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Changemaking in Healthcare with Dr. Andrea Austin

Shattering Glass Ceilings One Surgery at a Time

In this Heartline Echo Episode, I sit down with Dr. JoAn Monaco, a trailblazing plastic surgeon who has shattered glass ceilings and paved the way for women in surgery. As we celebrate Women's History Month, Dr. Monaco's journey serves as a powerful reminder of the progress made and the challenges that still lie ahead for women in medicine. Dr. Monaco shares her fascinating path to plastic surgery, from an 18-hour jaw reconstruction case that ignited her passion to becoming the first female graduate of her prestigious integrated plastic surgery residency. Her story is a testament to perseverance, resilience, and the pursuit of excellence in a male-dominated field. In this enlightening conversation, we explore: The diverse world of plastic surgery and how Dr. Monaco found her niche Balancing a thriving solo practice with family life and personal pursuits Navigating pregnancy and motherhood during surgical training The evolving landscape for women in surgery and medical education Essential advice for aspiring surgeons on business acumen and practice management Dr. Monaco's experiences offer valuable insights into the challenges faced by women in surgery, including the lack of maternity leave and the pressure to hide pregnancies. Her candid reflections on these experiences highlight the importance of continued progress in supporting women in medical careers. Key takeaways from our discussion include: The critical need for business education in medical training Strategies for creating a positive work culture and retaining quality staff Adapting to the challenges posed by the COVID-19 pandemic in New York City The importance of flexibility and self-care in managing a demanding career "Hard work gets you places. And so it's exactly the same way in the surgical disciplines. Hard work will get you whatever it is you are trying to achieve either as a female or as a male." Dr. Monaco's story is not just about personal triumph; it's a call to action for continued support and mentorship of women in medicine. Her work with female medical students across the country demonstrates her commitment to nurturing the next generation of surgeons. This episode offers invaluable guidance for medical students, residents, and established physicians alike. Whether you're considering a career in surgery, looking to start your own practice, or seeking inspiration to overcome professional challenges, Dr. Monaco's journey will resonate and motivate. Join us for this thought-provoking conversation that celebrates the achievements of women in surgery while addressing the ongoing need for equity and support in the medical field. Connect with Dr. JoAn Monaco: Instagram: @dr.joanmonaco_nyc and @monacoPlasticsurgerynyc Website: www.drjoanmonaco.com TikTok: @drjoanmonaco 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
March 25, 2025

Beyond Busy: An Emergency Physician’s Awakening

In this Heartline Echo Episode, I sit down with my dear friend and fellow emergency medicine physician, Dr. Torree McGowan, to explore the intricate balance of professional demands and personal well-being. As an Air Force veteran with multiple combat deployments and a now-retired member of the Oregon Air Guard, Torree brings a unique perspective to the challenges faced by healthcare professionals in today's ever-changing landscape. Our conversation delves into the complexities of managing multiple roles—from emergency physician to military commander, homeschooling parent, and passionate equestrian. We discuss the importance of recognizing when it's time to step back and reassess our commitments and the unexpected joys that can come from making space in our lives. Key insights from our discussion include: The process of learning to say "no" and the freedom it brings to pursue what truly matters How meditation and mindfulness can help us tune into our body's signals and make better decisions The impact of sleep on our overall well-being and its role as an indicator of stress Strategies for unpacking emotional "boxes" we've stored away during busy times The challenge and importance of becoming comfortable with not being busy Discover how to: Identify and address the addiction to busyness that many healthcare professionals experience Use body awareness to guide decision-making about commitments and responsibilities Create space for creativity, optimism, and presence to return to your life Navigate the ongoing challenges of the pandemic with a mindset of acceptance and adaptability Find joy and fulfillment in unexpected places when you allow yourself to step back This episode offers valuable insights for healthcare professionals at all stages of their careers, as well as anyone grappling with the demands of multiple roles and responsibilities. Dr. McGowan's journey from constant busyness to intentional living demonstrates the power of self-reflection and the courage to make changes. "Don't just do work, do the work that matters." - Dr. Torree McGowan Join us for this thought-provoking conversation that challenges conventional notions of success and productivity. Learn how embracing change, prioritizing self-care, and focusing on what truly matters can lead to a more fulfilling personal and professional life. 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
March 18, 2025

