Coffee Break

Breaking the Cycle of Bullying in Healthcare One Cup at a Time.

EP 32: Leading Through Crisis: Essential Competencies for Nurse Leaders

Adaptability and flexibility are crucial competencies for nurse leaders, especially during and after crises. In this episode, Dr. Michelle Conley, Senior Vice President and Chief Nursing Officer for Jefferson Health-North Region, discusses critical competencies for nurse leaders, especially during and after crises like the global pandemic, highlighting adaptability, self-awareness, and vulnerability in leadership. She emphasizes creating a supportive environment where team members feel valued and offers strategies for managing stress and workload, including task prioritization and seeking peer support. Tune in and learn how to foster a supportive environment, prioritize tasks, and leverage individual strengths for successful leadership in healthcare. Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

May 8, 2024

EP 31: Transforming Healthcare Through Emotional Onboarding

Fostering meaningful coworker relationships from day one cultivates a nourished and peaceful organizational culture, thus promoting a positive work environment. In this episode, Quint Studer explores the critical practice of emotional onboarding, a method he equates to the welcoming and communal support found in recovery meetings for alcoholics and drug addicts. This approach not only helps new healthcare employees, like nurses, feel connected and supported but also addresses the high turnover rates that plague the industry. So, grab your coffee, and let's break into this transformative discussion that could redefine emotional well-being and retention in healthcare. Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

May 1, 2024

Ep 30: Self-Awareness in Leadership

Authentic recognition of diverse traits fosters a team culture where everyone feels valued and understood. In this episode, Dr. Renee Thompson explores the various strategies for skill development among healthcare teams, which include fostering assertive communication, eliminating workplace gossip, and the art of giving and receiving feedback effectively. She highlights the concept of adding a "healthy workforce" as a standing agenda item to instigate continuous cultural growth and learning. Stay tuned as we uncover the keys to unlocking a better work environment where everyone can thrive. Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

April 24, 2024

EP 29: Building a Safer Workplace: Collaboration and Prevention Strategies

Empowering healthcare workers to set boundaries with patients is essential to preventing workplace violence. In this episode, Tracy Gosselin, Senior Vice President and Chief Nurse Executive at Memorial Sloan Kettering Cancer Center, discusses workplace violence in healthcare. Tracy delves into strategies for cultivating a healthy workforce, emphasizing the need to identify key stakeholders, understand data, and create a supportive environment for staff. She emphasizes the significance of acknowledging workplace violence and empowering healthcare workers to set boundaries with patients while providing compassionate care. Tune in and learn how to cultivate a respectful and safe work culture in healthcare with practical methods that actually work! Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

April 17, 2024

EP 28: Strengthening Workplace Relationships Through HR Collaboration

If you want to cultivate and sustain a healthy work culture, you have to involve your HR partners. In this episode, Dr. Renee Thompson emphasizes the importance of fostering a healthy and respectful work culture by addressing disruptive behaviors and strengthening the relationship with human resources (HR). She advocates for unity between leaders and HR in handling problematic employees, suggesting rapport-building coffee chats, early intervention for disruptive behaviors, clear communication, decisive action, and implementing strategies to stop bullying in healthcare organizations. Tune in and learn how to cultivate a healthier and more respectful work environment by tackling an age-old problem in healthcare: bullying and incivility! Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

April 10, 2024

EP 27: Compassion in Action: Creating a Caring Work Environment

It's vital to understand rather than dictate emotions, fostering unity amidst adversity. In this episode, Doug Dascenzo, Regional Chief Nursing Officer of Trinity Health, delves into the crucial aspects of fostering a compassionate and collaborative work culture within healthcare organizations. He addresses the compassion crisis exacerbated by burnout and the pandemic, emphasizing the importance of supporting emotions, fostering open communication and empathy, and recognizing diverse personalities within teams. Tune in and learn how to contribute to building a more compassionate and secure healthcare system for all! Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/

April 3, 2024

EP 26: Guide to Nurse-Physician Partnerships for Change

The impact of solid nurse-physician relationships on leadership success and cultural evolution in hospitals is pivotal. In this episode, Dina Dent uncovers the strategies she employed to build robust relationships, including her innovative "donuts with Dina" sessions, mission rounds, and town halls that engage and recognize staff, even as they answer a staggering thousand questions monthly. Tune in as this episode offers a glimpse into the importance of diversity in thought and the evolving face of healthcare operations. Click this link to the show notes, transcript, and resources: healthyworkforceinstitute.com/podcast-episodes

March 27, 2024

EP 25: Effective Strategies To Empower Healthcare Leaders

At its core, effective leadership revolves around nurturing and bolstering the growth of individuals within the team. In this episode, Mandy Tilton, Chief Nursing Officer at BAYADA Home Health, discusses the importance of leadership development in addressing workplace issues like bullying and incivility. She highlights the role of the Clinical Advisory Board in fostering interprofessional collaboration and solving challenges in home healthcare and introduces innovative approaches like the Safety Squad and book clubs for leadership development, stressing the importance of continuous learning for healthcare professionals. Tune in and learn how small, inexpensive actions can lead to significant improvements in leadership and overall organizational performance! Click this link to the show notes, transcript, and resources: http://healthyworkforceinstitute.com/podcast-episodes/

March 20, 2024

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Coffee Break

A podcast for healthcare leaders who have had enough of the bullying; the incivility, the he-said-she-said, and other shenanigans in their departments and want to cultivate a high-performing, respectful, and healthy professional team.

In each episode, we provide practical tools and strategies for addressing workplace bullying and incivility, fostering a culture of respect and civility, and building trust and collaboration among the healthcare team.

When leaders are equipped with the skills and tools that they need to address disruptive behaviors, employees are more engaged, happier, and better serve patients and each other. This results in high-performing teams with increased retention and improved patient outcomes.

Host

Dr. Renee Thompson, DNP, RN, FAAN, CSP

Renee grew up in Pittsburgh Pennsylvania, the oldest of 5 kids. There was never a dull moment in the Rossi home as her parents provided anyone in need a seat at the dinner table and sometimes a place to stay. Renee’s father had a strong work ethic (still does) and worked hard to provide for his family. Her mom kept everyone fed, watered, clothed, and is extremely kind, generous, and loving. Renee acquired her drive to accomplish everything she could in this one precious life and her passion for helping others from her parents.

Adulting didn’t come easy for Renee at first. She married young and had two kids right away, without the means to provide for them. One day she looked around and decided she wanted a better life for her girls and for herself. So, she got her associate degree in nursing at a local community college, then got her bachelors, masters, and finally, in 2015, received her doctoral degree in nursing. Along the way, she divorced her first husband and married the man of her dreams. Together, Ashley and Renee have built a life that they love.

Ten years ago, Renee took a leap of faith, quit a really great job that she loved, and started her own business. The business started basically as Renee – a speaker. Fast-forward to today, and she’s expanded the business beyond just her and now enjoys watching her company develop into an institute that serves numerous clients around the globe.