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SoundPractice Podcast

SoundPractice Podcast

The business podcast for physicians and health care leaders.

Latest From Series

Emotional Intelligence, Patient Experience, and Things That Make Our Days Better

Do you understand your EQ?  Emotional Quotient? Are you aware of your personal competencies and social competencies? 

Susan Childs of Evolution Healthcare Consulting has spent years advising healthcare organizations on how to make life better for staff and patients.  Her real-world experience reveals itself in the specific, quality advice offered, including how to build emotional intelligence into your policies and procedures.

This episode of SoundPractice offers Susan Childs’ take on strategies and approaches to fully support your communication efforts and will result in increased staff member engagement and communication, and better patient care.

Susan Fink Childs, FACMPE
[email protected]

Evolution Healthcare Consulting
www.evohcc.com

 

April 29, 2020

Unstoppable Love: Dan Diamond Talks About Leading Under Crisis Conditions

As COVID-19 continues to impact us on a global scale, maintaining the health and well-being of providers and clinical teams is critical. But how can we do this when the demands on healthcare workers are so high?

In this special episode, we talk with speaker, author, coach, international disaster physician, and retired street mime Dan Diamond, MD. Dr. Diamond was the Medical Director for Medical Teams International’s First Response Team to Haiti and played a strategic role as Director of the Mass Casualty Triage Unit at the New Orleans Convention Center after Hurricane Katrina. His passion is equipping people to perform under pressure, and his stories and lessons from being in the heart of a disaster zone are highly relevant to the crisis our healthcare system faces today.

Leadership in the Midst of Crisis - here you will find helpful information, resources and guidance specific to this evolving situation. 

Leadership in Time of Crisis - community for physician leaders to ask questions, share expertise, and network with peers in real-time discussion groups. (Free account required.)

Dan Diamond, MD
https://www.dandiamondmd.com/

 

April 9, 2020

It’s Not About You: The Value of Mentoring

Mentorship is built into a physician's clinical training, but what happens after medical school and fellowship ends? Finding a mentor to help guide your career and provide insight from their own experience is an important part of leadership development.

In this SoundPractice episode, Cheryl Toth and Mike Sacopolus talk with Michael Lalor, MD, MBA about the value of mentoring based on his years of experience as both a mentor and a mentee. Also joining the conversation is Jill Kopin, Career Services and Mentorship Program Coordinator at the American Association for Physician Leadership. Jill adds insights about the AAPL's mentoring program, and how members can access and benefit from this offering.

Michael Lalor, MD MBA CPE FACHE HMDC FAAHPM
linkedin.com/in/michael-j-lalor-md

Jill Kopin, Career Services and Mentorship Program Coordinator 
[email protected]s.org

 

March 25, 2020

The Use of Technology and Telemedicine in the Battle Against COVID-19 and Coronavirus

Today we join the conversation around COVID-19 and the use of technology and telemedicine to enable efficient communication among physicians, healthcare professionals, and patients.

In this Bonus SoundPractice episode, Mike Sacopolus speaks with Dr. Peter Alperin. Peter Alperin, MD trained as an internal medicine physician at UCSF and is currently Vice President at Doximity where he leads the development of products geared towards clinicians.  

Communication is the centerpiece of good healthcare and the use of technology (remote evaluation and monitoring, basic video conferencing, telemedicine) is being used to triage patients during the COVID-19 pandemic.  Dr. Alperin discusses how physicians and payers are embracing telehealth, using technology for clinical care, and the emerging models for reimbursement for these services.  Physicians are also honing their clinical skills, working remotely in a safe manner, and looking for jobs and opportunities that leverage telemedicine and other technologies.

Join us as Dr. Alperin shares his thoughts on technology and telemedicine benefits for patients and physicians, particularly when practicing amid an infectious disease pandemic like COVID-19.

Contact Peter Alperin, MD, at [email protected]

RESOURCES

Telemedicine and COVID-19 Billing and Coding Frequently Asked Questions
https://codingintel.com/telemedicine-and-covid-19-faq/

TIME -The Coronavirus Outbreak Could Finally Make Telemedicine Mainstream in the U.S.
https://time.com/5793535/coronavirus-telemedicine-telehealth/

 

March 16, 2020

Building a Culture of Trust

When a lack of effective leadership eroded trust in a 100+ year old health system, the organization needed a respected leader who could restore faith and employee engagement. In this SoundPractice episode, Cheryl Toth and Mike Sacopolus talk with general surgeon Michael Canady, MD, MBA, CPE, who stepped into the role of CEO of Holzer Health System during a critical time. Dr. Canady describes the path he paved to move the organization from a culture of fear to a culture of trust, and how the simple change of allowing employees to step up and do the right thing for patients has reduced fear and rebuilt organizational culture. 

 

March 11, 2020

Our Best Hope: Value-Based Healthcare

It’s a strong argument. We pay more per person for healthcare than any other country in the world. That high price tag does not translate into the best outcomes. Several dozen countries obtain better results for less money. Dr. Grace Terrell, Chief Executive Officer at Eventus Wholehealth, and healthcare attorney Julian (Bo) D. Bobbitt, Jr., attorney at Smith Anderson and President of Value Health Partners, LLC have authored a new book, Value-Based Healthcare and Payment Models: Including Frontline Strategies for 20 Clinical Subspecialties, which points to value-based healthcare as a model to replace the prevalent fee-for-service model. Mike Sacopolus and Cheryl Toth, in this episode, looks at the requirements and benefits associated with value-based healthcare.

Value-Based Healthcare and Payment Models: Including Frontline Strategies for 20 Clinical Subspecialties

Grace E. Terrell, MD, MMM, CPE, FACP, FACPE
Linkedin.com/in/grace-terrell-md-5a483914

Julian (Bo) D. Bobbitt, Jr.
https://www.smithlaw.com/professionals-Julian-Bobbitt

 

February 26, 2020

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SoundPractice

SoundPractice, hosted by the American Association for Physician Leadership®, delivers practical information and fresh perspectives for physician leaders and those running healthcare systems. Physician advocates Michael Sacopulos, JD (healthcare attorney, author, speaker) and Cheryl Toth, MBA (business writer, speaker - former practice consultant and healthcare tech executive) bring you the best thought leaders, crisp humor, and pithy tips to help your healthcare organization thrive.
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Team

Cheryl Toth, MBA

Cheryl Toth, MBA

Cheryl Toth, MBA, is a professional development leader, trainer, and content creator. Her passion is empowering physicians and practice teams to achieve goals, improve performance, and enjoy their work.

She brings 25 years of practice management consulting, training, healthcare technology leadership, and content development to her projects.

Cheryl has a BS, Music from Western Michigan University and an MBA, Finance from Loyola University Chicago. She received coaching training from Erickson College. A distance runner and life-long learner, Cheryl enjoys culinary, visual, and performing arts, loves to travel, and aspires to speak Spanish fluently.
Michael J. Sacopulos, JD

Michael J. Sacopulos, JD

Mike is the CEO of Medical Risk Institute (MRI), a firm that provides proactive counsel to the healthcare community in order to identify where liability risks originate, and reduce or remove these risks. Mike’s unlawyerlike pragmatism and clever wit make him a sought after speaker by national specialty societies MGMA national and state chapters, and trade associations.

Mike is General Counsel for Medical Justice Services where he is tasked with keeping the organization’s members out of meritless lawsuits. In a fit of madness, Mike agreed to work with a Lloyd’s of London firm, to write the first cyber insurance product designed exclusively for healthcare industry.

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