SoundPractice Podcast

The U.S. Armed Forces have been making efforts to properly care for soldiers and sailors since Jonathan Letterman became medical director of the Army of the Potomac in July of 1862. Battlefield care requires skills and procedures different from civilian care. In this episode of SoundPractice, Mike Sacopulos discusses with Neil E. Grunberg, PhD, how the U.S. Armed Forces trains physicians and promotes leadership skills for the benefit of service members. Grunberg is the director of Leadership Research & Development, professor of Military & Emergency Medicine, and professor of Neuroscience at the Uniformed Services University of the Health Sciences in Bethesda, Maryland. He has been educating physicians, psychologists, and nurses for the Armed Forces and Public Health Service since 1979. He has published more than 220 papers addressing behavioral medicine, drug use, stress, traumatic brain injury, and leadership. [email protected] Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Gretchen Morgenson is the senior financial reporter for the NBC News Investigative Unit. A former stockbroker, she won the Pulitzer Prize in 2002 for her “trenchant and incisive” reporting on Wall Street. Previously at The New York Times and The Wall Street Journal, she and coauthor Joshua Rosner have written a new book, These Are the Plunderers: How Private Equity Runs—and Wrecks—America.   In the 1902 State of the Union Address, Theodore Roosevelt said, “Our aim is not to do away with corporations; on the contrary, these big aggregations are an inventible development of modern industrialism. We are not hostile to them; we are merely determined that they shall be so handled as to subserve the public good.” What would President Roosevelt have to say about private equity’s recent interaction with healthcare?   As private equity firms invest in everything from dermatology practices to emergency room staffing companies, the impacts are not always obvious. Gretchen Morgenson’s new book, excellently researched and compiled, examines private equity influence in America. You will be surprised by the findings.   Learn more about the American Association for Physician Leadership at www.physicianleaders.org

We all know a family member, friend, or a patient self-diagnosed with the help from search engines. Although some clinicians roll their eyes when patients arrive armed with information from online research, the Internet has opened the door to health education.  And we know that more engaged, informed patients have better clinical outcomes. John Whyte, MD, MPH, is chief medical officer at WebMD, and leads the development of strategic partnerships that create meaningful change around important public health issues. He has written extensively, creating award-winning health content for TV and the web, and developed numerous initiatives addressing diversity in clinical trials. In this interesting discussion with host Mike Sacopulos, Whyte talks about his career path and provides a behind-the-scenes look at WebMD which provides an important service by presenting quality health information to our citizens. https://www.webmd.com/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Mike Sacopulos speaks with Kristin E. Lauter, PhD, about her chapter titled, “Trust, Access, and Visibility,” in the book, Lessons Learned: Stories from Women Leaders in STEM. Lauter is the director of Research Science, North American Labs for Meta AI Research. The New England Journal of Medicine recently published a series of articles looking at AI in medicine. After spending more than 20 years at Microsoft, Lauter is now at the forefront of AI research at Meta.  In this interview, she describes the basics of AI and how the power of AI will be powerful for society. She also describes risk inherent because of human involvement; how humans could misuse the tools. As a past president of the Association of Women in Mathematics, Lauter has been a strong advocate of women in STEM positions.  She describes her philosophy of the goal of “1/3” and her work in launching the Research Networks program to support and advance women in math and computer science.  She finds the chapters in the Lessons Learned book to be inspiring – both in messaging to younger professionals that, “You are not alone” and in advocating for both access and recognition of work of women and other underrepresented minorities in the sciences. Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Kathleen Neuzil, MD, MPH, is the Myron M. Levine MD, DTPH Professor in Vaccinology, professor of medicine and pediatrics, and is the director for the Center for Vaccine Development and Global Health at the University of Maryland School of Medicine. Mike Sacopulos speaks with Neuzil about her chapter in the book, Lessons Learned:  Stories from Women Physician Leaders, her work for a non-profit, and her work in academic medicine. Throughout her career the power of mentorship, both as beneficiary and as benefactor, has been an inspiration to her. But what makes a good mentor?  How do women find role models who balance a family and a successful career? How has the aftermath of the COVID-19 pandemic had an impact on women and young families advancing in their healthcare careers? Neuzil’s leadership story is inspirational. She shares how small acts of kindness, via mentorship, can result in tremendous returns. Her clinical and policy talent, anchored on the bedrock of science, has benefited countless people around the globe. Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Wendy Dean, MD, is a writer, speaker, podcast host, and the president and co-founder of The Moral Injury of Healthcare (fixmoralinjury.org), a nonprofit focused on alleviating distress in the workforce through training and consultation. She and her co-founder, Simon G. Talbot, MD, began the conversation about moral injury in healthcare with the publication of their seminal work in STATNews on July 26, 2018. They have also recently published the book, If I Betray These Words: Moral Injury in Medicine and Why It's So Hard for Clinicians to Put Patients First. In this interview with host Mike Sacopulos, Dean discusses what constitutes a moral injury and how technology and compensation models can add to the problem for healthcare employees. They discuss the boards of medicine and their role in protection to physicians. In addition, she shares some ideas on viable solutions to the situation currently in healthcare. [email protected] www.fixmoralinjury.org Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Describing her own path as a physician leader, Deborah M. Shlian, MD, MBA, also shares her book plan and the resulting project with 30+ contributors to the book published by the American Association for Physician Leadership, Lessons Learned: Stories from Women Physician Leaders. Fascinating stories from women in leadership roles – as models and templates for other physicians. Further, Shlian discusses with host Mike Sacopulos the main reasons keeping women from leadership roles, the statistics on women in medical school and medical training, and COVID-19 and its impact on women physicians. Shlian is a board-certified family practitioner with more than three decades of clinical and management experience. She has been able to balance work-life with writing, producing several nonfiction articles, chapters, and books on medical management issues. She also writes fiction. Her works of fiction have won literary awards, including the Florida Book Award’s Gold Medal. https://www.physicianleaders.org/publications/books/lessons-learned-stories-from-women-physician-leaders Learn more about the American Association for Physician Leadership at www.physicianleaders.org.  

Brenda Denzler, PhD, is an author and editor. Her career as an editor and writer was cut short after her diagnosis with inflammatory breast cancer in 2009, at which time she was also diagnosed with treatment-related medical PTSD springing from medical encounters she had experienced at the age of five. After a difficult and re-traumatizing (but successful) course of cancer treatment, she began writing short pieces focused on cancer and, increasingly, on mPTSD that were published in local venues, on the Cure Today website, on MedPage Today, and in the British Medical Journal. The Facebook support group that Brenda Denzler moderates for treatment-related medical PTSD now has 1000 members. In Brenda Denzler’s discussion with Mike Sacopulos, she describes how patients with post-traumatic stress disorder, caused by past medical treatments, choose to call themselves “treatment-traumatized” patients although healthcare professionals may categorize these patients as, “difficult.” The American Association for Physician Leadership takes the opportunity to share Brenda’s story with the SoundPractice audience of physicians and inter-professional healthcare providers. A complete list of her health-related work can be found at: https://muckrack.com/brenda-denzler Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Healthcare can be tough on patients, clinicians, and administrators who work in the system. Clinicians are burning out at alarming rates; depression and suicide are on the rise. Patients often feel alone in a complex system, ​and administrators balance competing demands in what feels like a zero-sum game.​ Enter COVID. Our healthcare system, and our country, has never seen anything like it. We need empathy and human connection now more than ever. Jennifer Sweeney is a co-founder of X4 Health and the co-creator of 3rd Conversation, an innovation program that brings together patients, clinicians, and health system leaders to connect deeply, build trust, and develop bi-directional empathy. A trained leadership coach and patient advocate, Jennifer Sweeney is interviewed by host Mike Sacopulos on strategies for healthcare administrators and physicians to have the best outcomes. ​www.X4Health.com  Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Host Mike Sacopulos interviews Beth (Elizabeth) Garner, MD, MPH, who contributed her life and career story to the AAPL book, published in 2022, Lessons Learned:  Stories from Women Physician Leaders. Garner is currently chief scientific officer of Ferring Pharmaceuticals, and  president of the American Medical Women’s Association (AMWA). She received joint MD and MPH degrees from the Harvard Medical and Public Health Schools and trained in obstetrics and gynecology at Brigham and Women’s (BWH)/Massachusetts General Hospitals. She was a 2019 awardee of the PharmaVoice 100 Most Inspiring Individuals in the life sciences industry and received the 2022 Women in Science Award from AMWA. Physicians working to improve our healthcare system give us hope. Prepare to meet one of those extraordinary physician leaders. Dr. Garner’s story and career trajectory should inspire other physicians, other women. @egarnermd https://www.physicianleaders.org/publications/books/lessons-learned-stories-from-women-physician-leaders Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Physician autonomy, patient autonomy, state authority. When it comes to end-of-life issues, these spheres do not interact smoothly. Legal and medical ethical questions abound. Physicians wrestle with this important topic. This episode takes a deep dive into topics surrounding right-to-die with one of our nation’s leading medical ethicists. Ira Bedzow, PhD, is a senior fellow at the Center for the Study of Law and Religion, Emory University, and head of the Unit of the International Chair in Bioethics at Emory University.  His interests relate to understanding the ethical implications of biotechnology and healthcare policy as well as how organizations can create an ethical culture through values-driven leadership.  Bedzow is also a senior scholar at the Aspen Center for Social Values, co-director of the Maimonides Institute for Medicine, Ethics, and the Holocaust (MIMEH), and a regular contributor in Forbes for their Diversity, Equity, and Inclusion section. He is also an Orthodox rabbi (yoreh yoreh, yadin yadin). Prepare for a thoughtful exploration of an important and complex topic including topics such as these: MAID (medical assistance in dying): Is avoiding suffering enough of a reason legally, or even morally, to take one's own life?  And how does a society decide when the suffering is great enough to legally approve that choice? How can the U.S. create laws that would manage the nuanced individual cases that would arise in an area as sensitive as this? Obviously, any laws on voluntary end-of-life must consider the rights of the individual to make decisions for himself or herself.  But should these laws also consider the effects of an individual decision on other people, especially those who might be involved in fulfilling the person's wishes? https://www.cuanschutz.edu/centers/bioethicshumanities/education/aspen-ethical-leadership-program-2023 [email protected] Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Jeffrey T. Gorke is the author of The Employed Physician: Your Essential Guide to the Business of Medicine. His experience ranges from Medicare administration to running both large and small, single-specialty, privately held medical group practices to medical society management on a national level.  Gorke specializes in turning around employed health systems and revenue cycle process improvement and delivering quantifiable returns on investment (ROI) for practices and health systems.   As more and more physicians opt for employed positions, either when starting their careers or transitioning from independent practice to “employee” status, or when a practice is sold or merged, this podcast interview sets the stage for giving physicians the history and elements of business know-how to succeed as an employed physician. This episode offers an important briefing on trends in employment for physicians by an accomplished official. Jeff Gorke  (678) 333-3419 https://www.physicianleaders.org/publications/books/the-employed-physician-your-essential-guide-to-the-business-of-medicine Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

As we consume news and information in different ways than in past generations, it is both an opportunity and a challenge for physicians to make use of social media platforms to inform and connect with each other … and their patients. Mike Sacopulos interviews Umbereen Nehal, MD, MPH, FAAP, a digital health physician leader.  She is an MIT Sloan Fellow MBA candidate, a former Medicaid medical director, and a former CMO.  Nehal has been named a “Top Voice” four times by LinkedIn. She is now developing a FemTech venture at MIT, combining her experiences as a patient, caregiver, payer, public servant, certified coach, physician, and advocate. Crafting an influential presence on social media platforms, Nehal shares: Strategies that have had an impact on the way she practices medicine. How to be a patient advocate via access to patients’ perspectives and patient stories. https://www.linkedin.com/in/usnehal https://www.nehalgroup.com/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Aimee Greeter, MPH, FACHE, is a principle at SullivanCotter in Charlotte, North Carolina, and the author of Effective Crisis Leadership in Healthcare: Lessons Learned from a Pandemic. A popular speaker across the nation, and an author of articles on topics such as hospital-physician alignment, clinical engagement, practice mergers, professional service agreements, and executive leadership, Greeter is also a fellow in the American College of Healthcare Executives and holds a Lean Six Sigma Yellow Belt. In this timely podcast, host Mike Sacopulos and Aimee Greeter discuss the elements of planning for and managing a crisis for any healthcare organization through the lens of the recent pandemic. In addition to her work in crisis management, Greeter also specializes in helping organizations assess, develop, and implement pay and career equity initiatives and consults with employers on ways to improve fairness, transparency, and advancement for all people regardless of their gender identity, race, and ethnic background. She also collaborates closely with clients to optimize physician and advanced practice provider alignment and affiliation activities to support quality care outcomes, cost efficiencies, integrated care team delivery, and patient-centered operations. https://www.linkedin.com/in/aimeegreeter https://www.physicianleaders.org/publications/books/effective-crisis-leadership-in-healthcare-lessons-learned-from-a-pandemic Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Susan Fink Childs, FACMPE, is the author of the new book, The Emotionally Intelligent Physician Leader, published by the AAPL.   Ms. Fink Childs’s mission is to help healthcare practices build compassionate, accessible care while ensuring each staff member is respected and recognized for their individual value, impact, and contribution to the organization. Host Mike Sacopulos discusses the following with Susan Fink Childs: The genesis of the book project. Childs’s philosophy on communication in the healthcare practice (both with staff and with patients). Hints for physicians and non-clinical staff members on increasing their EQ (emotional quotient) via communication skills and body language. Childs is a national presenter and international author for organizations including AAPL, AAOE, AAP, MGMA, Ascent, ACC, and the AMA. She also served as the ACMPE education advancement chair with MGMA. https://evohcc.com/contact/ https://www.physicianleaders.org/publications/books/emotionally-intelligent-physician-leader-childs Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Richard J. Baron, MD, MACP, is president and CEO of the American Board of Internal Medicine and the ABIM Foundation.  In this timely and important podcast, Baron discusses the history and mission of the ABIM and its role in healthcare in the United States. The ABIM, most recently, has taken on the issue of medical misinformation and how it has contributed to the deterioration of trust in medicine and science. Baron discusses, in detail, a recent piece in The New England Journal of Medicine where he and his co-author discuss the importance of the medical profession maintaining independence from political interference and the consequences of attempts to politicize medical issues. Baron expands on how this situation is having an impact on physicians, their patients, and medicine. As a bonus, host Mike Sacopulos and Dr. Baron discuss Baron’s undergraduate degree in English and how those studies helped both his writing and his skills as a physician leader. Protecting the Legitimacy of Medical Expertise by Richard J. Baron, MD, and Carl H. Coleman, JD https://www.nejm.org/doi/full/10.1056/NEJMp2214120 https://www.abim.org/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Bruce Goldfarb is an award-winning writer whose work has appeared in the Baltimore Sun, Washington Post, USA Today, Baltimore magazine, American Archaeology, American Health, and many other publications. For ten years, Bruce has served as executive assistant to the Chief Medical Examiner for the State of Maryland and the public information office for the Office of Chief Medical Examiner (OCME). Bruce’s newest book, OCME: Life in America’s Top Forensic Medical Center published February 2023. Host Mike Sacopulos discusses the new OCME book with Goldfarb, a behind-the-scenes portrait of one of the largest and busiest forensic medical centers in the United States. Once celebrated as the gold standard of death investigation, the OCME of Maryland was hammered between an epidemic of violence and opioid deaths and strangling budgetary restraints imposed by indifferent state officials, ultimately plunging the institution into crisis. The author highlights the dedicated professionals who work against increasingly daunting odds. In the U.S., forensic death investigation is in a precarious state.  The shortage of forensic pathologists, shrinking government support, a decade-long opioid epidemic causing a rising tide of drug related deaths, delays in autopsies leading to delayed burial and survivor benefits being paid, delays in criminal investigations and civil litigations, all contribute to a system failing to provide essential public health services in many parts of the country. brucegoldfarb.com/ocme Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Host Mike Sacopulos interviews senior vice president of marketing and innovation from Jackson + Coker, Ted Weyn. He covers the current landscape for locum tenens, from the perspective of the organization that is interested in using locums and the physicians who are looking at work-life alternatives. Physician leaders and healthcare administrators are familiar with the staffing problems in medicine. The lack of physicians in certain geographic regions has become a chronic concern for healthcare systems and medical practice.  This episode of SoundPractice covers: Insights and tips for organizations in need of physicians and how locums should be a part of manpower planning. Physicians who need a change – of career, setting, or for personal reasons – and how locums offer a path forward. How locums impact a hospital’s profitability and ability to deliver patient care. What a good relationship looks like between a staffing company and a healthcare organization. https://jacksoncoker.com/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org.  

