Join Eric Goosby and Ben Plumley as they delve into the latest global health news coming out of Washington DC, including funding cuts from the US government to key international health programs, whether the administration will abide by the continuing resolution passed by Congress to fund all global health programs approved by Congress for 2025, and the implications for the UN, Gavi and US academic institutions. They also try to make sense of the significant job cuts announced by the administration to the Department of Health and Human Services today , and the continuing outbreak of measles in the US. These are hectic – if not entirely productive – times in the world of global health. But is a Trump administration strategy emerging from the chaos of executive orders, termination notices and the firing of so many key staff?
00:00 Introduction and Episode Overview
01:04 US Government Funding for International Development
01:49 Impact of Funding Cuts on Health and Human Services
02:12 The Growing Measles Crisis
02:36 Debate on Continuing Resolution and Budget Cuts
09:18 Termination of Funding to Gavi
13:25 Public Health Strategy and Administration Tactics
40:58 The Role of Individual Rights in Public Health
47:59 Conclusion and Final Thoughts

Join the Conversation
How do you see the future of global health unfolding? Share your thoughts in the comments!

Subscribe & Stay Updated
Listen on Spotify, Apple Podcasts, or your favorite podcast platform
Watch on YouTube & subscribe for more in-depth global health discussions – www.youtube.com/@shotarmpodcast
March 28, 2025
In this episode of HITea, recorded live at the ViVE conference, we learn from Teri Thomas, CEO of Volpara Health — a leader in AI-powered breast health solutions.
The conversation centers around the future of autonomous readings of mammograms and how this technology is shaping the next era of early detection and precision care. Teri shares her insights into the growing role of AI in radiology, the need for scalable and consistent screening tools, and how automation can improve clinical outcomes and reduce disparities in women’s health.
With global experience, Teri provides valuable perspective on how AI implementation differs across regions and what’s needed to support broader adoption. Whether you’re in digital health, radiology, or women’s health innovation, this episode offers a timely look into where the industry is headed — and why autonomous mammogram readings are a key part of that future.
March 27, 2025
What if AI could guide every patient through their healthcare journey—nudging them toward better choices, anticipating their needs, and adapting in real time? We talk a lot about engagement in healthcare, but too often, the digital tools we use fail to improve outcomes. AI and data-driven personalization hold incredible promise, yet many health plans and providers still struggle with low participation rates. Dr. Erich Huang, Associate Chief Clinical Officer for Informatics and Technology at Verily, an Alphabet company leading the charge in precision health, joins Eric to discuss what’s next for AI in healthcare. The conversation touches on how AI is redefining patient engagement, the delicate balance between automation and human touch, and how platforms like Verily’s Lightpath are pioneering a new model for chronic care management. If you’re a health plan or hospital leader looking to unlock the next generation of patient engagement, you won’t want to miss this conversation. About Erich Erich leads a team focused on structuring clinical-grade data that integrates with the clinical research and healthcare data ecosystems and is optimized for precision medicine, analysis, and artificial intelligence. Erich was previously at Duke University where he served as the Chief Data Officer for Quality at Duke Health, Director of Duke Forge, Director of Duke Crucible, and Assistant Dean for Biomedical Informatics for Duke University School of Medicine. There, he led and deployed machine learning capabilities for complex care management in Duke Health’s Accountable Care Organization, led health data science initiatives, and helped develop Duke Health’s new institutional governance process for algorithmic decision support. He earned his MD and PhD from Duke University, trained and was a Chief Resident in the Duke General Surgery Residency Program. Erich is previously a Burroughs Wellcome Fund Innovations in Regulatory Science Award recipient, received a Sidney Kimmel Cancer Research Foundation Translational Scholar Award, and is twice a recipient of an IBM Faculty Award. About Verily Verily is an Alphabet health technology company focused on research, care, and health financing to deliver on the promise of precision health and help people live healthier lives. We are uniquely positioned at the intersection of technology, data science, and healthcare to create tools to accelerate evidence generation, products to enable more personalized care, and approaches to make costs more predictable.
March 26, 2025
In this episode of Talking HealthTech, host Peter Birch speaks with Charles Lie from Healthscope, Cathy Ryan from Cabrini Health, and Dean Breckenridge from Ramsay Health Care about the hurdles private hospitals in Australia are dealing with. They dive into outdated coding rules, workforce shortages, and the hiccups in revenue cycle management. They also cover how AI and automation come into play, discuss policy and funding roadblocks, and share some handy tips for staying financially sustainable.This episode was recorded as a live session in partnership with InfoMedix, bringing together representatives from across Australia's digital health ecosystem, including private hospitals, vendors, consulting firms, and government bodies, highlighting a broad interest and engagement with the topics discussed.Key Takeaways:• Coding complexity is a real headache for hospital cash flow, highlighting the need for skilled coders and efficient systems.• Bringing AI and automation into healthcare isn't smooth sailing because of specific coding standards and existing inefficiencies.• Everyone needs to team up to reduce admin redundancies and make systems more efficient.• Public vs. private hospital funding models are another ball game, making financial sustainability a big challenge.• Simplifying funding models helps reduce the admin burden and improve the quality of patient care.Check out the episode and full show notes on the Talking HealthTech website.Loving the show? Leave us a review, and share it with someone who might get some value from it.Keen to take your healthtech to the next level? Become a THT+ Member for access to our online community forum, meet-ups, special offers, and more exclusive content. For more information visit talkinghealthtech.com/thtplus
March 26, 2025
In this episode of Nurse Rosa’s INsights, host Nurse Rosa Hart welcomes Robin Goldsmith, Global Lead for Health Innovation & Strategy at Verizon Business and host of the Healthcare On Air podcast. With over 15 years of experience in patient engagement, education, and data analytics, Robin is at the forefront of transforming healthcare through building the infrastructure to bring the vision of "The Connected Hospital" into reality and to optimize "Care in the Home."
Together, they explore how telemedicine, home monitoring, and connectivity are reshaping patient and provider experiences. Robin shares his vision for a more equitable and tech-enabled healthcare system, emphasizing that remote monitoring and digital access can bridge the gap for underserved communities. When asked how he’d invest a billion dollars in healthcare, Robin’s answer is clear: equip at-risk communities with remote monitoring and connectivity to improve health outcomes.
Key Takeaways:

