THE ANTIDOTE TO CONFLICT: Care LESS About What YOU Think
Rob Cook is a bad-ass gentleman. A softened, hardened veteran. A scholar of life. And the youngest-looking grandfather you’ve ever seen, despite the 4 lives he’s already lived – the wisdom he freely shares from any one of those lives will make you see the world in a different, better way.
As nurses we’re taught to ‘leave your personal baggage at the door’ when you walk into the work environment as a contributing factor to being at your best for your patients or your coworkers who rely on you.
We’re also taught, in “conflict resolution,” all sorts of tactics for dealing with challenging situations with patients and co-workers, terms like: Mind-set, Communication, Emotional intelligence, Stress management, Empathy, Impartiality, Negotiation, Active Listening, Impartiality, etc…
Sometimes ‘leaving personal baggage at the door,’ and applying the tactics required for ‘conflict resolution,’ require ‘super-human’ feats of ‘not-taking-life personally.’ So what do you do if you are, in-fact, a human?
In this interview, Rob shares from his personal experience to make you rethink everything you’ve been taught about de-escalation and ‘conflict resolution.’ It’s not about caring LESS about what others think about you, it’s about caring LESS about what YOU think about you.
RNs get a CE for this course on RNegade.pro.