Susan Dentzer is the president and chief executive officer of America’s Physician Groups (APG), the organization of more than 335 physician practices that provide patient-centered, coordinated, and integrated care for patients while being accountable for cost and quality.  APG members provide care to nearly 90 million patients nationwide. Dentzer is one of the nation’s most respected health and health policy thought leaders and a frequent speaker and commentator on television and radio, including PBS and NPR, and an author of commentaries and analyses in print publications such as Modern Healthcare, NEJM (New England Journal of Medicine)-Catalyst, and the Annals of Internal Medicine.  As part of Mike Sacopulos’ introduction of Susan Dentzer, “In one of the darker moments of the American Revolution, Benjamin Franklin said to his fellow patriots, ‘We must, indeed, all hang together or, most assuredly, we shall all hang separately.’ ” While coming together to make this country a better place is not new, it is still needed. Organizations like America’s Physician Group help the medical profession and our nation.  In this insightful conversation, you’ll learn the initiatives the APG is putting in place to benefit all physicians. https://www.apg.org/team/susan-dentzer/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

All medical education involves the study of Anatomy.  If you think the field of anatomy has not changed since your days in medical school, think again. Host Mike Sacopulos interviews Valerie DeLeon, PhD, president of the American Association of Anatomy (AAA). “Evolution of a Discipline, the Changing Faces of Anatomy” a Special Issue, was recently published in The Anatomical Record. Sacopulos and DeLeon discuss the Special Issue, the AAA Anatomy Scholars Program, and other current initiatives.  The AAA and its members have been busy with a range of advocacy issues and DeLeon and her colleagues have been doing thoughtful work. https://anato mypubs.onlinelibrary.wiley.com/doi/10.1002/ar.24898 Anatomy Scholars Program https://www.anatomy.org/AAA/AAA/Awards/Anatomy-Scholars-Program/Anatomy-Scholars-Program.aspx?hkey=b397a528-c0b2-4787-b530-198329ed74c0 https://www.anatomy.org/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Climate change is most often thought of in terms of unpleasant weather events.  We occasionally think about specific animal species being impacted by climate change.  Less focused upon are the mental health consequences experienced from an unpredictable environment. Lise Van Susteren, MD, is a general and forensic psychiatrist in Washington, DC, and an expert on the physical and psychological impacts of climate change. In 2011 she co-authored The Psychological Effects of Global Warming on the United States: And Why the U.S. Mental Health System Is Not Adequately Prepared. Van Susteren is also clinical associate professor of psychiatry and behavioral sciences at George Washington University and has been a consultant to the executive branch of the U.S. government profiling world leaders.  She joins host Mike Sacopulos to discuss her work.  Meteorologists and politicians can debate the causes of climate change, but physicians and other healthcare professionals are left to care for the people impacted.  https://www.lisevansusteren.com/ https://www.amazon.com/Emotional-Inflammation-Discover-Triggers-Equilibrium-ebook/dp/B07SH4425B Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Host Mike Sacopulos discusses supply chain management, from the perspective of the physician, the institution, and the patient, with Jimmy Y. Chung, MD, MBA, FACS, FABQAURP, CMRP, chief medical officer of Advantus Health Partners (a subsidiary of Bon Secours Mercy Health) and a board member of the American Association for Physician Leadership. Dr. Chung has spoken at conferences around the country as an expert on clinical integration of supply chain and development of physician leadership in optimizing the cost, quality, and outcomes of healthcare. “Physicians play an important and critical role in the management of supply chains,” says Chung.  In this podcast episode, Chung describes the lessons learned through the COVID-19 pandemic, efficiencies and costs savings that can be gained, and tactics for aligning with physicians for the safety of patients and improved patient outcomes. Learn more about the American Association for Physician Leadership at www.physicianleaders.org

The integration of technology comes with risks while holding the promise of promoting quality of care. Often, quality requires a multi-disciplined approach to both implementation and use.  In this important and widely applicable episode, Mike Sacopulos and Dr. Brian McBeth discuss not only the use of technology for healthcare, but the need for humility in the implementation and use of technology.  He is a contributing editor to the forthcoming book on the topic, Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration. Dr. Brian D. McBeth, an attending emergency physician, has worked in clinical medicine and hospital administration for more than 20 years. He completed the American Association of Physician Leadership’s program as a Certified Physician Executive and is currently Physician Executive at O’Connor Hospital in the Health System of the County of Santa Clara, where he oversees patient safety, hospital quality programs, COVID strategy and response, as well as physician performance and professionalism.   https://www.taylorfrancis.com/books/edit/10.4324/9781003348603/advanced-health-technology-sherri-douville https://www.amazon.com/Advanced-Health-Technology-Managing-Acceleration/dp/1032391480 Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Award-winning journalist, public speaker, and bestselling author Katy Butler has written two groundbreaking books about the end of life and is a thought leader in the national movement for medical reform. Her first book, Knocking on Heaven’s Door: The Path to a Better Way of Death, a national bestseller, was named one of the 100 Most Notable Books of 2013 by the New York Times.  The book was based on her groundbreaking 2010 New York Times Magazine article about her family’s difficult end-of-life experiences. (“What Broke My Father’s Heart”)  SoundPractice host Mike Sacopulos interviewed Katy Butler about her new book, The Art of Dying Well: A Practical Guide to a Good End of Life. A popular speaker on doctor-patient communication and the choices families face near the end of life, Katy has given keynotes and Grand Rounds at Harvard Medical School, Kaiser Permanente, UCSF, and elsewhere. Her interests include Slow Medicine, aging parents, bioethics, parental caregiving, spirituality, dementia, family caregiving, Alzheimer’s Disease, end of life decisions, compassionate care, comfort care, palliative care, hospice, meditation, Zen practice, Buddhism, and how people transform themselves and their lives, especially at the boundary of the psychological and the spiritual. To order Katy Butler’s books:  Books (katybutler.com) Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Marriages and domestic partnerships between physicians are not unusual. Unfortunately, the practice of medicine can be stressful.  Managing a successful relationship between physicians takes some effort and planning. The shared experience of healthcare and having a partner who shares a perspective and passion for medicine is a positive. But some conventional strategies for domestic bliss simply doesn’t work when it comes to busy physicians. Today, this practical episode focuses on a pair of physicians, Yolanda T. Becker, MD, FACS and Bryan N. Becker, MD, MMM, CPE, FACP, who have given great thought on how to make a relationship between physicians thrive.  Innumerable factors affect the lives and careers of two physicians who are married or are partners — especially when the physicians hold leadership positions. Dr. Bryan Becker and Dr. Yolanda Becker wrote on this topic for the AAPL Physician Leadership Journal. https://www.physicianleaders.org/articles/making-two-career-two-physician-marriage-partnership-work Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

As value-based care gains traction across the healthcare landscape, clinical documentation will continue to be subject to intense scrutiny from internal and external stakeholders. Yet, healthcare organizations must take care not to exacerbate the cognitive overload and administrative burdens that plague clinicians today. Join Robert Budman, MD, MBA as he discusses the role of AI-based computer-assisted physician documentation (CAPD) technology in enhancing the accuracy of documentation and easing the burden on clinicians. On today’s SoundPractice episode, Mike Sacopulos interviews Dr. Robert Budman, Chief Medical Information Officer at Nuance Communications. Board Certified in Family Medicine & Informatics, Dr. Budman focuses on efficiency, safety, and quality initiatives, with global experience in multi-EHR and service line care delivery. In his role at Nuance, he primarily supports the CAPD product line, and speaks extensively on healthcare IT. Delivered in a streamlined workflow, Nuance’s proven, evidence-based guidance enables clinicians to capture complete and accurate documentation at the point of care. Discover how to drive better outcomes across the continuum of care with Nuance’s portfolio of CAPD solutions, backed by sophisticated artificial intelligence. To learn more, www.nuance.com/capdLearn more about the American Association for Physician Leadership at www.physicianleaders.org  

Host Mike Sacopulos interviews Ron Paprocki, JD, CFP®,  the  President and CEO of Mediqus Asset Advisors, Inc about the basics of wealth management. Ron is also the co-author of the 2nd Edition of The Prescription for Financial Health: An Authoritative Guide for Physicians. In this practical conversation, Ron covers topics such as these: The age (or how many years post training) should physicians start thinking about asset protection and saving for retirement? The most important asset a physician can have. The “must have” insurance products a physician need to research. Why physicians are particularly vulnerable to investments that may be unwise. Lastly, many physicians are in the midst of caring for parents or family members and so the discussion covers options for long term care. https://mediqus.com/ https://shop.physicianleaders.org/collections/all/products/the-prescription-for-financial-health-an-authoritative-guide-for-physicians-2nd-edition Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

SoundPractice host Mike Sacopulos interviewed AAPL author, Stanley Harris, MD, MA, on his new book, The People Value Proposition: See one, Do one, Teach one … LEAD From topics like The Journey to Leadership and Defining the Leader You Want to Become, to Inspiration and Innovation, The People Value Proposition acknowledges that leadership begins with the individual but emphasizes that by recognizing and nurturing the value of others, everyone succeeds. Harris discusses the importance of empathy, engagement, and motivation to sustain connectivity, inspire innovation, and enable new leaders to emerge. Written as a semi-autobiographical account of leadership development that covers key principles of leadership, The People Value Proposition is conveyed from the unique perspective of the author’s life and experience. It challenges both leaders and potential leaders to acknowledge and promote the value of every individual, enabling optimal utilization of resources and continued team success. www.physicianleaders.org/people-value-proposition Learn more about the American Association for Physician Leadership at www.physicianleaders.org

