Nurse Burnout: Russ Richmond, Founder & CEO of Laudio
On this episode of The Handoff, Dan speaks with Laudio Founder and CEO Russ Richmond. Russ is a physician who left the bedside early on to pursue a career in entrepreneurship. He explains to Dan why he was drawn into solving issues at the system level, but still thinks of himself as a caregiver. He also shares the story of a serious skiing accident that landed him in the hospital for three months and gave him a completely different lens into what it’s like to be a clinician. This experience ultimately inspired him to start Laudio, a platform that uses artificial intelligence to predict and prevent clinician burnout.
Russ shares that the number one cause of burnout is feeling unappreciated, and how meaningful employee interactions between clinicians and managers can have a profound impact on addressing this. He and Dan discuss the important role that managers play in preventing burnout and staff turnover, the difference between transformative and transactional leadership, and why it’s not one big thing, but hundreds of small things that can make the difference to keeping staff engaged and preventing errors in patient care.
The full transcript for this episode can be found here: www.trustedhealth.com/the-handoff-podcast/russ-richmond