The Ever Elusive Online Review with Zeke Kuch
Today’s guest is Zeke Kuch from Swell, a software company that helps clinics and medical centers better communicate and engage with their patients.
We brought Zeke over on the show to discuss online review generation and the challenge it presents. Most customers go online and either look for or generate reviews about services. This plays an important role in the decision-making process, and businesses nowadays live and die with online reviews. If leaving a review isn’t convenient or automated, customers probably won’t leave them.
There are ways to ask for reviews, and the easier to do for the user, the more you’ll probably get.
For the full transcript, show notes, and resources to help you level up your practice, visit us at medman.com.