Studies have shown that Federal Law applying to healthcare is approximately 8X the volume of the entire Federal Tax Code. Laws are heaped upon statutes which are lacquered with countless regulations. All of this creates a complex if not Byzantine system for healthcare professionals to navigate. The penalties for a misstep can be severe.  Fear not. This episode of SoundPractice will provide practical advice from a physician who is also an attorney, Timothy Paterick, MD, JD, MBA, MS. Be prepared to receive legal guidance to keep you out of trouble, while practicing quality medicine. Dr. Tim Paterick’s book, Physicians and the Law: The Intersection of Medicine, Business, and Medical Malpractice is available here: https://shop.physicianleaders.org/collections/all/products/physicians-and-the-law-the-intersection-of-medicine-business-and-medical-malpractice Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Mike Sacopulos interviews Gary Josephson, MD, CPE, MBA, chief medical officer at Nemours Children’s Health, in Jacksonville, Florida, about his new book, Ordinary to Extraordinary: Seven Principles for Life Success.  This book is a useful tool to improve one’s life. Dr. Josephson provides wise counsel on the “7” principles that guide his life, and suggestions for all individuals on how to view life from ordinary to extraordinary. Dr. Josephson describes adversity, his physician leadership journey, and his work as a Certified Physician Executive (CPE). https://www.o2e4life.com/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Dr. Rob Lamberts is an innovator in the world of DPC – Direct Primary Care. Opening his DPC practice in 2013, he continues to believe that the model of care he uses has the real potential to change healthcare. Direct Primary Care (where patients pay a flat fee for their care) combined with the smart use of technology empowers patients, creates the true “medical home,” and redefines the way doctors think about patient care.   In this conversation with host, Mike Sacopulos, Dr. Lambers describes the basics of the model: It is simple.  Patients pay the doctor for their care and the doctor does not have to code to submit to insurance companies. The doctor only has one person to please: the patient. It aligns motivations of both doctors and patients. In DPC, the physician is paid the same if the patients are healthy or sick. This means the physician and patient are aligned; they both want the patient to be healthy and avoid going to the doctor. The payment system is simple and the reliance on technology breaks down complex tasks to greatly reduce cost. Although this model has many features that stand in stark contrast to “business of usual” in healthcare, the model is not for every physician. Tune in for this engaging talk on the pros, the cons, and the pitfalls to avoid in a disruptive model in healthcare. https://doctorlamberts.org/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Dr. Thomas discusses her motivation for writing her memoir, The Heart of the Story: My Improbable Journey as a Cardiologist, her leadership journey in Cardiology, and the advantages of attaining the status of CPE – Certified Physician Executive. She also discusses the work of the WIC “Women in Cardiology” section of the ACC-American College of Cardiology and her concrete advice for physicians who are interested in leadership positions. Lastly, she discusses her various academic appointments, dealing with the inequities in medicine, and her opinion on the progress that is being made for women in healthcare.  https://www.physicianleaders.org/news/finally-a-cardiologist Dr. Thomas’ book is here: https://shop.physicianleaders.org/collections/all/products/heart-story-improbable-journey-cardiologist-thomas Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Michael Walls, DO, MPH, is the current National President of the American Medical Student Association (AMSA) and has been with the organization since he first joined as a member in 2014. In this episode of SoundPractice, Mike Sacopulos and Dr. Walls discuss the rich history and mission of AMSA – and how the organization works to prepare, train, and embolden medical students to become leaders.  With over 30,000 members worldwide, the association’s ongoing initiatives include advocacy for providing equitable lowering drug prices, equitable access to healthcare for all, understanding how environmental and social determinants of health impact health and the timely and paramount issue of reproductive rights. Dr. Walls also discusses the medical education scorecard initiative, which fills gaps that often exist in medical school training. And what should medical school training look like in future?  Dr. Walls and Mike Sacopulos cover that topic as well. https://www.amsa.org/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Benjamin Rattray, DO, MBA, CPE, FAAP is a newborn critical care physician in North Carolina where he serves as Associate Medical Director of Neonatal Intensive Care at the Cone Health Women's and Children's Center. He completed a pediatric residency and a neonatal-perinatal medicine fellowship at Duke University Medical Center, holds an MBA from LSU Shreveport, and is a Certified Physician Executive. He is the author of “When All Becomes New: A Doctor's Stories of Life, Love, and Loss.” Written with powerful, compassionate insight, “When All Becomes New” reveals the joys of triumph and the harrowing experiences in caring for critically ill babies. Above all, it is a meditation on humanism and empathy in life’s most difficult circumstances and the redemptive power of love. Dr. Rattray discusses his physician leadership journey, his mentor, and his experience in both his MBA and his CPE (Certified Physician Executive) training.  He also describes his philosophy for both the science and art of medicine --  his use of writing for stories to bear witness for experiences in medicine. www.Benjaminrattray.com Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

“The Facemaker: A Visionary Surgeon's Battle to Mend the Disfigured Soldiers of World War I”  is an unlikely story of modern plastic surgery on the battlefields of WWI, written by Lindsey Fitzharris. Fitzharris has a Ph.D. in the History of Science and Medicine from Oxford University, and her debut book, The Butchering Art (a no-holds-barred journey into the Victorian era operating room), won the PEN/E.O. Wilson Award for Literary Science. With The Facemaker, a New York Times Bestseller, she introduces us to long-overlooked medical pioneer Harold Gillies, the “Father of Modern Plastic Surgery" (incidentally, Gillies also performed the first phalloplasty on a transgender man, Michael Dillon, in 1945). After experiencing “the brutal hothouse of frontline surgery” firsthand, Gillies devoted himself to rebuilding the burned and broken faces of wounded soldiers, establishing one of the first hospitals dedicated entirely to facial reconstruction. Gillies was an audacious surgical innovator – he invented the “tubed pedicle” to increase the success rate of skin grafts, and developed the epithelial outlay, a method that revolutionized the rebuilding of eyelids. Lindsey draws a direct line from his groundbreaking work to the advances in face transplant surgery happening today.  Dr. Fitzharris traces the birth of plastic surgery back not only to the physical realities of WWI facial wounds, but also to their psychological repercussions. This was a time when, though losing a limb made you a “hero,” losing a face made you a "monster,” and the soldiers in Gillies’s care faced severe stigmatization upon their return to civilian life – many were forced to sit on specifically designated blue benches so that the public knew not to look at them. Plastic surgery emerged to shield injured soldiers from a society that was largely intolerant of facial differences. https://us.macmillan.com/books/9780374282301/the-facemaker Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

The American Association for Physician Leadership (AAPL) today released its 100th SoundPractice podcast episode, in which AAPL speaks with luminaries who shed light on the need to provide physicians with business training and leadership skills for the betterment of healthcare delivery. In the 100th episode of “SoundPractice,” AAPL podcast host Mike Sacopulos speaks with a variety of global leaders in healthcare. Anthony Fauci, MD, director of the National Institute of Allergy and Infectious Diseaseshttps://www.soundpracticepodcast.com/e/physician-leadership-in-the-time-of-covid-19-with-dr-anthony-fauci/ Gary Schwartz, MD, president of Associated Eye Care, author of a blog post on “Lessons from Ted Lasso”https://www.soundpracticepodcast.com/e/leadership-lessons-for-physicians-from-ted-lasso/ Joan Naidorf, DO, author of “Changing How We Think about Difficult Patients: A Guide for Physicians and Healthcare Professionalshttps://www.soundpracticepodcast.com/e/treating-the-difficult-patient-by-joan-naidorf-do/ Shannon Prince, PhD, JD, and author of the new book, “Tactics for Racial Justice:  Building an Antiracist Organization and Community”https://www.soundpracticepodcast.com/e/dr-shannon-prince-on-racial-justice-in-healthcare/ Peter Hotez, MD, PhD, professor of pediatrics and molecular virology at Baylor College of Medicinehttps://www.soundpracticepodcast.com/e/dr-peter-hotez-on-covid-19-bonus-soundpractice-episode/ Laurie Cameron, mindful leadership expert and National Geographic author of the “The Mindful Day: Practical Ways to Find Focus, Calm and Joy from Morning to Evening”https://www.soundpracticepodcast.com/e/mindfulness-and-healthcare-a-discussion-with-laurie-cameron/ Kara Swisher, digital expert and former reporter for The Wall Street Journal and the Washington Post, and Host of the “Pivot” podcast.https://www.soundpracticepodcast.com/e/medical-misinformation-on-tech-platforms-and-the-threat-to-our-public-health-with-kara-swisher/ Luis Pareras, MD, PhD, founding partner of two venture capital funds (HealthEquity and Invivo Ventures, based in Barcelona) and author of "Innovation and Entrepreneurship in the Healthcare Sector: From Idea to Funding to Launch“https://www.soundpracticepodcast.com/e/is-it-a-good-idea-or-a-good-business-opportunity-a-discussion-with-entrepreneur-and-venture-capital-founder-dr-luis-pareras/ Jennifer O’Brien, author of the book, “The Hospice Doctor’s Widow”https://www.soundpracticepodcast.com/e/an-insider-s-perspective-on-end-of-life-and-palliative-care-with-jennifer-o-brien/ Sylvie Stacy, MD, MPH, author of “50 Nonclinical Careers for Physicians: Fulfilling, Meaningful, and Lucrative Alternatives to Direct Patient Care"https://www.soundpracticepodcast.com/e/pivoting-tapping-out-or-trading-up-physicians-transitioning-to-nonclinical-careers/ SoundPractice, the interview driven podcast, launched in November 2018, and set the tone with fresh perspectives on the business of medicine and physician leadership. This roundup of interview excerpts with national and international leaders includes expert commentary from Dr. Peter Angood, CEO of AAPL.    

These two physician leaders have successfully navigated significant career transitions, from clinical care to executive leadership.  Mike Sacopulos, the SoundPractice Podcast host, interviewed Dr. Angood and Dr. Bhatt on strategies for career transitions. In this episode, they cover how physicians can prepare for career changes, the importance of networking (and best practices to expand your network), the best advice for physicians early in their careers, and the career situations that brought Dr. Angood and Dr. Bhatt to executive leadership roles. Jay Bhatt, DO, MPH, MPAManaging Director, Deloitte Services LP, and Executive Director, Deloitte Center for Health Solutions and Deloitte Health Equity Institute.  [email protected] Peter B. Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)President and CEO, American Association for Physician Leadership Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Ellis “Mac” Knight MD, MBA has over 40 years of experience in the healthcare arena as a practicing physician, physician executive, healthcare consultant, industry thought leader, and advocate for change. Mike Sacopulos interviews Dr. Knight about his new book, Healthcare Economic Reform: How and Why Physicians Must Lead Change Within Our Evolving Healthcare Economy. Although the healthcare delivery system is as full of committed idealists as it ever was, the difference now is that the current healthcare system operates within an economically and politically driven milieu that prevents it from delivering what it is designed to provide: high-value healthcare services for the patients it serves. Healthcare Economic Reform serves as both an educational overview of how the healthcare economy operates, and a step-by-step guide for physicians to follow in pursuit of making the delivery of healthcare more satisfying. This book will address industry-wide problems and shift the focus from reform of the delivery system to reform of the healthcare economy. Dr. Knight shares key lessons gleaned from his long career to not only provide a review of how the healthcare system operates, but also to arm physician leaders with actionable information to reform the healthcare economy and satisfy their own motivations for entering the field of medicine. Get Dr. Knight’s book here:https://shop.physicianleaders.org/collections/all/products/healthcare-economic-reform-how-and-why-physicians-must-lead-change-within-our-evolving-healthcare-economy Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Paradoxically, medical science has been advanced by wars and militaries. In this SoundPractice episode, Mike Sacopulos is joined by by Hassan Tetteh, MD.  Dr. Tetteh is both a thoracic surgeon specializing in heart/lung transplantation and a Mission Chief using informatics for the benefit of American service men and women. By utilizing specialized data sets available to the Department of Defense, Dr. Tetteh and his team study a myriad of health concerns including suicide prevention. As a War College graduate, Dr. Tetteh has a unique perspective on leadership and the medical profession. The U.S. Military has things to teach physicians on leadership. In a conversation that will make you feel better about paying your taxes, Dr. Tetteh covers lots of ground and offers insight into leadership. Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Death by suicide is now twice the national average (physicians and nurses) prior to the COVID-19 pandemic. The Dr. Lorna Breen Heroes’ Foundation’s mission is to increase awareness, advance solutions, and promote advocacy at the Federal, state, and local levels. In this episode, Mike Sacopulos interviews J. Corey Feist, JD, MBA, the Co-Founder of the Dr. Lorna Breen Heroes’ Foundation. They discuss the mission of the Foundation, Dr. Lorna Breen’s tragic story, and review sources available at https://drlornabreen.org/ Corey recently served as the Chief Executive Officer of the University of Virginia Physicians Group, the medical group practice of UVA Health comprised of 1200+ physicians and advanced practice providers. The Foundation has been doing good work, as evidenced by the recent passage of The Dr. Lorna Breen Health Care Provider Protection Act.  Dr. Lorna Breen Heroes’ Foundation https://drlornabreen.org/ https://npsaday.org/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org

