E62: Seth Ervin – Libraries as Platforms of Community Change
Can you name an institution more welcoming and inclusive than a library? Probably not.
In this episode, we learn from Seth Ervin, Chief Innovation Officer at the Charlotte Mecklenburg Library, about how he applies innovation principles to design the library experience of the future. Libraries are a critical social infrastructure (a phrase elucidated by Professor Eric Klinenberg in his exceptional book Palaces for the People) and Seth and his team believe the library can act as a platform of community change. How? – Exceptional service design and rapid prototyping of ideas like mobile libraries, makerspaces, coding labs, community media, and more that will impact data literacy, economic mobility, and social determinants of health.
Another innovative Library system: Calgary Central Library
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