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Shot of #DigitalHealth Therapy – Alyssa Jaffee

In today's Season 9 kickoff episode of #TheShot of #DigitalHealth Therapy, I almost got a new co-host as Jim Joyce was late for the first time ever! In another first for #TheShot, we had the pleasure of hosting an operator turned investor who is now an expecting mother - congrats Alyssa Jaffee. We got deep into the discussion very quickly though: 🍼 Giving credit to pattern recognition 🍼 Strong story telling 🍼 War on Talent 🍼 Optimism vs. Paranoia as a VC 🍼 7wireVentures Thesis 🍼 oh and.. "No such thing as a stranger" Fun mentions as always: Jessica DaMassa Matthew Holt Michelle Davey Peter Hames Christina Farr Deena Shakir Robert Garber Lee Shapiro Glen Tullman Adam Pellegrini
January 19, 2022 by Shot of Digital Health Therapy

206 – Why technology leadership and agility are key for new digital solutions, Andrew Aho, InterSystems

In this episode, you will learn how healthcare technology companies can drive adoption of their solutions, how healthcare providers can create the motivation to implement new technologies and develop skills around new technologies. Plus, we take a look at the issues outside of the technical aspect of healthcare.
January 19, 2022 by Talking HealthTech

NEJM This Week — January 20, 2022

Featuring articles on a randomized closed-loop trial in very young children with diabetes, microbiome therapy for C. difficile infection, secondary prophylaxis for latent rheumatic heart disease, targeting mutant HER2 in non–small-cell lung cancer, urinary sodium and potassium and cardiovascular risk, and on aesthetic distance and empathy; a review article on rapid diagnostic testing for SARS-CoV-2; a case report of a man with a recurrent left pleural effusion; and Perspective articles on research participation and diversity. Supplement to the New England Journal of Medicine, Vol. 386, No. 3.

What are Virtual Assistants and How Can Practices Leverage them? #161

Welcome to another episode of the Patient Convert Podcast! Our guests for today’s episode are Dr. Steven Kupferman and Dr. Omid Shaye. They have founded MedVA after pioneering the use of healthcare Virtual Assistants for both improving the quality of patient care and saving money on staffing. Let’s dive a little bit more into what they have done before starting this great project.  Dr. Kupferman is an oral and maxillofacial surgeon in Los Angeles, California. He is the founding physician of LACOMS (Los Angeles’s premier Oral and Maxillofacial Surgery Center) where he first pioneered the use of Virtual Assistants. Dr. Shaye is a Gastroenterology Specialist in Beverly Hills, CA. He is a co-founder of Gastroenterology Associates of Beverly Hills, one of the Beverly Hills area’s leading Gastroenterology practices, where he first pioneered the use of Virtual Assistants.  Stay tuned until the end to know more about Medical Virtual Assistance, and how it started to be used with great effectiveness to grow practices!  [00:01 – 10:57] Medical Virtual Assistance I introduce our guests Dr. Steven Kupferman and Dr. Omid Shaye. Bio Dr.Kupferman and Dr. Shaye provide a bit of background. How they introduce virtual assistance. The benefits of this practice in the medical field. Patients' satisfaction. How they started finding remote employees. [10:58 – 15:06] Why the Philippines? Dr. Shaye talks about the advantages of working with people from the Philippines. There is a Healthcare oriented culture. Nurses are really committed to the medical field. The qualities and training of the virtual. The transition to work remotely. [15:07 – 25:41] MEDVA - Medical & Dental Virtual Assistant Dr. Kupferman provides information about the company they have founded. Different ways virtual assistance can be used. How doctor offices can benefit from remote employees. Implement training programs for all virtual assistants. Help offices and medical centers think out of the box: What can they do to leverage MEDVA? Dr. Shaye mentions how MEDVA deals with HIPAA, Security, and access in the EMR. There is a security firewall to prevent security breaches and HIPAA violations. Virtual assistants go to extensive training. The quality of the staff :Work ethics. Dr. Kupferman explains how the hiring process works. People only have to click on a form and somebody will contact them in the next hours. People just need to sign the contract, but there is not a time commitment.  He gives detailed information about the step by step people should follow. [25:42 – 31:23] Closing Segment How to connect with Dr. Kupferman and Dr. Omid Shaye.  Links are available below. Final words  Stay tuned for more. Links available below.  Tweetable Quotes: “There is a cultural and work ethic benefit there. My virtual staff are the most dedicated employees I’ve ever had.They are really committed, they are excited about being part of our practice.They are incredibly hard-working” - Omid Shaye “I was able to interact and access my remote staff better and faster than the staff that were actually in my office… Here, I just clicked on zoom and they were on my screen within seconds” - Steven Kupferman. Resources Mentioned:  MEDVA - Medical & Dental Virtual Assistants Want to connect with Dr. Kupferman and Dr.Omid Shaye?  You can find and follow them on LinkedIn. Check out their website to learn more about virtual assistance!  Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or using your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, Stitcher, or visit my website  Feel free to connect with me on LinkedIn, Twitter, Facebook, Instagram   What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Kelley Knott  
January 19, 2022 by Patient Convert Podcast