Although great strides have been made in diagnosing and treating breast cancer, 40,000 Americans die of the disease each year.  Today on SoundPractice, host Mike Sacopulos discusses The Wisdom Study with Laura J. Esserman, MD, MBA.  Dr. Esserman the Director of the UCSF Carol Franc Buck Breast Care Center at UC San Francisco, a professor of Surgery & Radiology at UCSF, and a practicing surgeon and breast cancer oncology specialist. The WISDOM Study – Women Informed to Screen Depending On Measures of risk, seeks to bring together 100,000 diverse woman from across the United States to find the safest and most effective way to detect breach cancer for every woman. This study compares two approved screening approaches: annual mammograms for all women starting at age 40 or a personalized approach based on a woman’s individual risk factors for breast cancer, like her breast density, genes, and family health. Learn how your patients can participate in the Wisdom Study. This is large scale, important research you and your patients need to know about. For physician leaders to enroll patients in the WISDOM study, https://www.athena-wisdom.org/portal/WsdWelcome?_ga=2.267084870.994787971.1650304392-1177234189.1650304392 If you’d like to be an ambassador for the study, or to learn more, [email protected] Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Unfortunately, good ideas are not enough to advance healthcare.  Business skills, a team operating with clarity, and capital investments are needed. The stakes for venture capital in the healthcare sector, and for the general population could not be higher. In this episode of SoundPractice, Mike Sacopulos interviews Luis Pareras, MD, PhD, the Founding Partner of two Venture Capital funds (Healthequity and Invivo Ventures) focused in early-stage investments in the healthcare sector, where he has led the investment strategy and transaction processes. Deeply involved in the innovation ecosystem, Dr. Pareras is a member and advisor to many healthcare innovation organizations, has served at the Board of Directors of many life-sciences companies, and is the author of, “Innovation and Entrepreneurship in the Healthcare Sector:  From Idea to Funding to Launch.” He is an internationally recognized expert in the field of financing healthcare corporations. Many physicians have tremendous ideas on ways to improve healthcare. This episode of SoundPractice will walk you through the funding process from the perspective of someone who awards the venture capital. Covering topics such as the need for physicians to have “MBA Skills” such as negotiation and communication, what partners are looking for in business pitches, and the protection of intellectual property, enter the world of the VC in this conversation with Dr. Luis Pareras. Luis Pareras, MD PhDFounding PartnerInvivo [email protected] Dr. Pareras’ book:https://shop.physicianleaders.org/collections/all/products/innovation-and-entrepreneurship-in-the-healthcare-sector-from-idea-to-funding-to-launch Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, consistent problems arise in their interactions with, “difficult patients.”  Addressing a problem that is rarely discussed in the patient care context, Host Mike Sacopulos interviews Dr. Joan Naidorf on her new book, Changing How We Think about Difficult Patients: A Guide for Physicians and Healthcare Professionals. Dr. Naidorf describes the four types of difficult patients, and introduces simple, actionable tools that every physician, nurse, and care-provider can use to change their mindset. https://shop.physicianleaders.org/collections/all/products/changing-how-we-think-about-difficult-patients-a-guide-for-physicians-and-healthcare-professionals @JoanNaidorf https://www.drjoannaidorf.com/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Margaret Traub is Head of Global Initiatives for International Medical Corps, the Los Angeles-based humanitarian organization that since 1984 has delivered more than $3.9 billion in healthcare relief and training in conflict and disaster zones in 80 countries. As a member of International Medical Corps’ Emergency Response Team, Traub travels extensively to field programs around the world - including to Syria, Lebanon, the Democratic Republic of Congo, the Philippines, South Sudan, Nigeria, and Haiti – to assist and to advocate for those affected by crisis. Prior to joining International Medical Corps in 2005, Traub spent 17 years in print and broadcast journalism. From 2000 to 2004, she was an Executive Producer at CNN, overseeing show coverage of the wars in Iraq and Afghanistan, the September 11th terrorist attacks, and the 2000 presidential election.  Host Mike Sacopulos and Margaret Traub discuss the mission of International Medical Corps and the current needs in Ukraine and other disaster zones, how a physician can evaluate whether he or she is a good candidate for this type of work, the physical capabilities needed, and how physicians can support the humanitarian relief via financial donations or in consideration of a physician’s estate planning. https://internationalmedicalcorps.org/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Jennifer O’Brien, MSOD, has been a management consultant to physicians, served as CEO for large medical practices, and held administrative positions in academic medical centers. She describes the duties of CEO in the same category of duties for “Caregiver.” The art journal she kept as a form selfcare during her late husband's 22-month illness, was published as, The Hospice Doctor's Widow: A Journal. Jennifer educates physicians, nurses and allied health professionals about the role of family caregivers and the importance of end-of-life preparations for their own wellbeing and agency. Host Mike Sacopulos and Jennifer O’Brien discuss the staggering statistics on family caregivers, the time involved with caregiving, the importance of wills and preparation and the transition of caregiver to griever. Jennifer O’Brien also discusses a range of resources available for caregivers. https://www.hospicedrswidow.com/resources   Free and downloadable tool kit – At-Peace Tool Kit:  A Guide to Being @Peace with the End-of-Life. @DrsWidow https://instagram.com/hospicedoctorswidow Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Incoming FDA Commissioner, Dr. Robert Califf recently announced his concern about how social media magnifies and disseminates false information about science. Covering this topic, our SoundPractice guest today is author, technology columnist and podcast host, Kara Swisher.  Swisher has been on the tech scene since the early 1990s.  She has written for the Wall Street Journal and the Washington Post, and she started the “All Things Digital Conference” with Walt Mossberg, also from the Wall Street Journal, back in 2003.  These days, Kara Swisher is an editor-at-large for New York Media, a contributor to the New York Times, and a host of the podcasts “Sway,” and “Pivot.” This engaging episode is a tutorial for physicians on the tech landscape, the lack of accountability for tech companies, and an overview of Section 230 of the Communication Decency Act.  Host Mike Sacopulos and Kara Swisher also discuss how social media has turbo charged the anti-vax messaging putting physicians on the front lines with patients, how platforms such as Facebook, YouTube, Amazon and Reddit proliferate the disinformation, and what physicians and healthcare professionals can do to help stem the false information. https://twitter.com/karaswisher Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Starting and owning a well-run, successful practice are two of the most rewarding activities in which a healthcare professional can engage. However, staying ahead of the curve in our ever-changing industry environment can feel burdensome and can be disheartening. The fact is that at the end of the day, clinicians are trained in their science, not in business. This can ultimately result in a costly, inefficient, trial-and-error approach to practice management.  In this episode of SoundPractice, Mike Sacopulos interviews Dr. Michael Spellman.  He’s the author of the recently published, “Lucrative Practices: The Comprehensive Handbook for Healthcare Executives.” Physician leaders and practice managers would be well served to learn from Michael Spellman’s decades of experience! Written as a business reference guide for healthcare executives, office managers and professionals in independent practice, Lucrative Practices includes detailed “how to” discussions and instructions, tips, forms, templates and guides that steer professionals away from problems and toward forward moving, financially successful management practices. https://shop.physicianleaders.org/products/lucrative-practices-the-comprehensive-handbook-for-healthcare-executives) Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Jo Ivey Boufford, M.D., is Clinical Professor of Global Health at the New York University School of Global Public Health and Clinical Professor of Pediatrics at New York University School of Medicine.  She joins host Mike Sacopulos to discuss The IAP Young Physician Leaders (YPL) Program and the reasoning behind the promotion of young physician leaders around the globe. YPL was launched in 2011 and is a program in partnership with the World Health Summit, the M8 Alliance and the European School of Management and Technology (ESMT). It is supported by Tides, Charité - Universitätsmedizin Berlin and the Bayer Foundation.https://www.interacademies.org/project/young-physician-leaders-ypl https://www.worldhealthsummit.org/initiatives/young-physician-leaders.html Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Medicine is a mix of science and art. The art may be obscured by elegant science and spectacular use of technology, but it is there. We are seeing increased interest in the use of arts to promote health and healing.  Far from being distinct realms, art and science intertwine in unexpected ways to promote health and healing. It is this amalgam that we will explore in today’s episode of SoundPractice. We will be talking with Christopher Bailey, Art and Health Lead for the World Health Organization. The World Health Organization (WHO)  helped host a symposium at the Metropolitan Museum of Art focused upon this topic. Join us for a discussion of evidence-based use of the arts to promote health and healing and social prescribing. This is an important topic with one of the world's foremost experts. https://www.metmuseum.org/events/programs/met-speaks/healing-arts Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

“All physicians are leaders,” said American Association of Physician Leaders CEO, Dr. Peter Angood. But leadership requires effort and training. The guest on this episode of Sound Practice is Dr. Karen Nichols, author of the recently released, “11 Skills Every Doctor Needs To Be and Effective Leader,” Dr. Nichols proves useful categories of skills and strategies to build these skills. Insightful and comprehensive, Dr. Nichols helps physicians expand their executive abilities. https://www.amazon.com/Physician-Leadership-Skills-Doctor-Effective/dp/1119817544 Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

At the Intersection of Technology and Healing: Trends in Medical InformaticsMedical informatics is helping push the frontiers of knowledge and treatment of patients. Unimaginable data sets can be manipulated and analyzed to yield amazing results. While patient privacy and data security concerns still abound, no one can deny the benefits flowing from medical informatics. On this episode, we will speak with Dr. William (Bill) Hersh about the rise in medical informatics and the career opportunities that progress in informatics.Dr. Hersh is the Chair of the Department of Medical Informatics & Clinical Epidemiology in the School of Medicine at Oregon Health & Science [email protected]@williamhershLearn more about the American Association for Physician Leadership at www.physicianleaders.org  

The topic of physician-assisted death is both sensitive and complex. It involves medical ethics, state law, and religion. In this SoundPractice episode we will explore the status and facets related to physician-assisted death. Through the lens of states that permit physician-assisted suicide, veteran journalist and healthcare author Katie Engelhart guide the discussion.  Her new book, The Inevitable: Dispatches on the Right to Die was released earlier this year. This episode aims to provide a comprehensive overview of the topic with insights from Ms. Engelhart, an award-winning documentary film correspondent, a past producer at NBC News, and a foreign correspondent for VICE News. Her book, The Inevitable moves beyond margins of the law to the people who are meticulously planning their final hours—far from medical offices, legislative chambers, hospital ethics committees, and polite conversation.  https://www.katieengelhart.com/https://us.macmillan.com/books/9781250201461Learn more about the American Association for Physician Leadership at www.physicianleaders.org

The pandemic has cast new light upon healthcare disparities. Vaccine hesitancy in minority communities has led to further discussions of infant mortality and other care disparities. On this episode of SoundPractice, we speak with Shannon Prince, PhD, JD, author of the new book, Tactics for Racial Justice:  Building an Antiracist Organization and Community.  Dr. Prince provides both disturbing statistics and practical suggestions to combat healthcare disparities. Her book is offered to SoundPractice listeners at a discount. https://www.routledge.com/Tactics-for-Racial-Justice-Building-an-Antiracist-Organization-and-Community/Prince/p/book/9780367700287, discount code FLY21. This is an important topic that directly impacts millions of Americans. You will find Dr. Prince’s idea thought provoking on this episode of SoundPractice. Shannon Prince, PhD, JD Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

In this episode of SoundPractice, we welcome Paul A. Offit, MD.  Dr. Offit is the Director of the Vaccine Education Center and an attending physician in the Division of Infectious Diseases at Children's Hospital of Philadelphia. Dr. Offit offers a historical view on vaccinations mixed with cutting edge COVID-19 research.  He also discusses the misuse of the terms, “vaccine hesitancy,” and “breakthrough cases.” He’s the author of the recently published new book, You Bet Your Life: From Blood Transfusions to Mass Vaccination, the Long and Risky History of Medical Innovation.  In his book he covers nine (9) medical advances that have caused us to live 30 years longer than we did 100 years ago…and the human price to pay for knowledge.Dr. Offit’s perspective is intelligent, informed, and one that needs to be heard.  His thoughts on COVID-19 will better equip you to interact with patients and the public, while functioning as a physician leader.https://www.hachettebookgroup.com/titles/paul-a-offit-md/you-bet-your-life/9781541620391/Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

President Harry S. Truman had a sign on his desk that read,“The buck stops here.” It was his reminder that the ultimate decision-making authority rested in his office. President Truman’s sign should sit on the board of directors’ conference table in most healthcare entities. As a national expert on healthcare governance, Sara Larch is well suited to guide us through the world of selection and service of members of boards of directors. Sara Larch brings 30+ years of industry experience in large physician groups in Integrated Delivery Systems and Academic Medical Centers, and eight years at Deloitte Consulting as Managing Director and National Leader of the Physician Enterprise (PE) practice. Whether you aspire to sit on a board or already a member, this episode of SoundPractice will be valuable to you. Ms. Larch helps us understand what characteristics are looked for in potential board members. She lists questions candidates should ask before agreeing to serve. Ms. Larch walks us through new member orientation and techniques to become an effective member of the board. This episode of SoundPractice is a “how to manual for members of board of directors. Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

October is National Cybersecurity Awareness Month and this BONUS episode of SoundPractice highlights an interview with Julie Chua, PMP, CAP, CISSP, Director of Governance, Risk Management and Compliance Division of Health and Human Service’s Office of Information Security. It follows a prolonged period of ransomware attacks on healthcare systems and providers. In fact, ransomware attempts, and attacks have been so severe and pervasive as to harden the cyber insurance markets. Medical devices, emails, laptops, personal phones, fax machines interconnected with billing systems or the hospital EHR – are all risks for healthcare organizations.  Director Chua provides sources of governmental assistance and useful recommendations. She makes a strong case for cyber being included in enterprise risk management planning and why cyber safety is also patient care and patient safety. This episode offers an important briefing on a critical issue by a high-ranking federal official. Resources mentioned by Director Chua may be found at https://healthcyber.mitre.org/wp-content/uploads/2021/03/405d-One-Pager.pdf.Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Ken Terry is a journalist and author who has covered healthcare for over 25 years. Ken has served as technology editor of Medical Economics Magazine. His latest book is Physician-Led Healthcare Reform: A New Approach to Medicare for All, published by the American Association for Physician Leadership. Ken Terry and host, Mike Sacopulos, discuss current trends in healthcare reform, a look at the political landscape in mid-2021, and a suggested public plan that Ken published on the Health Affairs blog, “How A Public Option Could Hold Down Costs.” Whether or not the US embraces Medicare for All, cost controls will be paramount.  And only physicians know how to cut costs without sacrificing patient care. https://www.healthaffairs.org/doi/10.1377/hblog20210622.426793 Ken Terryhttps://physicianledreform.com/ https://shop.physicianleaders.org/products/physician-led-healthcare-reform-a-new-approach-to-medicare-for-allLearn more about the American Association for Physician Leadership at www.physicianleaders.org

Matthew K. Wynia, MD, MPH, FACP, is Director of the Center for Bioethics and Humanities at the University of Colorado.  He previously directed the AMA’s Institute on Ethics for 15 years. Given Dr. Wynia’s training in infectious diseases, public health and health services research, host Mike Sacopulos discusses a range of ethical issues in medical practice including the following:• Factors that caused our response to the COVID-19 pandemic, what happened to the playbook for pandemic response? • The ethics surrounding vaccine mandates.  • The need to improve systems that impact physician practice, not the need to improve physicians.  • Some research surrounding patients that are not truthful with their physicians. • Patient safety and racial disparities in outcomes, care delivery as medical errors, implications for physician leaders. As a bonus, Dr. Wynia discusses the application of the study of art to the practice of medicine. https://www.cuanschutz.edu/centers/bioethicshumanities/facultystaff/matthew-wynia Learn more about the American Association for Physician Leadership at www.physicianleaders.org

COVID-19 has provided a steep learning curve for healthcare systems managing their supply chain. In a flash, PPE became as difficult to acquire as a popular child’s toy at the holidays. In this episode of SoundPractice we speak with Dr. Thomas Tsai about his experience and research on supply chains. Dr. Thomas Tsai is a surgeon and health policy researcher in the Department of Surgery at Brigham and Women’s Hospital and in the Department of Health Policy and Management at Harvard T.H. Chan School of Public Health. How can hospital leaders work with clinicians on safety across the supply chain including delivering care and measuring care?  How to look at human capital as a supply chain factor, investing in the pipeline for a robust workforce?  How can healthcare systems predict short term demands upon the supply chain? What unintended consequences did the suspension of elective procedures trigger? This episode will help your organization prepare for the next unexpected surge in demand for care.Dr. Thomas Tsaihttps://www.hsph.harvard.edu/thomas-tsai/Learn more about the American Association for Physician Leadership at www.physicianleaders.org

