The Think Tank – Ep. 6 w/ Madhur Aggarwal of Pearson
What happens when you bring together two bright digital experts to tackle health care’s biggest challenges?
In our sixth episode, we were joined by the Digital Innovation Group’s Chief Digital Officer, Aaron Martin, and Madhur Aggarwal, who is the former SVP of Digital Channels & Customer Experience for Pearson to discuss how they’ve approached improving access to professionalized services using digital technologies. To see how progress outside of healthcare in the education vertical can inspire new ways to innovate, Aaron spoke with Madhur to learn about how his team at Pearson is approaching similar challenges that stand in their way. As it turns out, the healthcare and education are both notoriously staid industries facing a lot of similar challenges in terms of digitally expanding access to its respective services, especially in the midst of these unprecedented times.