Passionate Pioneers with Mike Biselli

This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: The traditional infusion care experience is overdue for a consumer-centered transformation. Our next guest, Torben Nielsen, is leading this revolution as CEO and Co-Founder of Uptiv Health. With 15+ years building innovative healthcare solutions and executive experience at retail giants like LEGO, Torben brings a unique consumer-first perspective to healthcare delivery. After successful leadership roles at ZoomCare and HealthSparq, he's now reimagining infusion care for patients with chronic conditions through Uptiv Health's retail-based centers. The platform combines comfortable, private treatment suites with a comprehensive digital experience that extends care beyond the infusion chair. Join us to discover how Uptiv Health is delivering spa-like experiences at half the cost of hospital settings while setting a new standard for whole-person care in the $150 billion infusion market. Let's go!Episode Highlights:Uptiv moves infusion care from hospitals to retail locations, offering a "spa-like" experience at 40-70% lower cost.Private suites and a 1:3 nurse-to-patient ratio help achieve a remarkable 99 NPS score.90% of patients use Uptiv's app for appointment management, messaging, and health data access.Beyond infusion, Uptiv provides whole-person care including behavioral health screening and therapy services.Raising Series A funding to expand, while seeking partnerships with health systems to shift biologics to retail settings. About our Guest: Torben is the CEO and Co-Founder of Uptiv Health, a fast-growing tech-enabled infusion care platform providing in-person and virtual infusion and chronic condition management services. Prior to Uptiv, Torben was CEO of ZoomCare, an on-demand retail & virtual  healthcare platform, scaling it to the largest primary and urgent care provider in the Pacific Northwest serving 350,000+ patients annually. Prior to ZoomCare, Torben co-founded a software-as-a-service company, HealthSparq, in 2012 and grew it to the second-fastest-growing digital health company in the US in 2016. Before entering healthcare, Torben held executive roles in technology and consumer companies like XEROX and LEGO. His leadership was recognized by the Portland Business Journal as "Executive of the Year" in Oregon in 2021. Links Supporting This Episode: Uptiv Health Website: CLICK HERETorben Nielsen LinkedIn page: CLICK HEREUptiv Health LinkedIn: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form:

