specific programmatic and educational approaches, such as peer support, well-being programs, professionalism initiatives, and conflict management.We are so excited to bring Dr. Shapiro on to the show to find out why peer support is such a powerful solution to emotional well-being. Tune in as we explore organizational change, how to best support leaders, give people agency, combat isolation and how we can all be partners, not victims, in organizational change.You may or may not realize this yet, but this episode is filled with pearls of wisdom and information that all leaders can benefit from, so don’t hesitate, listen now! For full show notes and links, visit:https://www.missinglogic.com/new-podcastNEW:  Enrollment is now open to our NEW Self-Study Program, Caring for Others Without Neglecting YOU!  Click Here NOW to learn more and enroll!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts! 
June 16, 2021
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#42 Crashing Primary Care & Dialysis with Dr. Andrew Schutzbank

Dr. Andrew Schutzbank is a Clinical Instructor of Medicine at Harvard, Chief Product Officer at Cricket Health, and was formerly the SVP of Product at Iora Health. We discuss technology adoption and creation in primary care, payment models, business models, and what can be learned in the specialty space, with particular focus in the diabetes world in his work at Cricket. 
June 15, 2021
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Using virtual communities to improve health – Kate Burke, MD, Senior Medical Advisor, PatientsLikeMe – Episode 52

Social media has helped consumers educate themselves about their health and connect with other patients who suffer from the same chronic conditions. But the explosion of health information has also caused collateral damage. On today's episode, we welcome Kate Burke, MD, senior medical advisor for PatientsLikeMe. We discuss how virtual communities can overcome the pitfalls of social media and help patients better manage their condition, slow disease progression and give them control of their health.
June 14, 2021
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Newsday – Apple WWDC, Meeting Culture, Staff Appreciation

June 14, 2021: It’s Newsday with Eli Tarlow, Director of Healthcare for Sirius Healthcare Solutions. His experience before his current role was as a CIO for multiple health systems. With many leaders eager to get teams back in the office, will those opting to stay at home be perceived as less engaged? We need to over communicate in healthcare for the sake of the patient, but is there a way to cut down on time tied-up in meetings? Care is becoming more refined and the demand for acute hospital care is decreasing. What does this mean for future building projects? Remote care is increases the amount of off-site devices connecting back to the health system servers. Can we keep our organization safe from nefarious actors? How will wearable tech play a role in this shift? With a higher demand for team members and more remote opportunities, how can your organization focus on retention?Key Points:Will a return to the office alienate those who would rather work remote? [00:06:40]Healthcare professionals spend a lot of time in meetings. Can we find a way to increase meaningful time on-the-ground? [00:10:40]The shift to remote care and what this means for the fate of in-patient hospital facilities [00:18:20] Keeping health system secure while linked to out-patient and remote care tools [00:30:45] How Apple is integrating wearable technology into the care journey by partnering with EHRs [00:36:00]The future of healthcare with patient-driven interoperability [00:39:00]Stories:Will people opting not to return to the office be perceived as less engaged or not?Forecast: Care is moving out of hospitals over next decadeNew Apple Feature Will Enable Health Data SharingHybrid Work, How to prepare for the turnover TsunamiTexas Hospital giving 2% raises, extra weeks vacation.
June 14, 2021
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How Oscar Health is taking on legacy players to bring innovation to health insurance — with Mario Schlosser