Early detection through remote monitoring can prevent serious health issues.

Patient awareness and education are essential for effective health management.

Investments in connectivity are critical for improving healthcare in underserved communities.

Future innovations—like holographic telemedicine—could redefine patient interactions.

Technology + accessibility = better health outcomes for all.
Tune in for a deep dive into how technology is shaping the future of care—both inside hospitals and at home!
Connect with Robin Goldsmith on LinkedIN:
https://www.linkedin.com/in/robingoldsmith/
Follow Rosa Hart on your favorite social media platform @NurseRosaSpeaks

https://linktr.ee/nurserosaspeaks
For more podcasts hosted by Rosa Hart, tune in to Stronger After Stroke, Aging Like A Pro, and The Lou Review.
March 26, 2025

What happens when patients take the lead in shaping healthcare innovation?
In this episode of HIT Like a Girl, guest host Demi Radeva sits down with Molly Schreiber, a passionate patient advocate who has lived with type 1 diabetes for 35 years and rheumatoid arthritis. Molly shares her incredible journey from being a patient to joining Savvy Cooperative, a patient-owned marketplace revolutionizing how healthcare companies access patient insights and data.
Together, Demi and Molly explore:
The critical gaps between patient needs and industry deliverables.
How patient-centric approaches can drive better healthcare solutions.
The ongoing challenges in digital health, including accessibility, interoperability, and data privacy—especially in women’s health.
Why patient collaboration is essential for meaningful policy and innovation.

