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The Gary Bisbee Show

The Gary Bisbee Show

The Gary Bisbee Show is a weekly podcast discussing how leading health system CEOs and healthcare leaders are navigating the evolving healthcare landscape while leading high-performing teams and driving innovation across the industry.

Latest From Series

44: Leading at a Distance with Jim Citrin, Leader, CEO Practice, Spencer Stuart

Meet Jim Citrin:Jim Citrin is a Senior Director, Partner & Member of the Board of Directors at Spencer Stuart. He is an officer on the Executive Board of the International Tennis Hall of Fame and is a member of the Board of Girl Effect. Jim authored 7 books including “You’re in Charge, Now What?” and “Leading at a Distance.” He received an MBA from Harvard Business School and a BA in Economics from Vassar College.Key Insights:Jim Citrin has 25 years of experience at Spencer Stuart and has completed more than 775 CEO, board member, and top management searches. How to Interview. People tend to hire in their own image and based on judgements they make in the first few minutes. These are opportunities interviewees can utilize, as well as pitfalls interviewers should avoid. (11:09)Matching People to Companies. Jim shares a story of how understanding a potential CEOs greatest passion and proudest achievements made them the perfect match for an unexpected company. (15:07)The Zoom Advantage. Jim predicts that virtual work is here to stay. When managed correctly, virtual work inspires intrinsic motivation, facilitates better group decisions, and humanized coworkers. (33:19)Relevant Links: Pick up one of Jim Citrin’s books“The Power of Purpose: 4 Ways You Can Inspire Your Virtual Team” by Jim Citrin“Passing the Baton at The New York Times Company: A Conversation with Mark Thompson and Meredith Levien” By Jim Citrin
January 13, 2022

43: The Centrist Solution with Former United States Senator Joseph Lieberman (CT)

Meet Senator Joe Lieberman:Senator Joseph Lieberman is the former United States Senator for Connecticut, which he served as for 24 years. He was also a state Senator and state Attorney General for Connecticut, and was a Vice Presidential Candidate. Sen. Lieberman is currently a co-chair for the organization No Labels. He has authored a number of books, and most recently published “The Centrist Solution: How We Made Government Work and Can Make It Work Again.”Key Insights:Senator Joseph Lieberman’s career spanned state and federal politics, and was defined by his centrist approach to policy making.Growing Partisanship. Sen. Lieberman describes some of the factors that contribute to the partisan divide including gerrymandering, money in politics, cable news, social media, and the decrease in civility on the internet. (4:00)No Labels. To combat ineffective gridlock, this organization brings together Republicans, Democrats, and Independents to foster compromise and two-party policy solutions. (22:16)Public Service. For young people interested in public service, Sen. Lieberman advises that they cultivate stamina, take risks, and earn the trust of their colleagues and constituents. (27:58)Relevant Links: Learn more about No LabelsCheck out Sen. Lieberman’s book: “The Centrist Solution: How We Made Government Work and Can Make It Work Again.”“Bring Back ‘Regular Order’” by Sen. Lieberman in the Wall Street Journal
January 6, 2022

42: What Healthcare Should Be in 2022

Meet the Guests:This episode features three leaders previously interviewed on The Gary Bisbee Show. Kaveh Safavi, M.D. is the Senior Managing Director at Accenture. Eric Topol, M.D. is the Founder & Director of the Scripps Research Translational Institute and author of “Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again.” Felicia Norwood is the Executive Vice President of Anthem and President of the Government Business Division.Key Insights:These experts proposed that leaders need to personalize, digitize, and simplify healthcare.Personalize. Dr. Safavi explains that each patient is unique due to their biology and personal preferences and so each patient wants a different care experience. (1:36)Digitize. Dr. Topol shares the many possibilities of AI in hospital administration. AI could help healthcare save costs, deliver better services, and improve the patient experience. (3:27) Simplify. If she could snap her fingers and change one thing, Felicia would make healthcare simpler. (5:00)
December 30, 2021

41: Advice for Emerging Leaders

Meet the Guests:This episode features three leaders previously interviewed on The Gary Bisbee Show. Karen DeSalvo, M.D., is the Chief Health Officer at Google. Lieutenant General Scott Dingle is the Surgeon General of the U.S. Army and Commanding General of the U.S. Army Medical Command. Hubert Joly is a Senior Lecturer at the Harvard Business School and the former Chairman and CEO of Best Buy.Key Insights:Leadership is a journey not a destination. Leadership is the accumulation of our abilities, experience, relationships, and reflections.Pace Yourself. Be passionate, but don’t race towards an end goal without taking the time to reflect, build relationships, and hone your skills. This will enrich your career and life. (1:45)Pursue Your Passion. LTG Dingle encourages young health professionals to live their dream. Be passionate, persistent, and precise. However, make sure to stay balanced and take care of yourself. (3:11)Write Your Own Eulogy. Hubert recommends that young leaders write their future retirement speech or eulogy to ensure that their career and life are a reflection what they value the most. (5:08)
December 23, 2021

40: What Makes an Effective Board Member?