These days, Insuretech is its own burgeoning startup ecosystem. But in 2012, a startup elbowing into a space dominated by big longterm players like United, Humana, Cigna, and the Blues was audacious and unheard of. Enter Oscar Health, the health insurance startup that’s been pushing the envelope, exploring ways technology can improve the experience. For today's HIMSSCast, Oscar CEO Mario Schlosser joins host Jonah Comstock and Healthcare Finance News Managing Editor Susan Morse to tell his story and answer some questions about the company's latest moves. Along the way we discuss telehealth, value-based care, and more.Talking points:What makes Oscar’s full-stack approach to technology differentDifferentiators: Automation, virtual primary care, +OscarMajor factors driving trends in healthcareHow COVID boosted the virtual primary care businessHow Oscar overcame (and overcomes) healthcare’s first-mover curse‘Shifting the battlefield” toward value-based careDriving Oscar towards profitabilityOscar’s relationship with Cigna, and with other payersMoving toward the frontier of risk-based paymentsWhy telemedicine and value-based care need each otherThe Catch-22 of risk-sharing in healthcareThe emerging “orthogonal” healthcare systemThe last mile in telehealthIncreasing provider interest in being in the health plan businessMore about this episode:With $400M injection, tech-savvy health insurer Oscar eyes 1M member mark (from 2016)Alphabet's $375 million in Oscar Health will expand insurer into Medicare Advantage business (from 2018) Oscar's new program aims to give providers and third-party payors access to its tech-backed insurance platformCigna, Oscar plan to expand affordable coverage for small businesses in ConnecticutOscar launches no-cost virtual primary care in planned 2021 expansionTech-minded insurance company Oscar Health announces IPOHealth insuretech company Oscar scores $225M in new fundingOscar lands $140M more as it prepares to scale in 2021
June 11, 2021
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Top Stories for 6/11

UnitedHealthcare institutes policy allowing it to retroactively deny ED claims; Apple unveils walking stability assessments in iPhone update . Also: Mount Sinai Health System teams with Caregility and Language Line to help cater to patients with limited English proficiency.Links to the stories:UnitedHealthcare looks to retroactively deny emergency room claimsApple adds walking stability, family and provider health sharing, and more at WWDC 2021Mount Sinai eases translation in 200 languages through its Epic telehealth platform
June 11, 2021
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Discover the Secret to Building a Successful Medicaid Rewards Program

When intrinsic motivation isn't enough, a different approach to close gaps and increase satisfaction is needed. We know that rewards are effective, particularly with Medicaid members, but what's the magic number, reward, or incentive that sparks action? Our panel of experts - MaryAnn Faralli, Highmark Health Options - Deleware, Marty Janssen, Colorado Access, Daniel Weaver, Gateway Health and Cory Busse, Icario - offer real-life examples of leveraging rewards and incentives to drive Medicaid beneficiaries to take action to improve their health. Learn everything you need to start an effective rewards program for your Medicaid beneficiaries   This Bright Spots in Healthcare episode is sponsored by Icario Icario is a health action platform that unites pioneering technology, data science, and behavioral insights to connect everyone to better health. Icario develops personalized healthcare experiences that move people to better health with every action while reducing member abrasion through the use of extrinsic and intrinsic motivations. Learn more at icariohealth.com.  
June 11, 2021
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Insights into FDA's controversial decision to approve a new Alzheimer's treatment drug

This week, the US Food and Drug Administration approved Aduhelm (aducanumab) to treat patients with Alzheimer's disease using an accelerated approval pathway.The drug was approved on June 7, 2021, and the decision was quick to spark controversy. At least two members of a panel of outside advisors to the FDA from Mayo Clinic and Washington University resigned in protest over the drug's approval.Clinical trials for the drug, which is manufactured by Biogen, showed a reduction in amyloid beta plaques. According to the FDA, that is "a hallmark finding in the brain of patients with Alzheimer's" and "is expected to lead to a reduction in the clinical decline of this...form of dementia."But there remain concerns about the drug's side effects in addition to its price tag.Health Affairs' Senior Editor Leslie Erdelack joins Deputy Editor for Special Content Rob Lott on this episode of Health Affairs This Week to discuss the approval and review outstanding questions, drug pricing, and whether pharmaceutical companies might look to old data for new drug approvals.  Related Links: The FDA's Approval of Aduhelm: Potential Implications Across A Wide Range Of Health Policy Issues and Stakeholders (Health Affairs Blog) Limiting Coverage Based On Efficacy And Safety: A Path For Medicare Regarding The Alzheimer's Treatment Aducanumab (Health Affairs Blog) The Search For Effective Alzheimer's Therapies: A Work In Progress (Health Affairs) Subscribe: RSS | Apple Podcasts | Spotify | Castro | Stitcher | Deezer | Overcast
June 11, 2021
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Geisinger Shares Pragmatic Solutions to Reduce Phishing with David Stellfox and Joshua Murray