Molly’s story is a powerful reminder that patients aren’t just beneficiaries of healthcare—they’re its most valuable partners.
Key Moments:

00:17 | Molly’s Personal Healthcare Journey

00:59 | Policy Shifts and Industry Changes

02:21 | Bridging the Gap Between Patient Needs and Industry Delivery

03:18 | How Savvy Cooperative is Empowering Patients

05:36 | Overcoming Challenges in Digital Health Accessibility

07:12 | Interoperability and Patient Control Over Data

08:21 | The Untapped Value of Patient Data

10:07 | Women’s Health Data and Privacy Concerns

11:17 | How to Improve Patient Collaboration in Healthcare

12:24 | Molly’s Message to Policymakers

Tune in to hear Molly’s inspiring story and learn how patient insights are shaping the future of healthcare.
Why Listen?
This episode is a must-listen for anyone passionate about patient advocacy, healthcare innovation, and data-driven solutions. Molly’s insights are a call to action for policymakers, industry leaders, and innovators to put patients at the center of healthcare.
March 25, 2025
“We need to be more ambitious….” Margaret “Peggy” O’Kane transformed healthcare quality measurement in America when she created NCQA 35 years ago. As she reflects on what it has meant to create the foundations for quality measurement, she is also clear that the complex state of healthcare requires leaders across payers, health systems, employers, and […]
March 25, 2025
In this Heartline Echo Episode, I sit down with Dr. JoAn Monaco, a trailblazing plastic surgeon who has shattered glass ceilings and paved the way for women in surgery. As we celebrate Women's History Month, Dr. Monaco's journey serves as a powerful reminder of the progress made and the challenges that still lie ahead for women in medicine.
Dr. Monaco shares her fascinating path to plastic surgery, from an 18-hour jaw reconstruction case that ignited her passion to becoming the first female graduate of her prestigious integrated plastic surgery residency. Her story is a testament to perseverance, resilience, and the pursuit of excellence in a male-dominated field.
In this enlightening conversation, we explore:
The diverse world of plastic surgery and how Dr. Monaco found her niche
Balancing a thriving solo practice with family life and personal pursuits
Navigating pregnancy and motherhood during surgical training
The evolving landscape for women in surgery and medical education
Essential advice for aspiring surgeons on business acumen and practice management
Dr. Monaco's experiences offer valuable insights into the challenges faced by women in surgery, including the lack of maternity leave and the pressure to hide pregnancies. Her candid reflections on these experiences highlight the importance of continued progress in supporting women in medical careers.
Key takeaways from our discussion include:
The critical need for business education in medical training
Strategies for creating a positive work culture and retaining quality staff
Adapting to the challenges posed by the COVID-19 pandemic in New York City
The importance of flexibility and self-care in managing a demanding career
"Hard work gets you places. And so it's exactly the same way in the surgical disciplines. Hard work will get you whatever it is you are trying to achieve either as a female or as a male."
Dr. Monaco's story is not just about personal triumph; it's a call to action for continued support and mentorship of women in medicine. Her work with female medical students across the country demonstrates her commitment to nurturing the next generation of surgeons.
This episode offers invaluable guidance for medical students, residents, and established physicians alike. Whether you're considering a career in surgery, looking to start your own practice, or seeking inspiration to overcome professional challenges, Dr. Monaco's journey will resonate and motivate.
Join us for this thought-provoking conversation that celebrates the achievements of women in surgery while addressing the ongoing need for equity and support in the medical field.
Connect with Dr. JoAn Monaco:
Instagram: @dr.joanmonaco_nyc and @monacoPlasticsurgerynyc
Website: www.drjoanmonaco.com
TikTok: @drjoanmonaco

Thanks for tuning into Heartline: Changemaking in Healthcare!
Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals.

Learn more and book a free discovery call today at andreaaustinmd.com/coaching.
Stay connected and keep making a difference:

Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system.

