Coffee Break

Coffee Break

Breaking the Cycle of Bullying in Healthcare One Cup at a Time.

EP 42: Cultivating a Positive Work Culture

Addressing nurse managers' administrative burdens and ensuring their presence on units can significantly improve staff morale and patient care. In this episode, Dr. Helene Burns discusses the importance of involving all levels of staff in problem-solving, building strong interprofessional relationships, and cultivating a positive work environment. She shares innovative approaches to addressing staffing issues, alleviating nurse managers' workloads, and the ongoing challenges and progress in fostering healthy work environments in New Jersey hospitals.  Listen in for inspiring stories, practical advice for new nurse managers, and the significance of mutual respect and collaboration among healthcare professionals. Click this link to the show notes, transcript, and resources:
July 17, 2024

EP 41: The Healing Impact of Meaningful Recognition

The DAISY Award honors nurses for their outstanding contributions to patient care and fosters a sense of connection and psychological healing for patients and families. In this episode, Bonnie Barnes, co-founder of The DAISY Foundation, discusses the importance of tackling workplace bullying and incivility and shares the foundation's origins and mission to honor nurses. She also highlights the DAISY Award’s partnership with over 6,700 healthcare facilities and nursing schools in 41 countries, emphasizing its phenomenal impact on nurses and patients by fostering psychological healing and a sense of connection.  Tune in and learn how meaningful recognition can transform healthcare environments and improve patient care! Click this link to the show notes, transcript, and resources:
July 10, 2024

EP 40: How to Improve Nurse Well-Being and Retention

Leaders should focus on creating a culture of recognition and gratitude to support their nursing teams. In this episode, Dr. Deborah Zimmermann, CEO of the Daisy Foundation and President of the American Organization of Nurse Leaders, discusses challenges and solutions in the nursing profession. She emphasizes the need for a healthy work environment and notes improvements in nurse retention and diversity. She also advocates for proactive measures against workplace violence and stresses the importance of meaningful recognition and positive feedback for nurse satisfaction and resilience. Tune in and learn how to create a safer, more supportive environment for nurses and healthcare professionals to improve patient care and our nurses well-being! Click this link to the show notes, transcript, and resources:
July 3, 2024

EP 39: Navigating Leadership Challenges: Building Resilient Healthcare Teams

Equipping leaders with the right tools is crucial, including creating cohorts for sharing challenges, being vulnerable, and giving and receiving honest feedback. In this episode, Dr. Nicole Kolacz shares the mission to eradicate harmful behaviors in healthcare settings, discussing strategies and insights that have driven progress. She explains Aultman Hospital's online program to help leaders tackle bullying and instability, the need for safe spaces for honest dialogue, and the importance of continuous learning, while reflecting on pandemic challenges and the need for collaboration. Prepare to be inspired by Dr. Kolacz's wisdom on adaptability, authenticity, and the power of surrounding oneself with positive influences. Click this link to the show notes, transcript, and resources:
June 26, 2024

EP 38: Exploring Human-Centered Leadership in Healthcare

Human-centered leadership involves fostering a culture of trust and excellence. In this episode, Dr. Kay Kennedy, CEO of uLeadership, explains how prioritizing self-care and relationships can create sustainable leadership practices. She discusses the concept of human-centered leadership in healthcare and highlights the shift from servant to relational leadership, especially during the pandemic when leaders struggled with burnout. Tune in and learn how to cultivate human-centered leadership to transform healthcare organizations! Click this link to the show notes, transcript, and resources:
June 19, 2024

EP 37: How Preceptors Can Prevent New Nurses from Quitting

Forty percent of new nurses quit within their first year due to bullying and incivility. In this episode, Dr. Renee Thompson addresses the critical issue of bullying and incivility in healthcare, focusing on how these problems contribute to the high turnover rate among newly graduated nurses. She highlights the crucial role of preceptors in protecting and supporting new nurses and shares her experience in creating a preceptor development program to equip preceptors with the necessary skills and ongoing learning opportunities. Tune in and learn how to cultivate a healthy work culture by addressing bullying and incivility effectively! Click this link to the show notes, transcript, and resources:
June 12, 2024

EP 36: How to Address and Mitigate Toxic Behaviors in Healthcare Teams

Toxic behaviors in healthcare significantly affect team dynamics and patient care. In this episode, Dr. Mitch Kusy, an organizational psychologist and professor at Antioch University, explores the damaging effects of toxic behaviors and leadership in healthcare, emphasizing the need for proactive management and culture change. He highlights the financial cost of such individuals and the high turnover they cause and proposes a four-phased feedback model for leaders to address these issues effectively, stressing the importance of respectful engagement and sincere apologies. Tune in and gain practical advice to foster a healthier work environment in healthcare. Click this link to the show notes, transcript, and resources:
June 5, 2024

Building Strong Nurse Leaders: Strategies for Support and Development

Frontline managers are the backbone of healthcare, yet they often lack the tools and support needed to thrive. In this episode, Dr. Cole Edmonson talks about the importance of empowering frontline managers through community building, ethical training, and clear communication to enhance their engagement, job satisfaction, and leadership effectiveness in healthcare. He stresses the importance of integrating new initiatives through a community of practice and addressing moral distress to enhance moral courage among nurse leaders, emphasizing the need to prioritize ethical considerations and provide support systems. Tune in and discover how innovative orientation and administrative support can boost nurse manager engagement and job satisfaction! Click this link to the show notes, transcript, and resources:
May 29, 2024
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Coffee Break

A podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team.

In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team.

When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes.


Dr. Renee Thompson, DNP, RN, FAAN, CSP

Dr. Renee Thompson, DNP, RN, FAAN, CSP

Renee grew up in Pittsburgh Pennsylvania, the oldest of 5 kids. There was never a dull moment in the Rossi home as her parents provided anyone in need a seat at the dinner table and sometimes a place to stay. Renee’s father had a strong work ethic (still does) and worked hard to provide for his family. Her mom kept everyone fed, watered, clothed, and is extremely kind, generous, and loving. Renee acquired her drive to accomplish everything she could in this one precious life and her passion for helping others from her parents.

Adulting didn’t come easy for Renee at first. She married young and had two kids right away, without the means to provide for them. One day she looked around and decided she wanted a better life for her girls and for herself. So, she got her associate degree in nursing at a local community college, then got her bachelors, masters, and finally, in 2015, received her doctoral degree in nursing. Along the way, she divorced her first husband and married the man of her dreams. Together, Ashley and Renee have built a life that they love.

Ten years ago, Renee took a leap of faith, quit a really great job that she loved, and started her own business. The business started basically as Renee – a speaker. Fast-forward to today, and she’s expanded the business beyond just her and now enjoys watching her company develop into an institute that serves numerous clients around the globe.

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