180 – Why texting is key for healthcare practices, George Tzoumanekas, Podium
Googling a product or service you’re interested in purchasing only to see a 2-star rating is pretty off-putting, right?
George Tzoumanekas is the Regional Sales Director, Healthcare for Podium and has worked in and around the healthcare and technology sector for the past 5 years.
Podium uses messaging to make it convenient to interact with patients, customers, and teams along every customer touchpoint and powers the conversations that matter most.
In this episode, Pete and George talk about how practice owners can meet the increasing demand of personalised service and positive online reviews expected by patients.
George talks through how patient experience has changed throughout the past 18-months and how developing the element of trust and tailored messaging is so important.
Check out the episode and full show notes here.
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