Ep 82- “How To Deliver an Extraordinary Patient Experience with Barbara Nyland Khozam”
In today’s episode, you will meet Barbara Nyland Khozam. As the founder of Barbara Khozam Speaking and Consulting, Barbara is an internationally recognized speaker and trainer having delivered over 1700 presentations to 75,000 people in 12 countries on Customer Service, Patient Experience, Leadership, and Communication. Barbara is known for her “High Energy/High Impact” delivery, outrageous wit, and ability to tackle real issues posed by her audience.
In 2019 Barbara was chosen as the Top Customer Service Consultant of the Year by the International Association of Top Professionals.
Also in 2019, Barbara was awarded the CSP® (Certified Speaking Professional™) from the National Speaker’s Association. Barbara is one of only three women in the world to have achieved BOTH this destination as well as the Toastmaster Accredited Speaker designation.
To connect with Barbara find her links below:
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