In this episode of SoundPractice, Mike Sacopulos and Dr. Peter Angood interview Dr. Anthony Fauci on the nuances of physician leadership during a pandemic. As the Director of the National Institute of Allergy and Infectious Diseases, Dr. Fauci, who has been a physician leader and in the forefront of medicine since the 1980s, will explain how he navigated the balance of clinical issues and political situations through seven presidential administrations, his take on both courage and humility for physician leaders, and his clarion call for vaccinations and the role of physician leadership in getting ahead of this pandemic.Dr. Angood discusses the tactical side of skill and competency building for physician leaders, physician leadership at this unprecedented time, and initiatives that the American Association for Physician Leadership (AAPL) is undertaking on the Global scene. As a bonus, Dr. Fauci shares his opinion on the best resources for physicians to access to stay abreast of news related to COVID-19.  Dr. Anthony Faucihttps://www.niaid.nih.gov/about/directorDr. Peter Angoodhttps://www.physicianleaders.org/about/executive-management-bios/peter-angoodLearn more about the American Association for Physician Leadership at www.physicianleaders.org

One of the hallmarks of practicing medicine in the 21st century is the creation and maintenance of electronic health data.  Although much of the discussion around data is about ransomware, breaches, and EHR systems, that discussion is expanding.  The Office of Civil Rights is in the midst of a right of access initiative to help patients get their medical records.   The CURES Act addresses information blocking.  This marks a change of focus from rules surrounding the protection of medical data to the use and accessibility of that data. In this episode of SoundPractice, Mike Sacopulos interviews Deven McGraw, Chief Regulatory Officer for Ciitizen and former Deputy Director for Health Information Privacy at The Office of Civil Rights. Ms. McGraw will walk us through the rules for and status of Information Blocking. She will also cover the recent Office of Civil Rights’ Right of Access Initiative policies surrounding the “Designated Records Set.”  Since HIPAA went into effect in 1996, healthcare providers have been endeavoring to safeguard patient data. After 25 years, prepare to shift your thinking. Join us for a look at healthcare data, patient privacy, and the law. Deven McGrawCo-Founder & Chief Regulatory Officer, Ciitizen.  [email protected] more about the American Association for Physician Leadership at www.physicianleaders.org  

Dr. Ana Pujols McKee is the Executive Vice President and Chief Medical Officer, Chief Diversity, Equity, and Inclusion Officer for The Joint Commission. In this episode, we will talk with Dr. McKee about racial disparities in healthcare and ways to address those disparities. Vaccine hesitancy and general trust in medicine by the public are explored. Finally, we turn toward new initiatives and activities of The Joint Commission. This is an important episode featuring a national healthcare leader. Dr. McKee’s keen insights and her experience are not to be missed. https://www.jointcommission.org/about-us/joint-commission-officers/ana-pujols-mckee/ [email protected] Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Apple TV+ launched “Ted Lasso” in the fall of 2020. The series focuses on an American football coach (played by Jason Sudeikis) who is hired to coach an English soccer team. But Ted Lasso is less about sports and more about leadership.  A Golden Globe, a Screen Actors Guild, and a Critics Choice Award later, along with charming an ever growing audience, we are ready for the second season. In this episode of SoundPractice we will talk with Gary Schwartz, MD, MHA, President, Associated Eye Care, about his LinkedIn article, “Leadership Lessons from Season One of Ted Lasso.” Dr. Schwartz found ten crucial leadership lessons woven into the Ted Lasso series. This episode serves proof that SoundPractice can be hip, socially relevant, and educational -- simultaneously. Gary Schwartz, MD, MHAPresident, Associated Eye CareStillwater, MNhttps://www.linkedin.com/posts/gary-schwartz-md-mha-775b51_leadership-lessons-from-ted-lasso-activity-6789711939418279937-qltiLearn more about the American Association for Physician Leadership at www.physicianleaders.org  

The Coronavirus and COVID-19 have taught the healthcare profession many lessons over the past year and a half. One of those lessons was the vulnerability of supply chains. In the midst of battle, King Richard exclaimed “My kingdom for a horse!” The 2020 equivalent was “My kingdom for PPE!” Natural disasters, geopolitical upheavals, and isolated catastrophes serve as causes for removed from their effects upon our healthcare systems. In this episode of SoundPractice, we will be joined by Bindiya Vakil to explore supply chain strategies and vulnerabilities. Ms. Vakil is the founder and CEO of Resilinc, a provider of AI-based supply chain mapping and disruption monitoring services, and the author of Harvard Business Review articles related to supply chain management. Resilinc assists firms with analysis and use of their supply chains. We will look at how a factory fire in India or a hurricane in Puerto Rico can impact a hospital in rural Iowa. Beyond an academic exercise, this episode will offer some concrete strategies for healthcare leaders charged with supply chain oversight. Join us for a discussion on planning for complexity and opportunities when it come to your supply chain on this episode of SoundPractice. https://www.resilinc.com/ Bindiya Vakil, Founder and CEO https://www.resilinc.com/about/ Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

The past eighteen months has seen an unpredictable level of federal financial support for healthcare providers. Provider Relief Funds and Employee Retention Tax Credit has assisted healthcare providers coping with decreased revenue resulting from the pandemic. In this Bonus episode we will talk with Domenic J. Segalla, Principal and Market Leader of Withum’s Healthcare Advisory Group. Domenic will identify currently available federal funds and the terms of qualification for these funds. This bonus episode has a short shelf life as federal programs expire. Don’t miss out on opportunities to receive additional federal funds. Join us for expert advice from Domenic Segalla on the methods to receive significant additional dollars under the CARES Act.Domenic J. SegallaPrincipal, Market Leader, Withum Healthcare Advisory Serviceshttp://[email protected] more about the American Association for Physician Leadership at www.physicianleaders.org  

Randall Bickle, DO, JD, CPE, FAAPL, is the CEO and medical director of Olympia Medical LLC and a family practice physician at St. Joe’s Medical Group. A member of the AAPL Board of Directors and a board-certified physician in family practice and geriatrics, Bickle has been practicing medicine for more than 30 years.  In this practical podcast, Mike Sacopulos interviews Dr. Bickle on mentoring physicians, what makes for a beneficial mentor/mentee relationship, and some hints on getting started as a mentor.   We all can remember an older colleague that took interest in us early in our career. The success of the individual as well as the profession depends upon education and guidance. As a bonus, Dr. Bickle discusses professional duties, not from the patient perspective, but from the vantage point of junior colleagues. mentor/mentee relationship to time involved, we will analyze mentorships. This episode of SoundPractice will leave you with a sense of pride and a clear map of how to be a mentor. https://www.physicianleaders.org/about/faculty/randall-bickleLearn more about the American Association for Physician Leadership at www.physicianleaders.org  

We have all seen the studies. The statistics on physician burnout and suicide are alarming. The general public is also experiencing an uptick in need of mental health and behavioral services. Dr. Kent Corso is Principal, NCR Behavioral Health, and is a nationally recognized expert.  His book with the AAPL, “Integrating Behavioral Health into the Medical Home: A Rapid Implementation Guide,” is a best-seller and sets forth success stories we need to know about health systems (and the VA) who have had put together successful behavioral health programs. Concerning physician suicide and physician wellness, Kent Corso and Mike Sacopulos discuss employee centered policies that help physicians, and how integrating behavioral health also help with the burden of duties on physicians, reducing physician burnout. Kent Corso’s book on Integrating Behavioral Health into the Medical Home: https://shop.physicianleaders.org/collections/all/products/integrating-behavioral-health-into-the-medical-home-a-rapid-implementation-guide [email protected] Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Medical schools are not only the gatekeeper to the profession but help chart the course of the entire medical profession. In this SoundPractice episode Mike Sacopulos interviews Anne VanGarsse, MD, CPE, MD, FAAP, CHCEF, the Associate Dean for Clinical Affairs, Community Engagement and Population Health at California Health Sciences University College of Osteopathic Medicine, where she is also an associate professor of pediatrics and pharmacy. They discuss general trends in medical school admissions, (The Fauci Effect), class demographics and the applicant pool, and evolving curricula.  After an 11-year career in the private sector, Dr. VanGarsse entered academia and so she also provides insider tips for physician leaders who may consider an academic career path.  The conversation also addresses the Match Day process and the collective cause for concern for the lack of residency slots and the work that remains. https://www.physicianleaders.org/about/board/anne-vangarsse  

Few would argue that the lack of sleep has detrimental effects upon performance.  Unfortunately, the healthcare industry has taken the “sleep is important for others” approach to operations and staffing.  In this episode of SoundPractice, we speak with Marty Martin a nationally recognized behavioral sleep expert and DePaul University professor.  His website, zestysleep.com, is a go to resource for numerous industry leaders when addressing optimal performance of their staff.  This episode looks at chronotypes, microbreaks, smartphones, and physician call coverage.  Marty Martin’s practical guidance to sleep offers useable information for both patients and physicians. Dr. Martin mentions www.zestysleep.com. It is a go to resource for numerous industry leaders when addressing optimal performance of their staff.  [email protected] Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Your Game Plan and Frontal Cortex:  Strategic Thinking with Brooke Albright Key to any shift in behavior is the understanding of how positive behavior change works in the body, brain, and mind.  In truth, the neuropsychological elements of strategic thinking play out in important and often unexpected ways in our daily lives.  Brooke Albright, MA, Founder of Conscious Healthcare Consulting, has designed a self-study course on The Neuropsychology of Strategic Thinking for the AAPL. Join us on this episode of SoundPractice for a look at executive brain function, brain anatomy, and how subjective experiences shape our strategic thinking.  Ms. Albright provides an approachable and meaningful way for physician leaders to “start where you are” in understanding strategic thinking in terms of neuropsychological principles.  [email protected] Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Philip Powell, PhD, is Associate Dean of Academic Programs at the Indiana University Kelley School of Business. Powell teaches economics and international business including the Kelley School's Physician MBA Program, a 21-month physician-only MBA.  In this SoundPractice episode, Dr. Powell talks about educating the next generation of physician leaders stressing that they have the mindset and skills to improve healthcare delivery, he shares interesting case studies of physicians who have changed their systems, and he discusses the need for common language and metrics surrounding compensation and value-based care. His message is one of hope and possibility.  Finally, Host Mike Sacopulos and Dr. Powell discuss the new alliance between the American Association for Physician Leadership and the Kelley School of Business. https://kelley.iupui.edu/programs/physician-mba/index.html Learn more about the American Association for Physician Leadership at www.physicianleaders.org

Here at SoundPractice, we became aware of Janice Nimura’ s latest book, “The Doctors Blackwell,” after a recent review of the book in The Wall Street Journal.  Janice P. Nimura. M.A. received a Public Scholar Award from the National Endowment for the Humanities in support of her work on The Doctors Blackwell. The book examines the life and education of the first female physician in the United States.  Nineteenth Century pioneers and practitioners, Elizabeth and Emily Blackwell helped educate a generation of female physicians and establish the emergence of women leadership in the medical community. Ms. Nimura walks us through life at antebellum medical colleges, public health of the time, changes in medical school education, and the education of women physicians, since the early 1900s. If current events have you in need of inspiration, or if you are interested in good storytelling, this is the podcast for you. https://www.janicenimura.com/ The Doctors Blackwell: How Two Pioneering Sisters Brought Medicine to Women and Women to Medicine Learn more about the American Association for Physician Leadership at www.physicianleaders.org

Laurie J. Cameron, mindful leadership expert, is the National Geographic author of the bestselling “The Mindful Day: Practical Ways to Find Focus, Calm and Joy from Morning to Evening.”  A student of Zen Master Thich Nhat Hanh for over twenty-five years and the founder and CEO of PurposeBlue Mindful Leadership - Laurie integrates emotional intelligence, positive psychology, mindfulness, compassion, and neuroscience into practical strategies for flourishing in conscious, intentional workplaces. Formerly an Accenture Change Management Leader, Laurie is a keynote and TEDx speaker in the US, Europe and Asia. In this episode of SoundPractice, Host Mike Sacopulos discusses with Ms. Cameron the benefits mindfulness brings to the practice of medicine.  Neurobiology and evidence-based science form the foundation of this interview.  Cameron offers both useful techniques and insights directed at healthcare leaders and provides the SoundPractice listeners with useful tools to get started in mindfulness practice. (below)Join Laurie’s mindfulness community here Meditate with Laurie on Insight Timer Follow Laurie on Facebook and Twitter LinkedIn  and Instagram Read about mindfulness and compassion on Laurie’s blog Laurie Cameron’s book: Mindful Day Practical Morning Evening Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

In this podcast episode, Mike Sacopulos interviews Laura Hills, D.A.  Dr. Hills is well known for her programs, books, and articles, and notably, has been the staff development columnist for The Journal of Medical Practice Management since 1998.  Her newest book is, The Problem Employee:  How to Manage the Employees No One Wants to Manage. Dr. Hills says, “Wouldn’t it be great if you never had a problem employee? But we must be realistic. If human beings are involved, there will be problems.”  Many healthcare executives find the task of managing problem employees to be challenging, time-consuming, and a vexing test of their leadership ability and patience.  As you will hear in this interview, Laura Hills describes the choices that healthcare leaders must make:  To respond emotionally to the problem employee, or to respond strategically. Designed specifically for healthcare executives, The Problem Employee, presents complete, clear, how-to-do-it strategies for managing problem employees and delves into 17 of the most challenging and diabolical problem employees that healthcare leaders are likely to encounter.  This is the book healthcare executives will need whether they find themselves supervising a toxic, untrustworthy, pessimistic, burned out, lazy, overworked, cliquish, or childish employee -- or whether they manage a prima donna, a drama queen, a bully, a gossip, or even a slob. [email protected] www.bluepencilinstitute.comhttps://www.linkedin.com/in/dr-laura-hills-7362b410/https://twitter.com/DrLauraHills Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Peter Hotez MD Ph.D. is professor of pediatrics and molecular virology at Baylor College of Medicine, where he is also co-director of the Texas Children’s Center for Vaccine Development and Endowed Chair in Tropical Pediatrics. He is a vaccine scientist who led the development of vaccines to prevent and treat neglected tropical diseases and coronavirus infections. Mike Sacopulos interviews Dr. Hotez on his recommendations as we emerge from the COVID-19 “Eye of the Storm,” a discussion on emerging variants and vaccine development status, and the critical situation of vaccine hesitancy among physicians and healthcare workers.  He also registers an alarm on the disparities of the vaccine rollout – both in vaccine hesitancy and vaccine unavailability in minority groups.  He goes on to describe the targeting of minority groups by anti-vaccine messaging and the role of social media (and other organizations) in that effort. Finally, Peter Hotez provides talking points for physician leaders on understanding their role during this pandemic, the importance of recognizing the enormous pressures that physicians and healthcare workers are facing – emotional, mental, and physical – and how physician executives and leaders can help.  https://jhupbooks.press.jhu.edu/title/preventing-next-pandemic [email protected] @PeterHotez Learn more about the American Association for Physician Leadership at www.physicianleaders.org

