E48 Part 1: Designing for Cultural Competency and an Inclusive Workforce
Our world is becoming increasingly complex and wonderfully diverse. How can organizations keep pace with this expanding diversity and design with cultural competency? Episode #48 Part 1 features Kinneil Coltman, Vice President and Chief Diversity Officer at Atrium Health; Elizabeth Watson, Manager of Innovation; and Ben Tingey, Manager of Innovation and, for this episode, in a hybrid role as host and guest.
Listen and learn about how a large healthcare system champions diversity and inclusion, adapts services to meet culturally unique needs, includes cultural groups in the design process, and improves health outcomes and community trust as a result.