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A Sherpa’s Guide to Innovation

A Sherpa’s Guide to Innovation

The Innovation Engine at Atrium Health

Latest From Series

E53: Health Design Lab – A Bank Vault, MD Designers & a Custom Airstream

What does it look like when an organization has fully committed to human-centered design? It looks like this: Learn from Robert Pugliese, Director of Innovation Design, and Dr. Kristy Shine, Director of Education and Research, about the Jefferson Health Design Lab, a creative space where people from different backgrounds come together to solve challenges and design a healthier future. In this engaging conversation, Kristy and Rob discuss how they gravitated to design, why and how they train physicians in human-centered design, and how they retrofitted an Airstream to become a social innovation tool that promotes conversations about healthy living in Philadelphia. Have a listen, then watch their fearless leader Dr. Bon Ku and the team on the TNT show “Chasing the Cure” with host Ann Curry. @JeffInnovation @kristyshines @RSPugliese @SherpaPod @TheBenReport - A Sherpa's Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -
October 2, 2019

E52 Part 2: Bob Moesta – Choosing Better for Learning and Healthcare

In the second segment of our super-sized “Bobcast”, uber-innovator and Jobs to Be Done expert Bob Moesta digs deeper into his recently released first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with Michael Horn. The book isn’t just about the college decision--it encompasses life-long learning, whether it’s executive education, bootcamps, or on-line classes. Since many parallels can be made between the higher education and health care industries, Ben & Jay also engage Bob about the struggles in making health care decisions and their similarities to education decisions. Having helped many companies develop thousands of products, Bob is now on a mission to help consumer be better consumers, in many aspects of their lives. Whether its education or healthcare, if people can prepare themselves better by helping them understand their own context and the outcome they are seeking, they will choose better--making the implicit explicit. As you will come to realize, choosing the right learning experience is just a beginning for Bob’s work to enable people to make better choices. @bmoesta @michaelbhorn @ChristensenInst Learn more about Choosing College HERE Purchase a copy HERE Examples cited: @snhuprez - Paul LeBlanc, President of Southern New Hampshire University (@SNHU) Fullstack Academy @fullstack K Health @KHealthInc @JayGerhart @TheBenReport @SherpaPod - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -
September 18, 2019

E52 Part 1: Bob Moesta – The Grad School Jobs to Be Done Interview

Bob Moesta rejoins the podcast during the release of his first book, Choosing College: How to Make Better Learning Decisions Throughout Your Life, co-authored with Michael Horn. In Part 1, Bob and Jay put Ben in the hot seat, conducting a live Jobs to Be Done interview about Ben’s process of picking a graduate school. This episode not only introduces Choosing College but also provides our listeners with another example of Bob’s renowned JTBD interview technique. Hear the Master compile Ben’s story and identify which of the five higher education Jobs to be Done that Ben pursued. As you listen to the interview, notice a few of the hallmarks of Bob’s technique: Adopt a beginner’s mindset Unpack language to uncover intent Build the story so that you as an interviewer can play it back to a high degree of accuracy Stay tuned for Part 2 to hear more about Choosing College, as well as common themes between higher education and health care. @bmoesta @michaelbhorn @ChristensenInst Learn more about the book HERE Purchase your copy HERE @JayGerhart @TheBenReport @SherpaPod - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @healthpodnet -
September 18, 2019

E51: A Healthcare Renaissance Man – Dr. Nisarg Patel

“I have a problem liking too many things.” Learn from Dr. Nisarg Patel, a healthcare renaissance man, about his journey into the world of medicine. Unafraid to “dive into the deep end,” Dr. Patel is a scientist and researcher of computational cancer genomics, synthetic gene circuits for engineered probiotic therapeutics, CRISPR/Cas9-mediated bacterial genome engineering, as well as applying machine learning to health policy and economics. He also worked in venture capital at Bessemer Venture Partners in their Life Sciences division. While most medical students take classes and apply it to their clinical practice, Dr. Patel did that and then also founded Memora Health, a Y Combinator funded technology company providing HIPAA-compliant patient texting. He has also written about health policy, medicine, strategy, and economics for Slate Magazine, STAT, Huffington Post, and on Medium. In this episode, he shares his perspective on shopping for healthcare, the future of primary care, where healthtech works and doesn’t work, and how he fills his insatiable urge to write. Don’t be afraid to dive into the deep end with Dr. Nisarg Patel! @nxpatel @Memora @SherpaPod @TheBenReport @annsomerswh We highly recommend his articles on Medium: - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -
September 4, 2019