Follow us on social: Instagram, LinkedIn & YouTube

Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram.
Follow Your Heartline and transform healthcare today!
March 25, 2025
In this episode of A Shot in the Arm Podcast, hosts Yvette Raphael and Ben Plumley discuss the resilience of South Africa's healthcare system amidst U.S. aid cuts, particularly through USAID and PEPFAR. They highlight the devastating impacts on HIV treatment, TB care, and broader healthcare services due to the sudden cessation of funding. But the country is markedly more prepared than critics might have feared, to assume full responsibility for its infectious diseases strategies - including procurement and surveillance strategies that the US maintained control over in exchange for the aid. Their conversation extends to cover issues around mental health, future healthcare innovations like long-acting antiretrovirals, and the broader geopolitical implications of donor aid cuts.
00:00 Introduction and Setting the Scene
00:33 Impact of US Aid Cuts on South Africa
03:08 Healthcare Challenges and Government Response
07:04 The Role of Civil Society and Future Preparations
10:21 Consequences of Sudden Aid Withdrawal
14:17 Future of HIV Treatment and Advocacy
16:55 The Threat of Drug-Resistant TB
17:35 Government Investment in Healthcare
19:01 Mental Health Crisis Among Youth
19:41 Impact of USAID Funding Cuts
20:57 Soft Power and International Relations
22:37 South Africa's Self-Reliance
26:43 Addressing Racism and Emigration
32:42 Parting Thoughts and Optimism

Join the Conversation
How do you see the future of global health unfolding? Share your thoughts in the comments!

Subscribe & Stay Updated

Listen on Spotify, Apple Podcasts, or your favorite podcast platform

Watch on YouTube & subscribe for more in-depth global health discussions - @shotarmpodcast
March 24, 2025
On this episode Justin records live at ViVE 2025 in Nashville. Stay tuned for the next few weeks to hear all his guests. This week tune in to hear Pooja Babbrah, EVP, Strategy & Industry Alignment, National Council for Prescription Drug Programs + Rich Scarfo, President, HLTH.
www.ncpdp.org/
www.hlth.com/
March 24, 2025
AI has been quietly transforming healthcare for years, but the arrival of ChatGPT changed the game. Suddenly, everyone—from patients to investors—could see the real-world impact of AI in making healthcare more efficient and accessible.
One company leading this transformation is Mediktor, a pioneer in AI-powered symptom assessment. Before AI had its cultural moment, Mediktor—a member of the StartUp Health community since 2016—was already using it to help stratify patients and guide them to the right level of care. Now, they’re growing rapidly and shaping the future of AI in healthcare.
In this episode, we chat with Cristian Pascual, CEO & Co-founder of Mediktor, to discuss:
The evolution of AI in healthcare and why it’s accelerating now
How Mediktor’s AI-driven symptom assessment is improving patient care
The challenges of AI in healthcare, including LLMs, "black-box" models, and hallucinations
Why a hybrid AI approach—combining automation with human safeguards—is the future
As AI continues to shape healthcare, companies must balance innovation with accuracy. Pascual shares insights on how to harness AI’s power while ensuring reliability and trust.
Tune in to explore the next wave of AI in healthcare—and what it means for patients, providers, and the industry at large.
Are you ready to tell YOUR story? Members of our Health Moonshot Communities are leading startups with breakthrough technology-driven solutions for the world’s biggest health challenges. Exposure in StartUp Health Media to our global audience of investors and partners – including our podcast, newsletters, magazine, and YouTube channel – is a benefit of our Health Moonshot Community Membership. To schedule a call and see if you qualify to join and increase brand awareness through our multi-media storytelling efforts, submit our three-minute application. If you’re mission-driven, collaborative, and ready to contribute as much as you gain, you might be the perfect fit.
» Learn more and apply today.
Want more content like this? Sign up for StartUp Health Insider™ to get funding insights, news, and special updates delivered to your inbox.
March 20, 2025

In this podcast episode, host Karen engages with Cheryl Field, an expert in nursing informatics, to discuss the integration of technology and artificial intelligence (AI) in healthcare. Cheryl shares her unconventional journey into nursing and emphasizes the critical role of nurses in developing and implementing technological solutions. She highlights the importance of nurses' involvement in creating effective AI models and stresses the need for responsible AI use. Cheryl encourages nurses to actively participate in technological advancements, find their voice within the professional community, and embrace opportunities to shape the future of healthcare. The episode serves as a motivational call to action for nurses to lead in healthcare innovation.