Male fertility represents an often overlooked yet critical component of the reproductive health journey. Our next guest, Matt Alley, is transforming this space as COO of Posterity Health, a pioneering virtual-first center of excellence dedicated to male fertility. With extensive operational leadership experience at Amazon, Alto Pharmacy, and HelloFresh, Matt brings a patient-centered approach to this underserved healthcare sector. Drawing from his own fertility journey, Matt is passionate about improving outcomes for couples through early male intervention, which can increase IVF success rates by over 2x. Join us as Matt shares how Posterity Health's innovative model combines reproductive urologists and advanced practice providers to deliver specialized care nationwide, challenging traditional fertility paradigms and pioneering the next wave of reproductive healthcare. Let's go!Episode Highlights:Matt's personal fertility journey discovering he was azoospermic in 2020 influenced his passion for male reproductive health.Posterity Health uses 80% telehealth services to extend the reach of reproductive urologists—a scarce resource with only 200-250 specialists nationwide.Treating male fertility factors can improve IVF outcomes by 2.3x, making fertility treatment dollars more effective.30-40% of their male patients haven't seen a doctor since age 18, highlighting a significant gap in men's healthcare engagement.Posterity Health maintains an 82 NPS score by using text-based communication and consistent provider relationships to build patient trust.About our Guest: Matt Alley is a seasoned Chief Operating Officer with extensive experience driving operational excellence within high-growth companies, including industry leaders like HelloFresh, Truepill, and Amazon. Matt’s strategic vision has successfully transformed business systems and processes, delivering efficiency, scalability, and growth across fulfillment and healthcare operations. Currently, as COO of Posterity Health, Matt leads initiatives in male reproductive healthcare, including developing a unique Advanced Practice Provider program that maximizes patient care efficiency. Known for his ability to foster cross-functional collaboration, Matt has managed large teams and significant budgets and has played a pivotal role in securing funding to support corporate growth and innovation. His background includes dual master’s degrees and leadership in automation design, strategic partnerships, and supply chain management.Links Supporting This Episode: Posterity Health Website: CLICK HEREMatt Alley LinkedIn page: CLICK HEREPosterity Health LinkedIn: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: In healthcare's technological revolution, the balance between innovation and patient-centered care has never been more critical. Our next guest, Dr. Craig Norquist, brings an extraordinary perspective as CMIO of HonorHealth, drawing from his unique journey from Navy nuclear operator to emergency physician. While together, Craig shares his vision for technology that enhances rather than compromises the sacred provider-patient relationship and how this approach is transforming care delivery. With dual board certifications in Emergency Medicine and Clinical Informatics, Craig champions high reliability principles learned in both nuclear power plants and hospital settings. As a 19-time Ironman triathlete and cancer survivor, his patient experience profoundly shapes his approach to healthcare technology. Join us to explore how Dr. Norquist is leveraging informatics to reduce provider burden, improve safety, and create a learning health system that truly puts patients first. Let's go!Episode Highlights:Navy Nuclear Experience: Craig brought high reliability principles from his Navy career to healthcare safety.Personal Cancer Journey: His lymphoma battle transformed his view on patient access and care delivery.Protecting Provider Focus: Craig shields clinicians from technology overload to preserve patient interactions.AI Enhanced Documentation: Language models can reduce chart review time and boost patient engagement.Health System Collaboration: Phoenix hospitals worked together during the pandemic to manage patient loads.About our Guest: Dr. Craig Norquist currently serves as the CMIO of HonorHealth after practicing as an Emergency Physician for almost 20 years. He is board certified in both Emergency Medicine and Clinical Informatics. He serves as the Program Director for the Clinical Informatics Fellowship at HonorHealth and as Clinical Assistant Professor in the Informatics Fellowship at University of Arizona College of Medicine – Phoenix Fellowship in Informatics.Prior to becoming the CMIO, he was the Network Patient Safety Officer for HonorHealth, and has previously served as Department Chair of Emergency Medicine as well as Chief of Staff for the Thompson Peak Hospital. In 2017-2019, he completed professional development programs through academic and professional organizations that prepared him for his leadership roles, including Intermountain Health's Advanced Training Program and the Institute for Healthcare Improvement's Patient Safety Executive training. His additional credentials include EPIC physician builder certification, executive training at Harvard Business School in healthcare delivery, and training in artificial intelligence from MIT.His areas of interest are process, quality, and outcome improvement as well as improving the patient and provider experience with information technology in healthcare. His expertise has resulted in invited membership on panels and reports with the ECRI Institute and the National Quality Forum. He continues to work on the state level on opioid prescribing, use disorder recognition and treatment, as well as risk reduction methodologies including naloxone distribution from the Emergency Department. He has organized and chaired the Arizona College of Emergency Physicians opioid prescribing summit for the past 9 years.Dr. Craig is passionate about the use of technology to facilitate the improvement of care and development of a learning health

This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: The degradation of community ties across America has created an unprecedented health crisis, impacting millions of lives. Our next guest, Darin Buxbaum, is addressing this epidemic as co-founder and CEO of Wider Circle. Drawing from personal experience and deep healthcare expertise, Darin is pioneering an innovative approach that connects health plan members with trusted neighbors to create lasting, supportive communities. Previously founding successful healthcare ventures and recognized among the top 40 Innovators Under 40, Darin brings unique insights to community-driven health improvement. Join us to discover how Wider Circle's peer support model is revolutionizing healthcare delivery, reducing costs, improving outcomes, and most importantly, giving people a renewed sense of purpose and belonging. Let's go!Episode Highlights:Inspired by his grandmother's isolation after losing her spouse, Darin founded Wider Circle to combat loneliness through community connectionThe company matches engaged and less engaged health plan members in peer groups to build trust and encourage preventive careResults show $115 monthly cost savings per member, fewer hospitalizations, and 50% lower member attrition ratesProgram serves both Medicare and Medicaid members across generations, from maternity groups to senior support servicesCommunity "ambassadors" drive engagement by supporting peers and checking on absent members, especially in rural areasAbout our Guest: Darin Buxbaum is the co-founder and CEO of Wider Circle, a company focused on building communities to improve health and quality of life through trusted connections. Previously, he was co-founder and VP of Product at Oration, an insurance tech company, enabling self-insured employers’ major reductions in prescription drug spending. He also founded HourGlass Technologies where he served as president and CEO for over five years, and also drove the development of a new medical-device technology. Darin was recognized as one of the top 40 Innovators Under 40 in the Medical Device and Diagnostic Industry, and currently sits on the Forbes Business Council. Wider Circle was also named to the Inc. 5000 Fastest-Growing Private Companies in America for 2024. Darin graduated Summa Cum Laude from Duke University and earned an MBA from Stanford University. Darin remains active with Stanford as a contributor and mentor to the BioDesign course and textbook.Links Supporting This Episode:Wider Circle Website: CLICK HEREDarin Buxbaum LinkedIn page: CLICK HEREWider Circle LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK...

