SONSIEL: Putting Staff Care First: Improving Patient Outcomes Through Emotional Support and Recognition with Karen Miguel, Quality and Safety Staff Specialist at Mass General Hospital
If you care for the staff, they’ll care for the patients.
This week on the SONSIEL Podcast, Karen Miguel, Quality and Safety Staff Specialist at Mass General Hospital, shares how leaders can help their staff do their jobs more fluidly to enjoy it more and produce better outcomes. She also discusses why this work is important with new graduates entering the workforce, helping them create a self-care plan and teaching them how to approach difficult conversations.
Listen to this episode and learn from Karen Miguel how Quality and Safety takes care of patients and the staff.
Click this link to the show notes, transcript, and resources: outcomesrocket.health