Service, Excellence, Advocacy, and Leadership: Jefferson Health’s SEAL Team
Dani Bowie, the new host of The Handoff, speaks with Daniel Hudson, the Vice President of Nursing Administration and Operations for Jefferson Health.
Daniel tells Dani about Jefferson Health’s SEAL team, which stands for Service, Excellence, Advocacy, and Leadership. It’s a team of flexible nurses who work across Jefferson’s clinical enterprise, including its 18 hospitals in Pennsylvania and New Jersey.
The SEAL team approach offers nurses the flexibility to move around and work in different environments while still having a home within the team — with great compensation. Daniel also shares details on Jefferson Health’s upcoming virtual care pilot program, which will involve SEAL nurses as dual-licensed virtual nurses. The program aims to augment care delivery rather than replace it, and will focus on improving nursing care planning, patient education, and discharges, among other things. The organization is looking at various KPIs to measure the program’s success, including documentation time, nurse and healthcare team retention, and patient experience.
Daniel also shares his thoughts on flexible scheduling, and the varied needs of different nurses and how best to accommodate them.
It’s a great conversation to kick off this exciting new season of The Handoff. Please rate and review in Apple Podcasts, Spotify, or wherever you listen!