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Healthcare’s MissingLogic Podcast

Healthcare’s MissingLogic Podcast

Where healthcare leaders see their problems and challenges through a brand-new lens.

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#92: (Encore Episode) How Leaders Can Leverage a Polarity Mindset to Develop Strong Teams and Cultivate Psychological Safety featuring Diane Hanson

Leaders have been facing one of the most difficult times in their careers.  And it’s not coming to an end any time soon.Let’s face it.  Leadership is not easy on a normal day let alone during a pandemic!  If you are feeling guilty, exhausted, frustrated, and conflicted then you are an overwhelmed healthcare leader.Overwhelmed healthcare leaders are looking for new tools and skills to enhance their effectiveness, change the conversations they’re having, and address the unprecedented challenges they face, while supporting their teams.That’s why we thought it would be appropriate to share this encore episode and interview with our dear friend and colleague Diane Hanson.  We were blessed to interview Diane Hanson.  Diane has leveraged polarities in her personal and professional life for over 20 years and has a lot of wisdom to share with us.Today we are talking about Polarity Thinking™ as an essential leadership skill because Thriving, Resilient, Unstoppable (TRU) leaders don’t need quick fixes that fail, they need new ways of thinking and approached that lead them to long-lasting outcomes.“Once you understand and believe in the logic and predictability of Polarity Thinking™ you are able to move toward sustainable outcomes” says Diane.Diane shares many stories of how she’s leveraged polarities personally, professionally and as a community leader.  Diane believes a great place to start practicing your polarity thinking skills is with personal polarities like Work & Home or Self Care & Others Care.  Look at what’s showing up in your life through a polarity lens and then examine your perspectives, preferences, and fears to gather deeper insights.  Diane notes, “We tend to take care of others before our self. The Self Care & Others Care polarity is a good one for leaders to start with to address burnout.”Join us as we discuss with Diane how leaders can leverage polarities to strengthen their leadership skills, enhance teamwork, and cultivate psychological safety in the workplace.The wisdom Diane shares is profound!  Listen now!For full show notes and links, visit:https://www.missinglogic.com/new-podcastTo get our FREE perspective paper, The Three Biggest Mistakes Healthcare Leaders Make When Trying to Achieve Work Life Balance  Click Here now!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts! 
April 14, 2021

#91: The Road to Well-Being: It's Personal and Requires Patience, Persistence, and Practice featuring Dr. Seena Haines

It was so inspiring to interview and dialogue with Dr. Seena Haines about well-being. As we begin our interview, Seena shares with us her personal health professions journey, which leads to a brief discussion on how our experiences and stories inform who we are and what we do.  Seena shares her passion for well-being began with her own personal struggles and the desire to pay it forward.  She informs us that well-being is subjective and influenced by multiple factors including psychosocial resources and support.During the interview we talk about COVID and the impact it’s having on well-being.  Seena shares the most important well-being dimension is human and social connections and how we have all been missing those connections which is impacting resilience.  Seena describes the numerous benefits of yoga and what a well coach is and what they focus on and how they help individuals reach their wellness plan.  Seena also shares a fundamental principle that when it comes to health and well-being patience, persistence, and practice create permanence.  She also believes it is personal.  Focusing on our own personal accomplishments and not comparing ourselves to others is important because our progress is exponential, it just takes time.From Seena’s perspective work life integration requires attention and intention daily.  She shares she manages this by setting 2-3 priorities each day, pockets of buffer time weekly, schedules personal oasis time in the week for play, advance planning, along with numerous other strategies.Speaking to leaders and organizations, Seena describes some actions they can take such as job crafting, engaging employees in redefining responsibilities and duties, and having a firm grasp on the relationship between clinician well-being, patient care, and safety.Seena’s parting message for individual healthcare professionals is “it is not selfish or self- seeking to put your self-care in your top priorities. Just as we are told on a plane that we need to put our own oxygen mask on first before helping others, we are better positioned to sustain and overcome these potholes in life when we carve the time needed to care for ourselves mentally and physically.” We couldn’t agree more!As you probably already realize this is a delightful and informative interview, so don’t hesitate and listen now!For full show notes and links, visit:https://www.missinglogic.com/new-podcastTo get our FREE perspective paper, The Three Biggest Mistakes Healthcare Leaders Make When Trying to Achieve Work Life Balance  Click Here now!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts!
April 7, 2021

#90: (Encore Episode) The Healthcare Leader as a Role Model for Self-Care: Caring for Yourself and Caring for the Team featuring Dr. Jeanne Roode