This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Healthcare organizations face mounting cybersecurity threats that can disrupt patient care, compromise sensitive data, and cripple operations. Our next guest, George Pappas, is tackling these challenges head-on as CEO of Intraprise Health, a Health Catalyst Company. With over 35 years of executive technology experience, George brings unique insights from leading DrFirst's growth to serving 1,400+ hospitals and 100,000 prescribers. After witnessing multiple healthcare organizations fall victim to cyberattacks, he now leads Intraprise Health's mission to create a more cyber-resilient healthcare ecosystem. Join us to discover how George and the Intraprise Health team are safeguarding healthcare’s digital frontier by helping organizations visualize their risk landscape, protect patient data, and stay ahead of evolving threats. Let's go!Episode Highlights:Cybersecurity is a team sport- while CISOs lead, every employee plays a crucial role in protectionHealthcare faces a perfect storm: aging infrastructure, limited budgets, and sophisticated cyber threatsChange Healthcare attack disrupted 30% of US healthcare payments, revealing cybersecurity's impact on patient carePrevention costs are 15-20 times less than recovery costs from cyberattacksNew York's stricter cybersecurity rules signal rising standards nationwide About our Guest: George Pappas, CEO of Intraprise Health, a Health Catalyst Company, is a high-tech executive with more than 35 years of deep cross-functional experience in Sales & Marketing, Professional Services, Operations, Product Management, and R&D. Most recently Chief Customer Officer and Chief Operating Officer at DrFirst, a medication management company, George was responsible for growing the customer base to over 1,400 hospitals and 100,000 prescribers in the US and Canada. George has a long history of working with software and services companies, bringing them from inception to high-growth stage, with sizes from $5M to over $100M in revenue, including Initial Public Offerings. Prior to DrFirst, he served as Chief Operating Officer of Motionsoft, an Edison Partners portfolio company, after serving on their Board of Directors. Earlier, he was Executive Vice President at Presidium, as well as member of their Board of Directors.George has experience in a range of industries including Healthcare, Financial Services, Telecommunications, US National Security Community, and Higher Education. A seasoned executive with strong regional, national, and international experience, he has led R&D teams in the US, India, Russia, Poland, and China. He is active in CHIME and a member of their CFCHE program.George holds a patent in sales risk management and is a graduate of Boston University.Links Supporting This Episode: Intraprise Health Website: CLICK HEREGeorge Pappas LinkedIn: CLICK HEREIntraprise Health LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli...

This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Healthcare systems are rapidly evolving to meet patients where they are - online and on-demand. Our next guest, Emily Will, is leading this digital transformation as Clinical Strategy Director at DexCare. Drawing from her 15+ years as a Certified Orthopedic Nurse and firsthand experience implementing DexCare's platform, Emily brings unique insights into modernizing care access and delivery. Additionally, as Co-Chair of the American Nurses Association's Innovation Advisory Committee, Emily champions new care models that optimize both patient and provider experiences. Join us to discover how DexCare's intelligent orchestration platform is revolutionizing how health systems get discovered at the point of search, match patients to best-fit care options, and maximize provider capacity - all while delivering the seamless digital experience today's healthcare consumers expect. Let's go!Episode Highlights:DexCare's platform increased clinic utilization by 75%, inspiring Emily to transition from customer to leader.Patient care discovery matches Starbucks-level convenience at the point of search.Smart routing led to 4x more virtual visits and 5-day shorter wait times.Health systems can now compete with digital disruptors while maintaining care continuity.Team-based care models optimize workforce efficiency and flexibility.About our Guest: Emily is a Clinical Strategy Director at DexCare, a platform that enables health systems to deliver convenient, accessible, and integrated care. She is a Certified Orthopaedic Nurse with over 15 years of experience in nursing management, care coordination, and patient education.She is passionate about innovation and improving patient care access in ambulatory care. She excels at process improvement and project management, and has led several successful initiatives to enhance the quality and efficiency of orthopaedic services. She is also an advocate for the recognition of the unique and changing role of the nurse in ambulatory care, and strives to create a team-based care environment where each member has a unique role to play. Emily's athletic experience as a former track and field captain and record holder at Marquette University has shaped her leadership style and drive for success.Links Supporting This Episode:DexCare Website: CLICK HEREEmily Will LinkedIn page: CLICK HEREDexCare LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE

This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Life-altering trauma creates ripple effects far beyond the initial injury, impacting survivors, families, and entire communities. Our next guest, Matt Kalina, is transforming trauma recovery through the power of shared experiences. As founder and CEO of TandemStride, Matt is building a virtual peer support platform that connects trauma survivors with mentors who have journeyed similar paths. Inspired by his brother's journey as a bilateral amputee after surviving a train accident, Matt combines his extensive healthcare AI technology background with deeply personal insights into trauma recovery. Join us to discover how TandemStride is revolutionizing post-trauma care by creating meaningful connections, reducing readmissions, improving mental health outcomes, and helping survivors rebuild their lives through the profound impact of lived experience. Let's go!Episode Highlights:Learn how a personal tragedy- his brother's train accident and bilateral amputation- inspired Matt to build a technology platform transforming trauma recoveryDiscover how TandemStride connects survivors with peer mentors virtually, providing critical support beyond hospital walls and traditional timeframesExamine why improved trauma survival rates have created an urgent need for better post-trauma support systems across healthcareUncover the impact of trauma: 140 million people face disability annually, with survivors experiencing 5x higher unemployment and significant PTSD riskHear how TandemStride's rapid growth to 50 trauma centers demonstrates the pressing need for early intervention and peer support in recovery About our Guest: Matt Kalina started his professional life in public policy after graduating from The Ohio State University. For the last decade Matt has spent his time supporting growth and business development initiatives at digital health and healthcare technology startups. Matt is a solution and product enthusiast, with a passion for applying disruptive, emerging technology to the healthcare industry to improve efficiency and health outcomes. Most recently leading Strategy and Business Development at Olive AI where he spent 8 years driving growth that took the company from a handful of employees when he started to health tech unicorn at its peak - partnering with hundreds of hospitals and health plans. In 2024, Matt launched TandemStride, focused on supporting individuals that have experienced life-altering traumatic injuries - where he applies lessons learned from his high-growth start-up experience to a problem statement that he knows personally. In 2012, Matt’s brother, Mark, survived a pedestrian-train accident leaving him a bilateral amputee. This life-altering event led to the creation of The Mark Kalina Jr. Foundation, a non-profit dedicated to aiding individuals with severe traumatic injuries that Matt operates alongside his family.Links Supporting This Episode: TandemStride Website: CLICK HEREMatt Kalina LinkedIn page: CLICK HERETandemStride LinkedIn: CLICK HEREMike Biselli LinkedIn page:

This episode’s Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow’ Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: In today's digital age, cybercriminals are increasingly targeting healthcare organizations through sophisticated social engineering attacks, putting patient data and care delivery at risk. Our next guest, Aaron Painter, is leading the charge against these threats as CEO of Nametag. After witnessing friends and family fall victim to identity theft, Aaron assembled a team of security experts to build the next generation of online account protection. While together, Aaron shares how Nametag is revolutionizing the ways healthcare organizations protect critical systems and patient information from AI-powered attacks. Join us to discover how Aaron and the Nametag team are helping healthcare organizations prevent account takeovers, reduce helpdesk costs, and safeguard sensitive medical data in an era of deepfakes and sophisticated cyber threats. Let's go!Episode Highlights:How Nametag emerged from Aaron's personal experience with identity theft victims, revealing critical flaws in traditional security authentication methods.Learn why healthcare organizations are prime targets for cybercriminals, with patient health information commanding premium prices on the black market.Explore three critical security steps: implementing multi-factor authentication, testing help desk vulnerabilities, and enhancing infrastructure protection.Understand emerging threats including stolen patient data in phishing schemes, deepfake technology in social engineering, and identity fraud in hiring.Recognize how Nametag's emphasis on listening drove their evolution from social media authentication to protecting critical healthcare infrastructure.About our Guest: Aaron Painter is a deepfake expert and the CEO of Nametag Inc., an identity verification company that is at the forefront of stopping social engineering attacks at the employee IT helpdesk. With a mission to bring authenticity to the internet and build more trusted relationships, Nametag is revolutionizing online account protection through innovative technology solutions.Having lived and worked in six countries across four continents, Aaron exemplifies a new generation of global leaders. Aaron is a Fellow at the Royal Society of Arts, a member of Forbes Business Council, and a senior External Advisor to Bain & Company. He was also named the AWS 2019 Consulting Partner of the Year for his work at Cloudreach. A frequent media commentator, Aaron has appeared on Bloomberg and Cheddar News, and is also an active speaker, advisor, and investor to companies that are pursuing business transformation.Links Supporting This Episode:Nametag Website: CLICK HEREAaron Painter LinkedIn page: CLICK HERENametag LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to