144: Endometriosis & Autism Advocate Kendall Rayburn

Originally launched as a means of sharing her craft projects, Kendall Rayburn’s namesake blog has since evolved into her passionate full-time occupation: a place to pour her heart into content across the lifestyle spectrum (see: plus-size fashion, family-friendly travel and activities, home decor, recipes, and more). It has also become a powerful vehicle for sharing her struggles with endometriosis — all with the token contagious positivity that’s garnered her a devoted following. Add to that her candid takes on being a Spoonie mom to son Wyatt, who lives with autism, and you’ve got an oasis of advocacy and lifestyle like no other. We dare you not to fall in love with the happy, hectic world of Kendall! Tune in as Kendall shares: how she was gaslighted from an early age to believe her period pain was normal that she became aware her son was on the autism spectrum when he was 18 months old that she also lives with anxiety, depression, and PTSD following adverse childhood experiences that she was diagnosed with endometriosis at 22, and told by her doctors that she was so far advanced in her disease that she needed to consider starting a family immediately if she ever wanted to have one that the pain of her diagnosis forced her to finish college online that after her second child, she was offered a hysterectomy for her pain — and that by the age of 26, she was undergoing menopause that to this day, she has had eight surgeries for her pain — and it is still debilitating why she regrets her hysterectomy that she was never offered therapy as she navigated both her diagnosis and her son’s — and why it plays such an important role in her life now how medical research has failed her as a woman living with stage IV endometriosis how she manages her pain now what her son has taught her about resilience her advice for others living with chronic pain and/or advocating for others
January 19, 2022 by Uninvisible Pod

What I learned about medicine in the House of Pain

"Guiding kindly illustrates mentorship, whether it be in the dojo or in an academic medical setting. Regardless of one’s stage in medical training, certain errors in patient management will be made … this is part of the learning process. It is the role of the mentor (i.e., attending physician to resident, resident to medical student, attending physician to medical student) to help identify these errors, determine their causes, and work through solutions, while being cognizant of the educational level of the learner. Through all the chaos of the House of Pain, Doc would remind us to find calmness, controlling our breathing and minds. Above all, he encouraged us to pursue good health as good health precedes good life. If the House of Pain was a blacksmith, then its teachings are the forged, intangible swords I have gained to become a better man and future physician." Casey Paul Schukow is a medical student. He shares his story and discusses his KevinMD article, "What I learned about medicine in the House of Pain." Reflect and earn 1.0 AMA PRA Category 1 CME for this episode.
January 19, 2022 by The Podcast by KevinMD

Ep 84- “Doing The Impossible- Together with Reid Richardson”