GET NURSING CES FOR THIS PODCLASS HERE
https://rnegade.thinkific.com/courses/bedside-to-bytes

Cheryl's Background in Nursing (00:02:18)
Cheryl shares her unconventional journey into nursing and her passion for the field.

The Role of Nursing Informatics (00:07:28)
Explanation of nursing informatics and its importance in understanding clinical data and trends.

Automating Clinical Processes (00:12:09)
Discussion on how automation can streamline clinical documentation and improve patient care.

Decision-Making in Nursing (00:14:59)
The importance of data aggregation for making informed decisions in nursing management.

The Creative Side of Technology (00:18:13)
Cheryl reflects on her excitement for simplifying complex systems through technology.

Understanding Congestive Heart Failure (00:19:51)
Cheryl explains congestive heart failure using a metaphor about trash overflow in a house.

Introduction to MDS (00:23:20)
Cheryl introduces the Minimum Data Set, emphasizing its significance in skilled nursing care.

Predicting Hospital Readmissions (00:26:10)
Cheryl describes efforts to predict patient readmissions to hospitals using data analytics.

Government Regulations on Readmissions (00:27:29)
Cheryl explains how government penalties for readmissions impact nursing home operations and patient care.

Pattern Recognition in Healthcare (00:31:20)
Cheryl elaborates on how data patterns can predict patient needs and improve healthcare delivery.

Machine Learning in Nursing (00:34:28)
Cheryl explains how machine learning can refine predictions for patient care based on historical data.

Evolution of AI in Healthcare (00:39:04)
Cheryl discusses the historical context of AI technology and its growing relevance in healthcare.

The Digital Shift in Healthcare (00:39:58)
Discussion on the transition from paper to digital records in healthcare and its implications for data accessibility.

Technology as Support, Not Replacement (00:44:17)
Emphasis on technology's role in assisting healthcare professionals rather than replacing human interaction in patient care.

AI and the Future of Nursing (00:45:19)
Discussion on the potential of AI and robotics in nursing, and their limitations in replacing human nurses.

Language Models and Nursing Communication (00:46:06)
Explanation of how language models function and their challenges in understanding nursing communication styles.

Reducing Administrative Burdens with AI (00:47:13)
Potential for AI to alleviate repetitive tasks, allowing nurses to focus more on patient relationships.

Fluid Workforce Management (00:57:49)
Exploration of the need for flexible staffing solutions that prioritize nurse health and well-being for better outcomes.

Excitement about AI in Nursing (01:03:47)
Cheryl shares her enthusiasm for nurses' involvement in AI and its transformative potential in healthcare.

Responsible AI in Healthcare (01:07:02)
Explaining the need for ethical standards and regulations in AI applications in nursing.

Nurses' Call to Action (01:20:04)
Cheryl emphasizes the importance of nurses engaging in technology and innovation for successful healthcare outcomes.

GET NURSING CE'S ... SEE OUR LIBRARY
https://rnegade.thinkific.com/
March 19, 2025
Can Digital Transformation Truly Improve Patient Outcomes without Losing our Humanity?
In this episode of Nurse Rosa’s INsights, host Rosa Hart sits down with Nick Patel, M.D., Physician Executive Partner at Pivot Point Consulting, to explore how technology is reshaping healthcare delivery at scale.
Dr. Patel draws on nearly two decades of experience in internal medicine and digital health, including his influential leadership roles at Prisma Health, where he served as the first Chief Digital Officer. From implementing AI-driven tools and chatbots to integrating virtual reality, 3D printing, and hospital-at-home models, his work is redefining what’s possible in modern care.
Together, they unpack the strategic alignment of clinical, consumer, and operational goals—and how healthcare systems can adopt a truly digital-forward approach. This episode is a must-listen for clinicians, executives, and innovators looking to drive meaningful change.
The episode culminates with Dr. Patel’s answer to the “Billion Dollar Question.”
To learn more, visit:

https://pivotpointconsulting.com
Connect with Dr. Nick Patel:

