Rachel Loui – The Fearless Factor: and the guide to Hacking Fear
Ever wonder what really drives success? Fearless risk-taking, AI-powered interns, and, uh… a chicken heart?! 
This week on #TheShot of #DigitalHealth Therapy, Jim Joyce and I sat down with the energetic Rachel Loui, who’s been through everything from management consulting, big pharma and big tech to hacking fear itself. She’s teaching companies how to conquer AI anxiety, embrace neuropsychology in business, and—oh yeah—how to not bring an actual chicken heart to a meeting.
Tune in to learn why fear is the biggest enemy of growth, why pharma is still playing catch-up, and before your AI intern takes over your job.
Top 5 Key Takeaways
Fear blocks growth—hack it, don’t fight it.
Gen AI is your (nearly) free 24/7 intern.
Pharma still lags behind in AI adoption..
Data and psychology….
oh and … a chicken heart can get you an A.
Show Breakdown
00:00 – 02:00 | Back to Normal Format & AI Backgrounds 
Jim and Eugene discuss returning to regular podcasting and Jim’s AI-generated hotel room mishap.
02:01 – 05:00 | Meet Rachel: Life Starts with Death 
Rachel shares her philosophy on making bold life choices by imagining her 102-year-old self looking back.
05:01 – 08:00 | The Chicken Heart Story
Rachel’s childhood experiment with a real chicken heart sets the tone for her lifelong passion for efficiency and impact.
08:01 – 12:00 | From Pharma to Strategy in China 
Rachel’s path from management consulting to Boehringer Ingelheim and leading strategy in China, Taiwan, and Hong Kong.
12:01 – 16:00 | Startup Lessons & the Reality of Selling to Doctors 
How Rachel’s digital health startup failed, but taught her valuable lessons about sales, psychology, and tech adoption in healthcare.
16:01 – 20:00 | Google & Sales Psychology 
Applying data-driven insights from pharma to Google, managing $500M in revenue, and why sales is ultimately about psychology.
20:01 – 25:00 | Gen AI = Your Free Intern 
Rachel explains why AI is like a 24/7 intern and how companies can leverage it instead of fearing it.
25:01 – 30:00 | Pharma & AI: Playing Catch-Up (Again) 
The industry’s slow AI adoption, learning from consumer brands, and struggles with data-driven decisions.
30:01 – 34:00 | Global Pharma Strategy: Germany vs. China 
Rachel breaks down the cultural challenges of working between German HQ and the Chinese healthcare market.
34:01 – 36:00 | Final Advice: Be Bold, No Fear
Rachel’s key advice for entrepreneurs: push past fear, take risks, and explore new skills—even improv!