Susan Quirk is a Managing Director with Three-Sixty Advisory Group and has more than 25-years of experience partnering across healthcare organizations to improve key metrics by overcoming a myriad of issues related to engagement, productivity, recruitment, retention, and patient experience from the C-suite to the front line.  In this practical podcast interview, Susan Quirk flags the most common mistakes that organizations make when onboarding (or not onboarding) physicians, the importance of fit of the physician in both company structure and strategy, the list of reasons why physicians leave organizations, and the importance of peer mentors.  Her formula to minimize the involuntary turnover of physicians is important for all physician leaders to hear. Susan Quirk is Managing Director at Three - Sixty Advisory [email protected] Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Michael T. Osterholm, PhD, MPH is an epidemiologist and Director of the Center for Infectious Disease Research and Policy (CIDRAP) at The University of Minnesota.  One of the most sought-out experts on the pandemic, and a member of the COVID-19 Transition Advisory Board set up by Joe Biden, Dr. Osterholm has accurately predicted the trajectory of the novel virus.  In this 30-minute episode, Mike Sacopulos interviews Dr. Osterholm on his perspective of the next three months and what leaders in health systems will encounter, the status on the highly mutated variant strains already being seen in other countries, and efficacy of the existing vaccines on the variant strains.  He also explains the “moon shot” of the COVID-19 vaccine development, field trials, approval process through the FDA, and manufacturing, all happening simultaneously. Physician leaders need to consider the knowledge, attitudes, and beliefs of physicians and healthcare workers as they make suggestions to slow the transmission of the virus in our communities. Ongoing prevention and vaccines, including reassurance that no short cuts or skipped steps were taken in the of “Project Warp Speed” is crucial messaging to combat the 30%-40% of healthcare workers hesitant to be vaccinated. Lastly, Osterholm discusses the “Fauci Effect” and the spike in interest in medical school and health careers in public health and epidemiology, inspired by front-line health workers.  https://www.cidrap.umn.edu/covid-19/podcasts-webinars https://www.cidrap.umn.edu/about-us/cidrap-staff/michael-t-osterholm-phd-mph Learn more about the American Association for Physician Leadership at www.physicianleaders.org  

Most physicians follow or supplement their clinical practice with physician leadership roles, and wind down their careers by scaling back to part time executives or clinical consultants before official retirement. Richard Afable, MD, MPH, FACP, suggests an alternative. After retiring from CEO and executive roles at several large health systems, Dr. Afable now advocates for community wellbeing and the development of others as the President and Board Chair of BeWellOC in Orange County. In this episode, we interview Dr. Afable about how physicians can (and should) plan for a type of “third career” - one that focuses on significance and service. He also shares concepts that physicians can consider as they work towards a retirement plan.    Richard Afable, MD, MPH, FACP President and Board Chair, Be Well Orange County, www.bewelloc.org https://www.linkedin.com/in/richard-afable-m-d-mph-84722b162/  

How can physician leaders be more inclusive? How can they make sure all voices are heard? We talk with Teresa Malcolm, MD, FACOG, MBA, CPE, CPXP, physician development coach and American Association for Physician Leadership (AAPL) board member, about what inclusive leadership means, how it relates to diversity and equity, and how physicians can integrate inclusivity into their teams and organizations. Dr. Malcolm shares her insights for developing self-awareness about individual beliefs and strengths and having effective conversations with coworkers. Tune in to hear Dr. Malcolm’s formula for sharing feedback, while ensuring respect and trust. The Physician Leadership Journal (PLJ) cover story, “Enrich Your Team, Create the Future:  Incorporating Diversity and Inclusion Into Your Hiring Practices” HERE Dr. Malcolm references this book in the podcast episode:  What If I Say the Wrong Thing? (25 Habits for Culturally Effective People) by Verna MyersTeresa Malcolm, MD, FACOG, MBA, CPE, CPXP Founder & CEO of Master Physician Leaders www.mastermdleaders.com  

Patty Fahy, MD is an Internist with an expertise in physician leadership and a mission of creating strong cultures for healthcare organizations. Patty is the host of “Licensed to Lead” podcast.  In this fascinating episode, Dr. Patty Fahy offers ideas for identifying, hiring, and retaining exceptional physicians. Dr. Fahy also offers advice on improving healthcare entities’ corporate cultures. She provides very specific information around hiring physicians, the critical process of checking references, improving workplace culture, and working (or not working) with narcissists.  Patty Fahy, MDFahy Consulting www.fahyconsulting.com http://www.physicianleaders.org/articles/how-avoid-hiring-narcissist-toxic-hire-will-hurt-your-team-and-your-leadership-credibility   

Marc Ringel, M.D. is an author, educator, and technology consultant, focusing on the intersection of healthcare and technology. As the author of “Digital Healing: People, Information, Healthcare,” he joins Mike Sacopulos in a thoughtful, measured, and intelligent discussion on the cutting edge of technology’s application to healthcare.   https://marcringelmd.com  

What current trends will alter the course of healthcare in the next decade? Business Professor, Mauro Guillen, is the author of the Wall Street Journal bestselling book, “2030:  How Today’s Biggest Trends Will Collide and Reshape the Future of Everything.” Prof. Guillen examines the global trends of an aging population, the rise of women millionaires, robotics and AI in healthcare, and discretionary spending vis-à-vis healthcare spending in Europe and North America.  His predictions and suggestions for the future are important for our SoundPractice listeners.  Hear his focus on medicine and suggestions for physician leaders and his projections for the changing face of leadership by 2030. http://www.mauroguillen.com  

Cheryl Toth interviews Dr. Patricia A. Gabow, former CEO of Denver Health and author of the new book, TIME'S NOW for Women Healthcare Leaders:  A Guide for the Journey.  Covering topics such as pay and gender equality, leveling the playing field, societal barriers, bias and sexual harassment in an organization’s culture that doesn’t welcome women in leadership roles – this inspiring SoundPractice episode focuses on the lessons learned by Dr. Gabow, and is accompanied by her treasure trove of suggestions for creating a path to leadership.   Hear Gabow’s philosophy of the benefit of having mentors and sponsors in an organization, the necessary alignment of strengths, values, and skills to achieve personal fulfillment as well as business success, and how women can, “Lead from where you are” to craft a personal path to leadership.   Patricia A. Gabow, MD, MACP, is formerly the CEO of Denver Health and Professor Emerita University of Colorado School of Medicine.  [email protected] Order your print copy here:  https://www.routledge.com/TIMES-NOW-for-Women-Healthcare-Leaders-A-Guide-for-the-Journey/Gabow/p/book/9781138365582Order your eBook copy here:  https://www.taylorfrancis.com/books/9780429430671  

2020 is a challenging year for healthcare leaders. How do you continue to achieve strategic goals when a pandemic turns clinical operations upside down and rocks your financial foundation? Where do new initiatives fit in? And how do you inspire your team to keep going? Hear how Alan Kaplan, MD, CEO of UW Health has led his team through COVID-19 challenges, and how he’s planning for the future. Dr. Kaplan shares pragmatic wisdom about how to achieve strategic goals and maintain initiatives that serve the community, while simultaneously dealing with the realities of a pandemic.Alan Kaplan’s Physician Leadership Journal article series, “Climbing the Ladder to CEO”Dr. Kaplan’s PLJ series  

These times of pandemic have exacerbated the long-standing problem of physician burnout.  On this episode of SoundPractice we will speak with Humayun “Hank” Chaudhry, DO, MS, MACP, FRCP, MACOI, President and CEO of the Federation of State Medical Boards.  In addition to physician burnout, Dr. Chaudhry discusses continuing medical education, the Interstate Medical Licensing Compact, and highlights of the 2021 agenda for the FSMB.  Dr. Chaudhry’s practical information and presentation style make this a standout episode of SoundPractice. Humayun “Hank” Chaudhry, DO, MACP, MACOI President and CEO [email protected] https://www.fsmb.org/siteassets/advocacy/publications/fsmb-current-annual-report.pdf  

Jennifer O’Brien has spent her career working in healthcare and managing medical practices.  Life took an unexpected turn when her husband, a palliative care physician, was diagnosed with a terminal illness.  She documented her journey through art and ultimately via a book, “The Hospice Doctor’s Widow.”  Jennifer O’Brien’s unique perspective on healthcare, end-of-life experiences, and caregiving frame this episode of SoundPractice.  Whether a patient, a cousin’s spouse, a co-worker, we all know someone carrying for a terminally ill relative.  Jennifer O’Brien offers sage advice to those caregivers and she also provides guidance for physician leaders on how they can be examples in the community.   Join us for this important episode of SoundPractice.   Jennifer O’Brien may be reached at: https://www.hospicedrswidow.com/contact https://www.etaliapress.com/new-products/the-hospice-doctors-widow-a-journal The following persons/organizations were referenced by Ms. O’Brien in the interview: Rebel Health's Archangels: rebelhealth.us Jessica Zitter, MD wrote Extreme Measures: jessicazitter.com The National Hospice and Palliative Care Organization: nhpco.org  

Whether it’s a natural disaster, a data breach, the loss of a key physician, or COVID-19, a crisis presents an unsettling circumstance to any leader. Crisis management is a “evergreen” topic for physician leaders. Always preparing for (and learning from) a crisis presents an opportunity for leaders to thrive. Successful physician leaders prepare their teams, put communications in place, and shore up their systems to manage the situation at hand. In this SoundPractice episode, we talk with Max Reibolt, CPA, president and CEO of The Coker Group, about the characteristics, communication skills, and organizational support leaders need during a crisis. Max shares examples from his many decades of healthcare leadership and consulting. www.cokergroup.com  

You’ve probably heard stories from friends, family members, or colleagues who quit a job because of a toxic person - someone who belittles, humiliates, shames, or bullies others. Maybe you’ve even left a job because of such a person. Toxic employees not only take a toll on their coworkers’ emotional psyches but the financial outcomes of their organizations as well.  In this SoundPractice episode, Cheryl Toth digs into the issue of handling toxic team members and bosses with Mitchell Kusy, PhD., the author of Why I Don’t Work Here Anymore. Kusy is a professor in the Graduate School of Leadership and Change at Antioch University and an international consultant to leadership. He presents research, evidence-based tactics, and concrete examples of how to restore workplace civility and increase financial performance after toxic employees leave an organization. Dr. Kusy’s latest article will appear in the Sep/Oct issue of Physician Leadership Journal; link below. [email protected]://www.linkedin.com/in/dr-mitch-kusy/ “Six Intentional Ways to Build Teams of Everyday Civility (and Proactively Erode Toxic Behaviors)” Physician Leadership Journal Why I Don’t Work Here Anymore  

In this timely SoundPractice podcast interview, Mike Sacopulos interviews Nancy Collins, VP at the American Association for Physician Leadership about their flagship publication, the Physician Leadership Journal.  They discuss the editorial mission of the PLJ, the mechanics of submitting an article, how the peer-review process works, and how the collaborative process with the PLJ editorial team is helping to build the next era of physician leader scholars. PLJ article topics are these:  Careers, Communication, Finance, Healthcare Organizations, Healthcare Professionals, Health Law and Policy, Innovation, Leadership, Management, Patient Care and Quality, Technology. Bonus!  Listen to the end for the inside scoop on what reviewers look for in a quality manuscript, and pitfalls to avoid in paper submissions to any medical journal. Contact Information at [email protected] Submission Guidelines and Policies for the PLJ:  https://www.physicianleaders.org/news/author-submission-guidelines-for-the-physician-leadership-journal Society for Scholarly Publishing – Useful information on journal publishing https://scholarlykitchen.sspnet.org/2017/07/25/cabells-new-predatory-journal-blacklist-review/ Review a sample issue of the Physician Leadership Journal  

Richard C. Boothman is an expert attorney specializing in the area of professional liability and litigation avoidance.  His work on behalf of physicians and health systems has been nationally recognized.  He has testified before the United States Senate on dispute resolution models and his work on the “Michigan Model” has influenced how many health systems handle professional liability claims.  Join Mike Sacopulos and Rick Boothman for a deep dive into the principles of the “Michigan Model,” methods of reasoned and humane methods of handling medical malpractice, and a glimpse into legal and privacy issues surrounding the use of telehealth. Richard C. BoothmanBoothman Consulting Group, LLC Adjunct Assistant Professor, University of Michigan Medical School, Dept of Surgery Visiting Scholar, Vanderbilt University Medical School, Center for Patient and Professional Advocacy [email protected]  

BoardSource is a leader in assisting nonprofit organizations fulfill their missions via smart, effective governance.  In this episode we will be speaking with Jenifer Holland, Associate Vice President of BoardSource.  Jenifer will guide us through the fundamentals of board member selection, initiation, and duties.  From these sound fundamentals and organization will be able to meet it’s mission and thrive.  Join Mike Sacopulos and Cheryl Toth to hear a practical episode on skills every physician leader needs. Jenifer Holland, [email protected]://boardsource.org  

What is the impact of art and music on patient experience and staff well-being? Can a view of nature improve the healing process? Which types of noise stressors have been shown to cause fatigue in ICU nurses? This SoundPractice podcast episode offers answers to questions like these and covers many other aspects of how the spaces that surround us can help or hinder health and wellness. Our guests are Esther Sternberg, MD, of the Andrew Weil Center for Integrative Medicine at the University of Arizona, and Lauren Rabb, Curator of Tucson Medical Center’s Healing Art Program.   Tucson Medical Center’s Healing Art Program (including the portfolio of its art collection) Books by Esther Sternberg, MD: Healing Spaces: The Science of Place and Well-Being and The Balance Within: The Science of Connecting Health and Emotions. Information about Visual Thinking Strategies Lauren Rabb, Curator, Healing Art Program at Tucson Medical Center: [email protected] ​Esther Sternberg, MD, College of Medicine, University of Arizona, [email protected]  Can Art Help Heal? Video of Dr. Esther Sternberg presentation University of Arizona’s Institute on Place, Wellbeing, and Performance and Andrew Weil Center for Integrative Medicine  