LinkedIn

Pivot Point Consulting LinkedIn
Follow Rosa Hart on your favorite social media platform @NurseRosaSpeaks

https://linktr.ee/nurserosaspeaks
For more podcasts hosted by Rosa Hart, tune in to Stronger After Stroke, Aging Like A Pro, and The Lou Review.
March 19, 2025
In Part 2 of our conversation, Catherine McKenzie discusses the unique format of GMA3 and how health topics are a foundational element of the show. She explains how the team selects health topics, the real-world impact of their health stories, and the media’s role in public health. She shares her views on the influence of social media, the challenges of combatting misinformation, and the importance of non-partisanship in health reporting.
Key Takeaway
Access credible health news, whether it's on TV, online, or in print.
Rely on information that's science-based – vetted by clinical professionals and experts,
Even when the source is credible, read beyond the headlines. The devil is always in the details.
Links
GMA3: https://www.goodmorningamerica.com/author/gma3
Connect with Archelle
ArcHealth Newsletter: https://www.archellemd.com/newsletter
Email: SpeakUpForYourHealth@gmail.com
Instagram: https://instagram.com/speakupforyourhealth
Facebook: https://www.facebook.com/speakupforyourhealth
#GoodMorningAmerica #catherinemckenzie #healthnews #ABCnews #publichealth #medicalreporting #jenniferashton #dariensutton
March 18, 2025
As care delivery shifts beyond traditional hospital settings, how do we ensure patient safety, cybersecurity, and equitable access to high-quality care?
In this episode of HITea at the ViVE conference, we sit down with Laura Rogers, Senior Director, Healthcare Strategy at SHI International, to explore how the "Care Anywhere" model is transforming healthcare. We discuss the driving forces behind home-based care, the IT infrastructure needed to support it, and the biggest challenges—from cybersecurity risks to reimbursement hurdles. Plus, we dive into how this shift impacts women, who often juggle their own health alongside caregiving responsibilities.
What cutting-edge innovations are making Care Anywhere a reality? And what’s still standing in the way? Tune in to find out!
March 18, 2025

What does it take to revolutionize healthcare with data?
In this episode of the HIT Like a Girl Podcast, guest host Demi Radeva sits down with Shirel Daniel, a leader in the healthcare startup space, to uncover her unique journey and the transformative work she’s directing at Extrico Health.
From her roots at Syracuse University and Tel Aviv University to her impactful roles with the UN Environment and Philadelphia Internal Medicine during the COVID-19 pandemic, Shirel’s path to healthcare innovation is anything but traditional. Now, as a leader at Extrico Health, she’s harnessing the power of data analytics, AI, and clinical phenotypes to tackle some of healthcare’s biggest challenges—from Revenue Cycle Management to Clinical Documentation Improvement—all while keeping patient privacy and outcomes at the forefront.
Tune in to hear Shirel share:
How Extrico Health is using AI-driven insights to improve hospital performance and patient care.
The delicate balance between innovation, security, and regulatory compliance in the age of AI.
Why value-based care is the future—and how Extrico is paving the way.
A roadmap for overcoming patient privacy barriers and aligning AI policy language across the industry.
Key Moments:

00:00 | Shirel’s Nontraditional Path to Health Startups

04:56 | Aligning AI Policy Language for Industry-Wide Impact

08:35 | Breaking Down Patient Privacy Barriers

09:48 | Balancing AI, Security, and Innovation

13:08 | The Shift to Value-Based Care and Better Patient Outcomes

17:06 | Shirel’s Vision for the Future of Healthcare Improvement

This episode is a must-listen for anyone passionate about the intersection of data, AI, and healthcare innovation. Shirel’s insights are a masterclass in navigating the complexities of the industry while staying focused on what matters most: improving patient lives.
Stay Connected:

