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36: Paying for Health, Not for Healthcare with Felicia Norwood, Executive Vice President and President for Anthem, Inc.’s Government Business Division

The Gary Bisbee Show

36: Paying for Health, Not for Healthcare with Felicia Norwood, Executive Vice President and President for Anthem, Inc.’s Government Business Division

In this episode, Gary speaks with Felicia F. Norwood, Executive Vice President and President for Anthem, Inc.’s Government Business Division. The conversation explores value-based contracts and the future of healthcare,…
November 18, 2021

36: Paying for Health, Not for Healthcare with Felicia Norwood, Executive Vice President and President for Anthem, Inc.’s Government Business Division

Meet Felicia Norwood:

Felicia Norwood is the Executive Vice President and President for Anthem’s Government Business Division. Prior to Anthem, she was the Director for Illinois’ Department of Healthcare & Family Services. She held numerous leadership positions in her nearly 20-year tenure with Aetna. Felicia has over 25 years of commercial and government healthcare operations, strategy, and management experience. 

Key Insights:

Felicia Norwood’s career has spanned public and private healthcare. In both circumstances, she learned to work across the aisle and build bridges. 

  • Stepping Out of the Box. Be curious and ask about other roles you are interested in, even if you aren’t a traditional fit. (11:54)
  • Value-Based Care. The future of healthcare is whole person health. Value-based contracts are here to stay, and will likely grow. (32:55)
  • You Define You. People will have issues around race and gender, but don’t let other’s issues define you. (41:05)
  • Simplify Healthcare. If Felicia could snap her fingers and change one thing, it would be to make healthcare simpler. (41:18)

Relevant Links:

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