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Patient Convert Podcast

Patient Convert Podcast

Patient Convert Podcast delivers healthcare marketing insights and the latest digital strategies to help providers and health systems reach new patients.

Latest From Series

Growing Your LinkedIn Reach w/ Michael David Chapman #154

LinkedIn is possibly one of the most underutilized yet powerful tools for a medical practitioner to build a network and reach their audience. So let’s get that tool in your hands so you can get ahead of the curve. When you learn to leverage LinkedIn, you’ll find that more and more people will come to you. Whether you’re just starting to build your platform or you're a veteran, today’s episode will give you some important advice on upping your LinkedIn game. Michael David Chapman is Founder of the LeadIn Social team; an experienced group of very proficient individuals who are excited to see people's business and influence grow. He provides entrepreneurs and business leaders a human alternative to automated or bot-driven lead generation and appointment setting services. Michael does this by helping business owners use LinkedIn to extend their reach and grow their business.   [00:01 – 03:55] How to Start Your LinkedIn Journey I introduce our guest Michael David Chapman  Some background  3 ways to win your LinkedIn journey  Running ads  Content marketing with engagement  Direct outreach  [03:56 – 17:30] Using Sales Navigator to Outreach Effectively  Michael talks about sales navigator Using outreach effectively   Knocking on the digital door The 3 gates How physicians look at sales Not pitching, but building connections  Reaching your target audience [17:31 – 32:10] The Numbers Matter Michael talks about how he got started and found success A giver’s game Consistent GOOD content Create and contribute to community groups Why the numbers really do matter  Getting rid of the ‘vanity’ out of vanity numbers Michaels thoughts and recommendations on the Linkedin changes [32:11 – 36:12] Closing Segment How to connect with Michael Links below  Final thoughts Stay tuned for more. Links available below.   Tweetable Quotes: “The ability to knock on someone’s digital door, not pitch them, bring them something of value over the long run; that’s the equivalent of you knocking on my door trying to sell me something versus throwing a flyer in my yard hoping that I see it.” - Michael David Chapman   Resources Mentioned: LinkedIn Sales Navigator Want to learn more about Michael? Connect on LinkedIn and Twitter. Check out http://www.leadin.group/social/ and start building your connections.   Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or using your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, Stitcher, or visit my website https://kelleyknott.com/    Feel free to connect with me on LinkedIn, Twitter, Facebook, Instagram     What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Kelley Knott
July 27, 2021

Tips to Improve Patient Social Media Engagement #153

Your patients are talking, connecting, and engaging on social media everyday; but are you a part of their conversation? It can sometimes feel like there isn’t a ton of value in focusing on social media, but in this episode you’ll see that it is vital to the life and success of not just your practice, but your overall message and thought leadership. Let’s dive in and gain some valuable tips on improving your patient’s social media engagement. We’ll take a look at first growing a loyal follower base in the simplest way possible and then some winning strategies that will optimize your content and overall results.    [00:01 – 02:41] The Value in Social Media Let’s talk all things social media!  Today’s topic - Tips to improve patient social media engagement  There is real value in upping your social media game but it takes planning [02:42 – 11:33] How to Grow a Loyal Audience  The key is consistency  Step 1 - Put a face to it Step 2 - Post engaging and educating content  Step 3 - Plan and optimize - it’s time to connect [11:34 – 18:51] Tips to Improve Patient Social Media Engagement Logistics - seeding new likes and running offers ads Making it easy for your customer avatar to engage  Join in with the conversations that excite you  Example of Justin’s campaign  Leave your content with questions    [18:52 – 22:59] Closing Segment Don’t be afraid to get your team involved The Big Idea Approach Final thoughts Stay tuned for more. Like and comment for a chance to win a free consultation    Tweetable Quotes: “It offers a lot of tools when it comes to marketing, a great way to connect and most importantly really put yourself out there as that thought leader - that expert, and grow that brand; but it all starts with engagement.” - Kelley Knott “Don’t feel overwhelmed, and don’t give up. It’s all about consistency and growing your network…” - Kelley Knott   Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or using your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, Stitcher, or visit my website https://kelleyknott.com/    Feel free to connect with me on LinkedIn, Twitter, Facebook, Instagram     What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Kelley Knott
July 20, 2021