In today’s episode, you will meet Reid Richardson. Growing up in a cult and surviving childhood sexual assault. Reid is a breakthrough and relationship coach and co-founder of Super-Powered Humans. From addiction to family illness and natural disaster, he’s survived and overcome the impossible with his Queen and wife Jes. They have been married for 16 years and have 5 incredible kids together.To connect with Reid find his  links below:LinkedIn:@ReidRichardsonFacebook:@ReidRichardsonInstagram: @reids_voiceTwitter: reids_voiceThank you again for joining us today! If you know anybody that would benefit from this episode please share it with them and help spread the knowledge and motivation. Don’t forget to show your support for the Powerful and Passionate Healthcare Professionals Podcast by writing a review on iTunes. Your feedback helps the success of our show and pushes us to continuously be better! ADDITIONAL RESOURCESWant to save 8+ hours of work and reboot your focus within 2 minutes so you can do the things you love to do? Yes, it’s really possible -- and I’m going to prove it to you! I offer 3 FREE consultations per week. Book yours here before they run out! to instantly restore your energy and brighten your fatigued eyes in 2 minutes? Download your FREE audio exercises and discover them for yourself.This is just the tip of the iceberg, and I know you have a lot more questions that you want to get answered. Join us inside our private community for our weekly Ask Me Anything sessions and monthly networking with like-minded healthcare practitioners.

#132: Calling all Healthcare Leaders! Work-Life Balance is Possible

You've probably heard that work-life balance doesn't exist.Or maybe you've tried to balance your personal and professional life, especially during these challenging times, but you feel like it's impossible to achieve. As healthcare leaders, we're taught to look at challenges and issues as problems to solve and we think that problem-solving is the logic we apply to all challenges we face.Are we right?The thing is, not every problem is solvable, and if you can't recognize that the challenge isn't a problem to solve, then you're going to fail over time.In this episode, we reveal that Work-Life Balance is possible and why you can achieve it as a healthcare leader.We also discuss why some problems are not solvable, what a polarity is, how they work, and how you can take a different approach to manage them.For full show notes and links, visit: you found value in this episode, please subscribe and leave us a review on Apple Podcasts!SOCIAL MEDIA LINKS:

Transcarent Signs on Northwell, Intermountain and Rush in $200M Funding Round

January 19, 2022: You can't navigate a broken system. Navigators today spend 20% of their time talking about bills. Meet (Transcarent). The future of health companies. They don't even have bills. (Glen Tullman), CEO shares how they’ve invested millions of dollars to create the highest quality care experience possible that challenges the confusing, complex and costly state of the industry. To really address consumer’s needs, Transcarent are focusing on four areas; prescription costs, surgical costs, care at home and complex care. Key Points: 00:00:00 - Intro 00:01:40 - Every single day, people aren't getting the care they need 00:02:00 - Healthcare is more confusing, more complex, more costly than ever before and getting worse 00:07:10 - A lot of people don't realize that health systems represent 5 of the top 10 largest employers in every state 00:19:35 - Money means access. When we lower the cost, when we eliminate co-pays, we're giving more people access. (Transcarent)
January 19, 2022 by This Week In Health IT

99. A Big Gamble for Ohio: Talking Sports Betting with Rob Moore

Dan Skinner talks with policy analyst Rob Moore of Scioto Analysis about the impending legalization of sports betting in Ohio. Show notes at
January 19, 2022 by Prognosis Ohio

99. A Big Gamble for Ohio: Talking Sports Betting with Rob Moore

Dan Skinner talks with policy analyst Rob Moore of Scioto Analysis about the impending legalization of sports betting in Ohio. Show notes at
January 19, 2022 by Prognosis Ohio

Episode 10: Loan Repayment Options and Their Benefit for Nurses and Health Equity

A new $1.5 billion investment in health care is giving nurses the opportunity to improve equity in the communities they serve while also having their nursing school loans repaid. Announced by the Biden Administration at the end of 2021, the funding supports loan repayment and scholarship programs within the National Health Service Corps and Nurse Corps, which are part of the Health Resources and Services Administration. Applications are open now. Show guest CAPT Jacqueline Rodrigue, Acting Director of the Division of Health Careers and Financial Support for the Bureau of Health Workforce, discusses the importance of the funding, and Dr. Andrew Pettit, a Nurse Corps participant, shares how it’s changed his life to be part of a program that is helping him pay off his nursing school loan debt. CAPT Jacqueline Rodrigue has nearly 30 years of experience in workforce diversity, cultural competency, stakeholder engagement, quality improvement, and behavioral health. She provides strategic direction, coordination, and planning in support of Bureau of Health Workforce’s 40 programs that aim to recruit, educate, train, and retain a diverse health professions workforce in rural and underserved communities. Dr. Andrew Pettit, DNP, FNP-BC, is a board-certified Family Nurse Practitioner with combined 10 years of nursing-related experience in long-term memory care, oncology, and ambulatory care. He received his nursing degree in 2014 from Westminster College in Salt Lake City, UT, and his Doctorate of Nursing Practice in 2019 from the University of Washington in Seattle. He currently practices in primary care at a Federally Qualified Health Center in Tulare, CA. Resources: HRSA (Health Resources and Services Administration) Apply to the Nurse Corps Loan Repayment Program (deadline January 27, 2022) Apply to the National Health Service Corps Loan Repayment Program (deadline February 3, 2022) HHS Announces Record Health Care Workforce Awards in Rural and Underserved Communities Continue the Conversation @JHUNursing @HRSAgov @Sarah_Szanton
January 18, 2022 by On the Pulse

