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“I felt unheard by my provider”: Advice For Patients’ Most Common Complaint

Speak Up For Your Health

“I felt unheard by my provider”: Advice For Patients’ Most Common Complaint

May 28, 2024

“I felt unheard by my provider”: Advice For Patients’ Most Common Complaint

In this conversation, Archelle speaks with Kelly and Michelle – two women who share their stories about feeling dismissed by their providers. Then Dr. Karen Lawson offers advice on how they to navigate these interactions.

Key Takeaways: Use Non-Violent Communication Techniques

4 Steps of Non-Violent Communication

  • Describe objective observations.
  • Express how you feel.
  • State your needs.
  • Make a request.

More on techniques and worksheets: https://positivepsychology.com/non-violent-communication/

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