Small Actions, Big Impact: Dr. Ranney on Creating Meaningful Change

In episode 101 (Heartline Echo Episode: Must Listen Conversations), I sit down with Dr. Megan Ranney, a trailblazing emergency physician, researcher, and public health advocate. We explore the intricate landscape of healthcare activism, from firearm injury prevention to reproductive rights and beyond. Dr. Ranney shares her inspiring journey from a young emergency medicine resident to a national voice for innovative public health approaches. We discuss the pivotal moments that shaped her career, including a heartbreaking case that changed her perspective on firearm injuries and the profound impact of the Sandy Hook tragedy. Key insights from our conversation include: The importance of creating coalitions and networks to drive change in healthcare Strategies for balancing clinical practice, research, and public advocacy The role of healthcare professionals in combating misinformation and building trust Finding resilience and hope in the face of overwhelming challenges Discover how to: Navigate career transitions and overcome resistance to change Amplify existing efforts rather than reinventing the wheel Leverage your unique skills to contribute to larger social and health issues Balance media presence with substantive research and clinical practice This episode offers valuable insights for healthcare professionals seeking to make a difference beyond their clinical roles. Dr. Ranney's experiences highlight the power of persistence, collaboration, and strategic communication in driving meaningful change. "Find that one small thing and see where it goes." - Dr. Megan Ranney Join us for this thought-provoking conversation that challenges conventional career trajectories in medicine and inspires healthcare professionals to explore the full spectrum of possibilities in public health advocacy. Connect with Dr. Megan Ranney: Threads @megranney Instagram: @megranney 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
March 12, 2025

100 Episodes of Heartfelt Healthcare Transformation

In this milestone 100th episode of Heartline Change Making in Healthcare, I reflect on the journey that has brought us here and the path that lies ahead. From its inception as "The Revitalizing Doctor" to now, this podcast has evolved into a platform for exploring the multifaceted challenges and opportunities in healthcare transformation. I begin by acknowledging the mentors and colleagues who have shaped this journey, including Dr. Dan Dworkis, founder of The Emergency Mind, who provided invaluable insights into finding one's purpose in medicine. His words serve as a reminder that our roles as healthcare professionals can and should extend beyond traditional boundaries. Celebrating Women in Medicine The podcast's roots in amplifying women's voices in medicine remain a core focus. I discuss the resurgence of FemInEM and my new role as Director of Well-being, highlighting the continued importance of gender equity in healthcare. A powerful clip from Dr. Dara Kass, founder of FemInEM, underscores the unique energy and problem-solving capacity of emergency physicians when united. I interviewed Dr. Shikha Jain, the founder of the Women in Medicine Summit. Don't miss the Women in Medicine conference in September, and in 2025, FemInEM will be there, too! Systemic Change Through Individual Growth Drawing from my ongoing research on Physician Changemakers, I emphasize the critical link between individual transformation and systemic change in healthcare. This podcast serves as a platform for both personal healing and collective action, inspired by theoretical frameworks that underscore the power of transformative learning. Leadership and Well-being in Healthcare Conversations with experts like Dr. Josh Hartzell (author of A Prescription for Caring in Healthcare Leadership: Building a Culture of Compassion and Excellence) and Dr. Eve Purdy highlight the crucial role of effective leadership in addressing burnout and improving well-being in healthcare. Their insights remind us that cultivating strong leaders is not just beneficial but essential for the future of medicine. The Power of Coaching and Self-Reflection Throughout the episode, I revisit impactful discussions on coaching, perfectionism, and self-compassion with guests like Dr. Kara Pepper and Sharee Johnson. These conversations underscore the importance of personal development and self-awareness in becoming effective changemakers. Looking Ahead As we celebrate this milestone, I share exciting updates about the podcast's future, including: A series of re-releases featuring improved audio quality Upcoming miniseries focused on deep dives into specific topics The launch of a YouTube channel The release of the "Revitalized" audiobook This 100th episode is a testament to the power of community, continuous learning, and the unwavering commitment to improving healthcare for both clinicians and patients. Join me as we reflect on our journey and look forward to the next chapter of transforming healthcare, one conversation at a time. 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
March 4, 2025

