Livongo founder’s new venture seeks to eliminate waste, advocate for patients — with Glen Tullman
With his new company Transcarent, Glen Tullman and his team are looking to go through self-insured employers to create a healthcare experience in line with 21st Century consumer expectations and free of the waste and misaligned incentives endemic in the larger healthcare system. It’s a lofty aspiration and one that’s been tried before with varying degrees of success — notably with the failed Amazon-Berkshire Hathaway-JP Morgan Chase venture Haven.
On today’s episode, Tullman sits down with host Jonah Comstock, MobiHealthNews Managing Editor Laura Lovett, and Healthcare Finance News Managing Editor Susan Morse to discuss his new company’s mission and game plan.
- The problems Transcarent is trying to solve
- Making healthcare convenient like other industries
- What healthcare consumers want: Unbiased information, trusted guidance, ease of access
- Bringing together the worlds of consumer tech and healthcare… again
- The misnomer of patient engagement
- Lessons learned from Livongo
- Moving toward consumer-directed, always-on healthcare
- Patients lack a real advocate in healthcare
- How Transcarent fits into the move to value-based care
- How to counteract misaligned incentives in healthcare
- Finding and eliminating waste in the healthcare system
- Looking ahead to the future of telehealth
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