ChenMed’s President on Breaking Healthcare’s Rules
Illness (not wellness) drives the U.S. healthcare delivery system. But some are trying to flip the status quo upside down, building models designed to keep patients out – not in – hospitals and clinics. In this episode of the Oliver Wyman Health Podcast, Sam Glick, a partner in Oliver Wyman’s Health & Life Science practice, chats with Dr. Gaurov Dayal, ChenMed’s President of New Markets and Chief Growth Officer. ChenMed is a primary care group caring for a specific population subset – low-to-moderate income seniors from underserved areas who have both Medicare Advantage and chronic health problems. ChenMed opened three decades ago as a single physician practice in Florida, and by the end of this summer, ChenMed will have expanded to 60 clinics serving seniors in 8 states. ChenMed is now one of only a few primary provider groups and healthcare systems that’s expanded nationwide – and continues to expand – successfully across multiple markets. Sam and Gaurov discuss what makes ChenMed’s model unique, scalable, and one where patients say, “Wow, this is really cool.”
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