June 11, 2021: Healthcare executives have to worry about so many aspects of running a business. Caring for patients and caring for the community, not to mention cybersecurity. Phishing is one of the number one ways health systems get exposed. Today Geisinger shares their program of success in lowering the click rate on phishing emails. Joining us is David Stellfox, Cybersecurity Communication Specialist and Joshua Murray, Cyber Threat Response Team Lead. What kinds of tools are utilized in the program? Can the tools be ratcheted up to simulate the growing sophistication of these attacks? How do you get the backing of senior leaders? Can we ever get to 0%? Is that an attainable goal? And what is Geisinger’s guidance for other health systems looking to kick off a similar program?Key Points:Geisnger were able to reduce the occurrences of successful phishing amongst  their staff by upwards of 50%. [00:09:40] Much like the pandemic was for hand-washing, social distancing and good hygiene is now to the growing seriousness of cybersecurity with people waiting in gas lines [00:11:25] In the last two years people have become more aware of the potential for cyber attacks and their implications [00:12:05] Geisinger
June 11, 2021
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Healthcare Costs, Pricing, and Consumerism w/ Steve Ambrose

Healthcare consumerism, price transparency, and costs are top of mind in healthcare today. And while they sound great, there is a mountain of complexity hidden in plain sight that makes it difficult to move the needle. We'll explore companies that are making a dent, and possibly changing the business of healthcare.
June 9, 2021
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From big pharma to the startup world — with Eugene Borukhovich

Eugene Borukhovich, COO of YourCoach, former global head of digital health at Bayer, and co-host of the podcast "A Shot of Digital Health Therapy", joins HIMSSCast for a wide-ranging discussion about his career and his unique perspective on digital health and health innovation. Be sure to check out host Jonah Comstock's appearance on Eugene's podcast as well.Talking points:YourCoach: Applying digital health ideas to health coachingHow the business of YourCoach came togetherMissing pieces in the healthcare pictureEugene’s experience in pharma and how it set him up for the entrepreneur worldDoing things better versus doing better thingsLessons learned from the health accelerator spaceEugene’s book-in-progress “Hard Pill to Swallow”The health tech podcast experienceEugene’s thoughts on the current funding boomThoughts about the term "patient engagement"More about this episode: YourCoach looks to employer space with new version of wellness platformWith many regulatory barriers clear, remaining roadblocks for digital therapeutics are cultural, logisticalBayer plans launch of US accelerator focused on self care marketsDigital health completes a record-breaking first quarter driven by mega dealsHard Pill to Swallow on Substack
June 9, 2021
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#100: Celebrating 100 Episodes with a Peak Behind the Scenes

This 100th episode marks a major milestone in Healthcare’s MissingLogic Podcast history.Our core values include celebration and gratitude, so we are celebrating and expressing our gratitude in this episode! We are very grateful for our listeners and have thoroughly enjoyed producing the last 99 episodes of the podcast!During the episode you get to meet our Sound Doctor and our Personal Assistants who happen to be our husbands!  The show wouldn’t go on without the support of these guys!We also share some BFF stories and vacation stories as well, and if you’ve been listening to us for any length of time, you probably already know you don’t want to miss these!Thank you for listening and sharing the podcast with others!For full show notes and links, visit:https://www.missinglogic.com/new-podcastNEW Opportunity:  Enrollment is now open to our NEW Self-Study Program, Caring for Others Without Neglecting YOU!  Click Here NOW to learn more and enroll!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts! 
June 9, 2021
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Newsday – Is Digital Transformation before Security Administrative Malpractice?

June 7, 2021: It’s Newsday with Dr. Justin Collier, Chief Healthcare Advisor for World Wide Technology. The pandemic was clearly a horrific event in our history but the silver lining? It really moved healthcare forward in terms of experience, efficiency and safety. Moody's warns of revenue risks as healthcare cyber attacks increase. Is the Scripps Health breach finally over? How safe will HIMSS 21 be? Healthcare groups and Google developed a Health Equity Tracker that can highlight and address the impact of COVID-19 and other diseases on vulnerable and marginalized communities. And according to a J.D. Power study, significantly increased telehealth utilization and greater adoption of digital communication channels has helped U.S. health plans boost their popularity among members.Key Points:Moody's found that cyber risk in the healthcare sector could lead to potential loss of revenue, increased expenses and elevated scrutiny [00:06:15]A major casino was hacked through a smart thermometer in one of their fish tanks [00:08:40] CIOs should be completely immersed in cybersecurity right now [00:10:40] Consumer expectations have changed [00:31:09] Is it ever okay to close a hospital once it's been open? [00:33:05] Stories:Moody's warns of revenue risks as healthcare cyberattacks increase - Healthcare IT NewsHealthcare Groups, Google Launch Health Equity Tracker to Address COVID-19 Disparities - Healthcare InnovationIncreasing telehealth utilization boosts member satisfaction with health plans - Healthcare Finance NewsScripps' EHR back online nearly 4 weeks after ransomware attack - Beckers10 recent big tech partnerships in healthcare: Google, Amazon & more - BeckersDo Virtual Care Platforms Compete With Local Care Providers? It's Complicated - Healthcare Innovation
June 7, 2021
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Top Stories for 6/4