For physician executives and healthcare administrators, growing new doctors into great leaders is a key mission. In this no-nonsense podcast interview, Cheryl Toth interviews Nicola Hawkinson, DNP, RN, the Founder of SpineSearch, LLC, on proper onboarding and integration of new physicians into the healthcare organization, techniques to build a new recruit’s leadership skills, and pitfalls to avoid.  Nicola Hawkinson has had vast experience in retaining and developing young physicians and she is here to share her philosophy with our SoundPractice listeners.  Nicola Hawkinson, DNP, RN CEO and Founder, SpineSearch [email protected]  

The discussion of healthcare is part of any presidential election cycle. Given the impact of Covid-19 and the number of Americans who have healthcare insurance connected to employment, this discussion will be amplified as we enter the 2020 election cycle.  This month, the AAPL will publish Ken Terry’s new book, Physician-Led Healthcare Reform:  A New Approach to Medicare for All. Ken Terry has been writing about the healthcare field for more than 25 years. As a senior editor at Medical Economics from 1993-2007, he covered all aspects of medical practice business, focusing especially on managed care and health information technology.  SoundPractice hosts Cheryl Toth and Mike Sacopulos interviewed Ken Terry about his compelling and timely new book, one that puts physicians at the top of leadership and decision-making surrounding healthcare delivery and reimbursement models.  Ken Terry’s new book:  Physician-Led Healthcare Reform:  A New Approach to Medicare for All, publishes July 10, 2020.https://shop.physicianleaders.org/collections/all/products/physician-led-healthcare-reform-a-new-approach-to-medicare-for-all  Ken Terryhttps://physicianledreform.com/  

Dr. Daniel Friedland is an expert on the science and practice of high-performance leadership and resiliency.  He is also the author of the best-selling book, “Leading Well from Within:  A Neuroscience and Mindfulness-Based Framework for Conscious Leadership.” In this inspiring SoundPractice episode, Cheryl Toth (Tothie) interviews Dr. Friedland on how physicians can adopt a mindset of openness, kindness, and curiosity.  In this time of uncertainty and doubt, stemming from Covid-19, he provides practical ways to stay focused on the important things – the critical role of physician leader and the capacity of physicians to elevate those around them. Using principles of evidence-based neuroscience to discuss the basis of conscious leadership, Danny Friedland provides great takeaways on how physician leaders can inspire their teams. Daniel Friedland, MDhttps://supersmarthealth.com/ [email protected] @friedlandmd https://www.amazon.com/Leading-Well-Within-Neuroscience-Mindfulness-Based/dp/0997853808  

Professor Mary Grace Flaherty, author of “Promoting Individual and Community Health at Your Library,” has extensive experience with libraries providing health information to the general public. This fascinating episode focuses on the many services that libraries provide and how health systems can partner with libraries to promote health and improve outcomes. Mike Sacopulos and Cheryl Toth also cover the role of public libraries in distinguishing poor and misleading health information.   https://www.alastore.ala.org/content/promoting-individual-and-community-health-library  

We have all seen the statistics on physician burnout. We all know of physicians that have changed course mid-career. Moving away from a clinical practice is not something to be done without planning. Sylvie Stacy, MD, MPH has written, “50 Nonclinical Careers for Physicians: Fulfilling, Meaningful, and Lucrative Alternatives to Direct Patient Care." This episode of SoundPractice examines career options and motivations for change with Dr. Stacy. If you are planning a career change or know someone who is, join us for some long term strategic planning! Sylvie Stacy, MD, MPHhttps://shop.physicianleaders.org/collections/books/products/50-nonclinical-careers-for-physicians-fulfilling-meaningful-and-lucrative-alternatives-to-direct-patient-care  @LookForZebrashttps://www.linkedin.com/company/lookforzebras/ www.lookforzebras.com  

In this episode we speak with Jeanne Pinder, Founder and CEO of ClearHealthCosts. Ms. Pinder brings her background as a New York Times journalist to bear on the murky world of healthcare costs.  ClearHealthCosts has partnered with news organizations around the Country in an effort to bring transparency to healthcare costs. We will see healthcare pricing from a consumer’s point of view and discuss the related public health implications.  Jeanne [email protected]://clearhealthcosts.com/  

Do you understand your EQ?  Emotional Quotient? Are you aware of your personal competencies and social competencies?  Susan Childs of Evolution Healthcare Consulting has spent years advising healthcare organizations on how to make life better for staff and patients.  Her real-world experience reveals itself in the specific, quality advice offered, including how to build emotional intelligence into your policies and procedures. This episode of SoundPractice offers Susan Childs’ take on strategies and approaches to fully support your communication efforts and will result in increased staff member engagement and communication, and better patient care. Susan Fink Childs, [email protected] Healthcare Consultingwww.evohcc.com  

As COVID-19 continues to impact us on a global scale, maintaining the health and well-being of providers and clinical teams is critical. But how can we do this when the demands on healthcare workers are so high? In this special episode, we talk with speaker, author, coach, international disaster physician, and retired street mime Dan Diamond, MD. Dr. Diamond was the Medical Director for Medical Teams International’s First Response Team to Haiti and played a strategic role as Director of the Mass Casualty Triage Unit at the New Orleans Convention Center after Hurricane Katrina. His passion is equipping people to perform under pressure, and his stories and lessons from being in the heart of a disaster zone are highly relevant to the crisis our healthcare system faces today.Leadership in the Midst of Crisis - here you will find helpful information, resources and guidance specific to this evolving situation. Leadership in Time of Crisis - community for physician leaders to ask questions, share expertise, and network with peers in real-time discussion groups. (Free account required.)Dan Diamond, MDhttps://www.dandiamondmd.com/  

Mentorship is built into a physician's clinical training, but what happens after medical school and fellowship ends? Finding a mentor to help guide your career and provide insight from their own experience is an important part of leadership development. In this SoundPractice episode, Cheryl Toth and Mike Sacopolus talk with Michael Lalor, MD, MBA about the value of mentoring based on his years of experience as both a mentor and a mentee. Also joining the conversation is Jill Kopin, Career Services and Mentorship Program Coordinator at the American Association for Physician Leadership. Jill adds insights about the AAPL's mentoring program, and how members can access and benefit from this offering. Michael Lalor, MD MBA CPE FACHE HMDC FAAHPMlinkedin.com/in/michael-j-lalor-mdJill Kopin, Career Services and Mentorship Program Coordinator [email protected]  

Today we join the conversation around COVID-19 and the use of technology and telemedicine to enable efficient communication among physicians, healthcare professionals, and patients. In this Bonus SoundPractice episode, Mike Sacopolus speaks with Dr. Peter Alperin. Peter Alperin, MD trained as an internal medicine physician at UCSF and is currently Vice President at Doximity where he leads the development of products geared towards clinicians.   Communication is the centerpiece of good healthcare and the use of technology (remote evaluation and monitoring, basic video conferencing, telemedicine) is being used to triage patients during the COVID-19 pandemic.  Dr. Alperin discusses how physicians and payers are embracing telehealth, using technology for clinical care, and the emerging models for reimbursement for these services.  Physicians are also honing their clinical skills, working remotely in a safe manner, and looking for jobs and opportunities that leverage telemedicine and other technologies. Join us as Dr. Alperin shares his thoughts on technology and telemedicine benefits for patients and physicians, particularly when practicing amid an infectious disease pandemic like COVID-19. Contact Peter Alperin, MD, at [email protected] RESOURCES Telemedicine and COVID-19 Billing and Coding Frequently Asked Questionshttps://codingintel.com/telemedicine-and-covid-19-faq/ TIME -The Coronavirus Outbreak Could Finally Make Telemedicine Mainstream in the U.S.https://time.com/5793535/coronavirus-telemedicine-telehealth/  

When a lack of effective leadership eroded trust in a 100+ year old health system, the organization needed a respected leader who could restore faith and employee engagement. In this SoundPractice episode, Cheryl Toth and Mike Sacopolus talk with general surgeon Michael Canady, MD, MBA, CPE, who stepped into the role of CEO of Holzer Health System during a critical time. Dr. Canady describes the path he paved to move the organization from a culture of fear to a culture of trust, and how the simple change of allowing employees to step up and do the right thing for patients has reduced fear and rebuilt organizational culture.   

It’s a strong argument. We pay more per person for healthcare than any other country in the world. That high price tag does not translate into the best outcomes. Several dozen countries obtain better results for less money. Dr. Grace Terrell, Chief Executive Officer at Eventus Wholehealth, and healthcare attorney Julian (Bo) D. Bobbitt, Jr., attorney at Smith Anderson and President of Value Health Partners, LLC have authored a new book, Value-Based Healthcare and Payment Models: Including Frontline Strategies for 20 Clinical Subspecialties, which points to value-based healthcare as a model to replace the prevalent fee-for-service model. Mike Sacopolus and Cheryl Toth, in this episode, looks at the requirements and benefits associated with value-based healthcare. Value-Based Healthcare and Payment Models: Including Frontline Strategies for 20 Clinical Subspecialties Grace E. Terrell, MD, MMM, CPE, FACP, FACPE Linkedin.com/in/grace-terrell-md-5a483914 Julian (Bo) D. Bobbitt, Jr. https://www.smithlaw.com/professionals-Julian-Bobbitt  

Healthcare costs keep climbing, quality needs improvement, and physicians are burning out. These are a few of the reasons Ash Gokli, MD, Chief Medical Officer for the Sutter Health Valley Area believes physicians must step into leadership roles and create the future of healthcare.  An American Association for Physician Leadership (AAPL) board member and self-described student of leadership, Dr. Gokli describes his path to leadership and his strategies for leading effectively despite a constant onslaught of meetings and time-consuming commitments. In our focused conversation, Dr. Gokli discusses how physicians can create their own path to the C-suite by garnering non-clinical knowledge, volunteering for new projects, and leveraging their passion for patient care.  https://www.physicianleaders.org/about/board/ash-gokli  

When it comes to pharmaceuticals, you have heard the list of complaints. Drug prices are too high. Drug prices are not transparent. My insurance plan won’t cover X medication. Perhaps the complaint which should be raised but isn’t relates to China. Author Rosemary Gibson has rung a fire bell in the night with her book, China Rx: Exposing the Risks of America’s Dependence on China for Medicine.Well over 90% of the active ingredients of antibiotics in the U.S. are manufactured abroad. The vast majority of them are produced in China. Learn about the national security threats and quality oversight issues involved with the outsourcing of pharma manufacturing. This important episode will shock you.Rosemary Gibson serves as Senior Advisor at The Hastings Center and a Section Editor for “Less is More,” in JAMA Internal Medicine. Ms. Gibson is an award-winning author, inspirational speaker, and advisor to organizations that advance the public’s interest in health care.www.rosemarygibson.orgChina Rx: Exposing the Risks of America’s Dependence on China for Medicinehttps://www.amazon.com/ChinaRx  

Research indicates that open communication raises employee satisfaction and increases retention. Implementing a 'Morning Huddle' with clinicians and employees is an excellent way to foster the communication that drives both of these improvements. In this episode, Cheryl Toth and Mike Sacopolus talk with Thomas Zoch, MD, Vice President Vice President of Care Management-Clinical at Ascension Wisconsin about his leadership philosophy and the use of morning huddles to engage physicians and staff from across the health system. Dr. Zoch discusses the genesis of why Ascension Wisconsin chose to deploy morning huddles, and how the focus on "getting to why" in these daily communications has resulted in open dialogue, effective discourse, and ongoing education. He also breaks down in specific detail the logistics and specific processes he uses to lead morning huddles at three different hospitals every Monday through Friday at Ascension Wisconsin.  Thomas W Zoch MD FACP FACEP CPEVice President of Care Management- ClinicalAscension Wisconsinwww.ascension.org/Wisconsin  

A Conversation with Dr. Peter Angood, CEO of AAPL More and more healthcare organizations are hiring physicians to fill executive and other leadership roles. Given their clinical knowledge and focus on patient care, physicians understand healthcare care processes, organizational needs, and challenges differently than administrators. In this episode, Mike and Tothie talk with Peter Angood, MD, CEO & President of the American Association for Physician Leadership (AAPL). Dr. Angood shares his vision for how and why physicians must lead change and how the AAPL provides education and peer support networks that enable them to build the skills and resilience required to change the world's most complex industry.www.physicianleaders.org  

Information Technology ((IT) is mission critical for healthcare systems. Functionality, safety, and compliance all impact IT architecture and operations. In this SoundPractice podcast episode, Mike Sacopolus interviews Daniel Livschutz of ProMedical, a national IT firm specializing in healthcare. Redundancies, backups, and economics of outsourcing will all be addressed, within the framework of the healthcare organization workflow. Daniel Livschutz, President and CEO, ProMedical IT.https://www.promedicalit.com  

The big day has finally arrived. Your practice’s new physician is ready to start. In this SoundPractice episode, Mike Sacopulos and Cheryl Toth will review tactics and strategies to smoothly integrate the physician into the practice. We will discuss simple and inexpensive ways to achieve happiness and productivity for all. The best way to ensure a smooth transition and successful new hire is to take strategic steps to onboard your physicians. Download - New Physician Onboarding Checklist

At least half of the US population now works remotely at least part of the time. Remote working certainly has its advantages. But managing a team of people that don’t come to the office has its challenges too. How do you keep people feeling connected and motivated? What are effective ways of communicating across geographies and time zones? SoundPractice co-host Cheryl Toth shares insights and lessons learned from her nearly 25 years of working remotely and managing virtual teams.

The potential for litigation is a fact of life for most physicians. The way physicians prepare and handle themselves in depositions and other legal proceedings can have an impact on lawyer and jury perception. In this episode, attorney and co-host of SoundPractice, Mike Sacopulos provides an “inside scoop” for physicians and walks us through a variety of considerations for physicians to keep in mind when they go from the exam room to the courtroom.