Meet the Guests:This episode features three healthcare leaders. John Glaser, Ph.D. is an Executive in Residence at Harvard Medical School, and currently serves on multiple boards including HL7, the Scottsdale Institute, Wellsheet, Relatient, and NCQA. Kevin Sharer is a senior lecturer at Harvard University Business School and is the former Chairman and CEO of Amgen. He currently serves on the board for Allied Minds and the US Naval Academy Foundation. Kevin previously sat on the boards of directors for Chevron, 3M, and Northrop Grumman. Mindy Mount is a board member of The Learning Care Group, Cerner Corporation, Zayo Group, Group Nine Acquisition Corporation, and Technicolor, where she is also Vice Chairman.Key Insights:Each leader gave slightly different answers; however, there are two key takeaways:Relationships. It is important for board members to have a good relationship among themselves and with the CEO. Teamwork facilitates many of the boards functions such as upholding a company’s vision, reaching consensus on strategy decisions, and monitoring and evaluating the CEO.Advisors Rather Than Managers. Board members advise rather than execute. This separation allows board members to act as outside observers and grants management flexibility in decision making and implementation.
December 16, 2021

39: Healthcare’s Digital Foundation

Meet John Glaser, Ph.D.:John Glaser, Ph.D. is an Executive in Resident at Harvard Medical School. Previously, Dr. Glaser joined Cerner Corporation as an Executive Senior Advisor, due to their acquisition of Siemens Health Services, where he was CEO. Prior to that, he served as the CIO for Partners HealthCare, now known as Mass General Brigham. Dr. Glaser sits on the board of directors for the Scottsdale Institute, NCQA, and Forbes Health Advisory Board.Key Insights:John Glaser is a thought leader in the field of healthcare IT. He has decades of experience and has watched the field grow as well as being instrumental in its development. Collaboration. A recent article proposed moving the IT function under business units; however, Dr. Glaser sees that as a risky response to a performance problem. Better performance can be achieved through collaboration: when an IT group and business group work together, teach each other, and hold each other mutually accountable. (14:52)Interoperability. All industries face limits in interoperability. The best way to achieve interoperability is to focus on a limited set of transactions, clear business cases, and create a body that brings all players together to refine the details. (25:32)The Consumer. In a recent article in the Harvard Business Review, Dr. Glaser dives into 5 key principles to improve the patient experience with digital technology. One of those principles is to remember that patients are consumers. Healthcare systems need to provide great medical care as well as a good consumer experience. (32:12)Relevant Links:Read “5 Principles to Improve the Patient Experience” by John Glaser in the Harvard Business ReviewCheck out other articles written by Dr. Glaser in the Harvard Business ReviewRead other research and articles written by Dr. Glaser  
December 9, 2021

The Gary Bisbee Show

The Gary Bisbee Show is a weekly podcast discussing how leading health system CEOs and healthcare leaders are navigating the evolving healthcare landscape while leading high-performing teams and driving innovation across the industry.
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Host

Gary Bisbee, Ph.D.

Gary Bisbee, Ph.D.

Founder and CEO, Think Medium

Dr. Gary Bisbee’s leadership positions have spanned Wall Street, academia, health policy and entrepreneurial ventures. He is Founder, Chairman and CEO of Think Medium, which explores learning and leadership through peer-to-peer conversations.

He is a frequent speaker and facilitator for executives and boards of directors. Gary is well published and he most recently co-authored, n=1: How the Uniqueness of Each Individual is Transforming Healthcare. His weekly video/audio podcast, The Gary Bisbee Show, pursues his interests in learning and leadership and features guests of significant accomplishment.

He has been a founder or leader of five venture companies. Most recently, he was Co-founder, Chairman and CEO of The Health Management Academy. He has been a member of multiple public and not-for-profit boards, and he currently sits on four boards, including Cerner Corporation. He is an advisor to investment funds.

Gary holds an M.B.A. in finance and healthcare from the Wharton School of the University of Pennsylvania, and a Ph.D. in chronic disease epidemiology from Yale University, where his dissertation was part of the development of DRGs. His undergraduate degree is from North Central College.

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Creating Healthcare IT with Cliff Illig, Co-founder of Cerner Corporation This episode is hosted by Day Zero Advisory Council Member Donald Trigg, Former President, Cerner Corporation.