Consumer Centricity and the Power of PAM®
Eric goes one-on-One with Chris Delaney, Founder and CEO of Insignia Health. During the episode, Chris talks about consumer centricity and the importance of the patient activation measure (PAM) for health plans and providers. He provides various case studies and overall guidance on how to successfully implement activation programs that work.
This episode is sponsored by Insignia Health
Insignia Health has been embedded in patient activation research, platform development and consulting for over 20 years providing leading solutions around patient activation assessment as well as patient health coaching and engagement resources.
Their partners include hospitals and health systems, health plans and insurers, pharmaceutical companies and government health programs around the world, including direct contracts with leading healthcare organizations like the Centers for Medicare and Medicaid Services (United States) and the National Health Service (England).
We know, In order to improve a consumer’s health, we have to meet them where they are. The Patient Activation Measure® (PAM®) is a 10- or 13-item survey that measures a patient’s current knowledge, skills and confidence to manage their own health and healthcare. PAM’s design and results are validated by hundreds of published studies from researchers around the world. Visit: insigniahealth.com