In this timely SoundPractice episode, Mike Sacopolus speaks with Sid Stamm about cybersecurity. Professor Stamm, an Associate Professor of Computer Science and Cybersecurity, navigates the listener through the world of Bug Bounties and ethical hackers. The conversation then moves on to the internet of things and mobile device policies. Professor Stamm is a national expert and has worked for such internet powerhouses as Mozilla and Firefox. This discussion is geared for those that are curious but lack in-depth IT skills. Show Notes:Professor Sid Stamm may be reached at Rose Hulman Institute of Technology. [email protected]

After weeks (or months) of networking, reviewing resumes, and conducting video and in-person interviews, you’ve finally filled that open position. Time to relax and get back to your own job? Not quite. You may have hired a terrific candidate, but turning him or her into a productive, high performing, long-term employee requires managerial commitment to effective cultivation and training strategies. In this practical episode, Cheryl Toth and Mike Sacopolus cover seven secrets to supporting every new hire’s success. Download the JMPM Article: “How to Create a Culture of Praise and Recognition,” by Susan Smith Kuczmarski, EdD, and Thomas D. Kuczmarski here.

In honor of the fiftieth anniversary of the Apollo II moon landing and walk, SoundPractice co-host, Mike Sacopolus, interviews David Wolf, M.D. Dr. Wolf a physician and astronaut, is a veteran of four space missions. Three of his missions were on the space shuttle and one was a long-term mission on the Russian space station, Mir. In addition, Dr. Wolf pioneered research in the field of regenerative medicine. Dr. Wolf has a unique perspective on the future of medicine and space travel.

In a study 234,000 exit interviews, the #1 reason employees said they quit was due to a lack of opportunity to grow in their preferred job or career. A lack of development also results in staff performing their jobs with outdated and often inaccurate information, which can lead to compliance issues, revenue loss, and fear of change. So how do you grow the team’s knowledge when you’ve got a limited budget? In this episode, Cheryl Toth talks about ways to train and develop the staff using simple, low cost ways that go beyond traditional workshops and conferences. Download Cheryl Toth's Professional Growth Map Template

In this episode Mike Sacopolus interviews Anthony Slonim, M.D., DrPH, FACHE. Dr. Slonim is the President and CEO of Renown Health of Nevada and the Editor-in-Chief of the Physician Leadership Journal, published by the American Association for Physician Leadership. They discuss Population Health and Renown’s “Healthy Nevada Project.” This project mixes genetic profiles with appropriate education and resources in a novel public health initiative. Dr. Slonim’s compelling stories give insight and hope. Finally, they talk about big picture concepts and look to the future with one of the country’s best healthcare thought leaders.More about Anthony Slonim, MD, DrPH, FACHE may be found at: renown.org.American Association for Physician Leadership, https://www.physicianleaders.org

Social media is a mainstay of a healthcare organization’s digital marketing strategy. But although Instagram, Facebook, and Twitter can be a cost effective way to communicate with patients and the community, healthcare practices must be smart about how they use these social tools. In this SoundPractice episode we cover some of the recent stories and cases that involve healthcare practices and social media. Mike Sacopolus, Author of “Tweets, Likes and Liabilities: Online and Electronic Risk to the Healthcare Professional,” will don his attorney cap to give us the practical things physician leaders need to think about when it comes to hiring, staff use of social media, setting up policies for social media, and the image of the practice’s brand. Show Notes: 1) Mike’s book from Greenbranch Publishing: “Tweets, Likes and Liabilities: Online and Electronic Risk to the Healthcare Professional” or call (800) 933-3711. 2) Link to Sample Document: Social Media policy template from the Medical Risk Institute  3) Federation of State Medical Boards - Social Media Guidelines http://www.fsmb.org/siteassets/advocacy/policies/model-guidelines-for-the-appropriate-use-of-social-media-and-social-networking.pdf  

When patients leave the clinic or hospital, we hope they’ll follow their treatment plan, take medicines as prescribed, and manage their chronic conditions. And we hope they will contact the office if they aren’t feeling better -- or they start to feel worse. The reality is that many patients don’t contact their healthcare provider, or don't contact soon enough. This can lead to poor outcomes and more hospital and doctor visits. Enter remote patient monitoring systems, which connect patients to their physician’s office through devices that automatically monitor important clinical indicators such as weight, glucose levels, or blood pressure and alert providers when something’s not right. These systems are fast becoming the way we will care for patients. In this SoundPractice episode, we interview author, consultant and technology expert Ron Sterling, of Sterling Solutions. He will discuss why these systems are now poised to reinvent the way we deliver care. Ron Sterling, CPA, MBA(301) [email protected] Non Fee-for-Service Revenue Cycle Management: Managing Patient Service and Clinical Performance to Maximize Healthcare Practice Profit

Join Mike Sacopolus and Cheryl Toth as they interview Max Reiboldt, CPA and Justin Chamblee, CPA from Coker Group on trends in physician compensation. Coker Group is a leading healthcare consulting firm recognized for their expertise in physician alignment and compensation. This timely podcast interview covers healthcare reimbursement for value rather than volume, physician compensation trends, and best practices in comp plans. Tuning in to this episode will empower the listener to feel informed, prepared, and confident for the new era of physician compensation. Max Reiboldt, CEO of Coker Group and Justin Chamblee, Senior VP and Director of Operations, work with hospitals and physician groups to develop customized solutions in four main service areas: Strategy and Operations, Finance, Technology, and Executive Search. www.cokergroup.com Max Reiboldt, CPAPresident/CEO at Coker [email protected] Justin Chamblee, CPASenior VP at Coker [email protected]

It’s May and that means we are nearly midway through 2019. How are you doing on your compliance activities? From tossing expired meds to updating software to reviewing E/M code patterns, the volume of items on a healthcare organization's compliance checklist can seem overwhelming. To help minimize the pressure, in this episode Mike Sacopolus and Cheryl Toth (Tothie) use Mike’s annual Compliance Calendar to review the critical tasks that should be completed by mid-year. To make things a little more fun, the Compliance Calendar is themed to the game of Monopoly. Medical Risk Institute - 2019 Compliance Calendar

Accurate physician documentation is essential to reimbursement and compliance. Poor documentation can be a cause of inaccurate code selection, denied claims, and payor take backs. To help you understand these risks and how to avoid them, we talked with nationally recognized consultant, coding educator, and author of Greenbranch Publishing’s Field Guide to Physician Coding, 4th Edition, Betsy Nicoletti. In this episode, Betsy shares her “dos and don’ts” for ensuring proper documentation and accurate payment. Betsy Nicoletti's blog and subscription product: Coding Intel The Field Guide to Physician Coding, 4th Edition

Coaching is used by companies and many industries to develop managers and leaders. But it’s only beginning to emerge as a professional development method in physician practices and healthcare organizations. In this episode, Mike interviews Tothie (Cheryl Toth) about what coaching is, what it isn’t, and the details around the coaching session process, certification, and costs. Tothie will share how the clarity and confidence gained from coaching has helped her and her practice leader clients set goals, take action on important projects, and grow professionally. HANDOUTS: What is Management Coaching? HandoutTothie's Self-Coaching Starter List

If you’re planning on offering telehealth services in your healthcare practice, tune in for this episode. Cheryl Toth and Mike Sacopolus interviews two national experts on how telehealth services can work for physicians and practices and can work to increase patient satisfaction. In addition, we cover the the tactical side of implementation as well as the basics of billing and coding for telehealth. Orthopedic surgeon Alfred Atanda, who has delivered hundreds of virtual visits, will explain how telehealth has improved his efficiency. Dr. Atanda shares his lessons learned about scheduling patients, and conducting visits. Betty Hovey, consultant and coding educator with KarenZupko and Associates, discusses the issues and essentials of reimbursement for telehealth services. Betty Hovey also deciphers important Medicare guidelines, and provides tactical tips for getting paid by payors and patients. Medicare: https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/downloads/TelehealthSrvcsfctsht.pdf - This is specifically for the telehealth resource booklet. HRSA Medicare Telehealth Payment Eligibility Analyzer: https://data.hrsa.gov/tools/medicare/telehealth A Surgeon’s Guide to Getting Started with Telehealth by Betty Hovey  

Many healthcare practices routinely prescribe durable medical equipment. What should practices look for in a DME provider? What are rules and regulations imposed by CMS for these prescriptions? In this episode we will interview Pete Yelkovac, President of Lifestyle DME Group, LLC. Pete’s background as an attorney and executive of a DME company, makes him a great person to help us navigate the world of Durable Medical Equipment. Pete Yelkovac c/o Lifestyle DME Group, LLC Telephone: (219) 234-2342 Website: www.lifestyledmegroup.com

If you manage a healthcare practice, you’re probably familiar with office drama. You know what I mean….the turf war between the billing manager and the front desk staff. The coder who hoards work to make herself look busy and important. Or the nurse practitioner whose patients adore her, but who acts like a queen bee with her colleagues. If any of this sounds familiar, help is available in this episode of Sound Practice. Our guest is author, executive educator, and consultant Marlene Chism. Marlene will provide practical strategies for how to elevate your leadership, implement strategic communication, and eliminate time-wasting drama. Join us for a lively conversation with Marlene Chism. Available on Apple Podcasts, Google Play, or wherever you get your podcasts. Use Promo Code/Coupon Code "CHISM" (no quotes) for a 20% discount on "7 Ways to Stop Drama in Your Healthcare Practice" www.greenbranch.com/stopdrama or call (800) 933-3711 or send an email to [email protected]. Marlene Chism can be reached at www.marlenechism.com

Telehealth is all over industry news and venture capital is pouring into the market. With employers and health systems adopting telehealth services and CMS implementing new virtual visit codes, should your practice focus on telehealth this year? And if so, where should you start? We’ll explore the topic of telehealth on our next episode. Our guest is Dr. Lyle Berkowitz, Chief Medical Officer and EVP of Product at MDLive. Dr. Lyle will share his insights about physician efficiency and the future of delivering virtual care. Don’t miss it! Subscribe on Apple Podcasts, Google Play or wherever you get your podcasts. http://www.drlyle.comhttps://www.mdlive.com

If you’d like guidance on how to navigate the complexities of SEO (Search Engine Optimization) and the integration of social media into your digital assets, don’t miss this episode where Mike Sacopulos interviews Brent Cavender, Chief Client Advocate of MetaMed Marketing. Brent shares his thoughts about the design, utility, and functionality of an effective healthcare practice web site, as well as how to select a good web designer and choose the right firm to host your site. https://www.sweor.com/firstimpressionshttps://www.MetaMedMarketing.com

From handling the impact of high deductible health plans and value-based care, to coding accurately, following payor policies, and leveraging payment technologies, successfully managing the revenue cycle requires prioritization and diligence. In order to succeed, practice teams must do the right things, at the right time, using the right tools. In this episode we talk with internationally recognized practice advisor Karen Zupko, president of KarenZupko & Associates, Inc., about preparing for 2019 by understanding industry trends and avoiding common revenue cycle traps that decrease productivity and efficiency. Coding and reimbursement workshop brochures and free resources at www.karenzupko.comCareCredit patient financing for expanding payment options: www.carecredit.com

Ring in the New Year with this bonus SoundPractice episode covering your action plan for HIPAA compliance. In this episode we discuss common causes of patient privacy breaches and how to avoid them. We focus on Business Associates, cyber insurance, and compliance requirements. This fast moving discussion is full of practical, inexpensive tips on how to navigate your way to patient privacy safety, as well as an overview of actual HIPAA cases that illustrate the risk for healthcare practices. https://www.hhs.gov/hipaa/for-professionals/security/guidance/guidance-risk-analysis/index.html The Journal of Medical Practice Management - https://greenbranch.com/jmpm

Love it or hate it, online ratings and social media are essential to your future. 84% of people trust online reviews as much as they trust their friends. With value-based care and bundled payments fast approaching, it’s important to prepare a strategy now for how your practice will encourage online reviews from happy patients and mitigate the negative ones too. We interview neurosurgeon and attorney Jeff Segal, MD, JD, Founder and CEO of Emerit.biz for pragmatic guidance about online reputation management and tips for addressing Internet-assaults. eMerit Online Reputation Management for Doctors web site. Tweets, Likes, and Liabilities: Online and Electronic Risk to the Healthcare Professional book link. Establishing, Managing and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices book link.

Holiday work parties are a time for fun and celebration. But when a little relaxation and alcohol mix, the line between professional and unprofessional behavior can get blurry. In this episode we cover some do’s and don’ts to make sure your holiday party is an embarrassment-free zone.  

In this SoundPractice Episode, we talk with Tracy Spears, Founder of the Exceptional Leader Lab, about the characteristics of thriving practice leaders. Leading staff in a constantly changing regulatory and reimbursement environment while simultaneously overseeing financial and A/R management, process improvement, and an exceptional patient experience is not for the faint of heart. What are the characteristics that drive an effective practice leader to create a strong culture with a solid balance sheet and a group of physicians and employees who thrive? Link to Tracy Spears web site - TracySpears.com Masterclass special - code is ELL25 for a 25% off discount Link to "You’ve Been Promoted! Strategies for Successful Leadership Transition" from The Journal of Medical Practice Management

When was the last time you updated your data and device destruction policy? If the answer is, "we don't even have one," your practice is not alone. But you do need to get to work. Planning for the destruction of data and devices that contain PHI is a critical component of privacy and security and important to managing financial and reputational risk. This episode explains how to fearlessly and successfully develop a policy, in five easy steps! Download "Develop a Data and Device Destruction Policy in Five Easy Steps" from The Journal of Medical Practice Management.

No matter the size or the specialty, every practice needs a good lawyer and a sharp accountant. But how do you find the right professionals to help your practice? This episode covers the essentials of selecting, hiring, and working with accounting and law firms. We will replace mystery and trepidation with knowledge and a strong game plan. Episode 1 Checklist for Hiring an Accountant Cheryl Toth - Working with a Healthcare Attorney Martindale link: https://www.martindale.com