One of the consistent messages we are hearing from overwhelmed leaders is they want to do more to care for their team, but they are neglecting themselves in the process.  A leader’s well-being doesn’t have to be in competition with caring for the team. You can care for you and your team.Since this is such a prominent theme in our conversations with leaders today, we thought it would be appropriate to share this encore episode and interview with our dear friend and colleague Dr. Jeanne Roode.  During our interview we discuss the crux tension or polarity of taking care of self and taking care of others.  Jeanne shares her four-year journey on the road to sustainable well-being and what she has learned along the way.Jeanne recognizes that tensions or polarities like these can significantly impact healthcare leaders, especially if they are unaware of them or do not know how to manage them.  From Jeanne’s perspective, 100% commitment to your well-being is not something you wake up one day and decide, it is an evolution.  She describes it as, “a number of moments in your life in which you learn and gain wisdom, that come together to one day be enough to push through the barriers.”Jeanne’s doctoral work focused on the health and well-being of nurses and nurse managers.  She studied the self-care practices of nurses and found their lowest scoring areas were nutrition and exercise.  In her study, nurse managers had the lowest scores in stress management as well as attending to their own stress and learning more about it.  Jeanne has learned what nurses don’t understand, and that is if they don’t attend to their own self-care, and focus on others instead, they are putting everything at risk including attending to others.Jeanne shares some of the ways she’s found to care for her team while caring for herself is to be a role model, provide appreciation and recognition of their stories, and take interest in their personal and professional success.Some recommendations for healthcare leaders engaged in day-to-day COVID-19 planning or management is to trust each other to carry the work, encourage self-care, and share stories of what you are doing to take care of yourself.  How you take care of yourself as a leader cannot be hidden.  Your valuing of self-care shows in everything you do.  You are being watched and whether you are aware of it or not, you are a role model for self-care.The wisdom Jeanne shares is profound!  Listen now!For full show notes and links, visit:https://www.missinglogic.com/new-podcastTo get our FREE perspective paper, The Three Biggest Mistakes Healthcare Leaders Make When Trying to Achieve Work Life Balance  Click Here now!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts!
March 31, 2021

#90: (Encore Episode) The Healthcare Leader as a Role Model for Self-Care: Caring for Yourself and Caring for the Team featuring Dr. Jeanne Roode

One of the consistent messages we are hearing from overwhelmed leaders is they want to do more to care for their team, but they are neglecting themselves in the process.  A leader’s well-being doesn’t have to be in competition with caring for the team. You can care for you and your team.Since this is such a prominent theme in our conversations with leaders today, we thought it would be appropriate to share this encore episode and interview with our dear friend and colleague Dr. Jeanne Roode.  During our interview we discuss the crux tension or polarity of taking care of self and taking care of others.  Jeanne shares her four-year journey on the road to sustainable well-being and what she has learned along the way.Jeanne recognizes that tensions or polarities like these can significantly impact healthcare leaders, especially if they are unaware of them or do not know how to manage them.  From Jeanne’s perspective, 100% commitment to your well-being is not something you wake up one day and decide, it is an evolution.  She describes it as, “a number of moments in your life in which you learn and gain wisdom, that come together to one day be enough to push through the barriers.”Jeanne’s doctoral work focused on the health and well-being of nurses and nurse managers.  She studied the self-care practices of nurses and found their lowest scoring areas were nutrition and exercise.  In her study, nurse managers had the lowest scores in stress management as well as attending to their own stress and learning more about it.  Jeanne has learned what nurses don’t understand, and that is if they don’t attend to their own self-care, and focus on others instead, they are putting everything at risk including attending to others.Jeanne shares some of the ways she’s found to care for her team while caring for herself is to be a role model, provide appreciation and recognition of their stories, and take interest in their personal and professional success.Some recommendations for healthcare leaders engaged in day-to-day COVID-19 planning or management is to trust each other to carry the work, encourage self-care, and share stories of what you are doing to take care of yourself.  How you take care of yourself as a leader cannot be hidden.  Your valuing of self-care shows in everything you do.  You are being watched and whether you are aware of it or not, you are a role model for self-care.The wisdom Jeanne shares is profound!  Listen now!For full show notes and links, visit:https://www.missinglogic.com/new-podcastTo get our FREE perspective paper, The Three Biggest Mistakes Healthcare Leaders Make When Trying to Achieve Work Life Balance  Click Here now!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts!
March 31, 2021

#89: (Encore Episode) A Personal and Professional Story about Clinician Burnout and Resilience featuring Dr. Miguel Paniagua

When we did this initial interview with Dr. Paniagua we had no idea that within a few months we would be facing a global pandemic that would not only add to the stress and mental health challenges healthcare clinicians were already facing but would lead to a parallel pandemic.  In this interview Dr. Miguel Paniagua shared his personal and professional story about burnout, clinician well-being, and resilience.   The interview is as pertinent today as it was a little over a year ago.  There are many healthcare clinicians today, like Dr. Paniagua, who have or are currently experiencing burnout and there are many clinicians who are struggling with Post-Traumatic Stress Disorder (PTSD) as a result of the trauma they experienced at the front line during the COVID pandemic.  Clinician burnout is a unique and personal journey for anyone who experiences it.Lives are at stake!  Not just clinician’s lives but patient’s lives.We now know that poor provider wellness leads to medical errors.  We are fortunate to have Dr. Paniagua to share his personal experience, hitting rock bottom and how it has informed his current work. Professionally, Dr. Paniagua is leading efforts at the National Board of Medical Examiners (NBME) to understand the stress of high-stake exams and the effect on student well-being, which he shares with us during the interview. Fortunately, during the pandemic, progress has continued at the NBME (see the link below the show notes).Join us for this enlightening conversation with Dr. Paniagua as we talk about the realities of clinician burnout and the system and individual factors that can support clinician well-being and resilience.For full show notes and links, visit:https://www.missinglogic.com/new-podcastTo get our FREE perspective paper, The Three Biggest Mistakes Healthcare Leaders Make When Trying to Achieve Work Life Balance  Click Here now!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts!
March 24, 2021

