CD: How Innovation Can Bring More Empathy to Healthcare with Adrienne Boissy, MD, MA, Chief Medical Officer for Qualtrics at Cleveland Clinic
We need to revitalize healthcare with empathy at its heart.
In this episode, Dr. Adrienne Boissy discusses with host Matt Troup the importance of recognizing patients’ humanity and the challenges of maintaining empathy in a healthcare system focused on efficiency. She emphasizes intentional care, technology’s role in enhancing the patient journey, and the importance of measuring satisfaction and aligning values in the intersection of empathy and technology.
Tune in to learn how Dr. Adrienne Boisy humanizes healthcare and the patient experience with empathy and technology!
Click this link to the show notes, transcript, and resources: outcomesrocket.health