Derek Streat and Dr. Toby Cosgrove: The Operating System for Digital Care

DexCare is a Platform-as-a-Service (PaaS) for health systems that intelligently orchestrates digital demand and health system capacity across all lines of care.   DexCare was born out of Providence, one of the largest and most digitally forward health systems in the US. Initially developed as the platform for same-day care care, DexCare has been driving high-value patient acquisition, navigation and capacity optimization for the organization since 2016. The company’s leadership is comprised of healthcare and technology veterans with decades of experience in transformative health systems, healthtech investing and digital health companies.   To learn more about this company, we were joined by two truly remarkable guests,  the CEO of DexCare - Derek Streat, and Board Director - Dr. Toby Cosgrove.   _________________________________________ Recommended by the guests:    Dr. Cosgrove recommended this book: The Age of AI: And Our Human Future by Henry A Kissinger and Eric Schmidt    Derek was inspired by this show: Rock & Roll Hall of Fame Induction ceremonies  _________________________________________    More about our guests:      Derek Streat:    Derek Streat is the Founder, CEO and Chairman of DexCare. He is an accomplished healthcare technology entrepreneur and executive, having co-founded and/or been at the earliest stages of six venture-backed companies including C-SATS (acquired by Johnson & Johnson), Classmates (acquired by United Online), Medify (acquired by Alliance Health Networks) and AdReady (acquired by CPXi). Prior to joining Providence as an Entrepreneur-in-Residence to commercialize the DexCare platform, Derek served as Vice President of Digital Solutions at Johnson & Johnson - a role he assumed after C-SATS was acquired by the world’s largest healthcare company. There he led the charge to transform the organization responsible for training 250,000 surgeons worldwide into a leading healthcare quality improvement and continuous learning institution that directly advanced patient outcomes, provider efficiency, and health system value through digital solutions. Derek is also actively involved in national healthcare data transparency efforts for the improvement of patient care as a Co-Founder and Board member of two leading data sharing organizations, PEDSnet and the Improving Renal Outcomes Collaborative (IROC). Toby Cosgrove, MD:  Toby Cosgrove, MD, is former CEO and current Executive Advisor of Cleveland Clinic. He is Executive Advisor to Google Healthcare & Life Sciences, Strategic Advisor to Care Centrix, Senior Advisor of Innova Health Partners, and sits on the boards of American Well, and Hims & Hers. As an expert on health issues, he is a frequent commentator in national and international media. As CEO and President of Cleveland Clinic from 2004 through 2017, he led the $8 billion organization to new heights of achievement and efficiency, seeing it ranked the #2 hospital in America (U.S. News). In his role as Executive Advisor, he is working with Cleveland Clinic leadership on strategies for national and international growth.‍ Dr. Cosgrove joined Cleveland Clinic in 1975, and chaired the Department of Thoracic and Cardiovascular surgery from 1989 to 2004. He performed over 22,000 operations and earned an international reputation in valve repair. He holds 30 patents for medical innovations. As CEO from 2004 to 2017, he reorganized services, improved outcomes and patient experience, and strengthened the organization’s finances. He is a member of the National Academy of Medicine, and a Fellow of the National Academy of Inventors. In 2016, he was a Fortune Businessperson of the Year (No. 14). Three successive presidents of the United States have consulted him on healthcare issues.
January 18, 2022 by Digisection