Guide to Marketing Your Urology Practice w/ John Lin MD #152

“Your patient’s success depends on the success of your practice.” In this episode you’re going to learn that you have control over your own reputation and therefore the success of your urology practice. Do you love what you do? Do you come into work smiling? If you put this marketing guide into practice, and build your network and rapport, your patients will feel the same! John Lin MD, is a leader in the field of Urology. After working in entertainment business management with a Beverly Hills financial firm and founding a computer consulting business, he pursued a career in medicine at Saint Louis University School of Medicine where he graduated with a Distinction in Research. He initially practiced in Lake Havasu City and was awarded Physician of the Year in Lake Havasu City in 2004. His expertise has even led him to become an advisor for google health.     [00:01 – 02:50] Leveraging Social Media to Build a Happy Practice I introduce our guest Dr. John Lin How Dr. Lin leverages social media and built a network [02:51 – 11:46] The Success of Your Patients and You How Dr. Lin started out - exploring options against better judgement  Building a successful practice for successful patients The reputation process - you have control over the reviews Resources to help capture reviews  [11:47 – 26:33] Get Known, Create Content  Dr. Lin talks about loving what you do and building on it  Making it easy for patients to engage - remove the friction Do you need to be a social media marketing expert? Dr. Lin’s story and experience  Don’t focus on selling but education  Ways to build know, like, and trust [26:34 – 39:11] The Most Powerful Medical Asset  The value of supporting the people in your community  Major things to avoid and be aware of as a urologist  Dr. Lin provides examples of successful review content curation Happy leader, happy office, happy patients    [39:12 – 44:08] Closing Segment Dr. Lin’s advice on creating content  How to connect with Dr. Lin Links below  Final thoughts Stay tuned for more. Links available below.   Tweetable Quotes: “Everyone says to go one way, I like to explore the other options… concentrate on things you REALLY enjoy doing.” - Dr. John Lin “We value a couple of things, one is money, and two is time. So Anyway you can make it easy for patients to engage with you… that’s what you want to do, and that’s all about removing friction to access your practice.” - Dr. John Lin  “Patients are not going to buy your product or service unless they know you, they like you, and trust you.” - Dr. John Lin Resources Mentioned: Rater8 The Thrive Urology Practice Facebook Group Want to learn more about Dr. Lin? Connect on LinkedIn and Check out https://sunriseurology.com/care-team/your-provider/ and reach out.    Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or using your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, Stitcher, or visit my website https://kelleyknott.com/    Feel free to connect with me on LinkedIn, Twitter, Facebook, Instagram     What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Kelley Knott  
July 15, 2021

Medical Spa Marketing Strategies #150

As a Med Spa owner, how are you driving patients? Getting out of the, ‘If I build it they will come mentality,’ it’s really what you do with your social media, content, and consumer engagement that will bring you success in this field. So when it comes to marketing strategies, where do you start and how do you do it right? Dive into this episode to learn all about what to do, what to avoid, and effective ways to get it done in your Medical Spa marketing.   [00:01 – 02:42] Your Success is Tied to Your Marketing Welcome to the 50th episode special!  Today’s topic - Medical Spa marketing strategies. How your social media ties directly to your success as a Med Spa [02:43 – 21:18] Leverage Your Platform, Curate Your Content The most successful platforms we see work, and why Practical tips and tools that can help you narrow down and reach your audience The importance of content and the processes that will work best for you “The big idea process” - distributing your content effectively  Value first, sell later [21:19 – 41:54] Building Rapport with Your Consumers Reviews are critical - how to build your reputation  Winning the ‘onsite SEO’ game When everything is in place, it’s time to re-market correctly Don’t marry before you date Navigating cold and warm audiences [41:55 – 45:53] Closing Segment Make sure to track all your results Final thoughts Stay tuned for more. Links available below.   Tweetable Quotes: “The most important thing to have in mind is - plan ahead; especially in content creation, on the video side, a month in advance.” - Justin Knott “This is about to be your explosion and dominance on injectables online with social media…”- Kelley Knott “Focus on educating and providing value to patients 90% of the time.” - Justin Knott   Resources Mentioned: Google Analytics Call Tracking Metrics Episode: How to Track Marketing Campaigns  Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or using your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, Stitcher, or visit my website https://kelleyknott.com/    Feel free to connect with me on LinkedIn, Twitter, Facebook, Instagram     What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Kelley Knott  
July 2, 2021