Follow Shirel Daniel on LinkedIn

Learn more about Extrico Health

This episode was recorded live at #ViVE2025—where the future of healthcare comes to life.
March 18, 2025
What if your health plan’s biggest opportunity to improve outcomes wasn’t in a hospital or clinic—but in a home, a grocery store, or a child’s support system? Mark Rakowski, President of Chorus Community Health Plans (CCHP) and Senior Vice President of Children's Wisconsin, joins Eric to explore the plan’s innovative approach to social determinants of health. From its Housing Navigator Program and Foodsmart initiative to its groundbreaking mental health strategy, CCHP is driving better health, lowering costs, and achieving remarkable results—including a 70% treatment adherence rate among Medicaid members. If you’re a healthcare leader looking for scalable, high-impact strategies to address social determinants of health and improve member outcomes, this episode is a must-listen! About CCHP Chorus Community Health Plans, which is owned by Children’s Wisconsin – the state’s only health care system dedicated 100% to children and teens, is focused on improving the health and well-being of its members by providing access to a broad network of health services and providers, as well as prevention programs. CCHP is the second-largest Medicaid health plan in the state. The plan serves 150,000 Medicaid members in 28 counties in eastern Wisconsin. In 2017, CCHP began offering individual and family plans in the Marketplace in southeastern Wisconsin, and the plan has now expanded to 15 counties in eastern Wisconsin, covering 15,000 members in 2022. About Mark Mark is responsible for the health plan's overall operation. He directs the development of strategies and budgets, negotiates contracts and ensures compliance. In addition to these roles, Mark oversees the contractual relationship with the Wisconsin Department of Health Services and monitors and influences state and local healthcare policy. Mark is also actively involved in the Children’s Wisconsin strategic plan to improve children’s health in Wisconsin. The plan focuses on increasing access to preventive services, addressing social drivers of health, and partnering with providers to improve care coordination. Mark joined Children’s Wisconsin and the CCHP team in 1999 as director of managed care. Before that, he had 11 years of experience in healthcare-managed care roles. Mark earned a bachelor’s degree in finance from the University of Wisconsin–Whitewater and a master’s in accounting from the University of Wisconsin – Milwaukee. In 2010, Mark was recognized as a notable health care hero by BizTimes Milwaukee, which was an advancement in healthcare.
March 18, 2025
Colleen Bowman, VP of HR at IAC, shares her unconventional path from nutrition to HR leadership, revealing how empathy and high expectations empower teams. Discover her insights on navigating complex healthcare benefits, building trust, and the evolving role of HR in a changing world. Colleen emphasizes the importance of relationships, continuous learning, and employee education […]
March 18, 2025
In this Heartline Echo Episode, I sit down with my dear friend and fellow emergency medicine physician, Dr. Torree McGowan, to explore the intricate balance of professional demands and personal well-being. As an Air Force veteran with multiple combat deployments and a now-retired member of the Oregon Air Guard, Torree brings a unique perspective to the challenges faced by healthcare professionals in today's ever-changing landscape.
Our conversation delves into the complexities of managing multiple roles—from emergency physician to military commander, homeschooling parent, and passionate equestrian. We discuss the importance of recognizing when it's time to step back and reassess our commitments and the unexpected joys that can come from making space in our lives.
Key insights from our discussion include:
The process of learning to say "no" and the freedom it brings to pursue what truly matters
How meditation and mindfulness can help us tune into our body's signals and make better decisions
The impact of sleep on our overall well-being and its role as an indicator of stress
Strategies for unpacking emotional "boxes" we've stored away during busy times
The challenge and importance of becoming comfortable with not being busy
Discover how to:
Identify and address the addiction to busyness that many healthcare professionals experience
Use body awareness to guide decision-making about commitments and responsibilities
Create space for creativity, optimism, and presence to return to your life
Navigate the ongoing challenges of the pandemic with a mindset of acceptance and adaptability
Find joy and fulfillment in unexpected places when you allow yourself to step back
This episode offers valuable insights for healthcare professionals at all stages of their careers, as well as anyone grappling with the demands of multiple roles and responsibilities. Dr. McGowan's journey from constant busyness to intentional living demonstrates the power of self-reflection and the courage to make changes.
"Don't just do work, do the work that matters." - Dr. Torree McGowan
Join us for this thought-provoking conversation that challenges conventional notions of success and productivity. Learn how embracing change, prioritizing self-care, and focusing on what truly matters can lead to a more fulfilling personal and professional life.