How to Clinically Validate Your Startup, With AliveCor’s Dr. Archana Dubey

Archana Dubey, MD, the Chief Clinical Officer at AliveCor, has worked as a primary care physician, on the enterprise side at HP, and in startups as a founder herself. AliveCor has been a pioneer in the med tech device market for a decade, introducing the world’s first single-lead ECG built for consumers. Our conversation centers on AliveCor's lessons learned in clinical validation, consumer marketing, and tech integrations. --- Entrepreneurs: How to get investment from StartUp Health Investors: How to invest in StartUp Health Moonshots Want more content like this? You can subscribe to the podcast as well as other health innovation updates at Sign up for StartUp Health Insider™ to get funding insights, news, and special updates delivered to your inbox.
January 18, 2022 by StartUp Health NOW Podcast

P2Y12 Inhibitors in Non-Critically Ill Hospitalized COVID-19, US Ambulatory Care Patterns During the Pandemic, Outcomes for Extremely Preterm Infants in the US, and more

Editor's Summary by Anne Cappola, MD, Associate Editor of JAMA, the Journal of the American Medical Association, for the January 18, 2022 issue.
January 18, 2022 by JAMA Editor’s Summary

Improving Medication Adherence

Guest: Kristina M. Thurber, Pharm.D., R.Ph. Host: Darryl S. Chutka, M.D. (@ChutkaMD) There are a variety of outstanding pharmaceutical products we use to treat the multiple health problems our patients develop and every year, clinical research has provided us with new and improved therapeutic options. When we prescribe a medication to a patient, we generally assume they’ll take it exactly as prescribed. Unfortunately, that’s not necessarily true. Non-adherence to chronic medications is surprisingly common and can account for up to half of all treatment failures. Our guest for this podcast is Kristina M. Thurber, Pharm.D., R.Ph., a medication therapy pharmacist at the Mayo Clinic. We’ll discuss the prevalence of medication adherence, its causes, how we can recognize it in our patients and management strategies to improve adherence. Connect with the Mayo Clinic’s School of Continuous Professional Development online at or on Twitter @MayoMedEd.
January 18, 2022 by Mayo Clinic Talks

Learning to Embrace Failure & Other Lessons Learned While Writing Movers & Mentors with Physical Therapists, Tim Reynolds and Bryan Guzski

In this week’s episode, I am joined by Tim and Bryan, physical therapists and authors of the book, Movers & Mentors: Leaders in Movement Science Share Tips, Tactics, and Stories. Movers & Mentors is a compilation of stories, thoughts, and advice from over 75 leaders in the fields of physical therapy and movement science. From researchers and expert clinicians, to innovators and business owners, their answers to thought-provoking questions will provide personal and professional guidance for the next generation of rehabilitation professionals. Tim and Bryan share their story from first meeting in school to how they ended up writing a book together while interviewing some of the biggest leaders in the industry. They share where the idea first came from, how they decided who to reach out to, and how the response has been from both contributors and readers in the field! Bryan Guzski PT, DPT, OCS, MBA, CSCS is an outpatient orthopaedic physical therapist at the University of Rochester Medical Center - Sports and Spine where he works primarily with patients with spine related impairments and directs the orthopaedic residency program. Bryan earned his Doctor of Physical Therapy degree from Ithaca College in 2014, completed an orthopaedic residency program through Cayuga Medical Center and received his Orthopaedic Clinical Specialist certification in 2015, and earned a Master of Business Administration degree from Simon Business School at the University of Rochester in 2021.   Tim Reynolds PT, DPT, OCS, CSCS is a Clinical Assistant Professor of Anatomy & Physiology at Ithaca College and a part-time physical therapist practicing at Cayuga Medical Center in Ithaca, NY where he predominately treats patients with spine or lower extremity impairments. Tim earned his Doctor of Physical Therapy degree from Ithaca College in 2014 and completed both his orthopaedic residency and spine fellowship through Cayuga Medical Center, and currently helps mentor and teach in both of these programs as well.   Tune in to this week’s episode to learn: What the biggest lesson they both learned from writing the book was Interviews and stories that surprised them through the process The value of experience & the background of their residency program How writing the book helped their own personal growth  How to embrace failure & advice for those needing guidance    Grab your drink of choice and join the conversation!   Resources Website:  Book: Movers & Mentors: Leaders in Movement Science Share Tips, Tactics, and Stories:  Twitter:  Instagram:  Facebook:    Connect with Jennifer George: @bestobsessed_with_jenn | Instagram Jennifer George | Website @jenngeorge08) | Twitter Jennifer George | Facebook Click here to check out my book about connecting and communicating with patients to empower their experiences!

