52: Bringing Hospital Care to the Home, with Travis Messina, Founder and CEO, Contessa Health
Meet Travis Messina:
Travis Messina is the Founder and CEO of Contessa Health. Prior to Contessa, Travis gained experience in the delivery and financing of healthcare as an officer at Vanguard Health Systems. He was an investment banker specializing in mergers and acquisitions at Signal Hill Capital and SunTrust Robinson Humphrey. He received a bachelor’s degree in International Business from the University of Georgia and an MBA from Vanderbilt University.
Key Insights:
Contessa partners with health systems to treat high acuity patients in their homes.
- Home Hospital Technology. Contessa uses remote patient monitoring to capture vital signs and track patient outcomes. Contessa developed a platform, Care Convergence, to manage logistical coordination to ensure that their distributed model of care meets hospital turnaround times. (10:36)
- High Patient Satisfaction. Traditionally, patients in need of hospital care have two options: either admission to the hospital or leave against medical advice. Contessa creates a third option for patients, resulting in a net promoter score greater than 90%. (23:24)
- Impact of Government Regulations. Contessa was the first hospital-at-home model to receive managed care reimbursement. Medicare fee for service did not cover hospital at home care until the pandemic, which it did through a waiver associated with the Public Health Emergency. If or when the waiver expires, coverage will become less available. (13:44)
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