The Next Tango in Medicine: Humanizing Healthcare for All

In episode 99, I hand over the reins to Dr. Verena Voelter, host of the "Let's Talk Value" podcast, as we engage in a thought-provoking conversation about value-based healthcare and physician well-being. As an emergency doctor with experience in the Navy and a passionate advocate for healthcare transformation, I share my insights on the challenges facing our healthcare system and the importance of prioritizing both patient and clinician health. Key insights from our conversation include: The true meaning of value in healthcare and its impact on patient outcomes The importance of primary care in addressing the growing complexity of health issues Strategies for healthcare clinicians to prioritize their own well-being and serve as role models for patients The power of music and personal rituals in preparing for high-stress work environments The need for a cultural shift towards a no-blame environment in healthcare Discover how to: Implement personal wellness practices to combat burnout and improve patient care Foster a culture of teamwork and vulnerability in healthcare settings Navigate the complexities of healthcare transformation using the 5P framework (Patient, Provider, Pharma, Payer, Policy) Challenge assumptions about healthcare administration and find common ground for positive change Embrace a value-based approach to healthcare that benefits all stakeholders This episode offers valuable insights for healthcare professionals at all levels, from frontline clinicians to administrators and policymakers. It's a must-listen for anyone seeking to understand the intricate challenges of our healthcare system and the potential solutions that can lead to better outcomes for both patients and clinicians. "Health is one of the most important things to any human... we're all reminded of this anytime that we're sick." Join us for this enlightening discussion that bridges the gap between theory and practice in healthcare transformation. Learn how small changes in perspective and approach can lead to significant improvements in the healthcare experience for all involved. Connect with Dr. Verena Voelter: LinkedIn Book, "It Takes 5 to Tango", available on Amazon. The 2nd book, "The Next Tango", will be available on Amazon on March 16, 2025. 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
February 25, 2025

Compassion as a Superpower for Medical Leaders

In episode 98, I sit down with Dr. Josh Hartzell, a retired colonel and faculty member at the Center for Health Professions Education, to explore the critical importance of caring leadership in healthcare. As a seasoned medical educator and former program director for the Walter Reed Internal Medicine Residency program, Dr. Hartzell brings a wealth of experience and insights to our conversation. We delve into the heart of what it means to be a caring leader in the challenging landscape of modern healthcare. Dr. Hartzell shares his journey from a small-town upbringing to becoming a respected figure in academic and military medicine, highlighting the transformative power of education and leadership development along the way. Key insights from our discussion include: The definition of caring leadership and its impact on healthcare outcomes Strategies for incorporating leadership training into medical education curricula The importance of evidence-based leadership practices in healthcare Techniques for giving and receiving effective feedback in medical settings The role of gratitude and recognition in building a positive healthcare culture Discover how to: Develop a caring leadership style that inspires and motivates healthcare teams Navigate the challenges of providing constructive feedback in medical environments Create a culture of growth and continuous improvement in healthcare organizations Balance clinical excellence with effective leadership and teaching skills Build a lasting legacy as a healthcare leader This episode offers invaluable insights for healthcare professionals at all stages of their careers, from medical students to seasoned administrators. Dr. Hartzell's approach to caring leadership provides a roadmap for creating more supportive, efficient, and patient-centered healthcare environments. "If I care about you, and I see you doing something that's not going to help you be successful or at worst, it's going to hurt a patient... I have to give you feedback. It's really uncomfortable. This may not go well. You may be mad at me, but if I care about you, then I have to embrace that discomfort and give you feedback." Join us for this thought-provoking conversation that challenges conventional leadership paradigms in healthcare and offers practical strategies for becoming a more effective, caring leader. Learn how embracing a caring leadership style can not only enhance your professional satisfaction but also contribute to solving some of healthcare's most pressing challenges. Connect with Dr. Josh Hartzell: LinkedIn X Dr. Hartzell's book, "A Prescription for Caring in Healthcare Leadership: Building a Culture of Compassion and Excellence", is available on Amazon and offers a comprehensive guide to caring leadership in healthcare. 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
February 18, 2025

The Purposeful MD Creating a Life You Love in Medicine

In episode 97, I sit down with Dr. Laura Suttin, a board-certified family physician, certified coach, consultant, author, and speaker. We explore her journey from traditional medical practice to entrepreneurship and coaching, uncovering the transformative power of coaching in healthcare. Dr. Suttin shares her personal experience of working with a coach and how it led her to become one herself. We discuss the impact of coaching on physician well-being, career satisfaction, and patient outcomes, backed by peer-reviewed research from institutions like Mayo Clinic. Key insights from our conversation include: The distinction between coaching and therapy, and how coaching can complement traditional medical training The potential of coaching to address systemic issues in healthcare and foster innovative thinking The importance of aligning one's career with personal values and priorities The role of coaching in helping physicians navigate career transitions and explore diverse opportunities in medicine Discover how: Coaching can help physicians overcome self-limiting beliefs and achieve their goals Organizations are increasingly recognizing the value of investing in physician coaching To approach the decision of pursuing additional degrees, such as an MBA, with intentionality To create a fulfilling medical career that balances clinical practice with other interests Dr. Suttin also discusses her book, "The Purposeful MD: Creating the Life You Without Guilt" offering practical strategies for physicians to cultivate purpose and joy in their careers. "Coaching is really about how can I get to that future state that I want to get to... It's about what do you want to create with your life and how can I help you to get there?" - Dr. Laura Suttin This episode provides valuable insights for healthcare professionals at all stages of their careers, from medical students to seasoned physicians, who are seeking to enhance their professional satisfaction and personal well-being. Connect with Dr. Laura Suttin: Website LinkedIn Facebook Facebook Page Podcast Join us for this thought-provoking conversation that challenges conventional career trajectories in medicine and inspires healthcare professionals to explore the full spectrum of possibilities in their field. 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
February 11, 2025