Thanks for tuning into Heartline: Changemaking in Healthcare!
Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals.

Learn more and book a free discovery call today at andreaaustinmd.com/coaching.
Stay connected and keep making a difference:

Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system.

Follow us on social: Instagram, LinkedIn & YouTube

Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram.
Follow Your Heartline and transform healthcare today!
March 18, 2025
We explore the potential of centralized contact centers in healthcare with Patty Hayward, the general manager of healthcare and life sciences at Talkdesk. Drawing from her extensive experience and personal stories, such as her mother's medical journey, Patty illustrates the critical need for better communication and coordination within healthcare systems. We delve into how centralization, aided by AI and modern technology, could improve patient care by offering timely, personalized interactions and addressing unmet needs in diverse communities. We also tackle how a centralized approach can respect cultural nuances and enhance health education, breaking down barriers to access and understanding.
Overview:
Streamlining Contact Center Efficiency
Automated CRM Conversation Enhancement
Culturally Aligned Contact Centers
Streamlining Healthcare Access Challenges
Reaching Unreached Populations Effectively
Proactive Outreach with Real-Time Translation
Next Step:
Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/
Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey.
Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us.
Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
March 17, 2025
In this episode of Beyond Clinical Walls, Dr. Bayo underscores the importance of comprehensive eye exams, which reveal more than just vision issues—they can indicate overall health concerns as well. Joined by Dr. Donahue, an optometrist with deep family roots in eye care, the discussion illuminates how routine eye examinations are a crucial aspect of preventive health care.
Dr. Donahue highlights that eye exams can detect early signs of systemic conditions like diabetes, high blood pressure, and high cholesterol, long before other symptoms manifest. This episode reveals that an optometrist's role extends beyond prescribing glasses or contacts; they are pivotal in catching health issues early through the unique vantage point of eye health.
The conversation also tackles common misconceptions about eye health, emphasizing that good vision does not negate the need for regular eye check-ups. Dr. Donahue shares insights on the critical differences between vision tests and thorough eye health examinations, stressing that both adults and children should undergo regular eye assessments to catch issues like glaucoma—often dubbed the "silent thief of sight"—before they cause severe damage.
Dr. Bayo and Dr. Donahue discuss actionable tips and resources available for those who may not have direct access to eye care due to financial constraints, highlighting programs that provide essential services for eye health maintenance and care.
March 17, 2025
On this episode Justin records live at ViVE 2025 in Nashville. Stay tuned for the next few weeks to hear all his guests. This week tune in to hear Erik Pupo, Director, Commercial Health IT Advisory, Guidehouse + Kamal Jethwani, Co-founder & CEO, Decimal.health and VP, Digital Ventures, Moffitt Cancer Center
March 17, 2025
On this episode Justin records live at ViVE 2025 in Nashville. Stay tuned for the next few weeks to hear all his guests. This week tune in to hear Chris Paravate, CIO, NGHS, President, HIMSS Georgia Chapter, Northeast Georgia Health System + Allyson Fryhoff, Managing Director, Global Healthcare & Life Sciences, Amazon Web Services (AWS).
March 17, 2025
On this episode Justin records live at ViVE 2025 in Nashville. Stay tuned for the next few weeks to hear all his guests. This week tune in to hear Aneesh Chopra, Author, Innovator, Former U.S. CTO, Chief Strategy Officer, Arcadia + Rich Scarfo, President, HLTH.
March 17, 2025