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HLTH Matters: Better Engagement = Better Outcomes with Crystal Brown, Vice President of Product and Strategy for Benefitfocus

Outcomes Rocket

HLTH Matters: Better Engagement = Better Outcomes with Crystal Brown, Vice President of Product and Strategy for Benefitfocus

September 8, 2023

HLTH Matters: Better Engagement = Better Outcomes with Crystal Brown, Vice President of Product and Strategy for Benefitfocus

There’s a direct relationship between customer engagement and health outcomes. 

In this episode, Crystal Brown, Vice President of Product and Strategy for Benefitfocus, talks about how they work with their customers to increase engagement through benefit programs that improve health outcomes. Crystal explains how Benefitfocus helps health plans and employers launch engagement campaigns that improve member onboarding and benefits program adoption, relieve administrative tasks, and increase customer satisfaction. 

Tune in to learn how Benefitfocus can help you drive effective engagement for your clients!

Click this link to the show notes, transcript, and resources: outcomesrocket.health

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