Preparing for the Next Health Crisis

Her Story

Preparing for the Next Health Crisis

This episode is a mash-up of interviews featuring Her Story guests speaking about the importance of forming reliable and effective partnerships. Guests include Dora Mills, M.D., Chief Health Improvement Officer,…
October 12, 2022

Preparing for the Next Health Crisis

Meet the Guests:

Dora Mills, M.D. the Chief Health Improvement Officer of MaineHealth. Seema Verma, the former Administrator of the Centers for Medicare and Medicaid Services. And Denise Cardo, M.D. She is the director of the Division of Healthcare Quality Promotion, Center for Emerging and Zoonotic Infectious Diseases at the Centers for Disease Control and Prevention.


Key Insights:

One of the many lessons to learn from the COVID-19 pandemic is the value and importance of building partnerships.


  • Public-Private Partnerships. Maine achieved high levels of vaccination through partnerships. Companies like L.L. Bean lent employees to staff vaccine clinics. Additionally, breweries and restaurants across the state hosted clinics, offered free beer and food to those who got vaccinated.
  • Adaptive Collaborations. CMS provided several waivers to help healthcare systems during the pandemic. Seema describes the process as iterative, with constant feedback between the different stakeholders.
  • Know, Like, Trust. For creating effective partnerships, Dr. Cardo recommends setting common goals and clear expectations. Develop trust and understanding before a crisis occurs, so that uncertainty can be faced with teamwork.


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