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A Sherpa’s Guide to Innovation

A Sherpa’s Guide to Innovation

The Innovation Engine at Atrium Health

Latest From Series

E57: Christi Zuber – Matrix Moments, Microclimates & Bridgebuilding

Ben talks to pioneer practitioner, leader and researcher on innovation and human centered design, Christi Zuber. Christi provides dynamic leadership to two progressive and collaborative innovation organizations – Aspen Labs and the Innovation Learning Network (ILN). Hear about her career journey, bridging the gap between innovation research and practice, her vision for the ILN, and who’s been inspiring her lately. Jean Liedtka: Lisa Carlgren: Legitimacy Theory and Human-Centered Design: Helen Bevan: Microclimates and Healthcare Innovation:
December 4, 2019

E56: The Chris Elmore – 5,000 Cold Calls, Bootstrapping, and a Beard You Can Hear

Chris Elmore rolls into the Sherpa studio--Company Evangelist for AvidXchange, a fintech unicorn based in Charlotte, North Carolina, as well as author, teacher, speaker, father of four, and husband of 25 years. Referring to someone as “one of a kind” can be kind of cliché, but Chris lives up to the billing. He’s a dynamic and authentic purveyor of innovation and entrepreneurship wisdom. Hear his perspectives on innovation, as well as the outlook for a blooming innovation and entrepreneurship ecosystem in Charlotte. Can you hear his beard? Listen closely . . . @thechriselmore @AvidXchange @SherpaPod @TheBenReport Creative Mornings Charlotte: Taming the Chaos in Your Life, by Chris Elmore Shout out to Stacy Cassio at the Pink Mentor Network - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodnet -
November 13, 2019

E55: Everyone is Creative and Everyone is Welcome

“Everyone is creative. Everyone is welcome.” Long-time friends and local Charlotteans Matt Olin and Tim Miner are the co-founders of Charlotte is Creative, a not for profit organization that develops programs and initiatives designed to break the Charlotte mold and re-make it with creativity—into a city that draws people in, excites them, and inspires them to invest their financial, social, and creative capital. Learn about some of the unique ways Matt and Tim foster a culture of creativity in Charlotte, such as hosting CreativeMornings/Charlotte, H.U.G. Micro-grants, the Queen City Quiz Show, and their multimedia site The Biscuit. Listen to this episode and “don’t wait, create!” @cltiscreative @cm_clt @mattolincreates @afewminertweaks @SherpaPod @TheBenReport - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -
October 30, 2019

E54: Michael B. Horn – The Jobs to Be Done of Education

Benjamin Franklin said, “An investment in knowledge pays the best interest.” Learn more about the Jobs to Be Done for which we hire education throughout our lives by listening to this episode, the third in our series on innovation in higher education, with co-author Michael B. Horn of the recently released book Choosing College: How to Make Better Learning Decision Throughout Your Life. Michael is the Chief Strategy Officer for the Entangled Group, an education technology studio, and a senior partner for Entangled Solutions, which offers innovation services to higher education institutions. He is also the co-founder of and a distinguished fellow at the Clayton Christensen Institute for Disruptive Innovation. An expert on disruptive innovation, online learning, blended learning, competency-based learning, and how to transform the education system into a student-centered one, Michael has authored several books including Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns with Clayton Christensen, and the Amazon-bestseller Blended: Using Disruptive Innovation to Improve Schools. He also co-hosts a podcast entitled Future U, in partnership with Jeff Selingo. Listen to this episode, and then go read his books! @michaelbhorn @EntangledSOL @EntangledGroup @christenseninst @SherpaPod @TheBenReport @JayGerhart - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @Healthpodnet -
October 17, 2019

E53: Health Design Lab – A Bank Vault, MD Designers & a Custom Airstream

What does it look like when an organization has fully committed to human-centered design? It looks like this: Learn from Robert Pugliese, Director of Innovation Design, and Dr. Kristy Shine, Director of Education and Research, about the Jefferson Health Design Lab, a creative space where people from different backgrounds come together to solve challenges and design a healthier future. In this engaging conversation, Kristy and Rob discuss how they gravitated to design, why and how they train physicians in human-centered design, and how they retrofitted an Airstream to become a social innovation tool that promotes conversations about healthy living in Philadelphia. Have a listen, then watch their fearless leader Dr. Bon Ku and the team on the TNT show “Chasing the Cure” with host Ann Curry. @JeffInnovation @kristyshines @RSPugliese @SherpaPod @TheBenReport - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -
October 2, 2019

E52 Part 2: Bob Moesta – Choosing Better for Learning and Healthcare

In the second segment of our super-sized “Bobcast”, uber-innovator and Jobs to Be Done expert Bob Moesta digs deeper into his recently released first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with Michael Horn. The book isn’t just about the college decision--it encompasses life-long learning, whether it’s executive education, bootcamps, or on-line classes. Since many parallels can be made between the higher education and health care industries, Ben & Jay also engage Bob about the struggles in making health care decisions and their similarities to education decisions. Having helped many companies develop thousands of products, Bob is now on a mission to help consumer be better consumers, in many aspects of their lives. Whether its education or healthcare, if people can prepare themselves better by helping them understand their own context and the outcome they are seeking, they will choose better--making the implicit explicit. As you will come to realize, choosing the right learning experience is just a beginning for Bob’s work to enable people to make better choices. @bmoesta @michaelbhorn @ChristensenInst Learn more about Choosing College HERE Purchase a copy HERE Examples cited: @snhuprez - Paul LeBlanc, President of Southern New Hampshire University (@SNHU) Fullstack Academy @fullstack K Health @KHealthInc @JayGerhart @TheBenReport @SherpaPod - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -
September 18, 2019

About A Sherpa's Guide to Innovation

Are you looking to better understand and apply innovation theories, methods and tools? Do you need to think about your business or industry in a different way? Join the Sherpas as they conduct spirited conversations and tell compelling stories to guide you along your innovation expedition. Get your gear ready! Business Model Innovation, Human-Centered Design and Strategic Partnerships
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Jay Gerhart

Jay Gerhart

A passionate driver of consumer strategy and innovation for Atrium Health. As part of the Innovation Engine, he employs methods such Design Thinking, Jobs to Be Done and Business Model Innovation in product and service development. Recently trained at Second City Chicago and Charlotte Comedy Theatre in improvisation, he brings “Yes, And” and a next level of teamwork to transformational projects. During his 20 years with Atrium Health, he has led many of the system’s most significant corporate strategy, planning and development initiatives, including Levine Children’s Hospital and Levine Cancer Institute.
Ben Tingey

Ben Tingey

Benjamin Tingey is an Innovation Manager with the Atrium Health Innovation Engine. In this role he champions the voice of the patient, designing care experiences and business models that nail their Job to Be Done, and curates the voices of the Innovation Engine and other innovation thought leaders by hosting the "A Sherpa’s Guide to Innovation" podcast. Benjamin learned to speak Spanish fluently as a 19-year old serving the Hispanic immigrant community in South Carolina. Before joining the Innovation Engine, his prior career experience included Spanish language instruction, social entrepreneurship, healthcare startups, and hospital system corporate strategy. Benjamin’s love of American history and literature influenced his preference for schools named after famous Americans, receiving his undergraduate degree in American Studies from Brigham Young University and a graduate degree in Healthcare Administration from George Washington University.

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