#7 What you want to know about solving the staffing problem
Is there ever a time when staffing is not being addressed?
Having adequate staff is a critical component of healthcare. It is more significant than in any other industry probably. In other industries when someone doesn’t show up for work or you have a few vacancies you may be able to shift things and it’s not that big of a deal (at least it's not life threatening) or you are able to make things work. In healthcare, when there are staffing issues, the potential for harm to others increases and satisfaction is challenged both for patients and for clinicians.
There is no one solution or silver bullet to addressing staffing problems! There is a “short game” and a “long game”. In the short game you are finding solutions to the problem of not having enough staff and in the long game you are managing the polarities that are beneath the staffing problem as a proactive strategy to avoid experiencing the problem.
During this episode Tracy and Michelle talk about the recruitment and retention polarity that lies beneath the staffing problem. Managing and leveraging this polarity is the “long game” approach to staffing challenges.