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#26 Perceptions of Leader Empathy and the Relationship to Patient and Clinician Satisfaction with Dr. Wilma Powell Stuart and Dr. Bridget Moore

Healthcare’s MissingLogic Podcast

#26 Perceptions of Leader Empathy and the Relationship to Patient and Clinician Satisfaction with Dr. Wilma Powell Stuart and Dr. Bridget Moore

January 8, 2020

#26 Perceptions of Leader Empathy and the Relationship to Patient and Clinician Satisfaction with Dr. Wilma Powell Stuart and Dr. Bridget Moore

Today we are talking about the role of empathy and leadership in patient satisfaction and clinician satisfaction.

As clinicians we are empathetic with the patients and the families we serve.

Who empathizes with clinicians?

There isn’t much known about how clinicians receive or perceive empathy from others.

We are excited to have our guests Dr. Wilma Powell Stuart and Dr. Bridget Moore share their passion for empathy in the workplace as well as how they have combined empathy and Polarity Thinking™.

These scholars have done some interesting work around looking at staff perceptions of leader empathy in relationship to patient satisfaction and clinician satisfaction.

The results of their study may cause you to pause, if you are a leader, and do some reflecting.

Join us as we discuss what leaders need to consider when it comes to empathy for their employees and how leaders can benefit from and leverage Polarity Thinking™ in their roles.

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