66: Effective, Efficient Public Service, with Seema Verma, Former Administrator, Centers for Medicare and Medicaid Services (CMS)
Meet Seema Verma:
Seema Verma serves on the board of directors for Lumeris, LifeStance Health, WellSky, and Monogram Health. Previously, Seema served as the Administrator for the Centers for Medicare and Medicaid Services (CMS). She was also the Founder, President, and CEO of SVC. Seema received an undergraduate degree in Life Sciences from the University of Maryland, and a Master’s in Public Health from John Hopkins University
Key Insights:
From her work at the state level in Indiana to the national stage at CMS, Seema Verma has established herself as one of the nation’s preeminent health policy leaders.
- Determining Priorities. While CMS administrator, Seema focused on issues that impacted large groups of stakeholders and solved multiple problems at once. For example, addressing interoperability improves quality of care and decreases costs. (12:34)
- Good Business Practices for Government. Under Seema, CMS reorganized to increase efficiency. The regional offices were better integrated with the national team in terms of communication and workflow, and reorganized by centers of excellence rather than location. (19:12)
- Advice from a Mentor. No matter the job, there will be some level of dysfunction. Successful people are able to navigate an environment, regardless of the hurdles, to accomplish goals and make the most of the experience. (25:52)
This episode is hosted by Sanjula Jain, Ph.D. She is a member of the Advisory Council for Her Story, co-founder of Think Medium, and the SVP, Market Strategy and Chief Research Officer at Trilliant Health.
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