16: A Modern Way to Age, with Melissa Eamer, CEO, Modern Age

Meet Melissa Eamer:Melissa Eamer is the founder and Chief Executive Officer of Modern Age, an organization that helps people take control over how they age. Previously, she was the Chief Operating Officer of Glossier, Inc. She was also the VP of Sales & Marketing for Amazon Devices, and worked at Amazon in a number of roles for 20 years. She received an MBA in Marketing from the University of Michigan and a BA in English from the University of Vermont. Key Insights:Melissa Eamer felt like there was a better way of caring for people as they age. She brings her experience as a builder and manager of software, to healthcare.The Modern Age Mission. Their goal is to help people understand their “subjective age,” the age you feel rather than the age you are. Some research suggests that if people feel younger, they take better care of themselves, and live longer. (7:02)Balancing Patience and Speed. One of the challenges Melissa faces is balancing between being patient, for the right team member or right idea, while working fast enough so that the start-up doesn’t run out of money. (12:24)Finding the Right Board Members. Melissa searched for board members that offset gaps in her experience, and would be willing to push back or have serious debates to build a better product. (16:55) This episode is hosted by Aaron Martin. He is a member of the Advisory Council for Day Zero and is the Executive Vice President and Chief Digital Officer for Providence as well as Managing General Partner of PV.Relevant Links:Learn more about Modern Age“Taking Control of the Aging Journey: Why I started Modern Age” by Melissa Eamer“Modern Age is on a mission to put people in the driver’s seat of their aging journey” by TechCrunch
January 18, 2022 by Day Zero

Culinary medicine and why clinicians should garden

"For too long have gardeners allowed our food supply to be dependent on mysterious logistics. We have criminally allowed our own food growing capacity to be displaced. Growing something you eat and trading with people who grow what you don’t are ways to be less reliant on Big Food and its failed connections and also to help your neighbors. We have the opportunity to subvert the dominant supply chain. Local gardens and gardeners should be at the center of a new, three-part food supply chain — grow, share, eat." John La Puma is an internal medicine physician and author of ChefMD’s Big Book of Culinary Medicine. He can be reached at What is Nature Therapy? He shares his story and discusses his KevinMD article, "Grow, share, eat: We have the opportunity to subvert the dominant supply chain." Reflect and earn 1.0 AMA PRA Category 1 CME for this episode.
January 18, 2022 by The Podcast by KevinMD

#26 Physician Advocacy for Patients with Insurers

Insurer influence on the practice of orthopaedic surgery continues to increase. The implementation of the No Surprises Act on Jan. 1, along with the ongoing administrative burden and delayed patient care caused by prior authorization requirements, will bring additional challenges to both physicians and patients in the year ahead. In this episode, Tony DaRe from the national employee benefits consulting firm BSI Corporate Benefits discusses the ways in which orthopaedic surgeons can advocate for and with their patients to overcome insurer challenges and improve the system. Learn more about BSI Corporate Benefits: Guest: Tony DaRe, CEO and Agency Principal at BSI Corporate Benefits Host: Douglas Lundy, MD, MBA, FAAOS, AAOS Advocacy Council Chair
January 18, 2022 by AAOS Advocacy Podcast

Uncovering Ethos, Pathos, and Logos in a Leader with Shalisha Grace Maddela, MPH, CPH

