Keynote: Patient Engagement and The Evolving Role of the CIO with Tressa Springmann
August 1st, 2024: Tressa Springmann, SVP, CIO, and CDO for LifeBridge Health, explores the dynamic and evolving role of the CIO in healthcare. Tressa shares her unique journey from biochemistry research to healthcare IT leadership, emphasizing mentorship’s critical role and adaptability’s importance in career development. As they discuss digital transformation, Tressa highlights LifeBridge Health’s innovative digital front door strategy and its unexpected successes, such as the touchless check-in process that streamlined operations and enhanced patient engagement. How does the CIO balance the need for technological innovation with organizational change management? What are the challenges and opportunities presented by AI in healthcare? And how can healthcare organizations ensure effective digital transformation while maintaining high standards of care and patient satisfaction? Tressa’s insights provide a roadmap for navigating these complex issues, making this episode a must-listen for healthcare leaders aiming to drive impactful change.
Key Points:
- 01:24 Meet Tressa Springmann: Career Journey
- 02:01 The Evolving Role of the CIO
- 08:33 Digital Transformation in Healthcare
- 17:59 AI and Technology Governance
- 23:46 Empowering Patients and Clinicians
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