440 – Fostering Trust in HealthTech through Clinician Collaboration and AI. Sudeep Acharya and Cate Hilliard, MTX
In this episode of Talking HealthTech recorded at Australian Healthcare Week 2024 in Sydney, host Peter Birch sits down with two guests from MTX APAC: Sudeep Acharya, the CEO, and Cate Hilliard, the Director of Health and Human Services.
They discuss the nuances of building technology solutions that serve the healthcare industry, the importance of engagement with subject matter experts, and the role of change management in successful technology implementation. They also discuss future trends in health tech, such as AI, predictive analytics, and the drive towards patient-centric care.
Key Takeaways:
– MTX focuses on delivering technology solutions, not just software, to underserved industries like public and healthcare sectors with an emphasis on regulatory compliance.
– Engaging with domain experts and clinicians ensures that the developed solutions are tailored to their needs, fostering system trust and adoption.
– Iterative development and feedback loops are critical to building relevant and effective healthcare technology.
– Change management is essential to align people, processes, and technology in any new system implementation.
– Getting clinician buy-in is more than convincing; it’s about creating genuine value for their practice through the technology.
– AI and data analytics are key future trends, focusing on providing a 360-patient view to improve efficiency and patient outcomes.
– The healthcare industry is shifting from a sick care model to one emphasising preventative health, leveraging technology to manage health proactively.
Check out the episode and full show notes on the Talking HealthTech website.
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