Introducing our guest today, Shalisha Grace Maddela, a Performance Improvement Consultant at Stanford Health Care. Wanting to have an impact in healthcare, Shalisha got a Bachelor's Degree in Psychology at UC, Davis, and later on, a Master's Degree. In this episode, Shalisha shares her strong drive for quality and performance improvement work as a key factor in her successful journey in the healthcare industry. Top Takeaways [00:44] Oftentimes, the first step can be the most daunting, but if we don't try, we're never going to learn. For the mindset of a Process Improvement professional, there's no such thing as failing, either you find success or you find a lot of points to learn.  [06:52] Shalisha also has a strong motivation for volunteering and taking part in different foundations. These experiences have helped her make great connections and give back to society.  [09:03] Lessons from moments of failure: It is important to speak to customers and get a good understanding of the root cause of a problem before jumping into solutions.  [12:16] Tips for building intimate team connections: "Ethos, Logos, and Pathos". Ethos refers to the ethical appeal and proper alignment with authority. Logos is the logic behind decisions, especially consideration given to data. Pathos is the emotional appeal; this helps with motivation and drive for people to get the work done. Combining these with Performance Improvement was not an easy feat as it took learning through trial and error.  [17:23] Best 'Aha' moment: When Shalisha was activated for the Covid-19 response, she realized she could take advantage of her Lean Six Sigma training to improve performance, effect change, and reduce the chaos.  [21:03] Current changes across the healthcare industry: With more technological awareness following the pandemic, the pivotal role of people skills and change management will continue to be needed.  [22:55] How can the healthcare industry become a more attractive place for ambitious PI professionals? It would involve creating inclusive spaces for diverse talent and working more towards retaining people by showing their passion for retention. This helps people feel desired and valued. Healthcare leaders need to discuss with staff and figure out what they want; even if it can't be done yet, just the process of talking goes a long way.  [27:15] The environment at Stanford where people are constantly striving to be better inspires Shalisha to do the same.  [28:10] Best career advice: Don't let the fires of the past burn you. Keep moving forward and don't be defined by your errors.  [29:24] A successful habit that contributes to success is Feedback. Always getting feedback from her team members, her manager, and even internally with herself promotes growth immensely.  [29:50] Website or Application recommendation: Smartsheet  [31:00] Professional society or conference recommendation: California Association of Healthcare Leaders (C.A.H.L)  [32:34] Book recommendation: "Humble Enquiry" by Edgar H. Schein  [32:10] Shalisha's message to herself in the past would be "don't be so hard on yourself, it's going to be okay, and don't be too attached to the idea of what success looks like, you're going to end up in the places you need to be".  As for the message to herself in the future, she hopes she is happy and does not forget her roots.  [35:04] Final comments from Shalisha: Lead with your humanity.    Key Quotes: "Fail early, fail fast, but always fail forward" "If you go out and make an impact or give value, it's going to come back" Connect:  Find | Shalisha Grace Maddela LinkedIn – Shalisha Grace Maddela --- Send in a voice message:
January 18, 2022 by The Healthcare QualityCast

Keren Ladin on Why Medicare's Advance Care Planning Payment Is A Work In Progress

Advance care planning is a term used to describe when a person prepares for future management of serious or terminal illness, including developing an advance care directive or what is sometimes is called a living will.Beginning in January of 2016, Medicare made it possible for certain clinicians to bill for their work for patients to develop advance care plans.Despite the new billing option, uptake has been quite slow.In health care, we often use financial incentives to motivate behavior change. You might have expected that simply creating a payment option for advance care planning would make it happen.Keren Ladin from Tufts University joins Health Affairs Editor-in-Chief Alan Weil on A Health Podyssey to discuss the reasons Medicare's payment policy has not led to the greater pursuit of advance care planning.Ladin and coauthors published a paper in the January 2022 issue of Health Affairs examining the limited use of advance care planning billing codes among clinicians. Their qualitative study revealed a number of potential explanations for low use that can help us  understand why a seemingly simple payment change doesn't automatically yield a desired result.Barriers to use of the advance care planning billing codes include institutional practices, concerns about the effects on patients and more.If you enjoy this interview, order the January 2022 Health Affairs issue.Pre-order the February 2022 Racism and Health issue.Subscribe: RSS | Apple Podcasts | Spotify | Stitcher | Google Podcasts
January 18, 2022 by A Health Podyssey
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Episode #123 – Is It Getting Worse to Be a Nurse? John and David tackle the shortage, while exploring the implications it can have for our healthcare system as a whole.