373 – Taking Australian digital health to the Middle East & beyond. Thom Soutter, Synapse Medical Services & Advance Health
In this episode of Talking HealthTech, host Peter Birch is joined by Thom Soutter, Business Development Director at Synapse Medical Services. They discuss the international endeavors of Synapse Medical Services and their unique approach to healthcare financing systems. They explore how to extend digital health solutions from outside of Australia into regions like the Middle East, navigating complex healthcare systems, different regulations and cultural norms, and maintaining integrity and efficiency of HealthTech solutions in different jurisdictions.
Key Takeaways:
– Synapse Medical Services is a med tech company that specialises in healthcare financing and administration, with a focus on improving efficiencies, reducing wastage, and fraud in health systems.
– They have developed technology to aid clinical coders, supplementing their work to support smaller facilities and improve turnaround times for reimbursement.
– The complexity and detail of clinical coding requires extensive training, and the technology helps to make the process smoother and provide more visibility on facility revenue.
– Building trust and credibility with the clinical coding community was important for Synapse Medical Services when introducing their technology solutions.
Check out the episode and full show notes on the Talking HealthTech website.
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