#88: Interprofessional Education and Practice Yesterday, Today, and Tomorrow featuring Dr. Andrea Pfeifle

In this episode we talk with Dr. Andrea Pfeifle, about the history and future of interprofessional education (IPE) and collaborative practice (IPCP), her experiences as a leader in today’s environments, and some of the barriers that have inhibited progress.Andrea shares her interprofessional journey and a little of how a special relationship with a young boy and his family ignited her love affair with interprofessional collaboration.  She also tells how an invitation, from the Dean of Medicine at University of Kentucky, to lead an interprofessional education initiative at the university launched her interprofessional leadership career and changed her life forever. In the interview Andrea shares her perspective on how IPE and IPCP have advanced in the last ten years.  Some examples she shares are the transformation of health professions education, the development and dissemination of interprofessional collaborative practice competencies, expansion of IPE across universities and colleges, and the establishment of the National Center of Interprofessional Practice and Education.When it comes to factors that have helped foster IPE and IPCP over the years Andrea, shares with our listeners she feels there is a sense intuitively that it’s the “right thing to do” and it “feels right”, which makes it easier to engage people as champions.  Many key stakeholders and groups have engaged in the effort in the last ten years and some key publications have also contributed to making it happen as well.  There have been some barriers along the way, too!  Andrea talks about some of the barriers including the implicit bias that lies beneath the healthcare system and shapes the models of care, decisions, reimbursement, and structure of healthcare. Another significant challenge Andrea mentions is scalability.We discuss the need for simultaneous action to move IPE and IPCP forward and the importance of having infrastructures, education and practice partnerships, and outcome measurement.At the close of the interview Andrea shares her hope over the next 10 years is that integrated team practice is the standard and it’s designed with patients, families, and learners.This interview includes a remarkable synthesis of the efforts and actions taken to advance IPE and IPCP and is full of important information describing the current state.  If you’re interested in IPE and IPCP you will want to stop what you are doing and listen now!For full show notes and links, visit:https://www.missinglogic.com/new-podcastTo get our FREE perspective paper, The Three Biggest Mistakes Healthcare Leaders Make When Trying to Achieve Work Life Balance  Click Here now!We would love to have you contribute to this podcast by submitting a question that we can feature in a future episode.  All you must do is email your question to  [email protected] If you found value in this episode, please leave us a review on Apple Podcasts!
March 17, 2021

Healthcare's MissingLogic Podcast

This is the only podcast that shows healthcare leaders how to apply Polarity Thinking, the MissingLogic in healthcare, to their reoccurring challenges, so they can stop wasting time, money, and resources on fixes that fail.

If you are a leader who wants to create a Healthy Healing Organization where staff and leaders thrive and perform at the highest level, where values are aligned, outcomes are sustainable, and the highest quality of care is delivered, then this podcast is for you.

Each week listeners learn how to leverage a polarity mindset and lens to explore every-day challenges from the leaders who are striving to manage them.
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Team

Tracy Christopherson, MS, BAS, RRT

Tracy Christopherson, MS, BAS, RRT

Tracy Christopherson, MS, BAS, RRT is the co-founder of MissingLogic, LLC, a company dedicated to helping healthcare organizations combat burnout by creating healthy work cultures leveraging the Healthy Healing Organization (H2O) Framework. Tracy has over 20 years of experience coaching and mentoring healthcare leaders across North America to establish interprofessional collaborative practice environments.

Tracy currently works with healthcare leaders, helping them establish and maintain resilience and work-life balance, so they can make a difference, live on purpose, and perform at the highest level in every meaningful aspect of their life. Tracy is also the co-host of Healthcare’s MissingLogic Podcast and she’s a doctoral candidate in Interprofessional Healthcare Studies at Rosalind Franklin University of Medicine and Science in North Chicago, IL.
Michelle Troseth, MSN, RN, FNAP, FAAN

Michelle Troseth, MSN, RN, FNAP, FAAN

Michelle Troseth, MSN, RN, FNAP, FAAN is the co-founder of MissingLogic, LLC, a company dedicated to creating healthy healing work culture organizations through the Healthy Healing Organizations (H2O) Framework and coaching healthcare leaders to be resilient and balanced leveraging the Dynamic Balance Effect Framework™. Michelle is the co-host of Healthcare’s MissingLogic Podcast, a podcast focused on unleashing the power of Polarity Thinking in healthcare.

Michelle is the immediate past president of the National Academies of Practice (NAP) representing 14 different health professions to advance interprofessional care in the U.S. Michelle has held industry and national leadership roles to advance professional practice in healthcare settings across North America. She is a fellow of the American Academy of Nursing.

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