A Sherpa’s Guide to Innovation

A Sherpa’s Guide to Innovation

The Innovation Engine at Atrium Health

Latest From Series

E79: Jim Kalbach – The Jobs To Be Done Playbook

Ben & Jay talk to Jim Kalbach, Head of Customer Experience at MURAL and author of The Jobs To Be Done Playbook, Mapping Experiences and Designing Web Navigation.  Jim shares his perspective on Jobs To Be Done as a mindset, how an organization can...
October 14, 2020

E78: Bob Moesta on Avoiding Hans, Selling Jay a Tesla & Demand-Side Sales 101

Ben & Jay welcome back Bob Moesta for the third time, talking about his new book Demand-Sides Sales 101:  Stop Selling and Help Your Customers Make Progress, co-authored with his partner at The ReWired Group, Greg Engle.  Bob is a lifelong innovator...
September 30, 2020

E77: Dr. Debbie Salas-Lopez – The Girl From The Bronx

Ben & Jay have a memorable and inspiring conversation with Dr. Debbie Salas-Lopez, SVP of Community and Population Health at Northwell Health.  Beyond her formal role, she is a nationally recognized speaker and educator for women leaders in...
September 16, 2020

E76: How Are You Doing? No, How Are You Really Doing?

Patrick Mulvaney & Victor Armstrong have very different but very important roles in the increasingly critical area of mental health and wellness.  Patrick is Chef Owner at Mulvaney’s Building & Loan, a farm to fork restaurant in Sacramento,...
September 2, 2020

E75: A Pandemic, Recession & Revolution Walk Into a Bar – Anniedi Essien Serves Up Wellness

Ben and Jay celebrate A Sherpa's Guide to Innovation's "diamond" episode 75 with a real jewel, a woman who's on a mission to revolutionize wellness: Anniedi Essien - Chief Swagger Officer, CEO and Founder of Idem Spark.  Anniedi talks about her personal...
August 19, 2020

E74: Unlocking Oceans of Demand – Avoiding The Prosperity Paradox

Ben & Jay are delighted to welcome back two researchers and thought leaders from the Christensen Institute, Efosa Ojomo and Rich Alton, to discuss their recent paper “Avoiding The Prosperity Paradox: How to build economic resilience in a post-COVID...
August 5, 2020

About A Sherpa's Guide to Innovation

Are you looking to better understand and apply innovation theories, methods and tools? Do you need to think about your business or industry in a different way? Join the Sherpas as they conduct spirited conversations and tell compelling stories to guide you along your innovation expedition. Get your gear ready! Business Model Innovation, Human-Centered Design and Strategic Partnerships
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Jay Gerhart

Jay Gerhart

A passionate driver of consumer strategy and innovation for Atrium Health. As part of the Innovation Engine, he employs methods such Design Thinking, Jobs to Be Done and Business Model Innovation in product and service development. Recently trained at Second City Chicago and Charlotte Comedy Theatre in improvisation, he brings “Yes, And” and a next level of teamwork to transformational projects. During his 20 years with Atrium Health, he has led many of the system’s most significant corporate strategy, planning and development initiatives, including Levine Children’s Hospital and Levine Cancer Institute.
Ben Tingey

Ben Tingey

Benjamin Tingey is an Innovation Manager with the Atrium Health Innovation Engine. In this role he champions the voice of the patient, designing care experiences and business models that nail their Job to Be Done, and curates the voices of the Innovation Engine and other innovation thought leaders by hosting the "A Sherpa’s Guide to Innovation" podcast. Benjamin learned to speak Spanish fluently as a 19-year old serving the Hispanic immigrant community in South Carolina. Before joining the Innovation Engine, his prior career experience included Spanish language instruction, social entrepreneurship, healthcare startups, and hospital system corporate strategy. Benjamin’s love of American history and literature influenced his preference for schools named after famous Americans, receiving his undergraduate degree in American Studies from Brigham Young University and a graduate degree in Healthcare Administration from George Washington University.

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Mary Ellen Beliveau shares how her daughter’s battle with congenital heart disease drove her to improving the delivery of value-based care Join us as Mary Ellen talks about starting Knowledge to Practice (K2P) – a subscription-based educational platform that empowers frontline teams to deliver the best quality care to their patients.