E45: The Design Value of Health with Steve Downs

What would it look like if Netflix was helping you stay healthy? Learn about how we can make health an inherent design feature in our everyday lives from Steve Downs, Chief Technology and Strategy Officer at the Robert Wood Johnson Foundation. In this, our 50th podcast episode, Steve paints a picture of a world intentionally designed to make it easier for individuals and communities to choose healthy behaviors. How do we get there? Listen and find out! We discuss behavior change theories, promoting a culture of health, persuading tech companies that health is a value expressed horizontally across product lines, and the three phases of Steve’s lunchtime routine. @stephenjdowns @RWJF @SherpaPod @WillBehrmann @TheBenReport Piano Stairs Designing Everyday Life to Be Healthier – Health Experience Design Conference 2019 - A Sherpa’s Guide to Innovation is a proud member of the Health Podcast Network @HealthPodNet -
August 21, 2019

E49: Industry Integration and Serendipitous Collisions with Mike Biselli

Episode 49 features Mike Biselli, a healthtech entrepreneur and community-building pioneer with a bold vision for reimagining healthcare. Learn about how Mike planted a flag in the ground and determined to create a built environment that would foster serendipitous collisions to catalyze innovation and transformational change. The result: Catalyst HTI, a 180,000 square-foot industry integrator campus designed to bring health-tech start-ups and established health care entities together under one roof, located in Denver, Colorado. Additionally, Lindsay Deneault shares her experience facilitating similar collisions at TMC Innovation in Houston, Texas. This episode nearly melted the walls of our podcast studio, so drink up your 5-Hour Energy, kick back, and enjoy this animated conversation about the power of vision and collision!
August 8, 2019

About A Sherpa's Guide to Innovation

Are you looking to better understand and apply innovation theories, methods and tools? Do you need to think about your business or industry in a different way? Join the Sherpas as they conduct spirited conversations and tell compelling stories to guide you along your innovation expedition. Get your gear ready! Business Model Innovation, Human-Centered Design and Strategic Partnerships
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Jay Gerhart

Jay Gerhart

A passionate driver of consumer strategy and innovation for Atrium Health. As part of the Innovation Engine, he employs methods such Design Thinking, Jobs to Be Done and Business Model Innovation in product and service development. Recently trained at Second City Chicago and Charlotte Comedy Theatre in improvisation, he brings “Yes, And” and a next level of teamwork to transformational projects. During his 20 years with Atrium Health, he has led many of the system’s most significant corporate strategy, planning and development initiatives, including Levine Children’s Hospital and Levine Cancer Institute.
Ben Tingey

Ben Tingey

Benjamin Tingey is an Innovation Manager with the Atrium Health Innovation Engine. In this role he champions the voice of the patient, designing care experiences and business models that nail their Job to Be Done, and curates the voices of the Innovation Engine and other innovation thought leaders by hosting the "A Sherpa’s Guide to Innovation" podcast. Benjamin learned to speak Spanish fluently as a 19-year old serving the Hispanic immigrant community in South Carolina. Before joining the Innovation Engine, his prior career experience included Spanish language instruction, social entrepreneurship, healthcare startups, and hospital system corporate strategy. Benjamin’s love of American history and literature influenced his preference for schools named after famous Americans, receiving his undergraduate degree in American Studies from Brigham Young University and a graduate degree in Healthcare Administration from George Washington University.

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