President Joe Biden’s proposed 2022 budget includes funds set aside for healthcare, including health IT infrastructure and the Strategic National Stockpile. Plus: A new digital health accelerator with a focus on pharma.Links to the stories:HHS: Biden's FY22 budget will invest in pandemic preparedness, expanding affordable careBiden's $6T budget includes cybersecurity, broadband infrastructureNew accelerator aims to help pharma and digital health companies get on the same page
June 4, 2021
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Age-related cognitive decline is not inevitable — with Dr. Charles Alessi

Is losing your mental faculties just a part of getting older? In his new book, Dr. Charles Alessi, HIMSS Chief Clinical Officer, says no. Host Jonah Comstock welcomes Dr. Alessi to discuss "Increase Your Brainability — and Reduce Your Risk of Dementia", his recently published book with co-authors Larry Chambers and Sir Muir Gray.Talking pointsWhy write this book now? Reducing the mystery and misinformation about dementiaDr. Alessi’s co-authors, Muir Gray and Larry ChambersMisconceptions about dementia and inevitabilityNew technology addressing cognitive declineResilience and neural plasticityOther things people can do to stave off cognitive declineQuestioning the inevitability of agingThe digital divide and the importance of designing products for older peopleThe link between mental and physical healthMore about this episodeOrder the bookImproving education levels, heart health trigger decline in dementia prevalence, JAMA study saysClinical trial explores whether video conversations can prevent dementia in isolated seniorsNewly launched, Brain U Online aims to stymie dementia in aging consumersInterSystems, Cognetivity partner on early dementia detection
June 4, 2021
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How Rosen Hotels & Resorts Reinvented Healthcare and Saved $460M

With healthcare costs skyrocketing, one employer found a solution to the high cost of providing healthcare to associates and their dependents. In 1991, Harris Rosen, President & COO, Rosen Hotels & Resorts actively took control of the hotel chain’s healthcare spending with extremely successful results: healthier employees –  and a savings of $460 million in healthcare costs.    Rosen and two members of his executive team - Ashley Bacot, President of Provinsure, and Kenneth Aldridge Jr, RN, BSN, MS-HSA, the Director of Health Services at the Rosen Medical Center - discuss the hotel chain’s cutting-edge healthcare system, which enables associates to achieve quality care, improved outcomes and lower costs.   Hear how the program is structured and the critical factors contributing to its success. Find out if this novel approach is right for your organization.
June 4, 2021
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States are leading the way on the public option

President Joe Biden included the public health insurance option, commonly referred to as the "public option," as a major pillar of his health care platform during the 2020 presidential campaign.To date, the public option hasn't been included in the discourse for the Biden administration. Instead the administration has focused on supporting the Affordable Care Act, among other agenda items.Now states are leading the charge and considering the adoption of public option policies. Nevada's Governor stated earlier this month that they would sign a public option bill while Colorado is also considering a public option. Washington adopted similar legislation in 2019.On today's episode, Georgetown University's Katie Keith joins Health Affairs Blog Editor Chris Fleming to discuss the latest on how states are leading the way on the public option. In addition, Katie shares her insights on where the major Affordable Care Act case - California v. Texas - currently stands in the Supreme Court. Related Links: The Origins And Demise Of The Public Option (Health Affairs) Hill Democrats Ask For Input On Public Option As CO, NV Consider Adoption (Health Affairs Blog) Letter from Frank Pallone, Jr. and Patty Murray on Public Health Insurance Option (May 26, 2021) Sisolak Pledges To Sign Public Option Health Care Bill (Las Vegas Review-Journal) Public Option(al): What Happened To Biden's Big Idea? (Tradeoffs) Subscribe: RSS | Apple Podcasts | Spotify | Castro | Stitcher | Deezer | Overcast
June 4, 2021
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Prioritizing Efforts at Texas Health Resources with CIO Joey Sudomir

