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Improving Patient Support with Conversational AI

CareTalk Podcast

Improving Patient Support with Conversational AI

July 12, 2024

Improving Patient Support with Conversational AI

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AI is becoming increasingly prevalent in healthcare as providers look to cut costs and speed up patient response times.

However, a study by the Pew Research Center found that 57% of patients say using artificial intelligence to diagnose diseases and recommend treatments would worsen the patient-provider relationship.

So how does AI bridge the disconnect between effective patient care and streamlined operations?

Join us for this week’s Care Talk episode as David E. Williams and John Driscoll meet with Israel Krush, co-founder of Hyro, to discuss how they’re revolutionizing conversational AI and improving the AI experience in healthcare.

TOPICS:
0:55 How chatbots relate to healthcare
2:45 What are the advantages and challenges of chat boxes?
5:07 The role of empathy in chat boxes
7:50 What is responsible AI?
10:04 How healthcare AI differs from other AI systems
13:48 Experts’ thoughts on responsible AI
15:15 How AI can tap into medical knowledge
16:48 How AI can find new treatments
19:23 Why nurses are raising the alarm on AI

🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.

🎙️⚕️ ABOUT ISRAEL KRUSH
Israel is the CEO and Co-Founder of Hyro. He earned his BSc in Computer Science and Statistics from Tel Aviv University before embarking on his career in the startup ecosystem as a software developer. Transitioning into product management, Israel furthered his education with an MBA from Cornell Tech, solidifying his foundation in business and technology.

His journey into entrepreneurship culminated in his current role as CEO of Hyro. Beginning his career as a software engineer at Intel, Israel advanced steadily, assuming leadership roles in engineering and product management across several prominent startups. Notably, he contributed to Zeekit, a pioneering computer vision company later acquired by Walmart.

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CareTalk: Healthcare. Unfiltered. is produced by
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