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Building a Customer Experience Culture in Healthcare ft. Craig Kartchner

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Building a Customer Experience Culture in Healthcare ft. Craig Kartchner

April 14, 2022

Building a Customer Experience Culture in Healthcare ft. Craig Kartchner

What does it take to deliver the type of experience that keeps healthcare consumers loyal? Is it something that can be bought off the shelf and quickly configured in your EMR? 

Join Craig Kartchner, AVP of Marketing and Customer Experience at HonorHealth, and host Chris Hemphill as they highlight the building blocks of culture, leadership and organizational shifts in metrics and mentality.

This conversation is brought to you by Actium Health. For more information about our show or guests, visit hellohealthcare.com.


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