Get off the Treadmill & Build A Medical Career You Love w/ Andrew Tisser MD #150

Sick of running around, having to answer to someone, and experiencing burnout because of the nature of your job? Then it’s time to start paving your path to building the medical career that you love.    Now that you’ve set your mind around it, the next question is, how do you start? You’re in luck! Because today Dr. Andrew Tisser joins us to give us tips and guide us towards the process.   [00:01 – 04:09] Physician Burnout Who is Dr. Andrew Tisser? Andrew talks about his podcast, Talk2MeDoc Andrew on physician career burnout. [04:10 – 16:18] Go Out and Set Your Own Course You create the career that you like. It’s not going to be handed to you. If you’re in it for money, then you’re on the wrong career path. Andrew discusses that entrepreneurship is not for everyone. Figure out your “why, what, and how?” [16:19 – 30:47] Getting Started Andrew talks about how he started pursuing the career that he loves Building your personal brand Andrew’s advice for the people saying they don’t have the time Creating content and Andrew’s opinions on the different social media platforms Starting your own podcast? Andrew shares tips on how to build your audience. [30:48 – 33:40] Closing Segment Final thoughts Reach out to Andrew. Links available below.   Tweetable Quotes: “You’re supposed to not be unhappy when you get out of training.” – Andrew Tisser “You need to create a career that you like. It’s not just going to be handed to you.” – Andrew Tisser   For more information about Andrew and his podcast, visit his website at https://www.andrewtisserdo.com/. Follow him on Facebook, Instagram, LinkedIn, Twitter, and YouTube. Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or using your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, Stitcher, or visit my website https://kelleyknott.com/    Feel free to connect with me on LinkedIn, Twitter, Facebook, Instagram     What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Kelley Knott
May 20, 2021

Physician Productivity: Max Your Most Valuable Resource – TIME w/ Sabrina Runbeck #149

TIME is our most valuable resource. That’s why we must learn how to use it properly. Instead of wasting our time on things that would not benefit us, let’s choose to focus our time on personal development and productive things. Let’s choose to use our time wisely, but using our time wisely doesn’t mean all we’re going to do is work, work, work -- we should also spend some time to rest and relax.   [00:01 – 06:51] Sabrina’s Story Sabrina talks about her background Sabrina on constantly feeling the need to prove herself [06:52 – 24:09] Performance, Productivity, and Time Avoid physician burnout! Sabrina discusses how you can once again start moving forward. How to become unstuck? Change your mindset towards using your time! The Different Time Zones Desire Distraction Disinterest Debt [24:10 – 28:25] Organizations and Their People  The roles and responsibilities of organizations to avoid their people’s burnout [28:26 – 32:33] Closing Segment Sabrina discusses her specialty and how you can avail her services Ways to contact her available below. Final thoughts for the listeners   Tweetable Quotes: “Nothing in life [is] actually better without change, and change is what most of us resist.” – Sabrina Runbeck “I actually believe all of you deserve to have more precious time to enjoy everything you have accomplished and have that DOUBLE WIN in your career and your life and feel powerful and passionate at the same time.” – Sabrina Runbeck     Resources Mentioned: www.sabrinarunbeck.com/blueprint   Learn more about Sabrina and her services at https://sabrinarunbeck.com/.    Subscribed Yet? Now you can! Subscribe to the Patient Convert Podcast and never miss a new episode! Subscribe for emails or using your favorite podcast app via Email, Apple Podcasts, Google Play, Spotify, Stitcher, or visit my website https://kelleyknott.com/    Feel free to connect with me on LinkedIn, Twitter, Facebook, Instagram     What We Do Check out our Healthcare Marketing Agency – Intrepy Healthcare Marketing Check out our physician liaison training platform – Physician Liaison University Leave a Rating & Review for Other Listeners! I hope that you have found this episode and any others you have listened to to be helpful in your growth as a healthcare marketer or practice owner. Please consider leaving a review on one of the channels above. The best way to do that is to rate the podcast on Apple Podcasts and leave us a brief review! You can do the same on Stitcher as well. Your ratings and reviews help get the podcast in front of new listeners. Your feedback also lets me know how I can better serve you. Thanks for listening. Kelley Knott
May 18, 2021

Patient Convert Podcast

Healthcare Marketing experts and agency owners Kelley Knott & Justin Knott bring you the Patient Convert Podcast. We talk about everything healthcare marketing including strategies, tactics and tips to grow your healthcare organization and have fun doing it!

Discover new ways to boost your marketing covering topics including social media marketing, SEO, physician liaison training, content marketing, lead generation and more. This podcast is created for the go-getters and healthcare organizations just like you!
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Team

Kelley Knott

Kelley Knott

Kelley Knott is the CEO and Co-Founder of Intrepy Healthcare Marketing. She is a highly experienced physician liaison and has a background in consulting medical practices and health systems on how to build new patient referrals and create digital marketing strategies. She developed the first of it's kind online physician liaison training platform, Physician Liaison University™. It is designed to help physician liaisons become more effective at driving new referrals and streamlining training for hospitals and private practices.
Justin Knott

Justin Knott

Justin Knott is the President of an award-winning healthcare marketing agency, Intrepy Healthcare Marketing. He founded his agency in 2014 to bring a specialized approach to marketing for medical practices and hospital systems. His primary focuses lie in digital marketing, SEO strategy, and advertising to help practices generate new, targeted patients. Justin has been published as an SEO and marketing thought leader in dozens of online publications. His agency was recently named top digital marketing agency by Design Rush and Clutch.

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