When Life Throws a Curveball Navigating Career Changes in Medicine

In episode 96, I sit down with Dr. Stephanie Pearson, an OBGYN turned insurance expert. She shares her powerful journey from the bedside to becoming a champion for physician financial protection. Dr. Pearson's story of career-changing injury and subsequent transformation offers invaluable insights for healthcare professionals at all stages of their careers. Our conversation delves into the often-overlooked aspects of disability and life insurance and the unique challenges faced by physicians in protecting their financial futures. Dr. Pearson's personal experience illuminates the importance of proper insurance coverage and the potential pitfalls many doctors unknowingly face. Key Insights from Our Discussion: The emotional and practical challenges of transitioning out of clinical practice Common misconceptions about disability and life insurance for physicians The importance of regular insurance policy reviews and updates Navigating insurance challenges for independent contractors and those in non-clinical roles How genetic testing and certain medications can impact insurance coverage Discover How To: Protect your career and financial future with appropriate insurance coverage Avoid common pitfalls in selecting and maintaining insurance policies Navigate the emotional journey of career transitions in medicine Build a support network and find new purpose after leaving clinical practice Advocate for yourself and your colleagues in the insurance landscape This episode offers a candid look at the often-taboo subjects of physician disability, career transitions, and financial protection. Dr. Pearson's expertise and personal story provide a unique perspective that every healthcare professional should hear. "I realized that I had not been properly educated...and I felt like I couldn't be the only physician who felt taken advantage of." - Dr. Stephanie Pearson Join us for this enlightening conversation that bridges the gap between medical expertise and financial literacy, offering practical advice and emotional support for those navigating the complex world of physician insurance and career transitions. Connect with Dr. Pearson: Her website LinkedIn 🎧 Thanks for tuning into Heartline: Changemaking in Healthcare! Ready to take the next step in your journey as a healthcare changemaker? Dr. Andrea Austin offers personalized coaching to empower healthcare professionals to thrive in their careers and rediscover their passion for medicine. Whether you're seeking clarity, balance, or strategies to overcome burnout, coaching with Dr. Austin can help you achieve your goals. 🌟 Learn more and book a free discovery call today at andreaaustinmd.com/coaching. Stay connected and keep making a difference: ✅ Subscribe to the Heartline newsletter for insights into reclaiming your well-being as a healthcare professional, improving teams around you, and transforming the system. 📱 Follow us on social: Instagram, LinkedIn & YouTube 📚 Discover Dr. Austin’s book Revitalized: A Guidebook to Following Your Healing Heartline on Amazon or Ingram. Follow Your Heartline and transform healthcare today!
February 4, 2025
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Heartline

Welcome to "Heartline," a podcast dedicated to exploring the inspiring journeys and impactful work of healthcare changemakers leading the charge in transforming healthcare. Despite the United States spending more on healthcare than any other developed nation, key quality outcomes like life expectancy and maternal mortality lag behind. With over half of American physicians experiencing burnout, the challenges within the system are clear.

Join us as we delve into the stories of thought leaders who defy the status quo. We’ll uncover the unique characteristics and experiences that propel them to be effective changemakers and the organizational factors that support change.

Dr. Austin, host of the podcast, is an emergency physician with real-world experience with the dysfunction in the system. Along with working in the emergency department, she is a medical educator focusing on healthcare worker well-being and how innovative approaches like simulation can improve healthcare. In addition, she researches how we can accelerate changemaking in healthcare. Dr. Austin also uses coaching-informed thinking to unlock the potential of healthcare changemakers, and she will guide you through these narratives with insightful commentary and expert analyses.

Through in-depth interviews and real-world examples, this podcast aims to inspire and equip the next generation to drive meaningful change in healthcare. Whether you're a physician, a medical student, or simply passionate about the future of healthcare, "Heartline" will offer valuable perspectives and actionable ideas to help you thrive in a challenging environment and contribute to improving our healthcare system.

Tune in to the "Heartline" for a deep dive into healthcare transformation and be inspired by the changemakers making a real difference.

Host

Andrea Austin MD

Andrea Austin MD

Dr. Andrea Austin is a leading emergency physician, simulation educator, and advocate for physician well-being. She is dedicated to inspiring more changemakers in healthcare and is researching the individual and organizational factors that promote innovation, creativity, and problem-solving in healthcare.

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