21: Collaborative Care for Mental Health, with Virna Little, Psy.D., Co-founder and COO, and Shane Hutchins, Co-founder and CEO, Concert Health
Meet Virna Little, Psy.D.:
Virna Little, Psy.D. is a clinical psychologist and the co-founder and Chief Operating Officer of Concert Health. She is also a Zero Suicide Faculty at the Education Development Center and an Advisory Board Member for the Network for Excellence in Health Innovation. She received her PsyD in Psychology from California Coast University and Master of Social Work from Fordham University.
Meet Spencer Hutchins:
Spencer Hutchins is the founder and CEO of Concert Health. Previously, Spencer was co-founded and CEO of Reflexion Health and Senior Director of Business Development and Strategy at West Wireless Health Institute. He also served as a member of the founding healthcare team at the Federal Communications Commission and as a consultant at Booz & Company. Spencer received an MBA from Yale School of Management.
Key Insights:
Virna Little, Psy.D., an experienced clinician, and Spencer Hutchins, an experienced entrepreneur, are working to seamlessly integrate physical, behavioral, and mental healthcare.
- Collaborative Care. Collaborative care is patient-centered care. Patients are given the flexibility to choose their treatment path. It leverages the trust and relationship patients build with their primary care physician and compliments it with a team of specialists. (8:36)
- How to Disrupt Healthcare. Spencer points out that sometimes disruptors pretend that the complexity of healthcare doesn’t exist. Effective disruption must take into account the complicated relationship between providers, patients, and payers. He emphasizes the importance of humility, and being honest when you don’t have all the answers. (12:26)
- Attracting Talent. It’s important to think about how clinicians fit into your product. Concert Health provides fair pay and benefits, as well as a broader value proposition: at Concert Health, providers can become better clinically, and do the most good for the largest number of people. (17:50)
- Advice for Entrepreneurs. Dr. Little advises that entrepreneurs be thoughtful about finding the right partner. Her and Spencer’s strong partnership is foundational to Concert Health. (28:28)
This episode is hosted by Rich Roth. He is a member of the Advisory Council for Day Zero and is the Senior Vice President and Chief Strategic Innovation Officer with Common Spirit Health.
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