June 4, 2021: The pandemic was arguably the most impactful event in healthcare. It really changed the landscape. What is the lasting impact that health IT will take out of this time in history? And what is top of mind at CIO desks right now? Texas Health Resources was recently named number 7 on Fortune's best places to work in the US. Joining us today is CIO Joey Sudomir. How did the patient experience change during the pandemic? How did THR adapt in order to keep their staff current? What cool things are they doing with healthcare data today? And what skills will Health IT practitioners need to have in the future?Key Points:Patients or consumers? [00:06:30] People are so inundated in other industries with efficiency, ease and what they need at their fingertips within a few clicks, that it's become an expectation. [00:10:35] The lasting impact that health IT is going to take out of this time in our history is undoubtedly that care is not just inside the walls of our physical assets anymore [00:13:50] We want to get the healthcare record into the hands of the consumer because we believe it's going to empower them to take more accountability and be more engaged. But it is a fine line. [00:38:35] Texas Health Resources
June 4, 2021
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Introducing the new GM of the Microsoft Health and Life Sciences Industry team, Kathy VanEnkevort

In Kathy's own words: "My focus has been super clear, it's bridging the gap between what we know and what we do in healthcare for the very purpose of ending unnecessary waste, suffering, the inequity that we see" Video and transcript here
June 2, 2021
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Karen Malone, HIMSS Head of Global Conferences Discusses Preparations

June 2, 2021: Karen Malone, Vice President of Meeting Services & Sales at HIMSS joins Bill to discuss the planning for HIMSS21 which is being held from 9-13 August in Las Vegas. Attend the can’t miss health information and technology event of the year. Connect with changemakers as we build our future. HIMSS21 programming offers outcomes-focused, best practices education, unrivaled networking and continuing education. What are the safety protocols this year? What will people find when they get to Vegas? What are the hot topics? Who are the keynote speakers? There's only one way to find out.
June 2, 2021
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#99: Supporting Well-Being and Interprofessional Collaboration with the Pathway to Excellence® Program featuring Dr. Jane McCurley and Dr. Val Morrison

In this episode we interview Dr. Jane McCurley and Dr. Val Morrison, Commissioners for the American Nursing Credentialing Center’s (ANCC) Pathway to Excellence® Program. The Pathway to Excellence® is an ANCC designation.  It focuses on six standards to support culture and practice environments including different healthcare environments such as long-term care facilities and CVS MinuteClinic®.  Jane shares with us the origins of the Pathway to Excellence® and why it was developed.Jane and Val talk about their journey as leaders in Pathway to Excellence® hospitals and as commissioners.  During the interview we also talk about what the standards are and how the standards support interprofessional collaboration and how leaders from the different health professions can engage in the program.One of the standards in the program is well-being. Val and Jane share how healthcare organizations meet this standard in innovative and unique ways.We close the interview talking about the impact of the COVID-19 pandemic on the significance of the well-being standard and the need for leaders and organizations to be vigilant about personal and professional well-being and resilience. You may or may not realize this yet, but this episode is filled with pearls of wisdom and information that all leaders can benefit from, so don’t hesitate, listen now! For full show notes and links, visit:https://www.missinglogic.com/new-podcastNEW:  Enrollment is now open to our NEW Self-Study Program, Caring for Others Without Neglecting YOU!  Click Here NOW to learn more and enroll!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts!
June 2, 2021
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Ladieboss Interview Series: Kat McDavitt & Jaime Bland

On this bonus episode of HIT Like a Girl pod, we host a conversation between two health IT pros: Kat McDavitt, Principal Advisor & Public Affairs Practice Head at Innsena Communications and Jaime Bland, CEO of CyncHealth. Jaime worked in Qatar for eight years as an operations manager for a troop medical clinic and then was called to serve her country back at home at the Veterans Health Administration in Minnesota. She has a very diverse background and a fascinating professional journey.
June 2, 2021
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